Kyocera 1102RX3NL0 Operation Manual Download Page 170

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8-1

Troubleshooting

This chapter explains the following topics:

Regular Maintenance ......................................................................................................................................... 8-2

Using the Maintenance Menu .......................................................................................................................... 8-10
Troubleshooting ................................................................................................................................................ 8-11

Clearing Paper Jams ....................................................................................................................................... 8-24

Summary of Contents for 1102RX3NL0

Page 1: ...OPERATION GUIDE ECOSYS P2040dn ECOSYS P2040dw PRINT...

Page 2: ...sing genuine Kyocera toner containers which must pass numerous quality inspections The use of non genuine toner containers may cause failure We will not be liable for any damages caused by the use of...

Page 3: ...Use of This Product If equipped 1 9 Legal Information 1 10 Energy Saving Control Function 1 14 Automatic 2 Sided Print Function 1 14 Resource Saving Paper 1 14 Environmental benefits of Power Managem...

Page 4: ...er Driver Properties Screen 4 2 Displaying the Printer Driver Help 4 3 Changing the Default Printer Driver Settings Windows 8 1 4 3 Printing from PC 4 4 Printing on Standard Sized Paper 4 4 Printing o...

Page 5: ...and Registration System Menu 6 1 System Menu 6 2 Operation Method 6 2 Menu Settings 6 3 Report Print 6 4 Paper Settings 6 6 Print Settings 6 8 Wi Fi Direct Set 6 10 Wi Fi Settings 6 10 Wired Network 6...

Page 6: ...rouble 8 13 Responding to Messages 8 16 Clearing Paper Jams 8 24 Jam Location Indicators 8 24 Remove any jammed paper in Cassette 1 8 25 Remove any jammed paper in Cassette 2 8 27 Remove any jammed pa...

Page 7: ...ired EcoPrint Mode page 6 9 Reduce paper use Paper Saving Printing You can print originals on both sides of the paper You can also print multiple originals onto one sheet Strengthen security Prevent l...

Page 8: ...rect etc are supported Configuring the Wireless Network page 2 19 Setting Wi Fi Direct page 2 24 Use USB memory USB Memory It is useful when you need to print document outside your office or you canno...

Page 9: ...tion Guide This Guide Explains how to load paper and perform basic operations and indicates default settings and other information Use the ID card Card Authentication Kit B Operation Guide Explains ho...

Page 10: ...d in order to use the machine such as how to load paper 4 Printing from PC Explains the basic steps for printing 5 Operation on the Machine Explains the basic procedures for using document boxes 6 Set...

Page 11: ...ve from the current page to the previously displayed page This is convenient when you want to return to the page from which you jumped to the current page Click an item in the Table of Contents to jum...

Page 12: ...ded to sizes used in the vertical orientation Actual procedure Procedure indicated in this guide Select the Menu key Select the or key to select Device Common Select the key Menu key key Device Common...

Page 13: ...USB Memory Print File page 5 7 Copies page 5 7 Paper Source page 5 7 Remove Device page 5 8 Print File List page 5 8 Job Box Quick Copy page 4 12 Private Stored page 4 14 Job Box Quick Copy page 4 16...

Page 14: ...Density page 6 9 Page Set Copies page 6 9 Orientation page 6 9 Wide A4 page 6 9 XPS FitTo Page page 6 9 TIFF JPEG Size page 6 9 User Name page 6 9 Job Name page 6 9 Wi Fi Direct Set Wi Fi Direct page...

Page 15: ...e 6 12 Network Settings Communication page 6 13 SSL Server page 6 13 IPSec page 6 13 Bonjour page 6 13 NetBEUI page 6 13 SNMPv3 page 6 13 FTP Server page 6 13 SNMP page 6 14 SMTP page 6 14 POP3 page 6...

Page 16: ...Empty page 6 19 Timer Auto Panel Reset page 6 19 Panel Reset Timer page 6 19 Sleep Timer page 6 19 Auto Error Clear page 6 19 Error Clear Timer page 6 20 Form Feed Time Out page 6 20 Sleep Level Set...

Page 17: ...Job Accounting List page 7 17 Apply Limit page 7 20 Unknown ID Job page 7 21 Administrator Change ID page 7 22 Change Password page 7 22 Adjust Maintenance Restart Printer page 6 23 Service page 6 23...

Page 18: ...rding the Disconnection of Power 1 7 Compliance and Conformity 1 7 Other precautions for users in California the United States 1 7 EN ISO 7779 1 7 EK1 ITB 2000 1 8 Wireless Connection Mexico only 1 8...

Page 19: ...mbol indicates that the related section includes safety warnings Specific points of attention are indicated inside the symbol General warning Warning of high temperature The symbol indicates that the...

Page 20: ...d poorly ventilated locations If the floor is delicate against casters when this machine is moved after installation the floor material may be damaged During printing some ozone is released but the am...

Page 21: ...omach If necessary contact a physician If you do happen to get toner in your eyes flush them thoroughly with water If there is any remaining tenderness contact a physician If toner does happen to get...

Page 22: ...n emitted inside this machine is hermetically sealed within the protective housing and external cover In the normal operation of the product by user no radiation can leak from the machine This machine...

Page 23: ...Act A laser product related act was implemented on Aug 2 1976 by the Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration FDA This act prohibits the sale of laser pr...

Page 24: ...t and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of a n...

Page 25: ...nterferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Security Precautions when Using Wireless LAN If equip...

Page 26: ...r in the vicinity of medical instruments either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instrum...

Page 27: ...untries All European language fonts installed in this machine are used under licensing agreement with Monotype Imaging Inc Helvetica Palatino and Times are registered trademarks of Linotype GmbH ITC A...

Page 28: ...OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMP...

Page 29: ...ou return to Monotype Imaging Under the terms of this License Agreement you have the right to use the Fonts on up to three printers If you need to have access to the fonts on more than three printers...

Page 30: ...c 1 ii as appropriate Further use duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52 227 19 c 2 12 You acknowledge that you have read...

Page 31: ...standard be used This machine also supports printing on 64 g m2 paper Using such paper containing less raw materials can lead to further saving of forest resources EN12281 2002 Printing and business...

Page 32: ...12 Cancelling Menu Selection 2 12 Help Screen 2 12 Login Logout 2 13 Login 2 13 Logout 2 14 Default Settings of the Machine 2 15 Setting Date and Time 2 15 Network Setup 2 17 Configuring the Wired Net...

Page 33: ...ng up the Machine Part Names Machine Exterior Part Names Machine Exterior 1 Top Tray 2 Paper Stopper 3 Cassette 1 4 Power Switch 5 Front Cover Open Button 6 Operation Panel 7 Rear Cover 8 Anti theft L...

Page 34: ...Interior Part Names Connectors Interior 1 USB Interface Connector 2 Network Interface Connector 3 Feed Cover 4 Paper Length Guide 5 Paper Width Guides 6 USB Memory Slot 7 Multipurpose Tray 8 Tray Ext...

Page 35: ...2 4 Installing and Setting up the Machine Part Names Connectors Interior 11 Toner Container Release Button 12 Toner Container 12 11...

Page 36: ...2 5 Installing and Setting up the Machine Part Names With Optional Equipments Attached Part Names With Optional Equipments Attached 1 Cassette 2 2 Cassette 3 Optional Equipment page 9 2 1 2...

Page 37: ...ed NOTE If you are using wireless LAN refer to the following Configuring the Wireless Network page 2 19 Connection Environment Function Necessary Cable Connect a LAN cable to the machine Printer LAN c...

Page 38: ...nnect the cable to the machine 1 Connect the LAN cable to the network interface connector 2 Connect the other end of the cable to the hub or the PC 2 Power on the machine and configure the network IMP...

Page 39: ...Connect the other end of the cable to the PC 2 Power on the machine Connecting the Power Cable 1 Connect the cable to the machine Connect one end of the supplied power cable to the machine and the ot...

Page 40: ...It takes about 3 minutes for power off CAUTION If this machine will be left unused for an extended period e g overnight turn it off at the power switch If the machine will not be used for an even lon...

Page 41: ...machine from the sleep state 5 Quiet Mode key Lower print speed for quiet processing 6 Wi Fi indicator 1 Blinks during Wi Fi connection 7 Energy Saver indicator Lights up when the machine is in energ...

Page 42: ...Setting Menus Normal Screen Report Print Paper Settings When the or key is selected the selection moves line by line When appears select the key to display a sub menu MP Tray Size A4 Select the key t...

Page 43: ...key to finalize the setting Cancelling Menu Selection If you select the Menu key when a menu is selected the message display returns to Ready Help Screen If you have difficulty operating the machine y...

Page 44: ...y 2 Enter the administrator password Enter the administrator password and select OK key 3 Select the OK key NOTE The factory default administrator ID and administrator password are set as shown below...

Page 45: ...ut Select the Logout key to exit the setting menu screen and log out You will return to the normal screen Users are automatically logged out in the following circumstances When the machine enters the...

Page 46: ...figurable from System Menu refer to the following Setup and Registration System Menu page 6 1 NOTE The factory default administrator ID and administrator password are set as shown below Administrator...

Page 47: ...rom GMT Choose the nearest listed location from the list If you select a region that utilizes summer time configure settings for summer time Date Year Mon Day Set the date for the location where you u...

Page 48: ...settings refer to the following Network Settings page 6 13 IPv4 setting 1 Display the screen Menu key key Wired Network key key TCP IP OK key 2 Configure the settings 1 key On OK key 2 Select key whi...

Page 49: ...he network from System Menu or turn the machine OFF and then ON Restart Printer page 6 23 NOTE Ask your network administrator for the IP address in advance and have it ready when you configure this se...

Page 50: ...gure the network in details from System menu Wi Fi Settings page 6 10 Setting the Connection by Using the Wi Fi Setup Tool This is the tool included in the Product Library You can configure the connec...

Page 51: ...ext 2 Use LAN cable Next Next NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware Wizard dialog box displays select Can...

Page 52: ...rator password and select the OK key 4 key Wi Fi Direct OK key NOTE Only one machine can be searched using Wi Fi Setup Tool It may take times to search the machine If the machine is not detected selec...

Page 53: ...play the screen 7 Select Maintenance 8 Wi Fi Setup Tool OK Setting Wi Fi Direct page 2 24 NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to...

Page 54: ...r Custom as device discovery method and specify the IP address or host name to search the machine 4 Select the machine Next 5 Select Use the device settings on Authentication mode and enter the login...

Page 55: ...handheld device If a confirmation message appears on the operation panel of the machine select Yes The network between this machine and the handheld device is configured When the wireless network func...

Page 56: ...rect Set key 5 Note the network name SSID IP address and password 6 Configure the handheld device 1 Settings Wi Fi 2 Select the network name SSID appeared in step 5 from the list 3 Enter the password...

Page 57: ...numbers Select the or key to enter a number Select the or key to move the cursor left or right The factory default settings for the administrator ID is 4000 NOTE Enter a password consisting of between...

Page 58: ...s Select the Go key Recovery time from Sleep Mode is as follows Note that ambient environmental conditions such as ventilation may cause the machine to respond more slowly 1 Display the screen 1 Menu...

Page 59: ...the Go key on the operation panel If print data is received during Sleep the machine automatically wakes up and starts printing 1 Display the screen 1 Menu key key Device Common key key Sleep Level Se...

Page 60: ...unction 3 Set the Sleep rule 1 key Network or Card Reader OK key Card Reader is displayed when the optional Card Authentication Kit is activated 2 key Off or On OK key Power Off Rule models for Europe...

Page 61: ...er print speed for quiet processing Select this mode when the running noise is uncomfortable When the Quiet Mode key is selected the Quiet Mode key blinks and Quiet Mode is enabled NOTE The processing...

Page 62: ...nter driver allows you to take full advantage of the features of the machine Use this driver to create PDF files KX XPS DRIVER This printer driver supports the XPS XML Paper Specification format devel...

Page 63: ...owing Custom Install page 2 34 1 Insert the DVD 2 Display the screen 3 Select Express Install NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome...

Page 64: ...ss for the port name Installation may fail if the host name is specified NOTE The machine cannot be detected unless it is on If the computer fails to detect the machine verify that it is connected to...

Page 65: ...xample for installing the software in Windows 8 1 using Custom Install 1 Insert the DVD NOTE When you have selected Device settings in Windows XP the dialog box for device setting will appear after Fi...

Page 66: ...he port name Installation may fail if the host name is specified NOTE The machine cannot be detected unless it is on If the computer fails to detect the machine verify that it is connected to the comp...

Page 67: ...2 36 Installing and Setting up the Machine Installing Software 2 Select the driver to be installed 3 Click Utility tab and select the utility to be installed 4 Click Install 2 3 1 2 3 1...

Page 68: ...computer by following the screen prompts This completes the printer driver installation procedure NOTE To install Status Monitor on Windows versions preceding Windows 8 it is necessary to install Micr...

Page 69: ...deleted 3 Finish uninstalling If a system restart message appears restart the computer by following the screen prompts This completes the software uninstallation procedure NOTE Uninstallation on Windo...

Page 70: ...he printer driver installation If a USB connection is used the machine is automatically recognized and connected If an IP connection is used the settings below are required NOTE Installation on Mac OS...

Page 71: ...ck the item that appears in Name and then select the driver in Use 3 Select the options available for the machine 4 The selected machine is added NOTE When using an IP connection click the IP icon for...

Page 72: ...lling and Setting up the Machine Checking the Counter Checking the Counter Check the number of sheets printed 1 Display the screen Menu key key Counter key 2 Check the counter Select the item you want...

Page 73: ...all settings therefore please change the login user name and password In addition this machine is equipped with user authentication function which can be configured to limit the access to this machin...

Page 74: ...to access all pages including Document Box The factory default setting for the default user with administrator privileges is shown below Upper case and lower case letters are distinguished case sensi...

Page 75: ...t status 2 Configure the function Select a category from the navigation bar on the left of the screen NOTE If the screen There is a problem with this website s security certificate is displayed config...

Page 76: ...ame Print the status page to check the machine s IP address and the host name Menu key key Report Print key key Print Status Page OK key OK key 3 Log in with administrator privileges The factory defau...

Page 77: ...achine Command Center RX 2 Configure the Security Settings From the Security Settings menu select the setting you want to configure NOTE For details on settings related to certificates refer to the fo...

Page 78: ...e status page to check the machine s IP address and the host name Menu key key Report Print key key Print Status Page OK key OK key 3 Log in with administrator privileges The factory default setting f...

Page 79: ...y the host name Enter the device information and then click Submit IMPORTANT After changing the setting restart the network or turn the machine OFF and then ON To restart the network click Reset in th...

Page 80: ...mit the size of E mails Item E mail Size Limit in E mail Send Settings The procedure for specifying the SMTP settings is explained below 1 Display the screen Display the SMTP Protocol screen 1 Launch...

Page 81: ...2 50 Installing and Setting up the Machine Command Center RX 4 From the Network Settings menu click Protocol 2 Configure the settings Set SMTP E mail TX to On in the Send Protocols 1 2...

Page 82: ...ss of the SMTP server SMTP Port Number Specify the port number to be used for SMTP The default port number is 25 SMTP Server Timeout Set the amount of time to wait before time out in seconds Authentic...

Page 83: ...se this setting if you have set E mail Size Limit for SMTP server If not enter a value of 0 zero to enable E mail sending regardless of the size limit Sender Address 1 1 Be sure to enter the items Spe...

Page 84: ...Use This chapter explains the following operations Loading Paper 3 2 Precaution for Loading Paper 3 2 Selecting the Paper Feeder Units 3 3 Loading in the Cassettes 3 4 Precautions for Outputting Pape...

Page 85: ...igh humidity as dampness can be a cause of problems Seal any remaining paper after loading in the multipurpose tray or cassettes back in the paper storage bag If the machine will not be used for a pro...

Page 86: ...ecutive Statement Folio 16K 216 340mm B5 ISO Custom Plain Preprinted Bond Recycled Vellum Rough Letterhead Color Prepunched Thick High Quality Custom 1 to 8 250 sheets 80 g m2 page 3 4 2 Cassette 2 3...

Page 87: ...ttes Load paper in the cassettes The procedures here represent the cassette 1 1 Pull the Cassette completely out of the machine 2 Adjust the paper length guide to the paper size required NOTE If the b...

Page 88: ...3 5 Preparation before Use Loading Paper When using Folio Oficio II or Legal 3 Adjust the position of the paper width guides located on the left and right sides of the Cassette 4 Load paper...

Page 89: ...Loading Paper page 3 2 Before loading the paper be sure that it is not curled or folded Paper that is curled or folded may cause paper jams Ensure that the loaded paper does not exceed the level indic...

Page 90: ...3 7 Preparation before Use Precautions for Outputting Paper Precautions for Outputting Paper Paper Stopper When using paper A4 letter or larger open the paper stopper shown in the figure...

Page 91: ...4 12 Deleting the Documents Stored in the Quick Copy Box 4 12 Printing Document from Proof and Hold Box 4 13 Deleting the Documents Stored in the Proof and Hold Box 4 13 Printing Documents from Privat...

Page 92: ...ng Imaging tab This tab lets you configure settings related to the quality of the print results Publishing tab This tab lets you create covers and inserts for print jobs and put inserts between sheets...

Page 93: ...steps when printing For the settings refer to the following Printer Driver User Guide 1 In charms on Desktop click Settings Control Panel and then Devices and Printers 2 Right click the printer driver...

Page 94: ...e and select Print in the application 2 Configure the settings 1 Select the machine from the Printer menu and click the Properties button NOTE To print the document from applications install the print...

Page 95: ...s not included in print sizes of the machine such as cardstock or envelopes the paper size needs to be registered To print on the special paper such as thick paper or transparency click Media type men...

Page 96: ...ms on Desktop click Settings Control Panel and then Devices and Printers 2 Right click the printer driver icon of the machine and click the Printer properties menu of the printer driver 3 Click the Ba...

Page 97: ...Save button 7 Click the OK button 8 Click the OK button 3 Display the print settings screen Click File and select Print in the application 4 Select the paper size and type of non standard size paper 1...

Page 98: ...special paper such as thick paper or transparency click Media type menu and select the media type 4 Select the paper source in the Source menu 5 Click OK button to return to the Print dialog box 5 Sta...

Page 99: ...printing do the following 1 Double click the printer icon displayed on the taskbar at the bottom right of the Windows desktop to display a dialog box for the printer 2 Click the file for which you wis...

Page 100: ...dard on printing function included in Android 4 4 or later products Mopria Print Service needs to be installed and enabled in advance For details on how to use refer to a Web site of Mopria Alliance P...

Page 101: ...uments from the following boxes Printing Document from Quick Copy Box page 4 12 Printing Document from Proof and Hold Box page 4 13 Printing Documents from Private Print Box page 4 14 Printing Documen...

Page 102: ...cuments in Quick Copy Proof and Hold select All Files 2 Specify the number of copies to print as desired and select the OK key Printing starts Deleting the Documents Stored in the Quick Copy Box 1 Dis...

Page 103: ...ocument 1 Select the document to print All Files key OK key To apply this process to all documents in Quick Copy Proof and Hold select All Files 2 Specify the number of copies to print as desired and...

Page 104: ...opies to print as desired and select the OK key Printing starts Upon completion of printing the Private Stored job is automatically deleted Deleting the Documents Stored in the Private Print Box 1 Dis...

Page 105: ...and select the OK key Printing starts Deleting the Documents Stored in the Stored Job Box 1 Display the screen 1 Menu key key Job Box key key Private Stored OK key 2 Select the creator of the documen...

Page 106: ...umber of stored jobs Value 0 to 300 NOTE When 0 is set Quick Copy cannot be used Delete This setting specifies that documents such as Private Printing Quick Copying or Proof and Hold Printing saved te...

Page 107: ...Exit in the menu to exit the Status Monitor Exit automatically The Status Monitor automatically shuts down after 7 minutes if it is not being used Quick View State The status of the machine is displa...

Page 108: ...s displayed Select a job on the job list and it can be canceled using the menu displayed with a right click Paper Tray Status Tab Information is displayed about the paper in the printer and about the...

Page 109: ...nd Center RX If the printer is connected to a TCP IP network and has its own IP address use a web browser to access the Command Center RX to modify or confirm the network settings This menu is not dis...

Page 110: ...list occurs 1 Select Enable event notification If this setting is set to Off then the Status Monitor will not start up even when printing is executed 2 Select an event to use with the text to speech...

Page 111: ...K 5 Select the driver of the machine OK The Configuration Tool window appears NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found Ne...

Page 112: ...onfiguration Tool Exit using the Close button Click in the top right corner of the Configuration Tool window Exit using the OK or Cancel button Clicking OK exits the Configuration Tool after applying...

Page 113: ...rom the multipurpose tray regardless of what is set in the printer driver Default emulation Select the emulation for operating this machine by commands oriented to other types of printers Values Line...

Page 114: ...ISO Envelope 10 Envelope 9 Envelope 6 Envelope Monarch Envelope C5 Envelope DL Oficio II 216 340 mm 16K Hagaki Cardstock OufukuHagaki Return postcard Youkei 2 Youkei 4 Custom Paper capacity Show the m...

Page 115: ...del name System firmware Displays the version of the machine s system firmware Engine firmware Displays the version of the machine s engine firmware Serial number Displays the machine s serial number...

Page 116: ...ding Paper in the Multipurpose Tray 5 2 Canceling Jobs 5 5 Using Document Boxes 5 6 What is Job Box 5 6 What is Removable Memory Box 5 6 Operating using Removable USB Memory 5 7 Printing Documents Sto...

Page 117: ...5 sheets Thick paper 104 7 g m2 70 sheets Hagaki Cardstock 15 sheets Envelope DL Envelope C5 Envelope 10 Envelope 9 Envelope 6 3 4 Envelope Monarch Youkei 4 Youkei 2 5 sheets OHP film 1 sheet 1 Open t...

Page 118: ...ng the paper keep the print side facing up Curled paper must be uncurled before use When loading paper into the multipurpose tray check that there is no paper left over in the tray from a previous job...

Page 119: ...ufuku hagaki Return postcard 2 Hagaki Cardstocks 3 Portrait form envelopes 4 Landscape form envelopes IMPORTANT Use unfolded Oufuku hagaki Return postcard How to load envelopes orientation and facing...

Page 120: ...Jobs Canceling Jobs 1 While the printer displays Processing select Cancel key appears on the message display followed by the job name currently in progress 2 Cancel a job Select the job to cancel and...

Page 121: ...e connected to the USB memory slot on the machine to print a saved file You can print data directly from the USB memory without a PC NOTE To use the Stored Job Box and the Quick Copy Box an SD SDHC me...

Page 122: ...DF file Version 1 7 or older TIFF file TIFF V6 TTN2 format JPEG file XPS file OpenXPS file Encrypted PDF file Printing Documents Stored in Removable USB Memory 1 Plug the USB memory Plug the USB memor...

Page 123: ...5 Select the desired paper source and select the OK key Printing of the selected file begins Print a file list 1 Display the screen Menu key key USB Memory key 2 Print a file list key Print File List...

Page 124: ...nu Settings 6 3 Report Print 6 4 Paper Settings 6 6 Print Settings 6 8 Wi Fi Direct Set 6 10 Wi Fi Settings 6 10 Wired Network 6 12 Network Settings 6 13 Device Common 6 17 Security 6 22 User Job Acco...

Page 125: ...isplay Then select from the settings displayed Refer to Menu Settings on the following page and configure as needed Operation Method page 2 11 NOTE In order to change settings that require administer...

Page 126: ...has occurred page 6 19 Timer Configure settings related to the time page 6 19 Sleep Level Set Select the Sleep level page 6 20 Power Off Rule models for Europe Select whether or not the machine enter...

Page 127: ...Wired Status The wired network connection status appears page 6 23 Wi Fi Status The wireless LAN status appears page 6 23 Wi Fi Direct Information on the device that is connected by Wi Fi Direct appea...

Page 128: ...isk File List You can print a list of the files in the RAM disk NOTE This setting is displayed when RAM Disk Mode is set to On Print SD Card File List You can print a list of the files in the SD Card...

Page 129: ...16K Statement Folio If custom is selected register the custom sizes used in cassette 1 to 3 Values Metric X 105 to 216 mm in 1 mm increments Y 148 to 356 mm in 1 mm increments Inch X 4 13 to 8 50 in...

Page 130: ...06 g m to 135 g m Normal 1 60 g m to 74 g m Heavy 2 1 136 g m to 163 g m Normal 2 75 g m to 90 g m Heavy 3 1 164 g m to 220 g m Normal 3 91 g m to 105 g m Extra Heavy 1 Transparencies Media Type Defau...

Page 131: ...the paper feed Values Off The printer driver settings are followed Auto Feed If Auto is selected in the printer driver and there is paper in the multipurpose tray then the paper feed will be from the...

Page 132: ...as the number of pages and print orientation Copies Set the default number of copies from 1 to 999 Value 1 to 999 copies Orientation You can select portrait upright or landscape sideways page orienta...

Page 133: ...nection Value Day 00 to 99 Hour 00 to 23 Minute 00 to 59 NOTE This function is displayed when the wireless network function is available on the machine Item Description Wi Fi Select whether to use Wi...

Page 134: ...ddress Value NOTE When DHCP is set to On this item is displayed only and cannot be entered Subnet Mask Set the IP subnet mask Value NOTE When DHCP is set to On this item is displayed only and cannot b...

Page 135: ...On NOTE This function is displayed when TCP IP IPv6 is set to On IMPORTANT After changing the setting restart the network or turn the machine OFF and then ON Item Description Restart Network Restarts...

Page 136: ...n is displayed when Bonjour is set to On Wi Fi 1 Wired Network NetBEUI Selects whether to receive documents using NetBEUI 2 Value Off On Wi Fi Direct 1 Set whether to enable this function for each net...

Page 137: ...t 1 Set whether to enable this function for each network Value Disable Enable NOTE This function is displayed when LPD is set to On Wi Fi 1 Wired Network IPP Selects whether to receive documents using...

Page 138: ...HTTPS 2 3 Value Off On Wi Fi Direct 1 Set whether to enable this function for each network Value Disable Enable NOTE This function is displayed when HTTPS is set to On Wi Fi 1 Wired Network ThinPrint...

Page 139: ...This function is displayed when WSD PRINT is set to On Wi Fi 1 Wired Network Enhanced_WSD Set whether to use our proprietary web services 2 Value Off On Wi Fi Direct 1 Set whether to enable this funct...

Page 140: ...the date while using the trial version of an application you will no longer be able to use the application Time Hour Min Sec Set the date and time for the location where you use the machine Value Hour...

Page 141: ...l Value On Off Job End Emit a sound when a print job is normally completed Value On Off Ready Emit a sound when the warm up is completed Value On Off Error Emit a sound when errors occur Value On Off...

Page 142: ...s configured as the default paper source and there is no paper in the multipurpose tray or turn it to Off not to have the error displayed Value On Off Item Description Auto Panel Reset If no jobs are...

Page 143: ...Select the Sleep level Set the Energy Saver mode to reduce power consumption even more than Quick Recovery mode Value Quick Recovery Energy Saver Network Set whether to use the Energy Saver mode for...

Page 144: ...escription Disp Status Log Set the display method of the Status Log If the ID card authentication is enabled this setting is applied when you refer to the print job or print job log from Command Cente...

Page 145: ...SB Host This locks and protects the USB port USB host Value Unblock Block USB Device This locks and protects the USB interface connector USB Device Value Unblock Block USB Storage This locks and prote...

Page 146: ...s appears Item Description Restart Printer Restart the machine without turning the power switch off Use this to deal with any unstable operation by the machine Same as the computer restart Service Set...

Page 147: ...selected NetwkName SSID Check the SSID Service Set Identifier of the wireless LAN to which the machine connects NOTE This function is displayed when Wi Fi Direct is set to On Detailed information is...

Page 148: ...age the Number of Sheets Used on Jobs Printed from a PC 7 6 Enabling Job Accounting 7 7 Job Accounting Access 7 8 Job Accounting Local 7 9 Adding an Account 7 9 Restricting the Use of the Machine 7 11...

Page 149: ...tion Overview of User Login Administration User login administration specifies how the user access is administered on this machine An ID card is used for machine login NOTE To use user authentication...

Page 150: ...functions appears when the Card Authentication Kit is activated Card Authentication Kit B Card Authentication Kit page 9 2 NOTE Enter an ID consisting of between 1 and 16 numbers Select the or key to...

Page 151: ...or Permit OK key NOTE This functions appears when the Card Authentication Kit is activated Card Authentication Kit B Card Authentication Kit page 9 2 This function can only be used when the administra...

Page 152: ...section explains procedures while setting job accounting Login Logout When User Login is enabled the ID card authentication screen will appear each time the machine is used Login Place the ID card on...

Page 153: ...the number of jobs to be printed from the PC on the network you need to configure settings by using the printer driver on the PC 100 400 200 A 00000001 1 Enable job accounting page 7 7 3 Enter the ass...

Page 154: ...Job Account OK key key On OK key NOTE Enter an ID consisting of between 1 and 16 numbers Select the or key to enter a number Select the or key to move the cursor left or right The factory default sett...

Page 155: ...tings key AccountingAccess OK key key Local or Network OK key NOTE Enter an ID consisting of between 1 and 16 numbers Select the or key to enter a number Select the or key to move the cursor left or r...

Page 156: ...IDs are managed as numeric strings 1 and 001 are handled as different accounts Also once Job Accounting is enabled no jobs are printed unless information is attached showing the accounts from which t...

Page 157: ...ID 1 Enter the account name 2 Select the OK key A new account is added on the account list NOTE You can set a number from 1 to 8 digits Select the or key to enter a number Select the or key to move th...

Page 158: ...OK key Item Descriptions Restriction Limits the total number of sheets used for printing Maximum Output Limits the number of sheets used for printing This setting is displayed when the Restriction is...

Page 159: ...ct the OK key 2 Select the key 3 key Restriction OK key 4 key Off Counter Limit or Reject Usage OK key When Counter Limit is selected proceed to next step 5 key Maximum Output OK key 6 Enter a counter...

Page 160: ...Select the item you want to change and select the OK key 4 Refer to Restricting the Use of the Machine to change account information The account information is changed NOTE Enter an ID consisting of b...

Page 161: ...numeric strings 1 and 001 are handled as different accounts Also once Job Accounting is enabled no jobs are printed unless information is attached showing the accounts from which the jobs are being pr...

Page 162: ...count ID If this option is selected the user does not have to enter the Account ID for each print job Prompt for account ID A screen for entering the Account ID will be displayed when attempting a pri...

Page 163: ...7 16 User Authentication and Accounting User Login Job Accounting Job Accounting Local 3 Click OK NOTE For other settings of job accounting refer to the following Printer Driver User Guide...

Page 164: ...number of pages for each account and resets the counts by account When checking Each Job Accounting select the account for which you want to check the count Types of the counts are as follows Print Ac...

Page 165: ...ter a number Select the or key to move the cursor left or right The factory default settings for the administrator ID is 4000 NOTE Enter a password consisting of between 0 no settings and 16 numbers S...

Page 166: ...ry of account codes on the machine appears perform the following 1 Enter the account ID OK key 2 Proceed to complete the rest of the steps Logout When the operations are complete select the Logout key...

Page 167: ...r Job Account key key Apply Limit key For details on each function see the table below Item Description Apply Limit This specifies how the machine behaves when the counter has reached the limit of res...

Page 168: ...Enter the administrator password and select the OK key 2 Configure the settings key Unknown ID Job OK key key Reject or Permit OK key Item Descriptions Permit The job is permitted to be printed Rejec...

Page 169: ...inistrator ID is 4000 NOTE Enter a password consisting of between 0 no settings and 16 numbers Select the or key to enter a number Select the or key to move the cursor left or right The factory defaul...

Page 170: ...ns 8 11 Machine Operation Trouble 8 11 Printed Image Trouble 8 13 Responding to Messages 8 16 Clearing Paper Jams 8 24 Jam Location Indicators 8 24 Remove any jammed paper in Cassette 1 8 25 Remove an...

Page 171: ...e each time you replace the toner container and whenever vertical lines appear 1 Open the front cover 2 Lift the developer unit together with the toner container out of the machine CAUTION For safety...

Page 172: ...t from the machine 5 Place the drum unit flat on a clean level surface IMPORTANT Do not place the developer unit together with the toner container on end IMPORTANT Do not touch the drum or subject the...

Page 173: ...n charger cleaner back and forth 2 or 3 times to clean the charger wire 8 When cleaning is complete return the drum unit to the original position IMPORTANT Before using the charger cleaner for the fir...

Page 174: ...5 Troubleshooting Regular Maintenance 9 Return the developer unit together with the toner container to its position aligning the guides at both ends with the slots in the machine 10Close the front cov...

Page 175: ...amount of toner required to accomplish your printing jobs According to ISO IEC 19752 and EcoPrint switched off the toner container can print as follows A4 Letter paper is assumed Life of the Toner Co...

Page 176: ...Troubleshooting Regular Maintenance Replacing the Toner Container 1 Open the front cover 2 Unlock the toner container 3 Remove the toner container 4 Put used toner containers into the plastic waste b...

Page 177: ...8 8 Troubleshooting Regular Maintenance 5 Remove the new toner container from the box 6 Shake the toner container 7 Install the toner container IMPORTANT Do not touch the points shown below 5 6 5 6...

Page 178: ...the new toner container is installed correctly Return the exhausted toner container to your dealer or service representative The collected toner container will be recycled or disposed in accordance w...

Page 179: ...t position for printing for each available paper source This setting is available for each cassette when optional paper feeders are installed Value 25 to 25 mm in 5 mm increments Adjust print quality...

Page 180: ...he power cord Connect both ends of the power cord securely page 2 8 Blank sheets are ejected Check that the settings of the application software Paper often jams Is the paper loaded correctly Load the...

Page 181: ...ry not recognized Is the USB host blocked Select Unblock in the USB host settings page 6 22 Check that the USB memory is securely plugged into the machine While Auto IP is set to On the IP address is...

Page 182: ...OK Select the Menu key Adjust Maintenance Service MC OK OK and increase the adjustment value Increase the adjustment value 1 level at a time from the current value If there is no improvement after th...

Page 183: ...ion one level higher than the current setting The altitude is 1000 m or higher and dots appear in the image Select the Menu key Adjust Maintenance Service Altitude Adj and set to an elevation one leve...

Page 184: ...Menu key Adjust Maintenance Service MC OK OK and increase the adjustment value Increase the adjustment value 1 level at a time from the current value If there is no improvement after the value is inc...

Page 185: ...GO key Add paper Cassette Is the indicated cassette out of paper The paper has run out in the paper source displayed Supply paper according to the paper source displayed paper cassettes multipurpose...

Page 186: ...ID card has been registered Cannot start this job Press Go You cannot use the specified box Job is canceled Select the GO key Cannot use this function This message is displayed when a user tries to us...

Page 187: ...anel cannot exchange data Turn the power switch off and then back on again If this message still remains turn the printer off and unplug it from the mains power supply Then contact your service repres...

Page 188: ...is canceled Select the GO key Message Checkpoints Corrective Actions Reference Page Job not stored Press GO Printing using the Job Box function failed because there was insufficient space available o...

Page 189: ...ing select the Cancel key Missing developer unit or toner Are the toner container and developer unit installed correctly Correctly install the toner container and developer unit page 8 2 Message Check...

Page 190: ...s canceled Select the GO key The possible error codes and their descriptions are as follows 04 Insufficient space on the RAM disk If the optional RAM disk is installed increase the RAM disk size by ch...

Page 191: ...e specified toner container USB memory error Press GO An error occurred in the removable memory The job stopped Select the GO key The possible error codes and their descriptions are as follows 01 The...

Page 192: ...l Contact your Service Representative Wrong Account Displayed when an attempt is made to register an account in the Job Accounting menu by entering an account code that already exists page 7 9 Wrong I...

Page 193: ...r jam NOTE Online help messages are available in the printer s message display to provide simple instructions for clearing jams Select key when the paper jam message has appeared For details on Help S...

Page 194: ...tte 1 out toward you until it stops 2 Remove any jammed paper 3 Push Cassette 1 back in CAUTION Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of paper...

Page 195: ...8 26 Troubleshooting Clearing Paper Jams 4 Open the front cover 5 Close the front cover...

Page 196: ...te 2 out toward you until it stops 2 Remove any jammed paper 3 Push Cassette 2 back in s CAUTION Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of pape...

Page 197: ...8 28 Troubleshooting Clearing Paper Jams 4 Open the front cover 5 Close the front cover...

Page 198: ...tte 3 out toward you until it stops 2 Remove any jammed paper 3 Push Cassette 3 back in CAUTION Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of paper...

Page 199: ...8 30 Troubleshooting Clearing Paper Jams 4 Open the front cover 5 Close the front cover...

Page 200: ...ose Tray 1 Remove any jammed paper 2 Remove all the paper 3 Reload the paper CAUTION Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of paper from insid...

Page 201: ...tte 1 out toward you until it stops 2 Remove any jammed paper 3 Push Cassette 1 back in CAUTION Do not reuse jammed papers If the paper tears during removal be sure to remove any loose scraps of paper...

Page 202: ...tainer out of the machine 6 Place the developer unit together with the toner container flat on a clean level surface IMPORTANT Do not touch the developer roller or subject the developer roller to shoc...

Page 203: ...vel surface 9 Open Feed Cover C IMPORTANT The fuser unit inside the machine is hot Do not touch it as it may result in burn injury Do not touch the drum or subject the drum to shock Print quality will...

Page 204: ...10Remove any jammed paper 11Push Feed Cover back in 12Return the drum unit to the original position 13Return the developer unit together with the toner container to its position aligning the guides at...

Page 205: ...8 36 Troubleshooting Clearing Paper Jams 14Close the front cover...

Page 206: ...ms Remove any jammed paper in Rear Cover 1 Open Rear Cover 2 Remove any jammed paper 3 Open the feed cover D CAUTION The fixing unit is extremely hot Take sufficient care when working in this area as...

Page 207: ...8 38 Troubleshooting Clearing Paper Jams 4 Remove any jammed paper 5 Pull Cassette 1 out toward you until it stops 6 Open Feed Cover 7 Remove any jammed paper...

Page 208: ...8 39 Troubleshooting Clearing Paper Jams 8 Push Feed Cover back in 9 Push Cassette 1 back in 10Push Rear Cover 11Open the front cover...

Page 209: ...ams 12Close the front cover Remove any jammed paper in Duplex Unit 1 Open Rear Cover 2 Remove any jammed paper CAUTION The fixing unit is extremely hot Take sufficient care when working in this area a...

Page 210: ...8 41 Troubleshooting Clearing Paper Jams 3 Push Rear Cover 4 Pull Cassette 1 out toward you until it stops 5 Open Feed Cover 6 Remove any jammed paper...

Page 211: ...8 42 Troubleshooting Clearing Paper Jams 7 Push Feed Cover back in 8 Push Cassette 1 back in 9 Open the front cover 10Close the front cover...

Page 212: ...tional Equipment 9 2 Optional Applications 9 5 Starting Application Use 9 5 Checking Details of Application 9 6 Paper 9 8 Basic Paper Specifications 9 8 Choosing the Appropriate Paper 9 9 Special Pape...

Page 213: ...ntication Kit User login administration can be performed using ID cards To do so it is necessary to register ID card information on the previously registered local user list For more information about...

Page 214: ...nts of the SD SDHC memory card can be read from the operation panel or automatically when you power on or reset the machine Installing and Formatting the SD SDHC Memory Card To use an unused SD SDHC m...

Page 215: ...9 4 Appendix Optional Equipment 4 Replace the covers...

Page 216: ...es the application can be used during the trial period differ depending on the application If you change the date time while using the trial version of an application you will no longer be able to use...

Page 217: ...istrator ID and select the OK key 3 Enter the administrator password and select the OK key NOTE Select the or key to enter a number Select the or key to move the cursor left or right NOTE If you start...

Page 218: ...detailed information on the selected application Select the key to view the next screen Select the key to return to the previous screen The table below lists the item you can view Extend the trial per...

Page 219: ...oor quality paper may result in unsatisfactory output Basic Paper Specifications that can be Used with This Machine The following table lists the specifications of paper that is supported with this ma...

Page 220: ...rade of paper Paper that is too heavy or too light may be supplied incorrectly or cause paper jams which may cause excessive wear of the machine Mixed paper weight i e thickness may cause several shee...

Page 221: ...ss Paper whiteness affects print contrast Use whiter paper for sharper brighter copies Quality Machine problems may occur if sheet sizes are not uniform or if corners are not square edges are rough sh...

Page 222: ...stcard 148 200 mm Envelope Monarch 3 7 8 7 1 2 Envelope 10 4 1 8 9 1 2 Envelope DL 110 220 mm Envelope C5 162 229 mm Envelope 9 3 7 8 8 7 8 Envelope 6 3 4 3 5 8 6 1 2 Youkei 4 105 235 mm Youkei 2 114...

Page 223: ...ial paper Thus special paper is more likely than regular paper to cause printing problems Before purchasing special paper in volume try testing a sample to ensure the print quality is satisfactory Gen...

Page 224: ...by the force applied in the machine The carrier sheet bears the top sheet until the label is used This composition of labels may cause more problems The label surface must be covered completely with t...

Page 225: ...p the following points in mind Do not use envelopes with exposed adhesive In addition do not use the type of envelope in which the adhesive is exposed after the top layer is peeled off Serious damage...

Page 226: ...ng It must be resistant to silicone oil as well Do not use paper with a treated surface such as glossy paper used for calendars Recycled Paper Recycled paper must conform to the specifications however...

Page 227: ...ustom 105 148 mm to 216 356 mm Multipurpose Tray A4 A5 R A5 A6 B5 B6 Folio 216 340 mm Letter Legal Statement Executive Oficio II 16K B5 ISO Envelope 10 Envelope 9 Envelope 6 3 4 Envelope Monarch Envel...

Page 228: ...x 30 9 lb Approx 14 kg Space Required W D Using multipurpose tray 14 77 28 47 375 723 mm Power Source 120 V Specification Model 120 V 60 Hz 8 1 A 230 V Specification Model 220 to 240 V 50 Hz 4 2 A The...

Page 229: ...x 600dpi 1200 equivalent 1200 dpi equivalent 1800 dpi equivalent x 600 dpi Operating System Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows 8 1 Windows 10 Windows Server 2008...

Page 230: ...R A5 A6 Letter Legal Folio 216 340 mm Statement Executive Oficio II 16K B5 ISO Custom 105 148 to 216 356 mm Supported Paper Paper weight 60 to 163 g m2 Media types Plain Recycled Special Paper Dimensi...

Page 231: ...own as zero configuration networking is a service that automatically detects computers devices and services on an IP network Bonjour because an industry standard IP protocol is used allows devices to...

Page 232: ...Internet Grayscale A computer color expression Displayed images of this sort are typically composed of shades of gray varying from black at the weakest intensity to white at the strongest without any...

Page 233: ...storage A new part ISO 19005 2 PDF A 2 is currently being prepared POP3 Post Office Protocol 3 A standard protocol to receive E mail from the server in which the mail is stored on the Internet or an...

Page 234: ...y part of the host address made possible by the subnet mask is referred to as the subnet address When you enter the subnet mask be sure to set the DHCP setting to Off TCP IP Transmission Control Proto...

Page 235: ...Print Accounting Report 7 17 Unknown ID Job 7 21 D Date 6 17 Date Format 6 17 Date Setting Date 6 17 Date Format 6 17 Summer Time 6 17 Time 6 17 Time Zone 6 17 Default Gateway 9 20 Settings 6 11 Devi...

Page 236: ...ion 4 16 Specifying the Job Box from a Computer and Storing the Job 4 11 Stored Job Box 4 15 K KPDL 9 21 L Label 9 13 LAN Cable 2 6 Connecting 2 7 Legal Information 1 10 Limited Use of This Product 1...

Page 237: ...ecycled Paper 9 15 Regarding Trade Names 1 10 Regular Maintenance 8 2 Report Print 6 4 Print Fonts List 6 4 Print Menu Map 6 4 Print RAM Disk File List 6 5 Print SD Card File List 6 5 Print Status Pag...

Page 238: ...Tray 1 i 2 2 Tray Extension 2 3 Troubleshooting 8 11 U USB 9 23 USB Cable Connecting 2 8 USB Interface 2 6 USB Interface Connector 2 3 USB Memory Printing 5 7 Remove 5 8 USB Memory Slot 2 3 User Logi...

Page 239: ......

Page 240: ...akapuna Auckland New Zealand Phone 64 9 415 4517 Fax 64 9 415 4597 KYOCERA Document Solutions Asia Limited Unit 3 5 16 F Mita Centre 552 566 Castle Peak Road Tsuen Wan New Territories Hong Kong Phone...

Page 241: ...6 Mecidiyek y 34394 i li stanbul Turkey Phone 90 212 356 7000 Fax 90 212 356 6725 is a trademark of KYOCERA Corporation KYOCERA Document Solutions Deutschland GmbH Otto Hahn Strasse 12 40670 Meerbusch...

Page 242: ...First edition 2016 6 2RYKDEN000...

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