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Operating ReaderStart Software
Showing License Key Information
1
3
2
4
5
Fig. 23: Info: license key
①
Save license to
file
saves the license key in a license file
②
Load license
fr
om file
loads a license key fr
om a license file
③
Get license
shows the current license key details
④
Features
shows factory-set parameters of the reader
⑤
Show less/Show
more
shows/hides the information shown in the right part of the screen under
Get license
In certain cases, it is necessary to send the license key to KATHREIN Solutions GmbH.
1. To do so, click
Save license to file
(
① in
Fig. 23
).
2.
Select the file name and the destination dir
ectory.
3.
Send the file to KA
THREIN Solutions GmbH.
T
o send the file to KA
THREIN Solutions GmbH:
1. Go to the support portal of the KATHREIN Solutions GmbH at
https://support.kathrein-solutions.com/
.
2. If you do not have an account yet, create an account.
3. After the successful registration, click
Ticket Tracking
.
4. Click
Add Ticket
.
➯
A new mask appears in which you can describe your question and attach files.
5.
Attach the file with the license key by clicking
Browse
.
6. Click
Save
to send the file to the KA
THREIN Solutions GmbH support team.