P/N 960-100929R_Rev. 3 {EDP #148849}
© 2012, Japan CashMachine Co., Limited
A - 5
TroubleShooting
iVIZION® Series Next-Generation Banknote Acceptor Unit
Appendix A
Reject Error Code
Table A-4 is the LED Reject Error Flash Codes causes & solutions.
Table A-4
LED Reject Codes
LED
Color
Status LED
Causes and Solutions
Flash
Sequence
Errors
Lit
Green
1
Banknote Insertion
Error
Banknote is rejected by a skew detection.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
2
UV Sensor Error
Banknote is rejected by the UV Sensor process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
3
Banknote remaining
Error (Head Section)
Banknote is rejected by detecting a Banknote remaining in the Acceptor Unit.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
4
Adjustment Error/
Diameter Error
Banknote is rejected by the Validation Sensing process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
5
Transport Time-Out
Error
Transport timing is incorrect.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the path
near the Transport Path Sensors.
6
Denomination Error
Banknote is rejected by an incorrect denomination validation process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
7
Photo Pattern Error 1
Banknote is rejected by the Validation Pattern process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
8
Photo Level Error
Banknote is rejected by the Transmissive Level Validation process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
9
INHIBIT Error
Banknote is rejected by the INHIBIT Setting (banknote acceptance inhibit).
Command for Escrow has not been sent.
[Solution] Ensure that the active state of a Host Machine or an iVIZION
®
DIP Switch
INHIBIT setting is properly set.
10
Reject Request
Banknote is rejected by Host Machine request.
[Solution] Ensure the INHIBIT setting of the Host Machine is correct.
11
Ticket Error
Ticket Upside-down.
[Solution] Ensure that the Ticket Barcode is facing up when inserted.
12
Transport Overrun
Error (Stacker Part)
Banknote is rejected by detecting a Banknote remaining in the Transport Unit.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the
Transport Unit Sensors.
13
Banknote Length Error
Banknote is rejected because of a length longer than the acceptable length.
[Solution] Ensure that the Banknote is a proper length
14
Photo Pattern Error 2
Banknote is rejected by the Validation Pattern process.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform an adjustment of the Acceptor Unit Sensors if necessary.
15
Authentic Banknote
Identify Error
Banknote is rejected by the authentic Banknote Validation process.
[Solution] Ensure a foreign object and/or Banknote is not adhering to the Acceptor
Unit Sensors. Perform adjustment of the Acceptor Unit Sensors if necessary.
KF srl | www.keyfuture.com | Phone +39 059313920
KF srl | www.keyfuture.com | Phone +39 059313920
