Lexmark XC8155, User Manual

Page: 258 / 317

Action Yes No
Step 3
a
Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Do horizontal white lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging unit, and then print the document.
Do horizontal white lines appear on prints?
Contact customer
support .
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages .
Action Yes No
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded in
the tray.
•
You can also change the setting on the printer control
panel. From the home screen, touch
Settings > Paper >
Tray Configuration > Paper Size/Type .
b
Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 258