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Lexmark XC8155, User Manual

The Lexmark XC8155 is an advanced multifunction printer designed to streamline your office workflow. For complete understanding and maintenance, the comprehensive Service Manual is available for free download from manualshive.com. Ensure optimal performance and hassle-free operations with this user-friendly manual at your fingertips.

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Replacing the ADF pick roller

1

Turn off the printer.

2

Open door D.

3

Remove the ADF pick roller cover.

4

Remove the ADF pick roller.

Warning—Potential Damage: 

Some parts of the printer are easily damaged by static electricity. Before

touching any parts or components in an area marked with the static

‑

sensitive symbol, touch a metal

surface in an area away from the symbol.

Maintaining the printer

187

Summary of Contents for XC8155

Page 1: ...CX825 CX860 XC8155 XC8160 XC8163 MFPs User s Guide October 2020 www lexmark com Machine type s 7564 Model s 336 337 536 537 ...

Page 2: ...ns 19 Customizing the home screen 19 Supported applications 19 Setting up Forms and Favorites 19 Setting up Card Copy 20 Using Shortcut Center 20 Setting up Scan Center 20 Setting up Device Quotas 21 Using QR Code Generator 21 Configuring Eco Settings 22 Using Customer Support 22 Creating a Cloud Connector profile 22 Managing bookmarks 23 Creating bookmarks 23 Creating folders 23 Managing contacts 2...

Page 3: ...ort 32 Supported paper sizes 32 Supported paper types 35 Supported paper weights 37 Printing 39 Printing from a computer 39 Printing forms 39 Printing from a mobile device 39 Printing from a flash drive 41 Supported flash drives and file types 42 Configuring confidential jobs 43 Printing confidential and other held jobs 43 Printing from a Cloud Connector profile 44 Printing a font sample list 44 Printing...

Page 4: ...eeder and scanner glass 60 Sending a fax 60 Scheduling a fax 61 Creating a fax destination shortcut 61 Changing the fax resolution 62 Adjusting the fax darkness 62 Printing a fax log 62 Blocking junk faxes 62 Holding faxes 62 Forwarding a fax 62 Scanning 63 Using the automatic document feeder and scanner glass 63 Scanning to an FTP server 63 Creating an FTP shortcut 63 Creating a network folder sh...

Page 5: ...r hard disk memory 150 Encrypting the printer hard disk 151 Restoring factory default settings 151 Statement of Volatility 151 Maintaining the printer 153 Setting up e mail alerts 153 Viewing reports 153 Adjusting the speaker volume 153 Networking 154 Setting up serial printing Windows only 156 Cleaning printer parts 157 Ordering parts and supplies 161 Replacing parts and supplies 165 Storing supp...

Page 6: ...in door K 220 Paper jam in door J 221 Paper jam in door N 223 Paper jam in door L 224 Paper jam in the staple finisher bin 225 Staple jam in door J 225 Troubleshooting 228 Network connection problems 228 Hardware options problems 230 Issues with supplies 232 Paper feed problems 234 Printing problems 237 Color quality problems 260 Faxing problems 263 Scanning problems 266 Contacting customer support...

Page 7: ...Y Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the powe...

Page 8: ...20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate floor standing...

Page 9: ...ted and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation to a service representative This product uses a printing process that heats the p...

Page 10: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer firmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com Product videos Go to http infoserve lexmark com idv Information on setting up and configuring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help...

Page 11: ...d with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with the printer or go to http support lexmark com Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors and to install hardware opt...

Page 12: ...res and avoid fluctuations Ambient temperature 10 to 32 2 C 50 to 90 F Storage temperature 40 to 43 3 C 40 to 110 F Allow the following recommended amount of space around the printer for proper ventilation 1 Top 330 mm 13 in 2 Right side 152 mm 6 in 3 Front 381 mm 15 in 4 Left side 457 mm 18 in 5 Rear 203 mm 8 in Printer configurations Note Make sure to configure the printer on a flat sturdy and stabl...

Page 13: ...PING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported configurations see www lexmark com multifunctionprinters You can configure your printer by adding an optional 2200 sheet tray or a combination of up to three optional 550 sheet trays or envelope trays L...

Page 14: ...ghtning storm CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENT...

Page 15: ...f this connection method is supported in your country or region Note Remove the plug to access the port 2 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the telephone line to send and receive faxes 3 USB printer port Connect the printer to a computer 4 Ethernet port Connect the pr...

Page 16: ...er numbers or symbols in an input field 5 Pause button Place a dial pause in a fax number 6 Start button Start a job depending on which mode is selected 7 Volume buttons Adjust the volume of the headset or speaker 8 Indicator light Check the status of the printer 9 Headset or speaker port Attach a headset or speaker 10 Stop or Cancel button Stop the current job 11 Clear all or Reset button Reset th...

Page 17: ...de Blinking amber The printer is in Hibernate mode Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Copy Make copies 2 E mail Send e mails 3 Change Language Change the language on the printer display 4 Fax Send fax 5 Settings Access the printer menus 6 Held Faxes Show all the curr...

Page 18: ...nts directly to the computer 11 FTP Scan and save documents directly to an FTP server 12 Bookmarks Organize all bookmarks 13 Held Jobs Show all the current held print jobs 14 USB Drive View select or print photos and documents from a flash drive 15 Job Queue Show all the current print jobs Note You can also access this setting by touching the top section of the home screen These settings may also a...

Page 19: ...vice Quotas XC8155 XC8160 XC8163 QR Code XC8155 XC8160 XC8163 Eco Settings XC8155 XC8160 XC8163 Cloud Connector XC8155 XC8160 XC8163 Setting up Forms and Favorites 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If yo...

Page 20: ...at the scan resolution does not exceed 150 dpi for color and 300 dpi for black and white You need a printer hard disk to scan multiple cards Make sure that the printer network and e mail settings are configured 4 Apply the changes Using Shortcut Center 1 From the home screen touch Shortcut Center and then select a printer function 2 Touch Create Shortcut and then configure the settings 3 Touch Save ...

Page 21: ... changes Note For information on how to configure the application and its security settings see the Device Quotas Administrator s Guide Using QR Code Generator Notes This application is supported only in some printer models For more information see Supported applications on page 19 You may need administrative rights to access the application 1 Open a web browser and then type the printer IP address...

Page 22: ...ud Connector profile Note This application is available only in certain country or region For more information contact your Lexmark representative 1 From the home screen touch Cloud Connector 2 Select a cloud service provider 3 Touch Create or 4 Type a unique profile name Note We recommend creating a PIN to protect the profile 5 Touch OK and then take note of the authorization code Note The authoriza...

Page 23: ...formation for your web browser For FTP type the FTP address For example myServer myDirectory Enter the FTP port Port 21 is the default port for sending commands For SMB type the network folder address For example myServer myShare myFile pdf Type the network domain name If necessary select the Authentication type for FTP and SMB To limit access to the bookmark enter a PIN Note The application suppo...

Page 24: ...in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 From the Contact Groups section add a group name Note You can assign one or more contacts to the group 4 Apply th...

Page 25: ...address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 Do either of the following From the Contacts section select a contact that you want to delete From the Contact Groups se...

Page 26: ... hold the 5 key until you hear a voice message 2 Press Tab to navigate the focus cursor to the OK button and then press Enter Notes Voice Guidance is also activated when you insert headphones into the headphone jack To adjust the volume use the volume buttons at the bottom part of the control panel Adjusting the Voice Guidance speech rate 1 From the home screen select Settings Device Accessibility...

Page 27: ...age that are beyond the limits of the screen Note This gesture requires the use of two fingers to drag across a zoomed image Swipe up then left Exit an application and return to the home screen Swipe down then left Cancel a job Go back to the previous setting Exit the screen that appears without changing any setting or value Swipe up then down Repeat a spoken prompt Using the keyboard on the displa...

Page 28: ...ia Configuring Universal paper settings 1 From the home screen touch Settings Paper Media Configuration Universal Setup 2 Configure the settings Loading trays CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note To avoid paper jams do not remove trays while the printer is busy 2 Adjust the guides...

Page 29: ... for two sided printing Load letterhead faceup with the header on the right side of the tray for one sided print jobs that require finishing Load letterhead facedown with the header on the left side of the tray for two sided print jobs that require finishing Load pre punched paper with the holes toward the front or left side of the tray Load envelopes with the flap side down and against the back side...

Page 30: ...e and paper type in the Paper menu to match the paper loaded Loading the multipurpose feeder 1 Open the multipurpose feeder 2 Adjust the guide to match the size of the paper you are loading 3 Flex fan and align the paper edges before loading Loading paper and specialty media 30 ...

Page 31: ...to match the paper loaded in the tray Linking trays 1 From the home screen touch Settings Paper Tray Configuration select a paper source 2 Set the same paper size and paper type for the trays that you are linking 3 From the home screen touch Settings Device Maintenance Configuration Menu Tray Configuration Tray Linking 4 Touch Automatic To unlink trays make sure that no trays have the same paper size...

Page 32: ...ortrait2 148 x 210 mm 5 8 x 8 3 in X X A6 105 x 148 mm 4 1 x 5 8 in X X X Banner Max width 215 9 mm 8 5 in Max length 1320 8 mm 52 in X X X X X Executive 184 2 x 266 7 mm 7 3 x 10 5 in X X Folio 215 9 x 330 2 mm 8 5 x 13 in X JIS B5 182 x 257 mm 7 2 x 10 1 in X X Legal 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in X Oficio 216 x 340 mm 8 5 x 13 4 in X 1 This paper source does n...

Page 33: ...1321 mm 8 27 x 8 5 in to 8 27 x 52 in X X X X X 7 3 4 Envelope 98 x 190 5 mm 3 9 x 7 5 in X X X X 9 Envelope 98 4 x 225 4 mm 3 86 x 8 9 in X X X X 10 Envelop e 104 8 x 241 3 mm 4 1 x 9 5 in X X X X B5 Envelop e 176 x 250 mm 6 9 x 9 8 in X X X X C4 Envelop e 229 x 324 mm 9 x 13 in X X X X X C5 Envelop e 162 x 229 mm 6 4 x 9 in X X X X DL Envelop e 110 x 220 mm 4 3 x 8 7 in X X X X Other Envelope 98...

Page 34: ...X A6 105 x 148 mm 4 1 x 5 8 in X X X X X Executive 184 2 x 266 7 mm 7 3 x 10 5 in X Folio 215 9 x 330 2 mm 8 5 x 13 in JIS B5 182 x 257 mm 7 2 x 10 1 in X Legal 215 9 x 355 6 mm 8 5 x 14 in X Letter 215 9 x 279 4 mm 8 5 x 11 in Oficio 216 x 340 mm 8 5 x 13 4 in Statement 139 7 x 215 9 mm 5 5 x 8 5 in X X X Universal 139 7 x 148 mm to 215 9 x 359 9 mm 5 5 x 5 8 in to 8 5 x 14 2 in X X X X X Universa...

Page 35: ... x 225 4 mm 3 86 x 8 9 in X X X X X X 10 Envelope 104 8 x 241 3 mm 4 1 x 9 5 in X X X X X X B5 Envelope 176 x 250 mm 6 9 x 9 8 in X X X X X X C4 Envelope 229 x 324 mm 9 x 13 in X X X X X X C5 Envelope 162 x 229 mm 6 4 x 9 in X X X X X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X X X X X Other Envelope 98 4 x 162 mm to 229 x 359 9 mm 3 9 x 6 4 in to 9 x 14 2 in X X X X X X A5 portrait reports as Uni...

Page 36: ...Preprinted X Colored Paper X Light Paper X Heavy Paper X Rough Cotton X 1 Supports up to 176 g m2 of card stock weight 2 Card stock that weighs more than 176 g m2 is supported only in one sided printing using the standard 550 sheet tray Supported output types Paper type Staple finisher Multiposition staple hole punch finisher Non finishing Offset Staple Standard bin Normal and offset stacking 2 bin m...

Page 37: ...sheet tray 2200 sheet tray Envelope tray Multipurpose feeder Plain Paper1 2 60 176 g m2 16 47 lb 3 60 120 g m2 16 32 lb N A 60 176 g m2 16 47 lb Banner Paper N A N A N A 90 105 g m2 24 28 lb Glossy 88 176 g m2 60 120 lb N A N A 88 176 g m2 60 120 lb 1 Grain short paper that weighs at least 90 g m2 24 lb is supported in two sided printing 2 Recycled paper that weighs 75 120 g m2 20 32 lb is support...

Page 38: ...opes N A N A 60 105 g m2 16 28 lb 4 5 60 105 g m2 16 28 lb 1 Grain short paper that weighs at least 90 g m2 24 lb is supported in two sided printing 2 Recycled paper that weighs 75 120 g m2 20 32 lb is supported in two sided printing 3 The paper weight is also supported in two sided printing 4 100 cotton content maximum weight is 24 lb bond 5 28 lb bond envelopes are limited to 25 cotton content P...

Page 39: ...from a mobile device Printing from a mobile device using Lexmark Mobile Print LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer 1 Open the document and then send or share the document to Lexmark Mobile Print Note Some third party applications may not support the send or share feature For more information see the documentation that came with the ...

Page 40: ...r select a document from your file manager 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Tap Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certified printer Notes Make sure that the Apple device and the printer are connected to the same network I...

Page 41: ...r and then adjust the settings if necessary 4 Print the document Printing from a flash drive 1 Insert the flash drive Notes If you insert the flash drive when an error message appears then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears on the display 2 From the display touch the document that you want to print If nece...

Page 42: ...6GB and 32GB Notes The printer supports high speed USB flash drives with full speed standard USB flash drives must support the File Allocation Table FAT system File types Documents PDF version 1 7 or earlier HTML XPS Microsoft file formats doc docx xls xlsx ppt pptx Images dcx gif JPEG or jpg bmp pcx TIFF or tif png Printing 42 ...

Page 43: ...at the printer prints a copy before printing the remaining copies Note Verify jobs print one copy to check if it is satisfactory before printing the remaining copies Reserve Job Expiration Set the expiration time that the printer stores print jobs Note Reserve held jobs are automatically deleted after printing Require All Jobs to be Held Set the printer to hold all print jobs Keep duplicate docume...

Page 44: ...nt job For confidential print jobs navigate to Held jobs select your user name Confidential enter the PIN select the print job configure the settings Print For other print jobs navigate to Held jobs select your user name select the print job configure the settings Print Printing from a Cloud Connector profile Note This application is available only in certain country or region For more information cont...

Page 45: ...ouch Job Queue Note You can also access this setting by touching the top section of the home screen 2 Select the job to cancel From the computer 1 Depending on the operating system do either of the following Open the printers folder and then select your printer From the System Preferences in the Apple menu navigate to your printer 2 Select the job to cancel Printing 45 ...

Page 46: ...n media such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the ...

Page 47: ...ouch Copy Paper Setup 3 Adjust the settings 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Copy Scale specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto 3 Copy the document Collating copies 1 Load an original do...

Page 48: ...ument into the ADF tray or on the scanner glass 2 From the home screen touch Copy Pages per Side 3 Adjust the settings 4 Copy the document Creating a copy shortcut 1 From the home screen touch Copy 2 Configure the settings and then touch 3 Create a shortcut Copying 48 ...

Page 49: ...hin media such as magazine clippings Place the document facedown in the corner with the arrow Configuring the SMTP server for e mail From the control panel 1 From the control panel touch Settings E mail E mail Setup 2 Configure the settings From the Embedded Web Server 1 Open a web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home ...

Page 50: ...also enter the recipient using the address book or shortcut number 3 If necessary configure the output file type settings 4 Send the e mail Using the shortcut number 1 From the control panel press and then enter the shortcut number using the keypad 2 Send the e mail Creating an e mail shortcut 1 From the home screen touch E mail 2 Configure the settings and then touch 3 Create a shortcut E mailing 50...

Page 51: ...n is enabled and not fully set up Warning Potential Damage Do not touch cables or the printer in the area shown while actively sending or receiving a fax Configuring the SMTP server for fax From the control panel 1 From the control panel touch Settings Fax Fax Server Setup Fax Server E mail Settings 2 Configure the settings Note To use the SMTP server setting for e mail enable Use E mail SMTP Server...

Page 52: ...ection Setting up fax using a standard telephone line CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To re...

Page 53: ...tically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically then set the printer to pick up on a specified number of rings Setup 2 Printer is sharing the line with an answering machine Note If you subscribe to a distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have...

Page 54: ...ne wall jack 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog wall jack 3 Connect the answering machine to the telephone port of the printer Faxing 54 ...

Page 55: ...le to an active analog wall jack Notes If you have only one telephone number on your line then set the printer to receive faxes automatically Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to six Faxing 55 ...

Page 56: ... the telephone to the telephone port of the printer Notes This setup works best if you are using voice mail more often than fax and if you subscribe to a distinctive ring service When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically but turn off the voice mail service wh...

Page 57: ...this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority The standard wall jack adopted by most countries or regions is RJ11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter for your country or region may not come wi...

Page 58: ...ble to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connector to the same wall jack then connect it directly to the telephone adapter Faxing 58 ...

Page 59: ... port is for telephones Connect the printer to any of the N ports 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Faxing 59 ...

Page 60: ...r Custom 3 Configure the settings Using the automatic document feeder and scanner glass Automatic document feeder ADF Scanner glass Use the ADF for multiple page or two sided documents Load an original document faceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner ...

Page 61: ...end the fax job For Macintosh users 1 With a document open choose File Print 2 Select the printer and enter the recipient number 3 If necessary configure other fax settings 4 Send the fax job Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Fax To enter the fax number Done 3 Touch Send Time configure the settings and then touc...

Page 62: ...kness and then adjust the setting 4 Send the fax Printing a fax log 1 From the home screen touch Settings Reports Fax 2 Touch Fax Job Log or Fax Call Log Blocking junk faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Holding faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Holding Faxes 2 Selec...

Page 63: ... magazine clippings Place the document facedown in the corner with the arrow Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen touch FTP and then enter the needed information 3 If necessary configure other FTP settings 4 Send the FTP job Creating an FTP shortcut 1 From the home screen touch FTP 2 Enter the FTP server address and ...

Page 64: ... an original document into the ADF tray or on the scanner glass 2 Insert the flash drive 3 Touch Scan to USB and adjust the settings if necessary Note If the USB Drive screen does not appear then touch USB Drive on the home screen 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction do not touch the flash drive or the printer in the area shown while actively prin...

Page 65: ...ouch Scan Profiles Scan To Computer 3 Select the scan profile where you want to save the document Scanning to a Cloud Connector profile Note This application is available only in certain country or region For more information contact your Lexmark representative 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Cloud Connector 3 Select a cloud service p...

Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...

Page 67: ...efaults Fax Fax Defaults E mail E mail Setup E mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Ethernet TCP IP SNMP IPSec 802 1x LPD Configuration HTTP FTP Settings ThinPrint USB Restrict external network access Google Cloud Print Wi Fi Direct Security Login Methods Schedule USB Devices Security Audit Log Login Restr...

Page 68: ...age Set the language of the text that appears on the display Country Region Identify the country or region that the printer is configured to operate Run initial setup Off On Run the setup wizard Keyboard Keyboard Type Select a language as a keyboard type Note All the Keyboard Type values may not appear or may require special hardware be installed to appear Displayed information Display Text 1 IP Ad...

Page 69: ...f On Specify whether the Custom Job Scanning setting appears for copy scan and fax Note This menu item appears only when a hard disk is installed One Page Flatbed Scanning Off On Set the printer to scan any type of job involving the scanner glass as a single page Note The printer returns to the home screen after performing a single flatbed scan instead of displaying prompts Output Lighting Off On E...

Page 70: ...rkness of text images Print Color Saver Off On Reduce the amount of toner used to print graphics and images Copy Sides 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document Copy Pages per Side Off 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the scanning behavior based on the origina...

Page 71: ...me on when a printer error occurs ADF Loaded Beep Off On Enable a sound when loading paper into the ADF Alarm Control Off Single Continuous Set the number of times that the alarm sounds when the printer requires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Display Estimates Pages Percent Determine the unit ...

Page 72: ...tiated E mail None Use Active Directory Device Credentials Off Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable SMTP server not set up error Off Configure the e mail settings of the printer E mail Alerts Setup Setup E mail Lists and Alerts E mail List 1 E mail List 2 E mail Events Specify the e mail addresses and enable the e mail alert events Note This menu item appears only in t...

Page 73: ...he time before the printer performs an automatic reboot Error Prevention Auto Reboot Auto Reboot Counter Show a read only information of the reboot counter Error Prevention Auto Reboot Reset Auto Reboot Counter Cancel Continue Reset Auto Reboot Counter Error Prevention Display Short Paper Error On Auto clear Set the printer to show a message when a short paper error occurs Note Short paper refers ...

Page 74: ...roximity Sensor Disabled Short Range Long Range Determines the approximate distance of an object for the printer to sense it Timeouts Sleep Mode 1 120 minutes 15 Set the idle time before the printer begins operating in Sleep mode Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month Set the time before the printer turns off Timeouts Hibernate...

Page 75: ...em appears only when a keyboard is attached to the printer Key Repeat Rate 0 5 30 30 Set the number of presses per second for a repeating key Note This menu item appears only when a keyboard is attached to the printer Prolong Screen Timeout Off On Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home screen Headphone Volume 1 1...

Page 76: ...settings Restore app settings Restore the printer factory default settings Maintenance Configuration Menu Menu item Description USB Configuration USB PnP 1 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer USB Configuration USB Scan to Local On Off Set whether the USB device driver enumerates as a USB Simple device single interface or as a USB Composite...

Page 77: ...s when a prompt to load paper appears Note For Multipurpose Feeder to appear in the Paper menu set Configure MP to Cassette Tray Configuration Envelope Prompts Auto Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears Note For Multipurpose Feeder to appear in the Paper menu set Configure MP to Cassette Tray Configuration Action for Prompts ...

Page 78: ...S Emulation Off On Set the printer to recognize and use the PS data stream Printer Emulations Emulator Security Page Timeout 0 60 60 Set the page timeout during emulation Printer Emulations Emulator Security Reset Emulator After Job Off On Reset the emulator after a print job Printer Emulations Emulator Security Disable Printer Message Access Off On Disable access to printer message during emulati...

Page 79: ... this setting slows down the overall performance of the printer Device Operations Panel Menus Enable Disable Enable access to the control panel menus Device Operations Safe Mode Off On Set the printer to operate in a special mode in which it attempts to continue offering as much functionality as possible despite known issues For example when set to On and the duplex motor is nonfunctional the prin...

Page 80: ...racy Set the printer to put down the correct amount of toner to maintain color consistency Toner patch sensor setup Full calibration Run the full color calibration Toner patch sensor setup Print TPS information page Print a diagnostic page that contains information on toner patch sensor calibration Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page Not...

Page 81: ...ip tag value of a TIFF formatted scan output Note An asterisk next to a value indicates the factory default setting Out of Service Erase Menu item Description Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory or hard disk was last sanitized Note Hard Disk Last Sanitized appears only when a hard disk is installed Sanitize all information on nonvolatile memor...

Page 82: ...sset Tag Describe the printer The maximum length is 32 characters Printer s Location Identify the printer location The maximum length is 63 characters Contact Personalize the printer name The maximum length is 63 characters Export Configuration File to USB Export configuration files to a flash drive Export Compressed Logs to USB Export compressed log files to a flash drive Send Logs Cancel Send Send dia...

Page 83: ... Sheets None Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator sheet Pages per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper P...

Page 84: ...es bottom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a finisher is installed Staple Test Start Determine whether the staple finisher is functioning properly Note This menu item appears only when a finisher is installed Hole Punch Off On Punch holes along the edge of the printed output Note This menu item appears on...

Page 85: ...int jobs requiring supplies so that jobs not requiring the missing supplies can print Note This menu item appears only when a printer hard disk is installed Job Hold Timeout 0 255 30 Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Note This menu item appears only when a...

Page 86: ... menu item appears only when a printer hard disk is installed PJL File Access Control Off On Determine access to Printer Job Language PJL files Note An asterisk next to a value indicates the factory default setting Quality Menu item Description Print Mode Black and White Color Set how the printer generates color content Print Resolution 4800 CQ 1200 dpi Set the resolution for the printed output Not...

Page 87: ...the color settings used to print documents Notes Off sets the printer to receive the color correction from the software Auto sets the printer to apply different color profiles to each object on the printed page Manual allows the customization of the RGB or CMYK color conversions applied to each object on the printed page Color Samples Print Color Samples Print sample pages for each of the RGB and C...

Page 88: ...l None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when the hard disk is nearly full Note The value defined in Log Near Full Level determines when this action is triggered Log Action at Full None E mail...

Page 89: ... Note An asterisk next to a value indicates the factory default setting PDF Menu item Description Scale To Fit Off On Scale the page content to fit the selected paper size Annotations Print Do Not Print Specify whether to print annotations in the PDF Print PDF Error Off On Enable the printing of PDF error Note An asterisk next to a value indicates the factory default setting PostScript Menu item De...

Page 90: ...ppears only when a flash memory or hard disk is installed Wait Timeout Off On 40 seconds Enable the printer to wait for more data before canceling a print job Note An asterisk next to a value indicates the factory default setting PCL Menu item Description Font Source Resident Disk Flash All Choose the source which contains the default font selection Notes Flash and Disk appear only when a flash memo...

Page 91: ...e data is printed Auto CR after LF Off On Set the printer to perform a carriage return after a line feed control command Note Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line Auto LF after CR Off On Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tra...

Page 92: ... Do Not Print Print Print background information or graphics in HTML documents Note An asterisk next to a value indicates the factory default setting Image Menu item Description Auto Fit On Off Select the best available paper size and orientation setting for an image Note When set to On this menu item overrides the scaling and orientation settings for the image Invert Off On Invert bitonal monochr...

Page 93: ...loaded in each paper source Substitute Size Off Letter A4 All Listed Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source Notes Off prompts the user to load the required paper size All Listed allows all available substitutions Configure MP Cassette Manual First Determine the behavior of the multipurpose feeder Notes Cassette configures the multi...

Page 94: ...it height of the universal paper Feed Direction Short Edge Long Edge Set the printer to pick paper from the short edge or long edge direction Note Long Edge appears only when the longest edge is shorter than the maximum width supported Note An asterisk next to a value indicates the factory default setting Custom Scan Sizes Menu item Description Custom Scan Size x Scan Size Name Width 1 8 5 inches ...

Page 95: ...gure Bins Mailbox Link Link Optional Type Assignment Configure the mode of operation for the output bins Notes Mailbox allows the standard bin and any optional bin to be selected individually Link allows all output bins to be linked together as though they were one large bin Link Optional treats all optional bins as one large output bin Type Assignment assigns each paper type a bin or a linked bin ...

Page 96: ...scanning behavior based on the original document Separator Sheets None Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator sheet Color Off On Auto Set the printer to generate color output from a scan job Pages per Side Off 2 Portrait pages 4 Portrait p...

Page 97: ...eft corner 2 staples left 1 staple top right corner 2 staples top 1 staple bottom left corner 2 staples bottom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a finisher is installed Punch Off 2 holes 3 holes 4 holes Punch holes on the printed output Note This menu item appears only when a multiposition staple hole pu...

Page 98: ...dvanced Imaging Menu item Description Color Balance Cyan to Red 4 to 4 0 Magenta to Green 4 to 4 0 Yellow to Blue 4 to 4 0 Adjust the color intensity for cyan magenta and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect ...

Page 99: ...inal document Shadow Detail 4 to 4 0 Adjust the shadow detail in the original document Scan Edge to Edge Off On Scan the original document from edge to edge Sharpness 1 5 3 Adjust the sharpness of the scanned image Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Allow Color Copies Off On Print copies in color Transparency Separators Off O...

Page 100: ...py to check the quality before printing the remaining copies Note This menu item appears only when a hard disk is installed Note An asterisk next to a value indicates the factory default setting Fax Fax Defaults Fax Mode Menu item Description Fax Mode Fax Fax Server Disabled Select a fax mode Note An asterisk next to a value indicates the factory default setting Fax Setup General Fax settings Menu...

Page 101: ...s to mask in an outgoing fax number Enable Line Connected Detection Off On Determine whether a telephone line is connected to the printer Notes Detection takes place when turning on the printer and before each call This menu item does not appear if Fax Transport is set to T 38 Enable Line In Wrong Jack Detection Off On Determine whether a telephone line is connected to the correct port on the prin...

Page 102: ...on Portrait Landscape Specify the orientation of the original document Note This menu item appears only in some printer models Sides Off Short Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document Note This menu item appears only in some printer models Content Type Text Text Photo Photo Graphics Improve the output result based on the content of...

Page 103: ...opout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Contrast Best for Content 0 1 2 3 4 5 Set the contrast of the output Background Removal Background Detection Content based Fixed Level 4 to 4 0 Adjust the amount of background visible on a scanned image N...

Page 104: ...s based on the activity levels of recipient fax machines Redial Frequency 1 200 minutes 3 Increase the time between redial attempts to increase the chance of sending fax successfully Enable ECM On Off Activate Error Correction Mode ECM for fax jobs Note ECM detects and corrects errors in the fax transmission process caused by telephone line noise and poor signal strength Enable Fax Scans On Off Fa...

Page 105: ...lor faxes to black and white Confirm Fax Number Off On Ask the user to confirm the fax number Dial Prefix Set a dialing prefix Dialing Prefix Rules Establish a dialing prefix rule Note An asterisk next to a value indicates the factory default setting Fax Receive Settings Menu item Description Fax Job Waiting None Toner Toner and Supplies Remove fax jobs that request specific unavailable resources from th...

Page 106: ...m a received fax Punch Off 2 holes 3 holes 4 holes Punch holes along the edge of the printed fax document Note This menu item appears only when a multiposition staple hole punch finisher is installed Staple Off 1 staple 2 staples Staple the printed fax document Note This menu item appears only when a finisher is installed Holding Faxes Held Fax Mode Off Always On Manual Scheduled Hold received faxes...

Page 107: ...r Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Set a distinctive ring pattern for incoming fax Auto Answer On Off Set the printer to receive fax automatically Fax Forwarding Print Print and Forward Forward Specify whether to forward received fax Forward To Destination 1 Destination 2 Specify where to forward received fax Note This menu item appears only when Fax Forwar...

Page 108: ...x Off On Footer x Note An asterisk next to a value indicates the factory default setting Fax Log settings Menu item Description Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successful fax transmission or transmission error Note An asterisk next to a value ...

Page 109: ...ary of all fax jobs Enable Call Log On Off View a summary of fax dialing history Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Note An asterisk next to a value indicates the factory default setting Speaker settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volume Rin...

Page 110: ...ail Settings menu are not shown Primary SMTP Gateway Type the IP address or host name of the primary SMTP server Primary SMTP Gateway Port 1 65535 25 Enter the port number of the primary SMTP server Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SM...

Page 111: ...e Credentials Off On Enable user credentials and group destinations to connect to the SMTP server Device Userid Specify the user ID and password to connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMTP server not set up error Off On Hide the SMTP server...

Page 112: ...entation of the original document when scanning on both sides of the document Darkness 1 9 5 Set the darkness of the output Orientation Portrait Landscape Specify the orientation of text and graphics on the page Original Size List of paper sizes Set the paper size of the original document Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting This sett...

Page 113: ...not respond Reply Address Specify a reply address in the e mail Always use SMTP default Reply Address On Off Always use the default reply address in the SMTP server Use SSL TLS Disabled Negotiate Required Specify whether to send e mail using an encrypted link Require Trusted Certificate Off On Require a trusted certificate when accessing the SMTP server SMTP Server Authentication No authentication r...

Page 114: ...lue indicates the factory default setting E mail Defaults Menu item Description Subject Specify the e mail subject and message Message File Name Specify the filename for the scanned document Format JPEG jpg PDF pdf TIFF tif XPS xps Specify the file format of the scanned document PDF Settings PDF Version 1 5 Archival Version A 1a Highly Compressed Off Secure Off Archival PDF A Off Configure the PDF se...

Page 115: ...he darkness of the scanned image Orientation Portrait Landscape Specify the orientation of the original document Original Size Mixed Sizes Set the paper size of the original document Sides Off Short Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu ...

Page 116: ... for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Level 0 Remove the background color or image noise from the original document Notes Content based removes the background color from the original document Fixed removes image noise from a photo Mirror Image Off On Create a mirror image of the original document Negative Image Off On Crea...

Page 117: ... only to the specified list of domain name Note Use a comma to separate each domain Send Me a Copy Never appears On by Default Off by Default Always On Send a copy of the e mail to yourself Allow self e mails only Off On Set the printer to send e mails to yourself only Use cc bcc Off On Enable carbon copy and blind carbon copy in e mail Use Multi Page TIFF Off On Enable scanning of multiple TIFF im...

Page 118: ...ote This menu item appears only when a hard disk is installed Scan Preview Off On Show a scan preview of the original document Note This menu item appears only when a hard disk is installed Allow Save as Shortcut Off On Save an e mail address as a shortcut E mail Images Sent As Attachment Web Link Specify how to send the images that are included in the e mail Reset E mail Information After Sending...

Page 119: ... Graphics Photo Improve the output result based on the content type of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture file content in color or in mono Resolution 75 dpi 150 dpi 200 dpi...

Page 120: ...ion Color Balance Cyan 0 Magenta 0 Yellow 0 Adjust the color intensity for cyan magenta and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 FTP Bit Depth 1 bit Configure the auto co...

Page 121: ...the sharpness in the scanned image Temperature 4 to 4 0 Generate a bluer or redder output of the original document Blank Pages Blank Page Removal Do Not Remove Blank Page Sensitivity 5 Set the sensitivity of scans in relation to blank pages in the original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Text Default 5 95 75 Set t...

Page 122: ... This menu item appears only when a hard disk is installed Scan Preview Off On Show a preview of the original document Note This menu item appears only when a hard disk is installed Allow Save as Shortcut Off On Save an FTP address as a shortcut Adjust ADF Skew Off On Set the printer to adjust the skewed images from documents that are scanned from the ADF Note An asterisk next to a value indicates...

Page 123: ...ck and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture file content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scan...

Page 124: ... setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 Scan Bit Depth 1 bit Configure the auto color detection setting JPEG Quality Best for content 5 95 Set the JPEG quality of the scanned image Contrast Best for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Level 0 Remove the background color or image noise f...

Page 125: ...he quality of text and photo on the scanned image Photo Default 5 95 50 Set the quality of a photo on the scanned image Use Multi Page TIFF Off On Enable scanning of multiple TIFF images in one TIFF file TIFF Compression LZW JPEG Specify the compression type for TIFF files Custom Job Scanning Off On Set the printer to scan the first set of original documents using the specified settings and then scan ...

Page 126: ...aples top 1 staple bottom left corner 2 staples bottom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a finisher is installed Hole Punch Off On Punch holes along the edge of the printed output Note This menu item appears only when a multiposition staple hole punch finisher is installed Hole Punch Mode 2 holes 3 holes ...

Page 127: ...ide 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper Pages per Side Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images when using Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation...

Page 128: ...e speed of the currently active network card IPv4 Show the IPv4 address All IPv6 Addresses Show all IPv6 addresses Reset Print Server Reset all active network connections to the printer Note This setting removes all network configuration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port R...

Page 129: ...ble Wi Fi Direct On Off Enable Wi Fi Direct capable devices to connect to the printer Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2 Personal 802 1x RADIUS Set the security mode for connecting the printer to Wi Fi devices IPv4 Enable DHCP On Set Static IP Address C...

Page 130: ...int jobs on the hard disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw binary PostScript print jobs Off filters print jobs using the standard protocol Ethernet Menu item Description Network Speed Show the speed of the active network adapter IPv4 Enable...

Page 131: ... binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off filters PostScript print jobs using the standard protocol Energy Efficient Ethernet On Off Auto Reduce power consumption when the printer does not receive data from the Ethernet network Note An asterisk next to a value indicates the factory default setting TCP IP Note...

Page 132: ... IP addresses that are allowed to communicate with the printer over TCP IP Notes Use a comma to separate each IP address You can add up to 50 IP addresses Restricted Server List Options Block All Ports Block Printing Only Block Printing and HTTP Only Specify the access option for IP addresses that are not in the list MTU 256 1500 Ethernet 1500 Specify a maximum transmission unit MTU parameter for ...

Page 133: ...NMP Note This menu appears only in network printers or printers that are attached to print servers Menu item Description SNMP Versions 1 and 2c Enabled Off On Allow SNMP Set Off On Enable PPM MIB Off On SNMP Community Configure Simple Network Management Protocol SNMP versions 1 and 2c to install print drivers and applications Note An asterisk next to a value indicates the factory default setting Un...

Page 134: ... to a value indicates the factory default setting IPSec Note This menu appears only in network printers or printers that are attached to print servers Menu item Description Enable IPSec Off On Enable Internet Protocol Security IPSec Base Configuration Default Compatibility Secure Set the IPSec base configuration Note This menu item appears only when Enable IPSec is set to On DH Diffie Hellman Group ...

Page 135: ...te Specify an IPSec certificate Note This menu item appears only when Enable IPSec is set to On Pre Shared Key Authenticated Connections Host x Configure the authenticated connections of the printer Note These menu items appear only when Enable IPSec is set to On Certificate Authenticated Connections Host x Address subnet Note An asterisk next to a value indicates the factory default setting 802 1x N...

Page 136: ...tion on the same line Note An asterisk next to a value indicates the factory default setting HTTP FTP Settings Menu item Description Enable HTTP Server Off On Access the Embedded Web Server to monitor and manage the printer Enable HTTPS Off On Enable Hypertext Transfer Protocol Secure HTTPS to encrypt data transferring to and from the print server Force HTTPS Connections On Off Force the printer t...

Page 137: ...guage Note When this setting is disabled the printer does not examine incoming data and uses the default printer language specified in the Setup menu PS SmartSwitch Off On Set the printer to switch to PostScript emulation when a print job received through a USB port requires it regardless of the default printer language Note When this setting is disabled the printer does not examine incoming data a...

Page 138: ... seconds Subject Specify the subject and message of the notification e mail Message Note An asterisk next to a value indicates the factory default setting Google Cloud Print Menu item Description Registration Register Register the printer to the Google Cloud Print server Options Enable Google Cloud Print Off On Print directly from your Google account Options Enable Local Discovery Off On Allow the ...

Page 139: ... Fi network Preferred Channel Number Auto 1 11 6 Show the PSK on the Network Setup Page Set PSK Set the preshared key PSK to authenticate and validate users on a Wi Fi connection Show PSK on Setup Page Off On Show the PSK on the Network Setup Page Group Owner IP Address Specify the IP address of the group owner Auto Accept Push Button Requests Off On Accept requests to connect to the network autom...

Page 140: ...r Dropout E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access Use Profiles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Print Network Folder Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Control access to the printer functions Note Some menu items...

Page 141: ...access to the printer management options Apps New Apps Card Copy Scan Center Scan Center Custom x Forms and Favorites Control access to printer applications Local Accounts Menu item Description Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to the printer functions administra...

Page 142: ...s 2 Mail System 3 System Daemons 4 Security Authorization Messages 5 Messages Generated Internally by Syslogs 6 Line Printer Subsystem 7 Network News Subsystem 8 UUCP Subsystem 9 Clock Daemon 10 Security Authorization Messages 11 FTP Daemon 12 NTP Subsystem 13 Log Audit 14 Log Alert 15 Clock Daemon 16 Local Use 0 local0 17 Local Use 1 local1 18 Local Use 2 local2 19 Local Use 3 local3 20 Local Use...

Page 143: ...strator when the log becomes full and begins to overwrite the oldest entries Log Full Behavior Wrap Over Older Entries E mail Log Then Delete All Entries Resolve log storage issues when the log fills its allotted memory E mail Full Alert Off On Send e mail notification to the administrator when the log fills its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail not...

Page 144: ...ogin before the user is logged off automatically Note An asterisk next to a value indicates the factory default setting Confidential Print Setup Menu item Description Max Invalid PIN 2 10 Set the number of times an invalid PIN can be entered Notes A value of zero turns off this setting When the limit is reached the print jobs for that user name and PIN are deleted Confidential Job Expiration Off 1 H...

Page 145: ...24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later Require All Jobs to be Held Off On Set the printer to hold all print jobs Keep duplicate documents Off On Set the printer to print other documents with the same file name without overwriting any of the print jobs Note An asterisk next to a value indicates the factory default setting Disk Encryption Note Th...

Page 146: ...ion Protected Features Show Hide Show all the features that Function Access Control FAC protects regardless of the security permission that the user has Note Hide displays only FAC protected features that the user has access Print Permission Off On Let the user log in before printing Default Print Permission Login User Name Password User Name Set the default login for Print Permission Security Res...

Page 147: ...f profiles that are stored in the printer Asset Report Print a report that contains the printer serial number and model name Print Menu item Description Print Fonts PCL Fonts PS Fonts Print samples and information about the fonts that are available in each printer language Print Directory Print the resources that are stored in the flash drive or hard disk Note This menu item appears only when a flash...

Page 148: ...uality Guide Provides information about solving color quality issues Connection Guide Provides information about connecting the printer locally USB or to a network Copy Guide Provides information about making a copy and configuring the settings E mail Guide Provides information about sending an e mail and configuring the settings Fax Guide Provides information about sending a fax and configuring the ...

Page 149: ... Description Cleaning the Scanner Print instructions on how to clean the scanner Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Understanding the printer menus 149 ...

Page 150: ...curity settings and embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Select Start initial setup wizard or Leave printer offline and then touch Next 4 Start the operation Erasing printer hard disk memory 1 From the home screen touch Settings D...

Page 151: ...you want to restore RESTORE 3 Start the operation Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Non volatile memory The printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system printer setting...

Page 152: ... the hard disk with a magnetic field that erases stored data Crushing Physically compresses the hard disk to break component parts and render them unreadable Milling Physically shreds the hard disk into small metal bits Note To guarantee that all data are completely erased destroy physically each hard disk where data is stored Securing the printer 152 ...

Page 153: ... web page correctly 2 Click Settings Device Notifications E mail Alert Setup and then configure the settings 3 Click Setup E mail Lists and Alerts and then configure the settings 4 Apply the changes Note For more information on SMTP server settings contact your e mail provider Viewing reports 1 From the home screen touch Settings Reports 2 Select the report that you want to view Adjusting the speaker...

Page 154: ...he printer to a wireless network using Wi Fi Protected Setup WPS Before you begin make sure that The access point wireless router is WPS certified or WPS compatible For more information see the documentation that came with your access point A wireless network adapter is installed in your printer For more information see the instructions that came with the adapter Active Adapter is set to Auto From ...

Page 155: ...ttings Network Ports Wi Fi Direct Show PSK on Setup Page Print the Network Setup Page From the control panel navigate to Settings Reports Network Network Setup Page Connecting using Wi Fi Direct 1 From the mobile device go to the settings menu 2 Enable Wi Fi and then tap Wi Fi Direct 3 Select the printer SSID 4 Confirm the connection on the printer control panel Connecting using Wi Fi 1 From the mo...

Page 156: ...n the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address field 3 Apply the changes Deactivating the Wi Fi network 1 From the home screen touch Settings Network Ports Network Overview Active Adapter Standard Network 2 Follow the instructions on the display Setting up serial printing Windows only 1 Set the parameters in the printer a From the control p...

Page 157: ...rd bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or detergents as they may damage the finish of the printer Make sure that all areas of the printer are dry after cleaning 5 Connect the power cord to the electrical outlet and ...

Page 158: ...2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Scanner glass Maintaining the printer 158 ...

Page 159: ... Scanner glass pad 3 Close the scanner cover Emptying the hole punch box 1 Open door J Maintaining the printer 159 ...

Page 160: ...2 Remove and empty the hole punch box 3 Insert the hole punch box 4 Close door J Maintaining the printer 160 ...

Page 161: ...lies is not covered by the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 stan...

Page 162: ...XY0 Ultra High Yield Return Program toner cartridges Black 82K1UK0 82K2UK0 82K5UK0 82K4UK0 82K3UK0 82K6UK0 Cyan 82K1UC0 82K2UC0 82K5UC0 82K4UC0 82K3UC0 82K6UC0 Magenta 82K1UM0 82K2UM0 82K5UM0 82K4UM0 82K3UM0 82K6UM0 Yellow 82K1UY0 82K2UY0 82K5UY0 82K4UY0 82K3UY0 82K6UY0 Available only for CX860 Regular cartridges Item Worldwide Extra High Yield regular toner cartridges1 Black 72K0X10 Cyan 82K0X20 ...

Page 163: ... 3 pack 72K0Q00 Ordering developer units Item Part number Return Program developer units Black developer unit 72K0DK0 Color CMY developer kit 72K0DV0 Cyan developer unit 72K0DC0 Magenta developer unit 72K0DM0 Yellow developer unit 72K0DY0 Regular developer units Black developer unit 72K0D10 Color CMY developer kit 72K0D50 Cyan developer unit 72K0D20 Magenta developer unit 72K0D30 Yellow developer ...

Page 164: ...web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Notifications 3 From the Supplies menu click Custom Supply Notifi...

Page 165: ...Replacing parts and supplies Replacing a developer unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 165 ...

Page 166: ...3 Remove the imaging unit 4 Remove the developer unit 5 Unpack the new developer unit and then remove the packing material 6 Insert the new developer unit Maintaining the printer 166 ...

Page 167: ...le 9 Close door A Replacing the fuser 1 Turn off the printer 2 Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 167 ...

Page 168: ...3 Remove the fuser 4 Unpack the new fuser 5 Clean the fuser lens using the cotton swab that came with the package Maintaining the printer 168 ...

Page 169: ...6 Insert the new fuser until it clicks into place 7 Close door B 8 Turn on the printer Replacing a photoconductor unit 1 Open door A Maintaining the printer 169 ...

Page 170: ...2 Remove the waste toner bottle 3 Remove the imaging unit 4 Remove the photoconductor unit Maintaining the printer 170 ...

Page 171: ...light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the new photoconductor unit 7 Insert the imaging unit 8 Insert the waste toner bottle 9 Close door A Maintaining the printer 171 ...

Page 172: ...Replacing an imaging unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 172 ...

Page 173: ... Do not expose the photoconductor unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 5 Insert the new imaging unit Maintaining the printer 173 ...

Page 174: ...6 Insert the waste toner bottle 7 Close door A Replacing a toner cartridge 1 Open door A 2 Remove the toner cartridge 3 Unpack the new toner cartridge Maintaining the printer 174 ...

Page 175: ... toner cartridge until it clicks into place 5 Close door A Replacing the pick roller Replacing the pick roller in the 550 sheet tray or envelope tray 1 Turn off the printer 2 Remove the tray Maintaining the printer 175 ...

Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...

Page 177: ...5 Insert the new pick roller until it clicks into place 6 Insert the tray 7 Turn on the printer Maintaining the printer 177 ...

Page 178: ...lacing the pick roller in the 2200 sheet tray 1 Turn off the printer 2 Pull out and then unlock the tray 3 Remove the tray 4 Remove the pick roller 5 Unpack the new pick roller Maintaining the printer 178 ...

Page 179: ...6 Insert the new pick roller until it clicks into place 7 Insert the tray 8 Turn on the printer Maintaining the printer 179 ...

Page 180: ...acing the separator pad 1 Pull out the tray 2 Remove the separator pad 3 Unpack the new separator pad 4 Insert the new separator pad until it clicks into place 5 Insert the tray Maintaining the printer 180 ...

Page 181: ...Replacing the waste toner bottle 1 Open door A 2 Remove the waste toner bottle 3 Unpack the new waste toner bottle 4 Insert the new waste toner bottle 5 Close door A Maintaining the printer 181 ...

Page 182: ...Replacing the transfer belt 1 Turn off the printer 2 Open door A 3 Remove the waste toner bottle Maintaining the printer 182 ...

Page 183: ...erial Warning Potential Damage Do not expose the transfer belt to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the transfer belt Doing so may affect the print quality of future print jobs Maintaining the printer 183 ...

Page 184: ...7 Insert the new transfer belt until it clicks into place 8 Close door A1 9 Insert the waste toner bottle 10 Close door A 11 Turn on the printer Maintaining the printer 184 ...

Page 185: ...Replacing the transfer roller 1 Open door B 2 Remove the transfer roller 3 Unpack the new transfer roller Note Do not remove the white packing material Maintaining the printer 185 ...

Page 186: ...4 Insert the new transfer roller 5 Remove the white packing material 6 Close door B Maintaining the printer 186 ...

Page 187: ...over 4 Remove the ADF pick roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 187 ...

Page 188: ...s of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol 7 Insert the ADF pick roller cover until it clicks into place 8 Close door D 9 Turn on the printer Maintaining the printer 188 ...

Page 189: ...over 4 Remove the ADF feed roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 189 ...

Page 190: ...the new ADF feed roller 6 Insert the new ADF feed roller until it clicks into place 7 Insert the ADF pick roller cover until it clicks into place 8 Close door D 9 Turn on the printer Maintaining the printer 190 ...

Page 191: ...r cover 4 Remove the ADF separator roller Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 191 ...

Page 192: ... roller until it clicks into place 7 Insert the ADF separator roller cover until it clicks into place 8 Close door D 9 Turn on the printer Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher 1 Open door C Maintaining the printer 192 ...

Page 193: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 193 ...

Page 194: ...s into place 6 Close doors G and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Replacing the staple cartridge holder in the staple finisher 1 Open door C Maintaining the printer 194 ...

Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...

Page 196: ...4 Remove the staple cartridge 5 Unpack the new staple cartridge holder 6 Insert the staple cartridge until it clicks into place Maintaining the printer 196 ...

Page 197: ...To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Replacing the staple cartridge in the multiposition staple hole punch finisher 1 Open door J 2 Remove the staple cartridge Note If necessary remove the tape from the staple cartridge holder Maintaining the printer 197 ...

Page 198: ...3 Unpack the new staple cartridge 4 Insert the new staple cartridge until it clicks into place 5 Close door J Maintaining the printer 198 ...

Page 199: ...aple cartridge holder in the multiposition staple hole punch finisher 1 Open door J 2 Remove the staple cartridge holder 3 Remove the staple cartridge 4 Unpack the new staple cartridge holder Maintaining the printer 199 ...

Page 200: ...expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Moving the printer Moving the printer to another location CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the pow...

Page 201: ...printer Any cart used to move the hardware options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring movements Make sure that your fingers are not under the printer when you set it down Make sure that there is adequate clearance around the printer Note Damage to the printer caused by improper moving is not covered by the p...

Page 202: ...products for recycling 1 Go to www lexmark com recycle 2 Select the product you want to recycle Note Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most...

Page 203: ...ng is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark recycles the box Maintaining the printer 203 ...

Page 204: ...e stack height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wri...

Page 205: ...aper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer flushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Printer jam locations 1 Multipurpose feeder 2 Door B 3 Automatic document feeder...

Page 206: ...Finisher jam locations 1 Door L 2 Door J 3 Door K 4 Door N Paper jam in trays 1 Pull out the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 206 ...

Page 207: ...3 Insert the tray 4 Open the tray cover 5 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 207 ...

Page 208: ...er 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door B and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 208 ...

Page 209: ...aper edges before loading 6 Reload paper Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open door D 3 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 209 ...

Page 210: ...e easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol 4 Close door D 5 Open the scanner cover 6 Open door E Clearing jams 210 ...

Page 211: ...jam in the standard bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed 2 Open door B and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 211 ...

Page 212: ...Open door B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 212 ...

Page 213: ...3 Open the fuser access door 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 213 ...

Page 214: ...or B CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 214 ...

Page 215: ...ve the jammed paper Note Make sure that all paper fragments are removed 5 Close the duplex cover and door B Paper jam in the finisher bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 215 ...

Page 216: ...2 Open door C 3 Open door F 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 216 ...

Page 217: ...5 Close doors F and C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Staple jam in door G 1 Open door C Clearing jams 217 ...

Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...

Page 219: ...4 Lift the staple guard and then remove the loose staples Note Do not insert the staples that came out of the cartridge 5 Close the staple guard Clearing jams 219 ...

Page 220: ...UTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Paper jam in door K 1 Open doors C and K 2 Remove the jammed paper Note Make sure that all paper fragments are removed Using knob K1 Clearing jams 220 ...

Page 221: ...UTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Paper jam in door J 1 Open door J 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 221 ...

Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...

Page 223: ...Paper jam in door N 1 Open door N 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door N Clearing jams 223 ...

Page 224: ...Paper jam in door L 1 Open door L 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door L Clearing jams 224 ...

Page 225: ...Paper jam in the staple finisher bin 1 Open door J 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close door J Staple jam in door J 1 Open door J Clearing jams 225 ...

Page 226: ...2 Remove the staple cartridge holder 3 Open the staple guard and then remove the loose staples Note Do not insert the staples that came out of the cartridge 4 Close the staple guard Clearing jams 226 ...

Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...

Page 228: ... Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later Is your browser supported Go to step 4 Install a supported browser Step 4 Check if the network connection is working Is the network connection working Go to step 5 Contact your administrator Step 5 Make sure that the cable connections to the printe...

Page 229: ... flash drive supported Go to step 3 Insert a supported flash drive Step 3 Remove and then insert the flash drive Does the printer recognize the flash drive The problem is solved Contact customer support Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Checking the printer connectivity 1 From the home screen touch Settings Reports Network Network Setup Page 2 ...

Page 230: ...ion is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the internal option operate correctly Th...

Page 231: ...eceptacle of the controller board Does the ISP operate correctly The problem is solved Contact customer support Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a menu settings page and then check if the parallel or serial interface card appears in the Installed Features list Is the parallel or serial interface card listed in the Installed Features list Go to...

Page 232: ...ntrol panel select Continue to stop the defragmentation and continue printing Format the flash memory Note If the error message remains then the flash memory may be defective and needs to be replaced Issues with supplies Replace cartridge printer region mismatch To correct this problem purchase a cartridge with the correct region that matches the printer region or purchase a worldwide cartridge The ...

Page 233: ...ranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer from the control panel press and hold X and simultaneously for 15 seconds If you do not want to accept these risks then remove the third party supply or part from your printer and install a genuine Lexmark supply or part For more information see Using genuine Lexmark parts and su...

Page 234: ...nvelope seal when printing Contact customer support The problem is solved Collated printing does not work Action Yes No Step 1 a From the control panel navigate to Settings Print Layout Collate b Touch On 1 2 1 2 1 2 c Print the document Is the document collated correctly The problem is solved Go to step 2 Step 2 a From the document that you are trying to print open the Print dialog and then selec...

Page 235: ...he printer control panel Navigate to Settings Paper Tray Configuration Paper Size Type b Print the document Is the paper curled Go to step 3 The problem is solved Step 3 Print on the other side of the paper a Remove paper flip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture ...

Page 236: ...orrectly The problem is solved Go to step 3 Step 3 a Make sure that Tray Linking is set to Automatic For more information see Linking trays on page 31 b Print the document Do the trays link correctly The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned co...

Page 237: ...rt The problem is solved Jammed pages are not reprinted Action Yes No a From the control panel navigate to Settings Device Notifications Jam Content Recovery b In the Jam Recovery menu select On or Auto c Print the document Are the jammed pages reprinted The problem is solved Contact customer support Printing problems Confidential and other held documents do not print Action Yes No Step 1 a From the...

Page 238: ...rint and Hold tab click Use Print and Hold and then click Keep duplicate documents c Enter a PIN and then save the changes d Send the print job For Macintosh users a Save and name each job differently b Send the job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The p...

Page 239: ...resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 4 The problem is solved Step 4 a From the home screen touch Settings Print Quality Print Resolution b Set the resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 5 The problem is solved Step 5 a Depending on your operating system specify the paper type from the Printing Preferences or ...

Page 240: ...r to cool down after a long print job Observe the recommended ambient temperature for the printer For more information see Selecting a location for the printer on page 11 b Print the document Is the printer printing slow Contact customer support The problem is solved Print jobs do not print Action Yes No Step 1 a From the document you are trying to print open the Print dialog and then check if you...

Page 241: ...ment printed The problem is solved Contact customer support Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on the correct paper b Print the document Is the document printed on the correct paper Go to step 2 Load the correct paper size and paper type Step 2 a Depending on your operating system specify the paper size and paper type from the Prin...

Page 242: ...outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 3 Step 3 Check if the printer is on Is the printer on Go to step 4 Turn on the printer Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or Hibernate mode Press the power button to wake the printer Go to step 5 Ste...

Page 243: ...ng Print Quality Test Pages Action Yes No Step 1 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the do...

Page 244: ...setting on the printer control panel From the home screen touch Settings Print Quality Toner Darkness b Print the document Is the print too dark Go to step 3 The problem is solved Step 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on th...

Page 245: ... Is the print too dark Go to step 7 The problem is solved Step 7 Replace the imaging unit and then print the document Is the print too dark Contact customer support The problem is solved Ghost images Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Load the tray with the correct pa...

Page 246: ...t Quality Advanced Imaging Color Adjust b Print the document Do ghost images appear on prints Contact customer support The problem is solved Gray or colored background Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system increase toner darkness from t...

Page 247: ...tential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Does gray or colored background appear on prints Contact customer support The problem is solved Incorrect margins Action Yes No Step 1 a Adjust the paper guides to the correct position for the paper loaded b Print the document Are the margins correct ...

Page 248: ...h Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Perform Color Adjust From the control panel navigate to Settings Print Quality Advanced Imaging Color Adjust b Print the document Is the print light Go to step 2 The problem is solved Step 2 a Depending on your operating system increase toner darkness from the Printing Preferences or Print dialog Note You can also change th...

Page 249: ...ocument Is the print light Go to step 5 The problem is solved Step 5 Check if paper has texture or rough finishes Are you printing on textured or rough paper Go to step 6 Go to step 7 Step 6 a Replace textured or rough paper with plain paper b Print the document Is the print light Go to step 7 The problem is solved Step 7 a Load paper from a fresh package Note Paper absorbs moisture due to high hum...

Page 250: ...ve texture or rough finishes Do the settings match Go to step 4 Go to step 3 Step 3 a Depending on your operating system specify the paper size and paper type from the Printing Preferences or Print dialog Note Make sure that the settings match the paper loaded b Print the document Is the print mottled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moi...

Page 251: ...y to use it c Squeeze and slide the paper guides to the correct position for the size of the paper you are loading d Insert the tray e Print the document Is the print crooked or skewed Go to step 2 The problem is solved Step 2 a Check if you are printing on a supported paper b Print the document Is the print crooked or skewed Contact customer support The problem is solved Solid color or black imag...

Page 252: ...ting solid color or black images Go to step 2 The problem is solved Step 2 Replace the imaging unit and then print the document Is the printer printing solid color or black images Contact customer support The problem is solved Text or images cut off Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action...

Page 253: ...p 3 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Is the page or image clipped Contact c...

Page 254: ... solved Uneven print density Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages Action Yes No Replace the imaging unit and then print the document Is the print density uneven Contact customer support The problem is solved Horizontal dark lines Notes Before solving the problem print the Print Qualit...

Page 255: ...Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do horizontal dark lines appear on prints Go to step 4 The problem is solved Step 4 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended expo...

Page 256: ...ear on prints Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do vertical dark lines appear on prints Go to step 3 The problem is solved Step 3 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to dire...

Page 257: ...Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Configuration Paper Size Type b Print the document Do horizontal white lines appear on prints Go...

Page 258: ...cument Do horizontal white lines appear on prints Contact customer support The problem is solved Vertical white lines Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make ...

Page 259: ...t may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Do vertical white lines still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then print the document Do vertical white lines still appear on prints Contact customer ...

Page 260: ...olved Step 2 a Using the Maintenance Defect Ruler page measure the distance between the repeating defects on the affected color page b Replace the supply item that matches the measurement on the affected color page Transfer roller 78 50 mm 3 09 in Transfer module 47 10 mm 1 86 in 90 mm 3 54 in Fuser 96 60 mm 3 80 in 127 60 mm 5 02 in c Print the quality sample pages Do the defects appear Take note...

Page 261: ...ons for Web Offset Publishing SWOP color output Euro CMYK Applies color correction to approximate Euroscale color output Vivid CMYK Increases the color saturation of the US CMYK color correction setting Off FAQ about color printing What is RGB color RGB color is a method of describing colors by indicating the amount of red green or blue used to produce a certain color Red green and blue light can ...

Page 262: ...e available These sets are also available from the Color Samples page of the Embedded Web Server Selecting any sample set generates multiple page prints consisting of hundreds of colored boxes Each box contains a CMYK or RGB combination depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color con...

Page 263: ...D appear The problem is solved Cannot send or receive faxes Action Yes No Step 1 Resolve any error messages that appear on the display Can you send or receive a fax The problem is solved Go to step 2 Step 2 Make sure that the cable connections for the following equipment are secure Telephone Handset Answering machine Can you send or receive a fax The problem is solved Go to step 3 Step 3 Check for...

Page 264: ...connect to a DSL filter or router that supports analog use For more information contact your DSL provider If you are using a private branch exchange PBX telephone service then make sure that you are connecting to an analog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6...

Page 265: ...The problem is solved Contact customer support Can send but not receive faxes Action Yes No Step 1 Make sure that the paper source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the control panel touch Settings Fax Fax Setup Fax Receive Settings Rings to Answer Can you receive faxes The problem is solved Go to step 3 Step 3 If ...

Page 266: ...tings Admin Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Scanning problems Cannot scan from a computer Action Yes No Step 1 a Turn off the printer wait for about 10 seconds and then turn it back on b Resend the scan job Can you send the scan job The problem is solved Go to step 2 Step 2 a Mak...

Page 267: ...uality Action Yes No Step 1 a Clean the scanner glass and the ADF glass with a damp soft lint free cloth If your printer has a second ADF glass inside the ADF then also clean that glass For more information see Cleaning the scanner on page 157 b Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass c Copy the document or photo Is the copy quality sat...

Page 268: ... job successful The problem is solved Go to step 3 Step 3 a Make sure that the Append time stamp or the Overwrite existing file check box is selected in the destination configuration settings b Resend the scan job Is the scan job successful The problem is solved Contact customer support Scanner does not close Action Yes No Remove obstructions that keep the scanner cover open Did the scanner cover cl...

Page 269: ... the document Is the scanner responding The problem is solved Contact customer support Adjusting scanner registration 1 From the home screen touch Settings Device Maintenance Configuration Menu Scanner Configuration Scanner Manual Registration 2 In the Print Quick Test menu touch Start 3 Place the Print Quick Test page on the scanner glass and then touch Flatbed Registration 4 In the Copy Quick Test...

Page 270: ...ocument then adjust Horizontal Adjust and Top Margin 7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document Contacting customer support Before contacting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive e mail or chat support...

Page 271: ...ry devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a flat head screwdriver remove the contr...

Page 272: ...of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and ...

Page 273: ...3 Unpack the internal solutions port ISP kit 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary remove the printer hard disk Upgrading and migrating 273 ...

Page 274: ...5 Insert the bracket into the board until it clicks into place 6 Attach the ISP to the bracket Upgrading and migrating 274 ...

Page 275: ...cessary attach the hard disk to the ISP a Remove the hard disk bracket b Connect the hard disk to the ISP Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 275 ...

Page 276: ... the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a flat head screwdriver remove the controller board access cover Warning Pot...

Page 277: ...unded electrical outlet that is near the product and easily accessible Installing a printer hard disk CAUTION SHOCK HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have ...

Page 278: ...tatic electricity Touch a metal surface on the printer before touching any controller board components or connectors 3 Unpack the hard disk 4 Attach the hard disk to the controller board Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 278 ...

Page 279: ...If an internal solutions port ISP is installed then do the following a Remove the hard disk bracket b Attach the hard disk to the ISP Upgrading and migrating 279 ...

Page 280: ...ical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported configurations see www lexmark com...

Page 281: ...To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 7 Turn on the printer If necessary manually add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 293 When installing more tha...

Page 282: ... Printer Staple finisher Installing the keyboard tray 1 Turn off the printer 2 Open door A 3 Remove the keyboard attach cover 4 Unpack the keyboard tray Upgrading and migrating 282 ...

Page 283: ...5 Attach the keyboard to the base 6 Insert the keyboard tray 7 Close door A 8 Turn on the printer Upgrading and migrating 283 ...

Page 284: ...Installing the staple finisher 1 Turn off the printer 2 Open door C 3 Remove the paper bail Upgrading and migrating 284 ...

Page 285: ...4 Remove the paper transport and staple finisher connector covers 5 Unpack the staple finisher 6 Insert the staple finisher until it clicks into place Upgrading and migrating 285 ...

Page 286: ...r printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported configurations see www lexmark com multifunctionprinters 1 From the control panel press and hold the power button for 5 seconds to turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Lock the caster bas...

Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...

Page 288: ...6 Remove the paper bail 7 Remove the covers 8 Unpack the paper transport and then remove the pieces of tape Upgrading and migrating 288 ...

Page 289: ...port to the printer 10 Firmly push the paper transport until it clicks into place 11 Close door C CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area when closing door C Upgrading and migrating 289 ...

Page 290: ...sition staple hole punch finisher and then remove the pieces of tape 13 On a flat sturdy and stable surface align the finisher to the printer Note Avoid installing the finisher on a carpeted surface Upgrading and migrating 290 ...

Page 291: ...he finisher until it clicks into place Check if the finisher and printer are properly locked by pulling hard the finisher away from the printer If the finisher detaches from the printer then repeat step 13 through step 14 until they are properly locked Upgrading and migrating 291 ...

Page 292: ... the following a Open the bottom front door of the finisher b Turn the levers of the finisher counterclockwise until the levers are loose c Close the door 16 Check the gap between the printer and the finisher Upgrading and migrating 292 ...

Page 293: ...e print driver to make it available for print jobs CAUTION PINCH HAZARD To avoid the risk of a pinch injury keep hands clear of the labeled area during print jobs that use the stapler in the multiposition staple hole punch finisher Software Installing the printer software Notes The print driver is included in the software installer package For Macintosh computers with macOS version 10 7 or later yo...

Page 294: ...it to load the web page correctly 2 From the Embedded Web Server click Export Configuration or Import Configuration 3 Follow the instructions on the screen 4 If the printer supports applications then do the following a Click Apps select the application Configure b Click Export or Import Updating firmware Some applications require a minimum device firmware level to operate correctly For more information...

Page 295: ...y that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of ope...

Page 296: ...ewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems In...

Page 297: ...ntrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to r...

Page 298: ... to 32 2 C 50 to 90 F and 15 to 80 RH 15 3 to 32 2 C 60 to 90 F and 8 to 15 RH Maximum wet bulb temperature 22 8 C 73 F Printer cartridge imaging unit long term storage1 Printer cartridge imaging unit short term shipping 40 to 43 3 C 40 to 110 F 1 Supplies shelf life is approximately 2 years This is based on storage in a standard office environment at 22 C 72 F and 45 humidity 2 Wet bulb temperatu...

Page 299: ...dy The product is waiting for a print job Higher power usage 125 Lower power usage 85 CX825 XC8155 81 CX860 XC8160 XC8163 Sleep Mode The product is in a high level energy saving mode 1 43 CX825 XC8155 1 46 CX860 XC8160 XC8163 Hibernate The product is in a low level energy saving mode 0 3 Off The product is plugged into an electrical outlet but the power switch is turned off 0 2 The power consumpti...

Page 300: ...sconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to estimate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy us...

Page 301: ... disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information ...

Page 302: ...ld not be used under any circumstances that may constitute a nuisance to other Telecom customers This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances The decadic or pulse dialing on this device is unsuitable for use on the Telecom network ...

Page 303: ...zerischer Billing Tone Filter zur Zählzeichenübertragung Lexmark Teilenummer 80D1877 für jede Leitung installiert werden über die in der Schweiz Zeitsteuertakte übertragen werden Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera Regulatory notices for wireless products ...

Page 304: ...al Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www lexmark com en_us about regulatory compliance european union declaration of conformity html Compliance is indicated by the CE marking Restrictions This radi...

Page 305: ...sed by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel...

Page 306: ...xmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www lexmark com en_us about regulato...

Page 307: ...of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed F...

Page 308: ...ng or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DI...

Page 309: ...s are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to...

Page 310: ...ng up 20 card stock loading 30 changing resolution fax 62 changing the printer port settings after installing ISP 156 checking the printer connectivity 229 checking the status of parts and supplies 161 cleaning exterior of the printer 157 interior of the printer 157 cleaning the printer 157 Cleaning the Scanner 148 cleaning the scanner 157 Cloud Connector profile creating 22 printing from 44 scanni...

Page 311: ...opies 47 envelopes loading 30 environmental settings 201 erasing printer memory 150 erasing hard disk memory 150 erasing printer memory 151 Ethernet port 14 exporting a configuration file using the Embedded Web Server 294 EXT port 14 e mail alerts setting up 153 e mail server setting up 49 e mail shortcut creating 50 e mailing using a shortcut number 50 using the address book 50 using the automatic ...

Page 312: ...he print driver 293 installing the printer software 293 installing the staple finisher 284 internal option is not detected 230 internal options 271 installing 276 memory card 271 internal options adding print driver 293 internal solutions port installing 272 troubleshooting 231 J jam locations identifying 205 jam clearing automatic document feeder 209 door J 221 door K 220 door L 224 door N 223 dup...

Page 313: ...creen using gestures 27 network folder creating a shortcut 63 noise emission levels 296 nonvolatile memory erasing 150 Non Lexmark supply 233 non volatile memory 151 Not enough free space in flash memory for resources 232 notices 296 297 299 300 303 304 306 O optional card installing 276 optional trays installing 280 options firmware cards 271 memory card 271 wireless 271 ordering developer unit 163...

Page 314: ...2 minimum clearances 11 moving 11 selecting a location 11 shipping 201 printer configurations 12 printer display adjusting the brightness 202 printer hard disk encrypting 151 printer hard disk memory 151 printer information finding 10 printer is not responding 242 printer memory erasing 150 printer menus 67 printer messages Defective flash detected 232 Non Lexmark supply 233 Not enough free space in ...

Page 315: ...artial copies of documents or photos 267 poor copy quality 267 scan job was not successful 268 scanner does not respond 269 scanning freezes the computer 268 scanning takes too long 268 scanner cleaning 157 scanner does not close 268 scanner glass using 46 49 60 63 Scanner maintenance required use ADF Kit 233 scanning to a Cloud Connector profile 65 to an FTP server 63 using the automatic document ...

Page 316: ...s are not reprinted 237 job prints from the wrong tray 241 job prints on the wrong paper 241 paper frequently jams 236 print jobs do not print 240 slow printing 239 tray linking does not work 236 troubleshooting print quality blank or white pages 243 crooked print 251 dark print 244 ghost images appear on prints 245 gray or colored background 246 horizontal dark lines 254 horizontal white lines 25...

Page 317: ...ice Guidance speech rate adjusting 26 voice mail setting up 52 volatile memory 151 erasing 150 W waste toner bottle ordering 164 replacing 181 wireless network Wi Fi Protected Setup 154 wireless option 271 Wi Fi Direct 155 printing from a mobile device 41 Wi Fi network deactivating 156 Wi Fi Protected Setup wireless network 154 Index 317 ...

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