Action
Yes
No
Step 6
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch
Settings
>
Paper
>
Media
Configuration
>
Media Types
.
Note:
Rough paper texture and heavy paper weight may print
more slowly.
b
Print the document.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8.
The problem is
solved.
Step 8
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshooting
240
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...