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MONEY COUNTER
DT200

USER MANUAL

Summary of Contents for DT200

Page 1: ...MONEY COUNTER DT200 USERMANUAL ...

Page 2: ...est use of this product PLEASE TAKE NOTICE Should the equipment be altered in any way or used in a manner for which it was not intended at the time of delivery the supplier of the equipment accepts no responsibility for injury or damage to personnel or equipment If the conditions for use of the equipment are changed the supplier must be contacted or the declaration of conformity will be invalidate...

Page 3: ...ION When not using the machine for a prolonged period of time please switch off the machine and disconnect the power cord from the machine Not following these instructions may result in fire electrical shock or damage to the machine Ensure the cable is disconnected before moving the machine otherwise the power cord may get damaged resulting in fire and electrical shock Do not pull the cord to unpl...

Page 4: ...g installation notes selection 7 OVERVIEW OF THE PRODUCT main parts main display 10 FEATURES AND SPECIFICATIONS 11 COUNTING OPERATION Getting started Operation modes Counterfeit detection Functions printing thickness wheel adjustment removing jammed notes Factory reset 19 MAINTENANCE AND troubleshoot Maintenance troubleshooting 24 WARRANTY ...

Page 5: ...hine please stop operating switch off and disconnect the power cord immediately Contact the service center for help Any kind of objects dropped into the machine through the case slots or openings Especially conductive objects such as paper clips pins etc Onlyusethetypeofcableprovidedwiththismachine Thismachineshouldonly operate from the type of power source indicated in this user s guide technical...

Page 6: ... 1 Place the machine on a solid flat surface before using 2 Please review the safety considerations to carefully choose an appropriate workspace environment to operate the machine 3 Connect the power cord to the machine power supply port back of the machine 4 Connect the power cord to a grounded wall outlet or ground protection socket 5 Ensure voltage operating range AC 110V 60HZ 6 Turn the machin...

Page 7: ...the count 4 The results will be displayed on the screen 5 Press Report to get a count result by denomination Careful considerations Avoid counting wet excessively dirty folded or curved notes Fan each bundle of notes before counting in case the notes are slightly adhesive to one each other Check for foreign objects mixed up with the notes like paper clips rubber bands pieces of paper etc For more ...

Page 8: ... Panel 2 Impellers Transports counted notes into the stacker 3 Stacker Tray Holds the counted notes 4 Stacker Sensors Signals presence of notes in the stacker 5 Hopper Sensors Signals presence of notes in the hopper 6 Hopper Tray Notes Stage 7 Carry handle Used to carry the counter 1 2 3 4 7 5 6 ...

Page 9: ...rnal LED display or Printer connection port 3 Feeding Gap adjustment screw adjusts notes feeding gap 4 Power outlet fuse to connect the power cord Note Incasethemachineisnothavinganaccuratecountingoperationor displaying errors adjust it as referred in the Thickness Wheel Adjustment Procedure Feeding Gap section 1 2 4 3 ...

Page 10: ... BATCH OFF In batch mode increase batch by 1 In value mode change denomination to the higher value In batch mode decrease batch by 1 In value mode change denomination to the lower value RPT Pull out the Report Switch between Denomination breakdown PRT Print report of the count Switch between LED Display and Printer PRT CLR Reset count to 0 Reset Factory Setting VAL Change Denomination in the follo...

Page 11: ... 1300 notes minute Screen display 4 LCD Size of countable notes Maximum 185x90 mm I Minimum 110x60 mm I Thickness 0 08 0 12 mm Available currencies USD EUR FEED SYSTEM Roller Friction System Back Loading Hopper Capacity STACKER CAPACITY 300 new bills or 150 old bills 300 new bills or 150 old bills Power Supply Power consumption 110 V AC 60Hz 70 Watts Ambient temperature Ambient 32 F 104 F 0 C 35 C...

Page 12: ...a smooth operation We recommend placing the notes between the counting guides left figure then swiftly push the notes to rest on top of the hopper plate right figure 2 Operation Modes For more info on how to ensure a trouble free counting operation please check out our Hawk DT200 Channel on youtube com deteckusa 2 1 Count Mode Once the machine is turned on it defaults to counting mode Under this m...

Page 13: ...on again to move down incrementally 100 50 20 10 or use the UP or DOWN arrows to change the batch number by one The unit will start counting automatically once bills are placed in the hopper As soon as the unit counts the desired batch number it will stop and emit a confirmation beep The screen will show the number of bills in the counted batch If the number of counted bills in the stacker does no...

Page 14: ...er of bills counted will appear on the LCD screen If the batch is incomplete the LCD screen blinks to notify the user 2 5 Value Count Mode This mode allows you to display the total value of bills counted To access this mode press the VAL Button for 3 5 seconds until the VAL indicator is on Select the desired denomination 100 50 20 10 5 2 and 1 as a multiplier by pressing the VAL button multiple ti...

Page 15: ...ote is counterfeit 3 1 Ultraviolet Light UV This feature is used to check all kinds of banknotes which contain UV features The UV function is automatically turned on by default when the machine is powered up It can also be selected or deselected by pressing the CF button If the machine detects a counterfeit note when counting it will stop and emit a beeping sound while the display will show the me...

Page 16: ...ote detection in ADD mode When in ADD mode reset the count with the CLR button then move all bills from the stacker to the hopper for recounting 3 4 Half Note HALF The IR and DD sensors help detect if a half note passes through the counting mechanism This feature is activated by default in all counting modes for convenience The machine will beep and stop counting when a half note is detected and a...

Page 17: ...en counting it will stop and emit a beeping sound while the display will show the message dd alerting the user to the presence of a suspicious bill To clear the error remove the suspicious note from the top of the stacker last note counted press START button to resume the count The counterfeit bill will not be added to the count 4 Printing The DT 200 is compatible only with DETECK Printers You can...

Page 18: ...ymer notes and Paper made notes counted together Having the correct feeding gap adjusted will ensure a smooth counting as well as a trouble free operation Trial and error attempts are recommended before you make the final adjustment When the hopper is too tight please loosen it by toggling the wheel to It works for used thicker notes and Polymer notes to increase the gap When the hopper is too loo...

Page 19: ...ecommend to manually spin the wheels upward while gently pulling out the stuck notes Once the stuck notes are removed press start to resume the count For more info on how to ensure a trouble free counting operation please check out our Hawk DT200 Channel on youtube com deteckusa 7 Factory Reset When the machine is turned on hold the CLR button for 3 seconds until you hear a beep sound This will re...

Page 20: ...out our Hawk DT200 Channel on youtube com deteckusa and Support Portal on deteckusa reamaze com CLEANING ROUTINE Perform the following steps on a daily basis 1 Turn Off the machine when not in use 2 Use a brush to remove the dust deposited on the hopper and the stacker areas 3 Use a compressed air can or dry cloth to clean the sensors in the stacker and hopper areas refer to section below to help ...

Page 21: ...Contact Us support deteckusa com 1 332 228 1098 20 Stacker Sensor Counting Sensor ...

Page 22: ...needs to be re adjusted for improving the machine performance use the Thickness Wheel Error Code Reason Corrective Action Problem with the left counting sensor or relative circuit Clean the sensor or contact support team Problem with the right counting sensor or relative circuit Clean the sensor or contact support team Problem with the Reset sensor or relative circuit Clean the sensor or contact s...

Page 23: ...move the suspicious Note Follow the cleaning procedure if the error persists Consider reducing the MG sensitivity IR Error Two or more notes passed together partially overlap Ensure that there are no banknotes stuck folded or glued together Check the banknote quality If no obvious visible issues are found count the notes again and check if the problem persists The hopper may be set too loose Adjus...

Page 24: ...leshoot step or you can find more information on our Support Portal deteckusa reamaze com How to replace the Rubber Tongue Please contact our support team at support deteckusa com to proceed with this troubleshoot step or you can find more information on our Support Portal deteckusa reamaze com 1 Use a phillips screwdriver to open the left cover right cover back cover of the machine 2 Pull out the...

Page 25: ...ion the warranties of merchantability and fitness for a particular purpose to the duration of this express limited warranty Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you The remedies described herein are your sole and exclusive remedies and our entire liability for any breach of this limited warranty Our liability shall unde...

Page 26: ...iod we will in our sole discretion either a repair or b replace such product or the defective part free of charge Customer should allow the manufacturer the time and opportunity to test and diagnose the machine to determine warranty and non warranty claims HOW DO YOU OBTAIN WARRANTY SERVICE Unless restricted or prohibited by applicable law in returning this DETECK product for repair or replacement...

Page 27: ...he back side of the machine Serial Number Located on the back side of the machine Nature of the problem What happened and when did it happen Did the machine display an error message Steps Taken Steps already taken to resolve the problem and the results if any Technical Support contact information Email support deteckusa com Phone 332 228 1098 Support Portal deteckusa reamaze com ...

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