Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
b
Send the print job.
Does the envelope seal when printing?
Contact
The problem is
solved.
Collated printing does not work
Action
Yes
No
Step 1
a
From the control panel, navigate to:
Settings
>
>
Layout
>
Collate
b
Touch
On [1,2,1,2,1,2]
.
c
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a
From the document that you are trying to print, open the Print
dialog, and then select
Collate
.
b
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a
Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
Troubleshooting
234
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...