Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action
Yes
No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2.
Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
•
View the IP address on the home screen.
•
An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3.
Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•
Internet Explorer version 11 or later
•
Microsoft Edge
•
Safari version 6 or later
•
Google Chrome
TM
version 32 or later
•
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4.
Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5.
Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6.
Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7.
Contact your
administrator.
Troubleshooting
228
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...