A p p e n d i x A
© 2020, JAPAN CASH MACHINE CO., LTD.
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This section provides Troubleshooting instructions
for the UBA Pro RT/RQ™ Series Banknote Recy-
cler (RT/RQ). This section contains the following
information:
Introduction
Most Banknote Recycler failures are due to minor
causes. Before replacing any parts, ensure that all
Assembly and Circuit Board Connectors are prop-
erly fitted and the Harness is properly connected.
Poor performance by the Recycler is often caused
when dust or foreign objects adhere to the Sensors
or the Transport Belts. Clean the Banknote Inser-
tion Section first, then observe the operating state
of the Recycler in detail when re-initializing
Power, in order to locate any causes of failure, and
the possible fault locations.
Perform all repairs by referring to Calibration and
Testing in Section 6 and Disassembly/Reassembly
in Section 4 of the RT/RQ Operation and Mainte-
nance Manual.
Troubleshooting Overview
This product allows the Operator to perform fault
diagnosis by checking various fault Table listings
against the symptom, and surveying the cause(s) of
any failure occurrences during process.
After determining the cause of a failure, repair the
Unit by replacing any appropriate parts deemed
necessary. Perform the Performance Tests, and
then perform a Sensor readjustment to complete
the repair.
LED Error Codes
The RT/RQ Unit contains LEDs to indicate various
Error Codes when specific errors occur (e.g., a
Banknote Jam inside the Unit). The Green
and
Red
LEDs of the
UBA
Pro Unit and the seven
(7) Multi-Color LEDs (White /Green /Red /
Yellow /Magenta /Cyan /Blue ) of the
RT/RQ Unit indicate Error Status and Communica-
tion Error conditions via their flashing and extin-
guished lighting sequences.
Table A-1 lists the Error Code indications of the
Status LED, Recycler LED and Transport LED.
A TROUBLESHOOTING
Table A-1
LED Error Codes
Recycler
LED
Transport
LED
Status LED
Error Causes
Stand-by/Operating or an error occurred in the UBA Pro Unit.
ROM error (Boot I/F)
RT Transport: Recycler Drum 1 and/or Drum 2 timeout
RQ Transport: Recycler Drum 1 and/or Drum 2 timeout
White: Powering up
Green: In Stand-by
Yellow: Accepting (Before VEND VALID)
Red: After accepted (After VEND VALID)
Blue: After dispensed (After PAY VALID)
Error occurred when...
Downloading Software
Magenta: Collecting
Cyan: Dispensing (Before PAY VALID)
OFF: Error in the UBA Pro Unit
OFF
OFF
OFF
OFF
OFF
NOTE: Refer to the UBA Pro Series Universal
Banknote Acceptor Operation and Maintenance
Manual for the UBA Pro Unit’s details.
OFF
OFF
OFF
OFF
Flashes 1 Time
ON
OFF
OFF
ON