neoVI FIRE 2 User’s Guide
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© 2016 Intrepid Control Systems, Inc.
Version 2.1 - October 10, 2016
8
Support Contact Information
If you have a problem you cannot resolve on your own, feel free to contact ICS for assistance
at one of our offices.
8.1 ICS United States Headquarters
Our primary support personnel can be reached at our American headquarters in the Detroit
area, using the following contact information:
•
Phone:
(800) 859-6265 or (586) 731-7950, extension 1.
•
Fax:
(586) 731-2274.
•
Email:
Intrepid’s normal support hours are from 8 am to 5 pm, Monday to Friday, United States
Eastern time. If you require assistance outside standard business hours, feel free to contact us
and a member of our support team will get back to you as soon as possible.
8.2
ICS International Offices
European Union Office
For support in the EU, please contact Intrepid’s Germany office:
•
Phone:
+49 721 6633703 -4.
•
Fax:
+49 721 6633703 -9.
•
Email:
Japan Office
Intrepid’s office in Yokohama can be reached as follows:
•
Phone:
+81-(0)45- 263-9294.
•
Mobile Phone:
080-8884-0111.
•
Fax:
045-263-9296.
•
Email:
Korea Office
In Korea, use the following contact information:
