37
Tr
oubleshooting
The staple is in
the wrong
corner of the
stack.
The stapler has a
fixed position in the
finisher, which
determines the
placement of the
staple.
You cannot change the position of the
staple. If necessary, reformat your print
job from the software application or
rotate your print job using the printer
driver to avoid stapled sets that are
difficult to read.
A printer
message says
that all linked
bins are full, but
bin 1 is empty.
Bin 2 (the default bin
for all stapled and
offset jobs) is full.
The finisher stacks all stapled jobs and
all offset jobs in bin 2. If bin 1 and bin 2
are linked and bin 2 is full, the printer
reports that bin 1 is full also.
To clear the message, remove the
stack of paper from bin 2. The printer
can then receive additional stapled or
offset jobs.
The transport
unit falls from
the top of the
printer when
you pull away
the finisher.
The guide rail
attaching the
finisher to the printer
is not properly
installed.
Reinstall the guide rail. When properly
installed, the guide rail prevents you
from pulling the finisher too far away
from the printer.
Refer to the
Setup Guide for detailed
installation instructions.
Finisher problems (continued)
Symptom
Cause
Solution
Portrait
Landscape
Portrait
Landscape
A4, A5, B5, executive, and letter
ABC
ABC
ABC
ABC
A3, B4, legal, and 11x17
Summary of Contents for 12L0103
Page 1: ...OptraTM W810 User s Reference...
Page 6: ...vi Table of contents...
Page 14: ...xiv Preface...
Page 54: ...40 Troubleshooting...
Page 60: ...46 Clearing jams 3 Pull the jammed paper straight out 4 Close the jam access door...
Page 88: ...74 Clearing jams 11 Open the finisher top cover Cover M...
Page 103: ...89 Loading paper 2 Press down on the pressure plate until it clicks into place...
Page 106: ...92 Loading paper b Lift the paper guide up and out of the tray...
Page 126: ...112 Replacing supplies To install a new toner cartridge 1 Open the toner box cover Cover A...
Page 137: ...123 Replacing supplies 13 Push the cartridge into the printer as far as it will go...
Page 142: ...128 Replacing supplies 6 Press the green tab and push the paper dust remover into place...
Page 152: ...138 Replacing supplies b Swing the cover up toward the printer until it snaps into place...
Page 156: ...142 Replacing supplies 3 Loosen the two fuser retaining screws...
Page 159: ...145 Replacing supplies 8 Tighten the two fuser retaining screws...
Page 168: ...154 Replacing supplies...
Page 190: ...176 Finisher...
Page 196: ...182 Mailbox 5 Push the two covers onto the mailbox s legs as shown...
Page 201: ...187 Mailbox 7 Replace the bottom plate...
Page 216: ...202 Removing options 4 Slide the hard disk out of the bracket...
Page 234: ...220 Print and hold...
Page 242: ...228 Menus...