Lexmark 12N0003 - C 910 Color Laser Printer User Reference Manual Download Page 137 | Manualshive

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Calling for service

When you call for printer service, describe the problem you are experiencing, the message on the
display, and the troubleshooting steps you have already taken to find a solution.

You need your printer model type and serial number. Refer to the label on the inside of the front cover
for this information.

Note: The serial number is also listed on the menu settings page you can print from the

Utilities Menu. See

Printing the menu settings page

for more information.

For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries, refer to
the numbers listed on the drivers CD.

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Summary of Contents for 12N0003 - C 910 Color Laser Printer

Page 1: ...www lexmark com User s Reference October 2001 Lexmark C910 ...

Page 2: ......

Page 3: ...rencies 11 Chapter 3 Canceling a print job 12 Chapter 4 Controlling printed output 13 Image Smoothing 13 Color correction 13 Print mode 13 Toner darkness 14 Printing text 14 Halftone screens 14 Chapter 5 Using the operator panel 16 Understanding the operator panel 16 Using the operator panel buttons 17 Changing printer settings 17 Printing the menu settings page 18 ...

Page 4: ...orrection 25 Auto 25 Display 25 CMYK 25 Off 26 Vivid 26 Manual 26 Chapter 9 Managing color 27 Device profile 27 Color calibration 27 Translation between color models 27 Popular color management systems 28 Chapter 10 Understanding color 29 Types of color 29 How we see color 29 Primary colors 30 Color difference 31 Chapter 11 Choosing media 33 Paper characteristics 33 Recommended paper 34 Unsatisfac...

Page 5: ...er 50 Chapter 15 Output bins 52 Chapter 16 Loading a paper tray 53 Loading paper card stock or labels 53 Loading letterhead 57 Loading transparencies 57 Chapter 17 Using the heavy media tray 58 Set the paper size 58 Set the paper type 58 Chapter 18 Media guidelines 62 Paper 63 Transparencies 64 Envelopes 64 Labels 65 Card stock 66 Chapter 19 Tray linking 67 Chapter 20 Tips for successful printing ...

Page 6: ...ng the top cover 110 Chapter 32 Storing supplies 112 Chapter 33 Resetting the maintenance counter 113 Chapter 34 Removing memory and network options 115 Removing the system board access cover 115 Locating memory and network options 116 Removing a memory card 117 Removing an option card 118 Removing a firmware card 119 Removing a hard disk 120 Installing the system board access cover 122 Chapter 35...

Page 7: ...er 45 Solving printing problems 140 Chapter 46 Solving print quality problems 143 Chapter 47 Clearing paper jams 146 200 Paper Jam x Pages Jammed Check Areas A F T1 5 MPF 147 240 Paper Jam Check MP Feeder 163 24 x Paper Jam Check Tray x 164 Chapter 48 Resolving other problems and questions 168 Chapter 49 Configuring printer alerts 170 Chapter 50 Disabling operator panel menus 171 Chapter 51 Unders...

Page 8: ...lt settings 184 Chapter 55 Printing sample fonts 185 Chapter 56 Understanding printer messages 186 Chapter 57 Using printer menus 235 Chapter 58 Color Menu 239 Chapter 59 Finishing Menu 242 Chapter 60 Infrared Menu 248 Chapter 61 Job Menu 253 Chapter 62 LocalTalk Menu 255 Chapter 63 Network Menu 259 Chapter 64 Paper Menu 263 Chapter 65 Parallel Menu 269 Chapter 66 PCL Emul Menu 274 Chapter 67 Post...

Page 9: ...295 Chapter 71 USB Menu 299 Chapter 72 Utilities Menu 302 Notices 307 Edition notice 307 Trademarks 308 Licensing notice 309 Safety information 310 Cautions and warnings 310 Electronic emission notices 311 Noise emission levels 312 Energy Star 312 Index 313 ...

Page 10: ...viii ...

Page 11: ...flexible design allows it to support a variety of printing needs For example if you print a mixture of color and mono black only jobs you can choose to maximize print speed or maximize supplies yield If you need the printer to match the color process used in a particular application you can select RGB or CMYK color corrections You can also adjust the printed colors to more closely represent the co...

Page 12: ...ages and graphics and so on Printing a mix of color and mono jobs may also slow printing depending on the printer settings you have chosen Memory Your printer ships with 64MB of memory for fast efficient processing of color jobs Some models may ship with more memory You can install an optional hard disk for storing downloaded resources and job statistics and for spooling or collating print jobs Re...

Page 13: ...he type of jobs you print and the media you use some parts or supplies may wear or become expended faster than anticipated See Maintenance for more information about supplies and when to replace them Transparencies To ensure high quality output on transparencies we recommend using the following Lexmark transparencies They have been designed specifically for your printer P N 12A5940 letter size P N...

Page 14: ...ob Menu appears on the first line of the display and Cancel Job appears on the second line 2 Press Select Canceling Job briefly appears on the display The printer finishes printing any page already being printed and then stops The printer returns to the Ready state ...

Page 15: ...m the graphics tab of your printer driver or from the operator panel This increases the contrast and sharpness of bitmapped images and smooths color transitions This setting is useful for images downloaded from the World Wide Web at 72 dpi The setting has no effect on images downloaded at 300 dpi resolution or higher Color correction Color Correction lets you modify the color settings used to prin...

Page 16: ...picture under a magnifying glass you see that it is actually composed of a large number of small dots These dots also known as pels may be of varying sizes or varying tones Without halftoning it would not be possible to produce quality photographic images on a page printer This process of representing an image as a series of halftones is known as halftone screening Attributes Halftone screens have...

Page 17: ... frequency setting for high quality business graphics Screen angle The default angle of the halftone screen and cells place the dots so they are the least noticeable to the eye It also ensures the alignment of color through all four color planes By avoiding the placement of halftone cells at an angle of 90 degrees the viewer s eyes are focused on the image and not on the dots Spot function The spo...

Page 18: ... cannot change a setting from your application use the operator panel or the remote operator panel available from MarkVision Changing a printer setting from the operator panel or from MarkVision makes that setting the user default Refer to the drivers CD for information about MarkVision Understanding the operator panel The printer operator panel has a 2 line by 16 character liquid crystal display ...

Page 19: ...erator panel menus press Go before sending a job to print The printer must display Ready for jobs to print Menu Each end of the button has a function Press Menu When Ready is displayed to take the printer offline out of the Ready state and scroll through the menus When Busy is displayed to take the printer to the Job Menu When the printer is offline press Menu to scroll through the menus Press Men...

Page 20: ... the value to indicate that it is now the user default setting The new setting appears for one second clears displays the word Saved and then displays the previous list of menu items 6 Press Return to go back to previous menus Make additional menu selections to set new default settings Press Go if this is the last setting to change User default settings remain in effect until you save new settings...

Page 21: ...e Restoring factory default settings for more information When you select a new setting from the operator panel the asterisk moves next to the selected setting to identify it as the current user default User defaults are the settings you select for different printer functions and store in printer memory Once stored these settings remain active until new ones are stored or the factory defaults are ...

Page 22: ...ne or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job See Confidential jobs for more information From either the Confidential Job or the Held Jobs menu items you have five choic...

Page 23: ...int or delete that job If you are prompted to enter the number of copies you want to print use Menu to increase or decrease the number on the operator panel and press Select 6 Press Go to print or delete specific jobs you have marked The printer briefly displays messages indicating what print and hold functions it is performing and then returns to the Ready state Recognizing when format errors occ...

Page 24: ...ry so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs See Printing and deleting held jobs for information Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested from the driver in print...

Page 25: ...d with your confidential job The numbers next to the button names identify which button to press for each digit 1 6 As you enter the PIN asterisks are displayed on the operator panel to ensure confidentiality If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid PIN you have access to a...

Page 26: ...t printer is selected in the dialog box 4 Adjust the printer settings according to your need The printer settings available are determined by the application that opens your file Note Click Properties or Setup to adjust printer settings not available from the first screen and then click OK 5 Click OK or Print to send the job to the selected printer ...

Page 27: ...page This setting provides high quality output for text graphics images line art and charts This setting is most useful for documents that contain a variety of objects Display You can use this setting to print color that approximates the colors on your computer screen This setting uses common color tables to translate the color settings displayed on your monitor into the color values used by the p...

Page 28: ...on your printed output may have unexpected results Vivid This setting can help you print brighter colors The Vivid setting adjusts the CMYK components resulting in more saturated colors You may want to use this setting when creating overhead transparencies to enhance or sharpen your colors if they seem faded This setting is especially useful if you like saturated colors and color matching is not a...

Page 29: ...es from one device to another Color calibration Even the best equipment ages over time For example a monitor capable of displaying very accurate colors when purchased eventually dims as it ages Calibration ensures consistency by returning colors to their original specifications You should calibrate your equipment at the interval your CMS specifies Without calibration your output may be different t...

Page 30: ...indows 2000 and Windows NT support Image Color Management ICM ICM is an operating system level CMS based on the CIE independent color model It helps to translate color values between RGB and CMYK ColorSync 3 ColorSync 3 is an operating system level CMS developed by Apple It also uses the CIE independent model to translate between RGB and CMYK values Agfa FotoTune Agfa FotoTune also uses the CIE in...

Page 31: ...wn as RGB color All printed output such as newspapers magazines brochures and of course your documents use the colors cyan magenta yellow and black known as CMYK color Because the colors are presented to the eye differently what you see on your monitor may look different than what you have printed By understanding how we see color on the screen and how we see color in printed documents we can bett...

Page 32: ...d material and into your eyes The color you see is subtractive color Subtractive color begins with white light Portions of the white light wavelength are then subtracted based on the colors present on the printed page What this means is the light reaching your document is partially absorbed by the toner placed on the page For example when white light encounters cyan it absorbs the red wavelength i...

Page 33: ...duplicate on your monitor and there are colors your monitor can display that cannot be duplicated on any printer There are many ways you can ensure the color on the screen and the color you print are the same or at least a very close match When you create a swatch like the one below you can choose and compare your printed and screen colors The easiest way for you to get consistent color from your ...

Page 34: ... Changing the toner cartridges photodeveloper cartridge and paper in your printer also has a major impact on the color in your printed document Always print a new swatch of the colors you plan on using before you invest a lot of time creating your screen designs ...

Page 35: ...weights from 60 to 163 g m2 16 to 43 lb bond grain long Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing paper jams For best performance use 90 g m2 24 lb Hammermill Laser Print paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in we recommend the weight be greater than or equal to 90 g m2 24 lb bond Curl Curl is the tendency of paper to curve at its edges...

Page 36: ...degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling Recommended paper To ensure the best print quality and feed reliability use 90 g m2 24 lb Hammermill Laser Print paper Business papers designed for general business use may also provide acceptable print qual...

Page 37: ...s Thermal papers Less than 60 g m2 16 lb recycled paper Recycled papers containing more than 25 post consumer waste that do not meet DIN 19 309 Choosing preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Choose papers that absorb ink but do ...

Page 38: ...aighten the edges on a level surface Choosing envelopes When printing on envelopes To achieve the best possible print quality use only high quality envelopes that are designed for use in laser printers Use only new undamaged envelopes Load only one size of envelope at a time in the multipurpose feeder Make sure the glue is not exposed Do not use envelopes that contain moisture or high humidity Moi...

Page 39: ...ls in the Paper Type menu item in the Paper Menu See Paper Type for detailed information about these settings Do not load labels together with paper or transparencies in the same paper tray mixing print media can cause feeding problems Do not load partial sheets with areas exposed by missing labels this can cause labels to peel off during printing jam and contaminate your printer and your toner ca...

Page 40: ...quality output on transparencies we recommend using the following Lexmark transparencies They have been designed specifically for your printer P N 12A5940 letter size P N 12A5941 A4 size The Paper Type setting should be set to Transparency to help prevent jams See Paper Type for detailed information about this setting Check with the manufacturer or vendor to determine whether your transparencies a...

Page 41: ...d ensure trouble free printing Before loading paper find the recommended print side of the paper you re using This information is usually indicated on the paper package Click below for information on Loading envelopes Loading the high capacity feeder Loading letterhead Loading the multipurpose feeder Loading a paper tray Loading transparencies ...

Page 42: ... in the wrong position you may experience paper feeding problems To load the high capacity feeder 1 Open the top cover as shown The paper guides are set at the factory and may already be configured for your size paper 2 Inspect the position of the paper guides If the paper guides are correctly set for the size paper you are loading go to step 6 if not continue with step 3 Note The high capacity fe...

Page 43: ...Loosen the left and right paper guide thumbscrews 4 Slide the guides left or right to the correct position for the size paper you are loading A4 or Letter 5 Tighten the left and right paper guide thumbscrews ...

Page 44: ...m and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface Note Do not exceed the maximum stack height Overfilling the tray may cause jams 7 Place the paper against the paper guides with the print side up ...

Page 45: ... the tray the paper low sensor will not allow the tray to go down Add more paper to lower the tray 9 Place the paper against the paper guides with the print side up 10 Repeat step 8 and step 9 until you have filled the tray or loaded the desired quantity 11 Close the top cover Make sure the high capacity feeder is pushed completely against the printer ...

Page 46: ... feeder Send a print job to the feeder while specifying the type and size of media from your computer The printer then prompts you to load the appropriate print media before it prints Keep in mind the following capacities paper dimensions and operating tips when loading the multipurpose feeder Capacity The maximum stack height is 10 mm 0 4 in The multipurpose feeder can hold approximately 100 shee...

Page 47: ...s of print media too Never add print media to the multipurpose feeder while the printer is printing from the multipurpose feeder Doing so may cause a jam Load media with the recommended print side up Do not place objects on the multipurpose feeder Also avoid pressing down or applying excessive force on it Do not remove any paper tray while a job is printing from the multipurpose feeder or Busy is ...

Page 48: ...46 2 Slide the paper width guides to the correct position for the size paper you are loading 3 Push down the bottom plate until it locks into place ...

Page 49: ...transparencies by the edges and avoid touching the print side Fan the stack of transparencies to prevent jams Be careful not to scratch or leave fingerprints on the transparencies 5 Load one type of print media in the multipurpose feeder Do not mix types Click a topic for loading instructions Loading paper and transparencies Loading envelopes Loading letterhead ...

Page 50: ...e down with the stamp area on the right The end of the envelope with the return address area enters the multipurpose feeder last WARNING Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Note If envelopes jam while printing try reducing the number of envelopes in the multipurpose feeder b Continue with step 6...

Page 51: ...ce up b Continue with step 6 6 Gently slide the print media into the multipurpose feeder Note Forcing the print media may cause it to buckle 7 Slide the width guides until they lightly rest against the edges of the print media Do not bend the print media 8 Push the SET button to the left to unlock the bottom plate ...

Page 52: ...ect value for the print media you are loading See Paper Size and Paper Type for detailed information about these settings b Press Go to return to Ready Note Software settings may override operator panel settings Closing the multipurpose feeder 1 Remove print media from the multipurpose feeder 2 If necessary push the extended tray in to collapse the multipurpose feeder to its short length position ...

Page 53: ...51 4 Close the multipurpose feeder door ...

Page 54: ...he standard output bin Transparencies are automatically directed to the exit tray bin 1 to reduce curling Note Make sure the exit tray is down when printing transparencies or envelopes If other print media curls you can divert it from the standard bin to the exit tray bin 1 through your printer driver operator panel or the MarkVision remote operator panel Standard output bin Exit tray bin 1 ...

Page 55: ... position of the left paper guide informs the printer of the size paper loaded in the tray Feeding paper when the left or front paper guides are not in the correct position may result in misfeeds or paper jams If you load a different type of media change the Paper Type setting in the Paper Menu Loading paper card stock or labels Loading letterhead Loading transparencies Loading paper card stock or...

Page 56: ... the position for the size paper you are loading 4 Release the paper guide Note The position of the left paper guide tells the printer the size of the paper in the tray If the left paper guide is in the wrong position you may experience paper feeding problems or incorrect page formatting ...

Page 57: ...loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 6 Place the paper in the tray print side down Note Do not exceed the maximum stack height Overfilling the tray may cause jams ...

Page 58: ...nd slide the guide until it lightly touches the stack of paper 8 Rotate the paper size dial until the size of the paper in the tray is indicated Note This setting serves as a visual reminder only it has no effect on the operation of the printer ...

Page 59: ... instructions on loading letterhead in the multipurpose feeder Follow the steps in Loading paper card stock or labels to load transparencies in the tray Loading transparencies See Loading the multipurpose feeder for instructions on loading transparencies in the multipurpose feeder ...

Page 60: ...y For more information about using the operator panel and changing menu settings see Using the operator panel 2 Press Menu until you see Paper Menu and then press Select 3 Press Menu until you see Paper Size and then press Select 4 Press Menu until you see Tray 1 Size and then press Select 5 Press Menu until the size of paper you placed into the tray appears and then press Select Set the paper typ...

Page 61: ...aded in the heavy media tray and then press Select 9 Press Go The printer returns to the Ready state Exchanging tray 1 1 Pull tray 1 out until it stops 2 Lift the front of tray 1 and pull the tray forward Note You only need to lift the tray high enough for the tray stop to move over the slide stop Tray stop Slide stop ...

Page 62: ...on the left and right drawer slides 5 Place the drawer rollers into the drawer slides and slide the drawer in until it stops Note If the slides move when you are installing the tray you can hold one slide while you insert the drawer and then pull the other slide out and over the drawer roller until it stops 6 Lift the front of the tray ...

Page 63: ...are installing the tray you can hold one slide while you insert the drawer and then hold the other slide 8 Lower the front of the tray and slide it in 9 Move the tray in and out to make sure it functions properly Note If the tray does not function properly remove the tray and repeat steps 4 through 8 For instructions on loading the paper tray See Loading a paper tray Tray stop Slide stop ...

Page 64: ...ported Paper types supported Capacity Tray 1 Letter A4 Legal Tabloid1 A3 B4 Paper transparencies glossy paper 550 sheets of 20 lb paper 130 sheets of glossy paper Trays 2 4 Letter A4 Legal Tabloid 1 A3 B4 Universal2 Paper 550 sheets of 20 lb paper Heavy media tray Letter A4 Legal Tabloid1 A3 Universal2 Paper glossy paper transparencies labels 150 transparencies 250 sheets of labels 330 sheets of g...

Page 65: ...ed on the paper package Load paper with the recommended print side face down in the paper trays For paper loading instructions see Loading media Stack height letter Recommended media A Lexmark Glossy Paper Letter P N 12A5950 A4 P N 12A5951 B 11x17 Legal B4 A3 90 105 g m2 24 28 lb bond C Letter A4 60 105 g m2 16 28 lb bond 11x17 Legal B4 A3 60 90 g m2 16 24 lb bond D Lexmark Transparency Letter P N...

Page 66: ...ncies are designed to provide optimal print quality Using other transparencies designed for laser printers may yield unpredictable results and possibly cause damage to your printer Transparencies must be able to withstand temperatures of 175 C 347 F without melting discoloring offsetting or releasing hazardous emissions To order transparencies in the U S call 1 800 438 2468 In other countries visi...

Page 67: ...e only label sheets that have no gaps between the labels as shown Try a sample of any labels before purchasing a large quantity Labels must be able to withstand temperatures of 175 C 347 F without melting discoloring offsetting or releasing hazardous emissions For detailed information on label printing characteristics and design refer to the Card Stock Label Guide on the drivers CD Feed labels onl...

Page 68: ...fibers moisture content thickness and texture can affect the print quality For optimum results we recommend using Springhill Index Plus 90 lb card stock Card stock must be able to withstand temperatures up to 175 C 347 F without melting or releasing hazardous emissions For more information on card stock your printer supports refer to the Card Stock Label Guide on the drivers CD Always set the Pape...

Page 69: ...ifferent print media must have the Paper Type set to a unique value to disable the automatic linking feature If all the trays do not have the same paper type when they are linked you could mistakenly print a job on the wrong paper type To initiate tray linking 1 Load paper of the same size and type in all the trays you want to link 2 Make sure the paper guide is set to the proper position for the ...

Page 70: ... make sure you follow these tips to avoid jams See Loading media to load paper properly Make sure the adjustable guides are positioned correctly Do not overload the paper trays Make sure the paper is under the paper capacity mark on the inside of the tray Do not remove trays while print jobs are in process Flex fan and straighten the paper before loading it Fan stacks of labels or transparencies b...

Page 71: ...int depending on the number of menu settings you have Look for Supplies Menu on the page each item indicates the percentage of remaining life You can also check the status of printer supply items using the operator panel 1 Press Menu until you see Supplies Menu 2 Press Select 3 Press Menu until you see Supplies Life 4 Press Select 5 Press Menu to scroll through the printer supply items ...

Page 72: ...ver see Opening the top cover 1 Complete the steps to open the top cover 2 Remove all toner cartridges See Removing a toner cartridge for more information CAUTION The photodevelopers are hot Allow the photodevelopers to cool before touching WARNING Exposing the photodeveloper to light for prolonged periods of time can damage it Do not expose the photodeveloper to light for more than ten minutes Fi...

Page 73: ...water to remove toner that has soiled clothing 3 Wipe the glass lenses of all four LED heads with a clean dry cloth or tissue paper 4 Reinstall all toner cartridges See Installing a toner cartridge for more information CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 5 Close the top cover and the...

Page 74: ...re closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 1 Place both hands on the top cover as shown 2 Press down firmly until the top cover clicks into place ...

Page 75: ...he top cover locking lever to the right Note If you cannot rotate the locking lever the cover is not fully closed Open the top cover and press down firmly until the top cover clicks into place 4 Close the front door ...

Page 76: ...ltipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Multipage Print Duplex in the Finishing Menu Available when you attach an optional duplex unit Duplex Paper and specialty media Use your software application or printer driver to send a Verify Print...

Page 77: ...ond line of the display to remind you that supplies need attention You can open the Supplies Menu to see which photodeveloper is nearly exhausted The printer continues to display the Supplies message until you replace the photodeveloper or until it is exhausted To replace a photodeveloper use the following steps or the instruction sheet supplied with the photodeveloper Removing a photodeveloper No...

Page 78: ...eveloper 3 Use the tab to pull the photodeveloper approximately halfway out of the printer Some force is initially required to pull the photodeveloper past the locking spring 4 Grasp the photodeveloper handle and continue to pull the photodeveloper out ...

Page 79: ...odeveloper from the packing material Note The photodeveloper has a cover over the green developer film Do not remove the cover until you begin installing the photodeveloper 2 Remove the tape from the photodeveloper and photodeveloper cover Note The photodevelopers are color matched to a specific toner color and must be placed in a specific location inside the printer ...

Page 80: ...olor label 4 While holding the photodeveloper with the left hand and the photodeveloper cover with the right hand slide the photodeveloper into the slot until it is fully seated As the photodeveloper slides in slide off the photodeveloper cover Photodeveloper cover ...

Page 81: ...op cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 7 Close the top cover and the front door Note If you need instructions on how to close the top cover see Closing the top cover For instructions about replacing other supply items click one of the following headings Replacing a toner cartridge Replacing the fuser Replacing the...

Page 82: ...these parts ensures peak printer performance and prevents print quality and paper feed problems resulting from worn parts The printer counter keeps track of your toner cartridges photodevelopers fuser cleaner fuser and transfer belt It posts a Low Empty Life Warning or an Exhausted message on the display when one of these supplies nears or reaches an end of life condition If you do not have the ap...

Page 83: ...y the Supplies status message until you replace the required supply items After the Supplies status message appears the printer continues to monitor the required supply items until the supply is exhausted The printer displays Low Empty Life Warning or Exhausted To prevent damage to your printer or its components some supply items do not allow the printer to operate when the item is exhausted When ...

Page 84: ...e 1 Turn the printer on 2 Follow the instructions in the table for the message your printer is displaying The Preparing for Maintenance message appears while the printer moves parts into position After the parts are in position the message Printer Ready for Maintenance appears followed by Power Off to Replace Items 3 Turn the printer off Removing the fuser 1 Complete the steps in Preparing for mai...

Page 85: ... devices connected to the printer WARNING Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 4 Complete the steps to open the top cover Transfer belt ...

Page 86: ...ING Removing or replacing the fuser while the fuser pressure release lever is in the down position will damage the lever CAUTION The fuser may be hot Allow the fuser to cool before touching 6 Grasp the fuser handles and press both fuser release buttons ...

Page 87: ...ut Note Do not discard the old fuser at this time The oil coating roll will be installed in the new fuser Installing the fuser 1 Remove the replacement fuser from the packing material and remove any packing material from the fuser ...

Page 88: ...86 2 Align the new fuser with the opening in the printer 3 Lower the fuser until it snaps into place 4 Remove the oil coating roll from the old fuser ...

Page 89: ...l coating roll Hold the oil coating roll by the top as indicated by the dark areas in the illustration Note The underside of the oil coating roll may be covered with oil If you are not ready to slide the coating roll into the fuser immediately place the coating roll on a sheet of plastic or other protective material to prevent stains Locking tab Oil coating roll Hold here ...

Page 90: ...the fuser CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 6 Close the top cover and the front door 7 Reconnect any optional devices to the printer 8 Turn the optional devices on 9 Turn the printer on The message Did you replace Fuser appears ...

Page 91: ...sage or the 80 Belt Fuser Exhausted message see Replacing the transfer belt for instructions on replacing the transfer belt For instructions about replacing other supply items click one of the following headings Replacing a photodeveloper Replacing a toner cartridge Replacing the transfer belt Replacing the oil coating roll ...

Page 92: ...he printer displays 85 Coating Roll Life Warning Press Go to clear the message The printer continues to display the Supplies message until you replace the oil coating roll To replace the oil coating roll use the following steps or the instruction sheet supplied with the oil coating roll Removing the oil coating roll 1 Turn the printer off 2 Turn off or unplug any optional devices connected to the ...

Page 93: ...open the top cover CAUTION The oil coating roll may be hot Allow the oil coating roll to cool before touching 4 Pull up on the locking tab to unlock the oil coating roll Transfer belt Locking tab Oil coating roll Oil coating roll ...

Page 94: ...92 5 Slide the oil coating roll out of the fuser Hold the oil coating roll by the top as indicated by the dark areas in the illustration 6 Remove packing material from the new oil coating roll Hold here ...

Page 95: ...into place with no gap between it and the fuser CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 8 Close the top cover and the front door 9 Reconnect any optional devices to the printer 10 Turn the optional devices on ...

Page 96: ...urn the printer on For instructions about replacing other supply items click one of the following headings Replacing a toner cartridge Replacing the fuser Replacing the transfer belt Replacing a photodeveloper ...

Page 97: ... sheet supplied with the transfer belt Preparing for maintenance 1 Turn the printer on 2 Follow the instructions in the table for the message your printer is displaying The Preparing for Maintenance message appears while the printer moves parts into position After the parts are in position the message Printer Ready for Maintenance appears followed by Power Off to Replace Items 3 Turn the printer o...

Page 98: ... unplug any optional devices connected to the printer WARNING Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 4 Complete the steps to open the top cover CAUTION The inside of the printer may be hot Allow the printer to cool before touching Transfer belt ...

Page 99: ...97 5 Loosen the thumbscrews on each side of the transfer belt cover 6 Lift and remove the transfer belt cover ...

Page 100: ...98 7 Loosen the thumbscrews on each side of the transfer belt 8 Pull the transfer belt out ...

Page 101: ...99 Installing the transfer belt 1 Remove the replacement transfer belt from the packing material 2 Align the transfer belt with the opening in the printer ...

Page 102: ...100 3 Slide the transfer belt in until it is fully seated 4 Tighten the transfer belt thumbscrews ...

Page 103: ...he transfer belt cover as shown 6 Tighten the transfer belt cover thumbscrews WARNING Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage ...

Page 104: ...close the top cover CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items 8 Close the top cover and the front door 9 Reconnect any optional devices to the printer 10 Turn the optional devices on 11 Turn the printer on The message Did you replace Belt appears Transfer belt ...

Page 105: ...o the next value After you have entered values for each alignment setting the transfer belt should be aligned and the printer ready to print Note If you replaced the transfer belt after receiving the 80 Belt Fuser Life Warning message or the 80 Belt Fuser Exhausted message see Replacing the fuser for instructions on replacing the fuser For instructions about replacing other supply items click one ...

Page 106: ...pears on the second line of the display to remind you there are supplies that need attention You can open the Supplies Menu to see which toner cartridge is low The printer continues to display the Supplies message until you replace the toner cartridge or until it is empty When the life of the toner cartridge has expired the printer displays 88 color Toner Empty You must replace the toner cartridge...

Page 107: ...sfer belt Touching the surface of the transfer belt or placing items on it may cause damage 1 Complete the steps to open the top cover Note The toner can soil clothing Do not clean clothing soiled with toner in hot water this permanently adheres the toner to the clothing Use cold water to remove toner 2 Pull the waste toner arm away from the photodeveloper Transfer belt ...

Page 108: ... of the printer 4 Grasp the toner cartridge handle and continue to pull the toner cartridge out Installing a toner cartridge 1 Remove the replacement toner cartridge from the packing material 2 Gently shake the toner cartridge to distribute the toner evenly ...

Page 109: ...emove the shipping tape and any additional packing material 4 Align the toner cartridge with its slot in the printer The toner cartridge is placed to the right of the corresponding colored label Colored label ...

Page 110: ... into place over the photodeveloper 7 Repeat Removing a toner cartridge step 2 through Installing a toner cartridge step 6 to install additional toner cartridges CAUTION Before closing the top cover make sure everyone is away from the printer and the area under the cover is free of hands clothing and other items ...

Page 111: ... instructions on how to close the top cover see Closing the top cover For instructions about replacing other supply items click one of the following headings Replacing a photodeveloper Replacing the fuser Replacing the transfer belt Replacing the oil coating roll ...

Page 112: ...110 31 Opening the top cover To access the printer supplies and some of the paper jam areas open the top cover 1 Open the front door 2 Rotate the top cover locking lever to the left ...

Page 113: ...t the points shown below 4 Lift the top cover until it stops For information about replacing an individual supply item or paper jams click one of the following headings Replacing a toner cartridge Replacing a photodeveloper Replacing the fuser Clearing paper jams ...

Page 114: ...ady to install them Do not store supplies in Temperatures greater than 43 C 110 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 115: ...nsfer belt counter Note Although the fuser is shown the same procedure is used to clear the transfer belt 1 Press Menu until Supplies Menu appears on the second line of the display 2 Press Select to open the Supplies Menu 3 Press Menu until Replace Supplies appears on the second line of the display 4 Press Select to open Replace Supplies 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 SUPPLIES MENU 1 Menu ...

Page 116: ...Select to open the Fuser menu item 7 Press Menu until Replaced appears on the second line of the display 8 Press Select to reset the fuser counter to zero 9 Press Go 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 REPLACE SUPPLIES Fuser 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 Fuser Replaced ...

Page 117: ...tem board access cover You must remove the system board access cover to install memory cards a firmware card a hard disk or an option card CAUTION This printer weighs 69 9 kg 154 Ib and requires four people to lift Anytime you move or lift the printer make sure you have enough people to help Use the handholds located on the sides to lift the printer 1 Move the printer or place it in an area that w...

Page 118: ...ting the printer Locating memory and network options Use the following illustration to locate the connector for the card you want to remove Screws Screws Memory and flash memory card connectors Option card connector Parallel connector USB connector Ethernet connector Optional hard disk Optional ImageQuick firmware card ...

Page 119: ...RNING Memory cards are easily damaged by static electricity Touch something metal such as the printer frame before you touch a memory card 3 Push the latches at each end of the connector away from the card The memory card moves out of the connector as the latches open 4 Gently pull the card out 5 Place the card into the original packaging If you do not have the original packaging wrap the card in ...

Page 120: ...ed off and the power cord is unplugged 2 Complete the steps for Removing the system board access cover if it is still installed WARNING Option cards are easily damaged by static electricity Touch something metal such as the printer frame before you touch an option card 3 Remove the screws securing the option card to the cover ...

Page 121: ... airflow around the system board If you do not have a blank cover contact your service representative and request one Removing a firmware card 1 Make sure the printer is turned off and the power cord is unplugged 2 Complete the steps for Removing the system board access cover if it is still installed WARNING Firmware cards are easily damaged by static electricity Touch something metal such as the ...

Page 122: ...stall the option card Removing a hard disk 1 Make sure the printer is turned off and the power cord is unplugged 2 Complete the steps for Removing the system board access cover if it is still installed WARNING Hard disks are easily damaged by static electricity Touch something metal such as the printer frame before you touch a hard disk If an option card has been installed you need to remove the o...

Page 123: ...the ribbon cable connector from the connector on the system board 5 Remove the ribbon cable from the hard disk 6 Place the hard disk in the original packaging If you do not have the original packaging wrap the parts in paper and store them in a box ...

Page 124: ...u have removed the options complete the following steps to install the cover and system board You need a number 2 Phillips screwdriver to install the cover 1 Make sure the printer is off and unplugged 2 Align the holes on the access cover with the screws ...

Page 125: ...and slide it down 4 Tighten the eight screws 5 Connect the printer cables and power cord and turn the printer on Note To prevent an electrical overload plug your printer into a well grounded outlet on a non ground fault interrupter GFI circuit ...

Page 126: ...he printer If you have any other devices connected to the printer turn them off and unplug any cables going to the printer CAUTION This printer weighs 69 9 kg 154 Ib and requires four people to lift Anytime you move or lift the printer make sure you have enough people to help Use the handholds located on the sides to lift 4 Lift the printer and move it away from the optional drawer CAUTION An opti...

Page 127: ...125 5 Lift the optional drawer ...

Page 128: ...126 36 Removing the duplex unit 1 Turn the printer off 2 Open the duplex unit door ...

Page 129: ...127 3 Loosen the thumbscrews securing the duplex unit 4 Slide the duplex unit out ...

Page 130: ...128 5 Close the duplex unit door ...

Page 131: ...r off 2 Unplug the high capacity feeder power cord from the electrical outlet 3 Disconnect the interface cable from the side of the high capacity feeder 4 Roll the high capacity feeder away from the printer 5 Remove the high capacity feeder from the guide rail ...

Page 132: ...130 6 Raise the guide rail and pull it away from the docking frame 7 Remove the wrench from the holder in the high capacity feeder ...

Page 133: ...131 8 Remove the four screws securing the docking frame 9 Insert the two side covers into the screw holes on the optional drawer until they snap into place ...

Page 134: ...lso recycle some replacement hardware parts such as the transfer belt and the fuser If a prepaid shipping label is not available for your country contact the place where you bought your printer for additional recycling information WARNING Lexmark does not recommend refilling used toner cartridges or purchasing refilled cartridges from a third party Print quality and printer reliability cannot be g...

Page 135: ... 80 Fuser Life Warning message appears on the display you should order a new fuser Use P N 56P9900 to order a fuser for a 120 V printer Use P N 56P9901 to order a fuser for a 230 V printer See Replacing the fuser for more information Ordering an oil coating roll When the 85 Coating Roll Life Warning message appears on the display you should order a new oil coating roll Use P N 12N0774 to order an ...

Page 136: ...es until the print fades or no longer prints satisfactorily or until the 88 color Toner Empty message appears at which time you must replace the toner cartridge to continue printing Order the appropriate toner cartridge See Replacing a toner cartridge for more information Part number Toner cartridge 12N0771 Black toner cartridge 12N0770 Yellow toner cartridge 12N0768 Cyan toner cartridge 12N0769 M...

Page 137: ...ed your printer model type and serial number Refer to the label on the inside of the front cover for this information Note The serial number is also listed on the menu settings page you can print from the Utilities Menu See Printing the menu settings page for more information For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 For other countries refer to the numbers listed on the d...

Page 138: ...ort Center CSC by e mail When you contact the Lexmark CSC describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need your printer model type and serial number Refer to the label on the back of the printer near the power cord for this information Note The serial number is also listed on the menu settings page...

Page 139: ...e messages do not appear turn the printer off and call the Lexmark Customer Support Center Menu settings changed from the operator panel have no effect Settings in the software application the printer driver or the printer utilities are overriding the settings made from the operator panel Change the menu settings from the printer driver the printer utilities or the software application instead of ...

Page 140: ...nd the network cable is connected Note Refer to the drivers CD for more details For Novell users Make sure the netware drv file is dated October 24 1994 or later Make sure the NT no tabs flag is included in the capture statement For Macintosh users The printer may need an optional internal print server to allow Macintosh connection Verify that the printer is set up correctly in Chooser ...

Page 141: ...inter power switch is on The electrical outlet is not turned off by any switch or breaker The printer top cover is completely closed All printer options are properly installed Your printer driver settings are correct Once you ve checked each of these turn the printer off wait about 10 seconds and turn the printer back on This often fixes the problem Note If a message appears on the operator panel ...

Page 142: ...ct characters printed continued If you are using a print spooler verify the spooler is not stalled If you print across a network or on a Macintosh computer see Solving network printing problems Check the printer interface from the Setup Menu Determine which host interface you are using Print a menu settings page to verify the current interface settings are correct See Printing the menu settings pa...

Page 143: ...n the tray Print media misfeeds or multiple feeds occur Make sure the print media you are using meets the specifications for your printer Refer to the Card Stock Label Guide for more information Flex print media before loading it in any of the paper sources Make sure the print media is loaded correctly Make sure the paper width and length guides on the paper sources are adjusted correctly Do not o...

Page 144: ...er Type setting in the Paper Menu from the printer operator panel and in the printer driver Printer does not duplex pages Make sure Duplex is selected in either the Finishing Menu or the application you are printing from Make sure you have enough printer memory installed Problem Action ...

Page 145: ...todevelopers If only black print appears light you can replace just the black photodeveloper If one of the colors prints too light replace all three of the color photodevelopers See Replacing a photodeveloper Colored lines streaks or smudges appear on the printed page or print appears blurred or unclear Clean the LEDs See Cleaning the LEDs Remove the affected toner cartridge and gently shake it ba...

Page 146: ...in Replace the photodevelopers If the problem only occurs when printing black you can replace just the black photodeveloper If the problem occurs when printing one of the colors replace all three of the color photodevelopers See Replacing a photodeveloper Replace the toner cartridge that matches the color of the lines or streaks on the page See Replacing a toner cartridge The page is blank or one ...

Page 147: ... Make sure you re loading transparencies properly See Loading transparencies When printing transparencies always set the Paper Type to Transparency See Paper Type Set the Color Correction menu item to Vivid See Color Correction Avoid getting fingerprints on transparencies before printing Quality of printed images is inadequate Set Toner Darkness to 4 in the Color Menu A white gap is noticeable bet...

Page 148: ...ry is set to On or Auto however the Auto setting does not guarantee the page will print Identifying paper jam areas See the diagram on page 146 for the path the paper travels through the printer and options and areas where jams may occur The path varies depending on the paper source and output bin Click a message below for more information 200 Paper Jam Check Areas A B 241 Paper Jam 240 Paper Jam ...

Page 149: ... message you must clear all paper from the paper path Check Areas A B This message indicates a paper jam in the transfer belt fuser or output roller area To clear areas A B 1 Complete the steps to open the top cover Note If you need instructions on how to open the top cover see Opening the top cover WARNING Never touch the photodeveloper drum on the underside of the toner cartridge Note The paper ...

Page 150: ...ve the paper This could cause permanent damage to the transfer belt 3 Check the fuser area and top cover for additional jams If there is no jam in the fuser area or top cover close the top cover and front door and then press Go If a jam is present continue with step 4 Note If you need instructions on how to close the top cover see Closing the top cover 4 Lift the fuser pressure release lever Trans...

Page 151: ...r down Note The top cover will not close until the lever is in the down position 7 Check the top cover for additional jams If there is no jam in the top cover close the top cover and front door If a jam is present continue with step 8 Note If you need instructions on how to close the top cover see Closing the top cover ...

Page 152: ...p cover 9 Close the top cover and the front door Note If you need instructions on how to close the top cover see Closing the top cover 10 Open the jam access door on the left side of the printer 11 Remove any paper inside the printer ...

Page 153: ...Press Go Check Area C Jams that cause a Check Area C message require opening the duplex jam access door If you are printing on small paper the following steps may not clear the jam See Removing small size paper from the duplex unit 1 Open the duplex jam access door on the right side of the printer 2 Remove the jam ...

Page 154: ...ontinues check and clear all paper from the paper path Check Area D This message indicates a paper jam in the duplex unit area To clear area D 1 Open the duplex jam access door on the right side of the printer 2 Gently pull out the duplex unit ...

Page 155: ...he paper forwarding dial counterclockwise If the paper advances out of the duplex unit remove the jam and go to step 7 If the paper does not advance go to step step 4 4 Open the duplex unit covers 5 Remove the jam ...

Page 156: ...154 6 Close the duplex unit covers 7 Push the duplex unit until it stops 8 Close the access door 9 Press Go If the paper jam message continues check and clear all paper from the paper path ...

Page 157: ...small size paper from the duplex unit When printing on both sides of A5 or other small size paper you may need to partially remove the duplex unit to clear the jam 1 Turn off the printer 2 Open the duplex unit door ...

Page 158: ...156 3 Loosen the two screws shown 4 Pull out the duplex unit far enough to see the duplex unit inlet ...

Page 159: ...157 5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in 7 Align the thumbscrews on the duplex unit with the holes in the printer 8 Tighten the thumbscrews to secure the duplex unit ...

Page 160: ... Check Area E This message indicates a jam in the top middle or bottom optional drawer paper path area Note If you have a high capacity feeder pull the feeder away from the printer 1 Open the jam access door on the top optional drawer ...

Page 161: ...159 2 Remove the jam 3 Close the jam access door 4 Open the jam access door on the middle optional drawer 5 Remove the jam 6 Close the jam access door ...

Page 162: ...160 7 Open the jam access door on the bottom optional drawer 8 Remove the jam 9 Close the jam access door 10 Press Go If the paper jam message continues check and clear all paper from the paper path ...

Page 163: ...161 Check Area F 1 Pull the high capacity feeder away from the printer 2 Open the jam access door on the top optional drawer ...

Page 164: ...access door 5 Slide the high capacity feeder until the feeder locks to the docking frame When the feeder is in the correct position you hear a click 6 Press Go If the paper jam message continues check and clear all paper from the paper path ...

Page 165: ...need instructions on how to open the top cover see Opening the top cover 3 Remove the paper on the transfer belt WARNING Do not touch drop or place anything on the transfer belt Touching the surface of the transfer belt or placing items on it may cause damage 4 Close the top cover Note If you need instructions on how to close the top cover see Closing the top cover Transfer belt ...

Page 166: ...jam has occurred Paper jam messages 241 244 indicate a jam has occurred in one of the paper trays A 249 Paper Jam Check Tray x message indicates a jam has occurred in the high capacity feeder See Identifying paper jam areas for tray numbering 241 244 Paper Jam 1 Pull out the tray indicated on the display 2 Remove any wrinkled or creased paper ...

Page 167: ...165 3 Push down on the remaining paper in the tray until the bottom plate clicks into place 4 Close the tray 5 Press Go If the paper jam message continues check and clear all paper from the paper path ...

Page 168: ... A 249 Paper Jam Check Tray x message indicates a jam has occurred in the high capacity feeder Note If you have an optional printer cabinet the high capacity feeder will be identified as tray 3 1 Open the top cover 2 Remove the jam ...

Page 169: ...167 3 Close the top cover 4 Press Go ...

Page 170: ...e sure your network settings allow you to print in color Cannot print the menu settings page Make sure the selected paper source holds A4 letter or legal size paper Make sure the Paper Type setting for the selected source is Plain Paper Cannot print using the infrared port Make sure neither the Infrared Port nor Infrared Buffer is set to Disabled in the Infrared Menu Also check the Window Size and...

Page 171: ...using recommended Lexmark transparencies See Transparencies for more information Make sure exit tray is fully open Paper jam message does not clear To clear the paper jam messages you must press Go If the paper jam message continues remove all paper from the paper path Check both inside the printer as well as the paper source you were using Close all doors and press Go See Clearing paper jams for ...

Page 172: ...kVision Messenger MarkVision Messenger lets you create Actions that execute specific commands whenever messages like Tray x Missing or 88 color Toner Low appear on the display For example you can create an Action that sends an e mail to the administrator when the printer runs out of paper Actions can be set up to occur automatically as well as conditionally or repeatedly For more information about...

Page 173: ...on 3 Release the buttons when you see Performing Self Test Config Menu appears on the first line of the display 4 Press Menu until you see Panel Menus and then press Select Disable appears on the second line of the display 5 Press Select Locking Menus appears briefly 6 Press Menu until you see Exit Config Menus and then press Select The menus are disabled If you press Menu the message Menus Disabl...

Page 174: ...nter See Printing sample fonts for instructions on how to print samples of the fonts You can select the resident fonts from your software application or from the operator panel if you are using PCL 6 emulation PCL 6 emulation PostScript 3 emulation Albertus Medium AlbertusMT AlbertusMT Italic AlbertusMT Light Albertus Extra Bold Antique Olive AntiqueOlive Roman Antique Olive Italic AntiqueOlive It...

Page 175: ...tica Black Oblique Helvetica BlackOblique Helvetica Helvetica Helvetica Italic Helvetica Oblique Helvetica Bold Helvetica Bold Helvetica Bold Italic Helvetica BoldOblique Helvetica Narrow Helvetica Narrow Helvetica Narrow Italic Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow Bold Italic Helvetica Narrow BoldOblique CG Times Intl CG Times CG Times Italic Intl ...

Page 176: ... Palatino Italic Palatino Italic Palatino Bold Palatino Bold Palatino Bold Italic Palatino BoldItalic SymbolPS Symbol Symbol Times Roman Times Roman Times Italic Times Italic Times Bold Times Bold Times Bold Italic Times BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS ItalicMT Times New Roman Bold TimesNewRomanPS BoldMT Times New Roman Bold Italic TimesNewRomanP...

Page 177: ...ght Clarendon Bold Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed BoldObl Helvetica Condensed Oblique StempelGaramond Bold StempelGaramond BoldItalic StempelGaramond Italic StempelGaramond Roman Apple Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa Recut Candid Bodoni Bodoni Italic Bodoni Bold Bodoni BoldItalic Bodoni Poster Bodoni PosterCompressed CooperBlack Cooper...

Page 178: ...oldCondensed GillSans Light GillSans LightItalic GillSans ExtraBold Goudy Goudy Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold HoeflerText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT Bold JoannaMT BoldItalic LubalinGraph Book LubalinGraph BookOblique LubalinGraph Demi LubalinGraph DemiOblique PCL 6 emulation PostS...

Page 179: ...nce to determine which symbols sets are supported by each font name Downloadable fonts PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Bar code ABICOMP Brazil Portugal Wingdings ISO 25 French ABICOMP International POSTNET Bar code ISO 57 Chinese DeskTop ISO German ISO 60 Norwegian version 1 Legal ISO Spanish ISO 61 Norwegian version 2 MC Text ISO 2 IRV Int l Ref Version ISO 69 Frenc...

Page 180: ...included on the CD that shipped with the printer FontVision Also included on the CD is the FontVision Management utility and screen fonts to match the resident scalable fonts An additional 48 TrueType fonts are available on the Lexmark Web site when you register the printer PC 8 Greek Alternate 437G PC 860 Portugal Ventura ITC Zapf Dingbats PC 8 Turkish 437T PC 861 Iceland Ventura International PC...

Page 181: ...eet the following criteria 100MHz or greater 100 pin 4KB refresh rate Unbuffered non ECC x32 3 3 V Adding memory Your printer has three memory slots The maximum amount of usable memory is 512MB You may add SDRAM DIMM memory cards in any memory combination to suit your needs however the maximum amount of memory your printer can use is 512MB Note Memory options designed for other Lexmark laser print...

Page 182: ...rface parallel serial network LocalTalk or infrared You can change the amount of memory allocated to each buffer depending on your system requirements For more information about using printer menus to allocate memory for each interface see Using printer menus and select the interface menu you want information about The size of the input buffers varies with the amount of memory installed in the pri...

Page 183: ...alk by doing the following 1 Using the printer operator panel or MarkVision select Job Buffer Size under the Setup Menu 2 Set the percentage of the disk you want to use for job buffering 3 Press Go to return the printer to Ready status Collating jobs If you are collating a large job and printer memory is not sufficient the printer automatically uses storage area available on an installed hard disk...

Page 184: ...orage device to the other on the same printer or from one printer to another printer Printing a directory listing the resources stored on a device Read write and write passwords to protect resources stored on flash memory or hard disk or to protect individual files For more information about the specific resource management tools that MarkVision offers see the drivers CD or refer to the MarkVision...

Page 185: ...C910 C910n C910dn Height 497 mm 19 6 in 626 mm 24 6 in 626 mm 24 6 in Width 695 mm 27 4 in 695 mm 27 4 in 695 mm 27 4 in Depth 655 mm 25 8 in 655 mm 25 8 in 655 mm 25 8 in Weight1 80 5 kg 177 1 lb 99 0 kg 217 8 lb 104 9 kg 230 8 lb 1 Includes cartridges ...

Page 186: ... available on the operator panel while Restoring Factory Defaults appears All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the optional hard disk are unaffected All menu settings are returned to the factory default values except the settings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB...

Page 187: ...ect 3 Press Menu until you see Print Fonts and then press Select 4 Press Menu to display either PCL Fonts or PS Fonts Select PCL Fonts to print a listing of the fonts available in PCL emulation Select PS Fonts to print a listing of the fonts available in PostScript 3 emulation 5 Press Select The message Printing Font List remains on the display until all pages print The printer returns to the Read...

Page 188: ...icates possible printer problems you must resolve This topic provides a list of all printer messages explains what they mean and tells you how to clear the messages Click a letter or number at the bottom of the page to locate information about a message beginning with that character Ready 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 ...

Page 189: ...Disabling Menus Disk Corrupted Reformat Disk Recovery x 5 yyy E Enabling Menus Engine Warming Enter PIN ___ F Fax x Flushing Buffer Formatting Disk yyy Formatting Flash Fuser Maintenance G H Held Jobs may be lost I Infrared x Insert Tray x Install device or Cancel Job Invalid Engine Code Invalid Network x Code Invalid Standard Network Code J K L Load x Load Manual LocalTalk x M Menus Disabled N Ne...

Page 190: ... Queuing and Deleting Jobs Queuing Jobs R Ready Ready Hex Remove Paper specified bin Resetting Maint Cnt Value Resetting the Printer Restore Held Jobs Go Stop Restoring Factory Defaults Restoring Held Jobs S Serial x Std Bin Full Supplies T Tray x Empty Tray x Low Tray x Missing U Unsupported Disk USB x V W Waiting X Y Z 0 1 1565 Emul Error Load Emul Option 2 2 xx Paper Jam 3 30 Coating Roll Missi...

Page 191: ... Many Bins Attached 58 Too Many Disks Installed 58 Too Many Flash Options 58 Too Many Trays Attached 6 61 Defective Disk 62 Disk Full 63 Unformatted Disk 64 Unsupported Disk Format 7 8 80 Belt Exhausted 80 Belt Fuser Exhausted 80 Belt Fuser Life Warning 80 Belt Life Warning 80 Fuser Exhausted 80 Fuser Life Warning 81 Engine Code CRC Failure 84 color Print Cart Abnormal 84 All Photo Devs Exhausted ...

Page 192: ...do Remove the stack of paper from the bin to clear the message If you assigned the bin a name the bin name is displayed instead of the bin number Busy What this message means The printer is busy receiving processing or printing data What you can do Wait for the message to clear Press Menu to open the Job Menu and cancel the current job Canceling Fax What this message means The printer is processin...

Page 193: ... the paper type in the specified source See also Loading a paper tray Setup Guide Check device Connection What this message means The specified device is either not fully connected to the printer or is experiencing a hardware failure What you can do Reestablish communication by removing the specified device and reattaching it to the printer Press Go to clear the message and continue printing If a ...

Page 194: ...ge means The printer front door is open What you can do Close the printer front door to clear the message Close Side Door What this message means The printer side door is open What you can do Close the printer side door to clear the message Close Top Door What this message means The printer top door is open What you can do Close the printer top door to clear the message See also Closing the top co...

Page 195: ...e scanner What you can do Wait for the message to clear Defragmenting What this message means The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Delete All Jobs What this message means The printer is requesting confirmation to delete al...

Page 196: ...s are disabled you cannot change the printer settings from the operator panel See also Disabling operator panel menus Disk Corrupted Reformat What this message means The printer has attempted a disk recovery process and cannot repair the disk What you can do Press Go to reformat the disk and delete all files currently stored on the disk Press Stop to clear the message without reformatting the disk...

Page 197: ...WARNING Do not turn the printer off while this message is displayed Enabling Menus What this message means The printer is responding to a request to make the menus available to all users What you can do Wait for the message to clear and then press Menu to view the menus from the operator panel See also Enabling operator panel menus Engine Warming What this message means The printer is warming the ...

Page 198: ...identified in the driver when you sent the confidential job to the printer See also Using the Print and Hold function Fax x What this message means The printer is processing an incoming fax What you can do Wait for the message to clear Flushing Buffer What this message means The printer is flushing corrupted print data and discarding the current print job What you can do Wait for the message to cl...

Page 199: ...off while this message is displayed Formatting Flash What this message means The printer is formatting the flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Fuser Maintenance What this message means The counter that tracks wear on the fuser has reached its limit What you can do Press Go to continue printing If print quali...

Page 200: ...nt correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and other data stored in printer memory Install more printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display See also Using the Print and Hold function 37 Insufficient Memory Infrared x What this message means An infrared i...

Page 201: ...this message means The printer engine code has not been programmed or is not valid What you can do Call for service See also Calling for service What this message means The code in an internal print server is not valid The printer cannot receive and process jobs until valid code is programmed into the internal print server What you can do Download valid code to the printer internal print server No...

Page 202: ...n of a single sheet into the manual feed slot What you can do Load a sheet of the paper specified in the second line of the display in the manual feed tray or multipurpose feeder Press Select or Go to ignore the manual feed request and print on the paper already in one of the input sources If the printer finds a tray that has paper of the correct type and size it feeds paper from that tray If the ...

Page 203: ...rinter menus contact your network administrator See also Disabling operator panel menus Network Card Busy What this message means An internal print server also called an internal network adapter or INA is being reset What you can do Wait for the message to clear Network x What this message means A network interface is the active communication link Network x y What this message means A network inte...

Page 204: ...ld function Not Ready What this message means The printer is not ready to receive or process data Someone pressed Stop to take the printer offline What you can do Press Go to make the printer ready to receive jobs Parallel x What this message means A parallel interface is the active communication link Performing Self Test What this message means The printer is running the series of start up tests ...

Page 205: ...o to quickly warm the printer to normal operating temperature and display the Ready message Print Jobs on Disk What this message means Jobs that were spooled to the hard disk before the printer was last turned off have not yet printed What you can do Press Go to print the jobs Press Return or Stop to delete the jobs from the hard disk without printing them Printer Calibrating What this message mea...

Page 206: ...ent Printing Directory List What this message means The printer is processing or printing a directory of all files stored in flash memory or on a hard disk What you can do Wait for the message to clear See also Print Directory Printing Font List What this message means The printer is processing or printing a list of all available fonts for the specified printer language What you can do Wait for th...

Page 207: ...Printing Menu Settings What this message means The printer is processing or printing the menu settings page What you can do Wait for the message to clear See also Print Menus Printing the menu settings page Prog Engine Code What this message means The printer is programming new code into the flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this m...

Page 208: ...h What this message means The printer is storing resources such as fonts or macros in flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Programming Disk What this message means The printer is storing resources such as fonts or macros on the hard disk What you can do Wait for the message to clear WARNING Do not turn the pr...

Page 209: ...n Queuing Jobs What this message means The printer is sending one or more held jobs to print What you can do Wait for the message to clear See also Using the Print and Hold function P105 A network file was used to program a non network printer or a non network file was used to program a network printer P109 An update file was used to program the printer but the information did not fit within the s...

Page 210: ...ed in hexadecimal and character representation Control strings are printed not executed Turn the printer off and then on to exit Hex Trace mode and return to Ready status Remove Paper specified bin What this message means The specified output bin or bins is full What you can do Remove the stack of paper from the specified bin s to clear the message Resetting Maint Cnt Value What this message means...

Page 211: ...tings Restore Held Jobs Go Stop What this message means Someone reset the printer or turned it on and the printer detects Print and Hold jobs stored on the hard disk What you can do Press Go All Print and Hold jobs on the hard disk are restored to printer memory Press Return or Stop No Print and Hold jobs are restored to printer memory The printer returns to the Ready state See also Using the Prin...

Page 212: ...play Language setting in the Setup Menu and all settings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu and Fax Menu What you can do Wait for the message to clear See also Restoring factory default settings Restoring Held Jobs What this message means The printer is restoring held jobs from the hard disk What you can do Wait for the message to clear See also Usi...

Page 213: ...ter supplies requires attention For example you may have a toner cartridge that is low on toner What you can do Press Menu to open the Supplies Menu and identify which supply item needs replacing Replace the appropriate printer supplies Tray x Empty What this message means The specified tray is out of paper What you can do Load paper in the tray to clear the message See also Loading a paper tray ...

Page 214: ...tray is either missing or not fully inserted What you can do Insert the tray completely See also Loading a paper tray Unsupported Disk What this message means The printer detects an unsupported disk What you can do Press Go to clear the message Format the disk Note Disk operations are not allowed until the disk is formatted USB x What this message means The printer is processing data through the s...

Page 215: ...his message means The download emulator version on the firmware card does not match the printer code version This error can occur if you update printer firmware or move a firmware card from one printer to another What you can do The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card Download the correct download emulator version from...

Page 216: ...30 color Print Unit Missing What this message means One or more of the color print units is either missing or incorrectly installed What you can do Correctly install the color print units to clear the message and continue printing See also Replacing a toner cartridge Replacing a photodeveloper 32 Unsupported color Cartridge What this message means The printer detects an unsupported toner cartridge...

Page 217: ...he Paper Size setting in the Paper Menu is correct for the size paper you are using If MP Feeder Size is set to Universal make sure your paper is large enough for the formatted data Press Menu to open the Job Menu and cancel the current job 35 Res Save Off Deficient Memory What this message means The printer lacks the memory needed to enable Resource Save This message usually indicates too much me...

Page 218: ...job already stored and begin collating the rest of the job Press Menu to open the Job Menu and cancel the current job See also Canceling a print job 37 Insufficient Defrag Memory What this message means The printer cannot defragment flash memory because the printer memory used to store undeleted flash resources is full What you can do Delete fonts macros and other data in printer memory Install ad...

Page 219: ... Delete fonts macros and other data in printer memory Install additional printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display See also Using the Print and Hold function Held Jobs may be lost 38 Memory Full What this message means The printer is processing data but the memory used to store pages is full What you can do Press Go to clear the mess...

Page 220: ...page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Setup Menu Install additional printer memory See also Setup Menu 4 x Unsupported Firmware Card What this message means The printer detects an unsupported version of firmware on the installed firmware card What you can do Turn the printer off and then press a...

Page 221: ...in 1 Exit Tray What this message means The printer wants to send paper to the Bin 1 output tray but the tray is closed What you can do Open Bin 1 to clear the message and continue printing Press Go to clear the message and continue printing The paper will be diverted to the Standard bin 51 Defective Flash What this message means The printer detects defective flash memory What you can do Press Go t...

Page 222: ... means The printer detects unformatted flash memory What you can do Press Go to clear the message and continue printing You must format the flash memory before you can store any resources on it If the error message remains the flash memory may be defective and require replacing 54 Serial Option x Error What this message means The printer has detected a serial interface error on a serial port What ...

Page 223: ...ake sure the cable connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press Go to clear the message The printer erases any reference to the ENA and then resets 56 Serial Port x Disabled What this message means Data has been sent to the printer through a serial port but the serial port is disabled What you can do Press Go to clear the messa...

Page 224: ... Parallel Menu is not set to Disabled See also Parallel Buffer What this message means Data has been sent to the printer through a USB port but the USB port is disabled What you can do Press Go to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu item in the USB Menu is not set to Disabled See also USB Buffer 56 Parallel Port x Disabled 56 ...

Page 225: ... your printer into a well grounded outlet on a non ground fault interrupter GFI circuit 58 Too Many Disks Installed What this message means Too many hard disks are installed The printer only supports one hard disk at a time What you can do Turn off and unplug the printer Remove the excess hard disks Plug in the printer and turn it on Note To prevent an electrical overload plug your printer into a ...

Page 226: ...well grounded outlet on a non ground fault interrupter GFI circuit See also Removing memory and network options 58 Too Many Trays Attached What this message means Too many drawers with matching trays are installed What you can do Turn off and unplug the printer Remove the additional drawers Plug in the printer and turn it on Note To prevent an electrical overload plug your printer into a well grou...

Page 227: ... Press Go to clear the message and continue processing Any information not previously stored on the hard disk is deleted Delete fonts macros and other data stored on the hard disk 63 Unformatted Disk What this message means The printer detects an unformatted hard disk What you can do Press Go to clear the message and continue printing Format the disk before performing any disk operations To format...

Page 228: ...l the disk is formatted 80 Belt Exhausted What this message means The transfer belt has reached its end of life What you can do Replace the transfer belt See also Replacing the transfer belt 80 Belt Fuser Exhausted What this message means The transfer belt and fuser have reached their end of life What you can do Replace the transfer belt and fuser See also Replacing the transfer belt Replacing the...

Page 229: ...he Supplies message is displayed until you replace the transfer belt and fuser See also Replacing the transfer belt Replacing the fuser 80 Belt Life Warning What this message means The transfer belt is nearing its end of life If you do not have a transfer belt on hand order one now You can print approximately 500 pages before the 80 Belt Exhausted message appears What you can do Press Go to clear ...

Page 230: ...You can print approximately 500 pages before the 80 Fuser Exhausted message appears What you can do Press Go to clear the message and continue printing The Supplies message is displayed until you replace the fuser See also Replacing the fuser 81 Engine Code CRC Failure What this message means Microcode in the engine flash code module has failed a system check What you can do Press Go to clear the ...

Page 231: ...o Replace all of the photodevelopers Make sure you also install the new fuser coating roll that is included in each photodeveloper kit If the print quality is still acceptable and you do not want to replace the photodevelopers yet press Go to clear the message and continue printing See also Replacing a photodeveloper 84 Black Photo Dev Abnormal What this message means The printer has detected an a...

Page 232: ...eveloper yet press Go to clear the message and continue printing See also Replacing a photodeveloper 84 Black Photo Dev Life Warning What this message means The black photodeveloper is nearing its end of life If you do not have a black photodeveloper kit on hand order one now You can print approximately 100 pages before the 84 Black Photo Dev Exhausted message appears What you can do Press Go to c...

Page 233: ...todeveloper 84 Color Photo Devs Exhausted What this message means The color photodevelopers have reached the end of their lives What you can do Replace the color photodevelopers Make sure you replace all three Cyan Magenta and Yellow at the same time If the print quality is still acceptable and you do not want to replace the photodevelopers yet press Go to clear the message and continue printing S...

Page 234: ...ng The Supplies message is displayed until you replace the photodevelopers Note The Cyan Magenta and Yellow photodevelopers are packaged together You cannot order them separately See also Replacing a photodeveloper 85 Coating Roll Exhausted What this message means The oil coating roll has reached its end of life What you can do Replace the oil coating roll If the print quality is still acceptable ...

Page 235: ... replace the oil coating roll See also Replacing the oil coating roll 86 Abnormal Coating Roll What this message means The printer has detected an abnormal coating roll What you can do Install a normal coating roll to clear the message and continue printing See also Replacing the oil coating roll 88 color Toner Empty What this message means The printer has ceased operating because the specified to...

Page 236: ...ge Press Go to clear the message and continue printing The Supplies message is displayed until you replace the specified toner cartridge See also Replacing a toner cartridge 900 999 Service message What these messages mean Messages 900 999 relate to printer problems that may require service What you can do Turn the printer off and check all cable connections Turn the printer back on If the service...

Page 237: ...Print Directory Factory Defaults Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Setup Menu Printer Language Printer Usage Power Saver Resource Save Download Target Print Timeout Auto Continue Wait Timeout Jam Recovery Page Protect Display Language Alarm Control Job Accounting Job Acct Limit PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Pag...

Page 238: ... Color Correction Color Menu Confidential Job Configure Bins Configure MP Copies Custom Types D Data Bits Defragment Flash Display Language Download Target Duplex Duplex Bind E F Factory Defaults Finishing Menu Font Name Font Priority Font Source Format Disk Format Flash Fuser G H Held Jobs Hex Trace Honor DSR Honor Init I Image Smoothing Infrared Buffer Infrared Port Infrared Menu J Jam Recovery ...

Page 239: ...tipage Border Multipage Order Multipage Print Multipage View N Network Buffer Network Menu Network x Setup NPA Hosts NPA Mode Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu O Orientation P Page Protect Paper Loading Paper Menu Paper Size Paper Source Paper Type Paper Weight Parallel Buffer Parallel Menu Parallel Mode 1 Parallel Mode 2 Parity PCL Emul Menu PCL SmartSwi...

Page 240: ... Menu Parallel Menu Serial Menu USB Menu Q R Replace Supplies Reset Printer Resource Save Robust XON RS 422 Polarity RS 232 RS 422 S Separator Sheets Separator Source Serial Buffer Serial Menu Serial Protocol Setup Menu Substitute Size Supplies Menu Std Net Setup Supplies Life Symbol Set T Toner Darkness Transmit Delay Tray Renumber U Universal Setup USB Buffer USB Menu Utilities Menu V W Wait Tim...

Page 241: ... page depending upon the type of object and how the color for each object is specified Vivid Applies a color correction algorithm that produces brighter more saturated colors Off No color correction is implemented CMYK Applies color correction to approximate SWOP color output Manual Similar to Auto Lets users customize color correction output for each type of object on the page See Manual Color on...

Page 242: ...rrection Off No color correction is implemented RGB Text Vivid sRGB Display sRGB Vivid Off RGB Graphics Vivid sRGB Display sRGB Vivid Off CMYK Image US CMYK Applies color correction to approximate SWOP color output Euro CMYK Applies color correction to approximate EuroScale color output Vivid Applies a color correction algorithm that produces brighter more saturated colors May be selected for all ...

Page 243: ...n color Values Toner Darkness Purpose To lighten or darken text images or conserve toner Values Select a lower value for lighter grayscale images Select a higher value for darker grayscale images Select a value of less than 4 to conserve toner Color Black White 1 4 4 1 is lightest 4 is darkest ...

Page 244: ...Pages Purpose To specify whether to include application generated blank pages as part of your printed output Values Blank Pages Collation Copies Duplex Duplex Bind Multipage Border Multipage Order Multipage Print Multipage View Separator Sheets Separator Source Do Not Print Does not print application generated blank pages as part of your job Print Prints application generated blank pages as part o...

Page 245: ... set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values See also Duplex Bind Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 On Prints entire job the number of times speci...

Page 246: ... border around each page image when using Multipage Print Values See also Multipage Print Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation None Does not print a border around each page...

Page 247: ...on For example if you select 4 Up multipage printing and portrait orientation the results differ depending on the Multipage Order value you select Values See also Multipage Print Horizontal Vertical Rev Horizontal Rev Vertical page 1 page 2 page 3 page 4 Horizontal Order Vertical Order page 1 page 3 page 2 page 4 page 2 page 1 page 4 page 3 page 3 page 1 page 4 page 2 Reverse Vertical Order Revers...

Page 248: ...ints 1 page image per side 6 Up Prints 6 page images per side 2 Up Prints 2 page images per side 9 Up Prints 9 page images per side 3 Up Prints 3 page images per side 12 Up Prints 12 page images per side 4 Up Prints 4 page images per side 16 Up Prints 16 page images per side Auto Lets the printer choose between portrait and landscape orientation Long Edge Sets the long edge of the paper as the top...

Page 249: ... copy of a job If Collation is Off a blank page is inserted between each set of printed pages all page 1 s all page 2 s and so on If Collation is On a blank page is inserted between each collated copy of the job Between Jobs Inserts a blank sheet between jobs Between Pages Inserts a blank sheet between each page of a job This is useful if you are printing transparencies or want to insert blank pag...

Page 250: ...g jobs sent to the printer through an infrared port Select a menu item for more details Note Values marked by an asterisk are the factory default settings Infrared Buffer Infrared Port Job Buffering Max Baud Rate NPA Mode PCL SmartSwitch PS SmartSwitch Transmit Delay Window Size ...

Page 251: ...Auto Printer automatically calculates the Infrared Buffer size recommended setting 36K to maximum size allowed User specifies the Infrared Buffer size The maximum size setting depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the Infrared Buffer size disable or reduce the size of the parallel s...

Page 252: ... communication problems If you do select a lower baud for the infrared connection NPA Mode Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Changing this menu item automatically resets the printer 2400 115200 9600 576000 19200 1152000 38400 4000000 5...

Page 253: ...n Printer examines the data on the infrared interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the infrared i...

Page 254: ...mit Delay value during a power on reset to maximize link performance recommended None No delay is imposed by the printer However not all host computers can communicate without some transmission delays 1 15 User selects a Transmit Delay value between 1 and 15 seconds If you have trouble printing using the infrared port selecting a high Transmit Delay value such as 15 may resolve the problem Auto Pr...

Page 255: ...ation Number PIN associated with your Confidential Job Cancel Fax Confidential Job Held Jobs Reset Printer R Cancels an incoming fax When the fax number for the sending machine is displayed press Select to cancel the incoming fax D Cancels an outgoing fax When the fax number for the receiving machine is displayed press Select to cancel the fax job If the telephone number of the fax you want to can...

Page 256: ... Press Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to delete a specific job Copies Determines the number of copies printed for each Confidential Job Press Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to specify the job you want to print Press Menu to increase or decrease the number of copies and then press...

Page 257: ...porarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering LocalTalk Addr LocalTalk Buffer LocalTalk Name LocalTalk Port LocalTalk Zone NPA Hosts NPA Mode PCL SmartSwitch PS SmartSwitch Off Does not buffer the print job to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs on...

Page 258: ...the LocalTalk port Values Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates LocalTalk Buffer size recommended 6K to maximum size allowed User specifies the LocalTalk Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers an...

Page 259: ...for NPA alerts Values NPA Mode Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer 1 10 2 Off Printer does not perform NPA processing Auto Printer examines the data to determine the format an...

Page 260: ... On Printer examines data on the LocalTalk interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the LocalTalk i...

Page 261: ...ettings Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS Network Buffer Network x Setup NPA Mode PCL SmartSwitch PS SmartSwitch Std Net Setup Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs onl...

Page 262: ...ter processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems Auto Printer automatically calculates the Network Buffer size recommended se...

Page 263: ...e network port requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language Off Printer...

Page 264: ...is menu item are supplied by the specific print server Select the menu item to see the available values Note Refer to the documentation on the drivers CD for more information On Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emu...

Page 265: ... Bin and Bin 1 Note If a user defined name is available it is displayed instead of Custom x Bin The name is truncated to 14 characters If two or more bins share the same name the name only appears once in the Assign Type Bin value list Assign Type Bin Configure Bins Configure MP Custom Types Paper Loading Paper Size Paper Source Paper Type Paper Weight Substitute Size Universal Setup Plain Paper B...

Page 266: ... jobs to the output bin designated for that user Mail Overflow Sends print jobs to the output bin designated for that user until it is full and then sends jobs to the designated overflow bin Type Assignment Sends each job to the output bin specified for that paper type Cassette Printer treats the multipurpose feeder like any other paper tray If a print job requests a paper size or type that is onl...

Page 267: ...ified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper type the printer inserts blank pages as necessary to print the job properly on preprinted forms This setting may slow single sided printing Off Printer assumes preprinted material is loaded for single sided printing Duplexed jobs may not print properly Tray x Size Manual Pap Size MP ...

Page 268: ...ach envelope source is Envelope The Paper Type default for each paper tray is as follows Note If a user defined name is available it is displayed instead of Custom Type x The user defined name is truncated to 14 characters If two or more custom types share the same name the name only appears once in the Paper Type value list Tray x Tray 1 MP Feeder Manual Paper Manual Env Tray x Type MP Feeder Typ...

Page 269: ...e Paper Type to the correct values See also Output bins Paper Weight Purpose To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page Values First select a paper type Then select a value Note If a user defined name is available it is displayed instead of Custom x Weight The name is truncated to 14 characters Plain Weigh...

Page 270: ...statement size paper if only statement size paper is loaded and prints statement size jobs on A5 paper if only A5 paper is loaded 11x17 A3 Prints A3 size jobs on 11x17 size paper if only 11x17 size paper is loaded and prints 11x17 size jobs on A3 size paper if only A3 size paper is loaded Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size ...

Page 271: ...es marked by an asterisk are the factory default settings Advanced Status Purpose To enable bidirectional communication through the parallel port Values Advanced Status Honor Init Job Buffering MAC Binary PS NPA Mode Parallel Buffer Parallel Mode 1 Parallel Mode 2 PCL SmartSwitch PS SmartSwitch Protocol Off Disables parallel port negotiation On Enables bidirectional communication through the paral...

Page 272: ...rinter to process Macintosh binary PostScript print jobs Values Off Printer does not honor hardware initialization requests from the computer On Printer honors hardware initialization requests from the computer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data from another input port On Printer...

Page 273: ...mat it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines data and determines the format and then processes it appropriately Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to maximum size al...

Page 274: ...through the parallel port requires it regardless of the default printer language Values See also Printer Language PS SmartSwitch On Disables the resistors Off Enables the resistors On Samples parallel port data on the leading edge of strobe Off Samples parallel port data on the trailing edge of strobe On Printer examines data on the parallel interface and selects PCL emulation if the data indicate...

Page 275: ... Technical Reference On Printer examines data on the parallel interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Standard May resolve s...

Page 276: ... the factory default settings A4 Width Purpose To select the width of the logical page for A4 size paper Values A4 Width Auto CR after LF Auto LF after CR Font Name Font Source Lines per Page Orientation Pitch Point Size Symbol Set Tray Renumber 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to print eighty 10 pitch ch...

Page 277: ...cified font source Values The font name and font ID for all fonts in the selected font source are displayed The font source abbreviation is R for resident F for flash K for disk and D for download See also Font Source Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Printer does not perform ...

Page 278: ...ation menu items Select the correct Paper Size and Orientation before changing Lines per Page See also Orientation Paper Size Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all fonts downloaded to printer RAM Flash Displays all fonts stored in flash memory Disk Displays all fonts stored on the printer hard disk All Displays all fonts a...

Page 279: ... changed Note Pitch is only displayed for fixed or monospaced fonts Point Size Purpose To change the point size for scalable typographic fonts Values Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points Note Point Size is only displayed for typographic fonts Portrait Print...

Page 280: ...ferent source assignments for the paper trays First select a paper source Then select a value Other Tray Renumber selections Note Refer to the Technical Reference for more information about assigning source numbers PC 8 country specific factory default values PC 850 country specific factory default values Assign Tray x Assign Man Env Assign MP Feeder Assign Man Paper Off Printer uses factory defau...

Page 281: ...lish the font search order Values Note Font Priority is only displayed when a formatted flash or hard disk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 Font Priority Image Smoothing Print PS Error Resident Printer searches printer memory for the requested font before searching flash memory or hard disk Flash Disk Printer searches the har...

Page 282: ...has no effect on images that are 300 dpi or higher resolution Print PS Error Purpose To print a page defining the PostScript emulation error when an error occurs Values Off Uses default resolution when printing all images On Enhances low resolution images such as graphics with a resolution of 72 dpi Off Discards the print job without printing an error message On Prints an error message before it d...

Page 283: ...serial port either Standard Serial or Serial Opt x Select a menu item for more details Note Values marked with an asterisk are the factory default settings Baud Data Bits Honor DSR Job Buffering NPA Mode Parity PCL SmartSwitch PS SmartSwitch Robust XON RS 232 RS 422 RS 422 Polarity Serial Buffer Serial Protocol ...

Page 284: ... through the serial port Values See also Technical Reference Data Bits Purpose To specify the number of data bits that are sent in each transmission frame Values See also Technical Reference 1200 57600 2400 115200 4800 138200 9600 172800 19200 230400 38400 345600 7 8 ...

Page 285: ... To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer Off All data received by the serial port is treated as valid data On Only data received while the DSR signal is high is treated as valid Off Does ...

Page 286: ...s it regardless of the default printer language Values See also PS SmartSwitch Printer Language Even Odd None Ignore On Printer examines data on the serial interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default ...

Page 287: ...To specify the type of serial communication Values Note Selecting RS 422 automatically sets Serial Protocol to XON XOFF On Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the defa...

Page 288: ... connection to a host computer s negative terminal without changing the physical cable Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Serial Buffer size recommended setting 3K to maximum size allowed User specifies the Serial Buffer size The maximum size depends on the amo...

Page 289: ...aking values for the serial interface Values See also Technical Reference DTR Hardware handshaking DTR DSR Hardware handshaking XON XOFF Software handshaking XON XOFF DTR Combined hardware and software handshaking XONXOFF DTRDSR Combined hardware and software handshaking ...

Page 290: ...ether the printer sounds an alarm when the printer requires operator intervention Values Alarm Control Auto Continue Display Language Download Target Jam Recovery Job Accounting Job Acct Limit Page Protect Power Saver Print Timeout Printer Language Printer Usage Resource Save Wait Timeout Off Printer does not sound an alarm Single Printer sounds three quick beeps Continuous Printer repeats three b...

Page 291: ...lash memory or on the hard disk even when the printer is turned off Use MarkVision to download resources to the printer Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified period...

Page 292: ...of printed pages and the number of copies requested Values Note Job Accounting is only displayed when a hard disk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 See also Job Acct Limit Job Acct Stat On Printer reprints jammed pages Off Printer does not reprint jammed pages Auto Printer reprints a jammed page unless the memory required to h...

Page 293: ...Write or Write protected Job Buffer Size is not set to 100 and Job Accounting is set to On See also Job Accounting Job Acct Stat Page Protect Purpose To successfully print a page that may otherwise generate Complex Page errors Values If after selecting On you still cannot print the page you may also have to reduce the size and number of fonts on the page or increase the installed printer memory Fo...

Page 294: ...th minimum warm up time Select a value between 1 and 240 minutes if you want a balance between energy consumption and a shorter warm up period See also Technical Reference Print Timeout Purpose To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout counter does not start until Wait...

Page 295: ...memory than is available Values PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language Max Speed The transfer belt is engaged throughout the print job This gives your printer greater printing speed Max Yield The transfer belt position is engaged based on page content This may help you get more life out of you...

Page 296: ...computer When this timeout expires the print job is canceled Values Note Wait Timeout is only available when you use PostScript emulation This menu item has no effect on PCL emulation print jobs Disabled Disables Wait Timeout 15 65535 40 Specifies the amount of time the printer waits for additional data before it cancels the job ...

Page 297: ...elt after the warning appears on the display may result in print quality problems and paper jams See also Replacing the transfer belt Belt Black Photo Dev Coating Roll Color Photo Dev color Toner Fuser Replace Supplies Supplies Life 80 Belt Life Warning It s time to order a new transfer belt 80 Belt Exhausted It s time to replace the transfer belt 80 Belt Fuser Life Warning It s time to order a ne...

Page 298: ...ppears on the display may result in poor toner adhesion to print media other print quality problems and paper jams See also Replacing the oil coating roll Color Photo Dev Purpose To view the status of the color photodeveloper Values See also Replacing a photodeveloper Life Warning Exhausted 85 Coating Roll Life Warning It s time to order a new oil coating roll 85 Coating Roll Exhausted It s time t...

Page 299: ...To view the status of the fuser Values See also Replacing the fuser Low Empty 80 Fuser Life Warning It s time to order a new fuser 80 Fuser Exhausted It s time to replace the fuser 80 Belt Fuser Life Warning It s time to order a new fuser and transfer belt 80 Belt Fuser Exhausted It s time to replace the fuser and the transfer belt ...

Page 300: ...ies Life Purpose To view the status of printer supplies Values Fuser Not Replaced Replaced Replace Now Belt Not Replaced Replaced Replace Now color Toner Low Empty xxx Coating Roll Life Warning Exhausted Color Photo Dev Life Warning Exhausted Black Photo Dev Life Warning Exhausted ...

Page 301: ...Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS NPA Mode PCL SmartSwitch PS SmartSwitch USB Buffer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data...

Page 302: ...print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not ...

Page 303: ...f Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Disabled Job buffering is disabled Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the USB Buffer s...

Page 304: ... items let you set up printer hardware and troubleshoot printer problems Select a menu item for more details Color Samples Purpose To assist in selecting colors used by certain applications Color Samples Defragment Flash Factory Defaults Format Disk Format Flash Hex Trace Job Acct Stat Print Alignment Print Directory Print Fonts Print Menus Print Net x Setup ...

Page 305: ...flash memory option When the format operation is complete the resources are loaded back into flash memory No Printer cancels the request to defragment the flash memory Restore All menu items are returned to the factory default values except Display Language All settings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu and USB Menu All downloaded resources fonts macros and...

Page 306: ...e printer off or reset the printer from the Job Menu Job Acct Stat Purpose To print a listing of all job statistics stored on the hard disk or to clear all statistics on the disk Values See also Job Accounting Job Acct Limit Yes Deletes any data stored in flash memory and prepares the flash memory to receive new resources No Cancels the request to format the flash memory and leaves current resourc...

Page 307: ...mory or on the hard disk Note Print Directory is available only when either a nondefective flash or disk is installed and formatted and Job Buffer Size is not set to 100 See also Technical Reference Print Fonts Purpose To print a sample of all the fonts available for the selected printer language Values A L PCL Fonts Prints a sample of all printer fonts available for PCL emulation PS Fonts Prints ...

Page 308: ...values the installed options the amount of installed printer memory and the status of printer supplies Print Net x Setup Purpose To print information relating to the internal print server and the network settings defined by the Network x Setup menu item in the Network Menu ...

Page 309: ...e technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S...

Page 310: ...aImage are trademarks of Lexmark International Inc Operation ReSource is a service mark of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recog...

Page 311: ... AG and or its subsidiaries Hoefler Jonathan Hoefler Type Foundry ITC Avant Garde Gothic International Typeface Corporation ITC Bookman International Typeface Corporation ITC Lubalin Graph International Typeface Corporation ITC Mona Lisa International Typeface Corporation ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Com...

Page 312: ...n electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for...

Page 313: ... equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 parallel or Lexmark part number 12A2405 USB Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A ...

Page 314: ... a partnership effort with computer manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a partici...

Page 315: ...Roll 233 84 All Photo Devs Exhausted 229 84 Black Photo Dev Abnormal 229 84 Black Photo Dev Exhausted 230 84 Black Photo Dev Life Warning 230 84 Color Photo Dev Abnormal 231 84 Color Photo Dev Life Warning 232 84 Color Photo Devs Exhausted 231 85 Coating Roll Exhausted 232 85 Coating Roll Life Warning 233 88 color Toner Empty 233 88 color Toner Low 234 900 999 Service message 234 A A4 Width PCL Em...

Page 316: ...Duplex Bind Finishing Menu 244 E Enabling Menus 195 Engine Warming 195 Enter PIN ___ 196 envelopes choosing 36 loading 64 multipurpose feeder 48 exit tray using 52 F Factory Defaults Utilities Menu 303 factory defaults restoring 303 Fax x 196 fax canceling 253 Finishing Menu 242 Blank Pages 242 Collation 243 Copies 243 Duplex 243 Duplex Bind 244 Multipage Border 244 Multipage Order 245 Multipage P...

Page 317: ... 249 Job Buffering LocalTalk Menu 255 Job Buffering Network Menu 259 Job Buffering Parallel Menu 270 Job Buffering Serial Menu 283 Job Buffering USB Menu 299 Job Menu 253 Cancel Fax 253 Confidential Job 253 Held Jobs 254 Reset Printer 254 L labels choosing 37 usage 65 letterhead 35 choosing 35 loading multipurpose feeder 49 paper tray 57 Lines per Page PCL Emul Menu 276 linking trays 67 Load x 200...

Page 318: ...ed 230 84 Black Photo Dev Life Warning 230 84 Color Photo Dev Abnormal 231 84 Color Photo Dev Life Warning 232 84 Color Photo Devs Exhausted 231 85 Coating Roll Exhausted 232 85 Coating Roll Life Warning 233 86 Abnormal Coating Roll 233 88 color Toner Empty 233 88 color Toner Low 234 900 999 Service message 234 Activating Menu Changes 190 Bin x Full 190 Busy 190 Canceling Fax 190 Canceling Job 191...

Page 319: ... with menu settings page 18 ordering 133 fuser 133 oil coating roll 133 supplies 133 toner cartridge 134 transfer belt 133 Orientation PCL Emul Menu 277 output bin using 52 P Page Protect Setup Menu 291 paper avoiding jams 68 clearing jams 146 letterhead 35 64 preprinted forms 35 recommendations 63 recommended types 34 storing 68 unsatisfactory types 35 paper guide 54 paper guidelines recommended ...

Page 320: ...203 print material specifications characteristics 33 Print Menus Utilities Menu 306 Print Mode Color Menu 241 Print Net x Setup Utilities Menu 306 print options separator sheets 247 See also separator source 247 Print PS Error PostScript Menu 280 print quality adjusting color correction 239 240 241 293 print speed 10 140 print statistics job accounting 290 job accounting limit 291 printing job sta...

Page 321: ...rotocol Serial Menu 287 service calling for 135 Setup Menu 288 Alarm Control 288 Auto Continue 289 Display Language 289 Download Target 289 Jam Recovery 290 Job Accounting 290 Job Acct Limit 291 Page Protect 291 Power Saver 292 Print Timeout 292 Printer Language 293 Printer Usage 293 Resource Save 293 Wait Timeout 294 speed print 10 spot function 15 stack height maximum 550 sheet trays 55 trays 1 ...

Page 322: ...g buffer size 301 NPA mode 300 PCL SmartSwitch 300 PS SmartSwitch 301 Utilities Menu 302 Color Samples 302 Defragment Flash 303 Factory Defaults 303 Format Disk 303 Format Flash 304 Hex Trace 304 Job Acct Stat 304 Print Alignment 305 Print Directory 305 Print Fonts 305 Print Menus 306 Print Net x Setup 306 V verifying options 19 verifying printing menus settings page 18 W Wait Timeout Setup Menu 2...

Page 323: ...nd Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2000 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 ...

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