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InnoMedia, Inc
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Try isolating the MTA 6328-2Re from all electronic devices and move the MTA 6328-2Re away
from your modem, your computer, and other network devices (you may need longer cables.)
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Do you have the MTA 6328-2Re connected to the inside wiring of your house?
If you do have the MTA 6328-2Re connected to the inside wiring in your home, please disconnect
your inside wiring from the MTA 6328-2Re and connect a single corded phone directly into the
Phone 1 port of the MTA 6328-2Re and try placing a call. If you no longer hear the problem, then
the issue may have been with your inside wiring. Try using a cordless expandable phone system
throughout your home instead of your inside wiring or contact a technician.
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Do you have a router?
If you are using a wireless router, unplug the router and connect your MTA 6328-2Re directly into
your modem. Test your InnoMedia service again to find out if your wireless router is causing
interference with the MTA 6328-2Re.
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Is your Broadband connection fast enough?
