InnoMedia 6308 Administrator'S Manual Download Page 1

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InnoMedia, Inc

Administrator Guide

for InnoMedia SIP Devices

Models covered: 6308, 6328-2Re, 6328-4, 6328-8, 6628, 6528

Doc rev. 1.0

September, 2007

Summary of Contents for 6308

Page 2: ...nformation 19 Configuring MAC Cloning 21 Configuring DMS Setting 22 Configuring VLAN Setting 23 Changing Administrator ID and Password 24 Changing End User ID and Password 25 Rebooting SIP Device 27 R...

Page 3: ...HTTP Provisioning for SIP Device 90 Appendix B Troubleshooting for 6328 2Re 96 Installation Problems 96 Quality of Service Concerns 97 Appendix C ADSL Configuration MTA 6628 100 Web User Interface 100...

Page 4: ...iances can be found within the appendices of this document Therefore it is advisable to refer to the appendix if the information you require is not found within the general documentation This document...

Page 5: ...teps Do the following steps to connect your SIP Device with a PC NOTE You will need to use a PC that has an Internet browser and a network interface card NIC properly installed Table 1 Hardware Instal...

Page 6: ...s 3 Click Control Panel 4 Click Network Connections 5 Right mouse click on Local Area Connection See Figure 2 6 Choose Properties 7 Double Click on TCP IP See Figure 3 Setting up Your Computer Local A...

Page 8: ...may be assigned in either DHCP or Static IP At this point you need to know which method is used for your connection You will need to know this before you can proceed with configuring the SIP Device C...

Page 9: ...f available and FQDN Fully Qualified Domain Name This information should be supplied by your ISP or network administrator 4 Select the Link Speed based on the device you connected to by clicking the a...

Page 10: ...settings Please refer to the Telnet interface section to finish configuring the provisioning settings for your SIP Device Table 5 Configuring Provisioning Settings Step Action 1 Open your web browser...

Page 11: ...on IP Network then SNMP Setting 3 Enter the SNMP Manager Address where the SNMP software is installed 4 Enter the SNMP Community Name 1 It must match the string configured on your SNMP server By defa...

Page 12: ...should assign a static IP address to the PC or PCs that will be forwarded any traffic by the port maps above Table 7 Configuring NAT Port Mapping Step Action 1 Open your web browser and connect to yo...

Page 13: ...13 InnoMedia Inc All Right Reserved Figure 10 Configuring NAT Port Mapping EXAMPLE Figure 11 Port Mapping diagram is a sample illustration of the NAT Port Mapping Figure 11 Port Mapping diagram...

Page 14: ...nges and take into effect or click the Reset button to undo your changes Figure 12 Configuring Voice QoS Settings Configuring Access Filtering options for Router Device Only Access filtering is a feat...

Page 15: ...9 Configuring IP Filtering Step Action 1 Open your web browser and connect to your SIP Device 2 Click on IP Network then Access Filtering 3 Select IP Filtering from the pull down menu 4 Check the box...

Page 16: ...IP Device 2 Click on IP Network then Access Filtering 3 Select Domain Filtering from the pull down menu 4 Check the box to Enable Domain Filtering 5 Select Restricted to block access to specific domai...

Page 17: ...our SIP Device 2 Click on IP Network then Access Filtering 3 Select URL Filtering from the pull down menu 4 Check the box to Enable URL Filtering 5 Select Restricted to block accessing to specific URL...

Page 18: ...en Access Filtering 3 Select MAC Filtering from the pull down menu 4 Check the box to Enable MAC Filtering 5 Select Restricted to restrict the MAC addresses entered in the fields from accessing outsid...

Page 19: ...HCP Server 3 Click on Enable DHCP Server to enable the feature 4 Enter the IP address ranges Subnet Mask Default Router address and DNS if available information The DNS addresses must be supplied by y...

Page 20: ...Inc All Right Reserved Figure 17 Configuring DHCP Server Information EXAMPLE 1 Figure 18 illustrates the DHCP Server Configuration with One System Connected Figure 18 DHCP Sever Configuration One Syst...

Page 21: ...rk then MAC Cloning 3 Check the option box to enable MAC Address Cloning 4 The MTA will automatically grab the MAC address of your PC s Ethernet card and display it on the screen NOTE This feature onl...

Page 22: ...o your DMS server settings to configure the DMS parameters on your MTA Table 15 Configuring DMS Setting Step Action 1 Open your web browser and connect to your SIP Device at http 192 168 99 1 2 Click...

Page 23: ...ng feature 5 Enter the WAN port Traffic VLAN ID and Priority values in the fields 6 Enter the WAN port Traffic priority value in the field 7 Check the option box if you want to enable the LAN port VLA...

Page 24: ...D and Password after initial login Table 17 Changing Administrator ID and Password Step Action 1 Open your web browser and connect to your SIP Device 2 Click on Management then Administrator 3 Enter t...

Page 25: ...User ID and Password Step Action 1 Open your web browser and connect to your SIP Device 2 Click on Management then End User 3 Enter the New End User ID for user to access the SIP Device 4 Enter the ne...

Page 27: ...re default settings follow these steps CAUTION All Web based management settings and parameters will be restored to their default values This includes the administrator password a user specified passw...

Page 28: ...Action 1 Open your web browser and connect to your SIP Device 2 Click on Management then Page Permission 3 Enable the page access permission by clicking the boxes next to the pages 4 Click Save Figure...

Page 29: ...ements in the field The Packetization Time is the length of the digital voice segment that each packet holds The default is 20 millisecond packets The smaller the value is the better the voice quality...

Page 30: ...the port settings 4 Under Account Information Check the Port Enabled option box to enable the port Enter the User ID Password User Name and the Authentication ID in the fields Select the port profile...

Page 31: ...ing SIP Device Information Version This page displays SIP Device s MAC address software version information current Date and time and System uptime To view the version information follow these steps T...

Page 32: ...tus with the call agent as well as the line status for each port To access this information follow these steps Table 25 Port Status Step Action 1 Open your web browser and connect to your SIP Device 2...

Page 33: ...essages To set the syslog server IP and view the Syslog messages follow these steps Table 26 Viewing Syslog Messages Step Action 1 Open your web browser and connect to your SIP Device 2 Click on Infor...

Page 35: ...ays a list of the SIP Device commands SAMPLE H Enter Username Admin Enter Password password C Configuration Operation Database Cd Configuring VoIP DigitMap Cj Configuring Jitter Buffer Size Ct Configu...

Page 36: ...visioning setting Pr Trigger Provisioning V Version number R Reset System Viewing Current Configuration Information Cf Use the Cf command to view your SIP Device s current configuration information SA...

Page 37: ...server IP address or call agent IP address In addition you may modify other host settings as described later in this document Reboot the SIP Device when you finish the configuration SAMPLE Ci 1 Confi...

Page 38: ...Configure Local IP 2 Set DNS IP s 3 SIP Proxy Server And SIP Domain 4 Change IP Settings for All 5 Configure other Local Host settings 6 Configure Provisioning Server obsolete 7 Configure MTU Size 9 C...

Page 39: ...gure Local IP 2 Set DNS IP s 3 SIP Proxy Server And SIP Domain 4 Change IP Settings for All 5 Configure other Local Host settings 6 Configure Provisioning Server obsolete 7 Configure MTU Size 9 Config...

Page 40: ...P Differentiated Services Code Point value 6 Set Bullet interval 7 Enable Pinging Gateway 8 Change All the above settings 8 Enter the Channel Number from 1 to 1 1 Num of Available Codecs 8 0 PCMU 8000...

Page 41: ...d by the SIP Device Voice Frames Packetization Specify time in ms for voice packets If G723 is selected as the preferred codec the default is 30ms RTP Port Specify the RTP port number that is greater...

Page 42: ...r Port 7 Current MTU size is 1500 Please enter new MTU size 1000 1500 1000 Do you want to store the changes permanently y n y Configuring SIP Device Web Server Port Ci 9 Select Option 9 in order to sp...

Page 43: ...er length and delay to accommodate network jitters and minimizes overall delay at the same time The Cj command is used to configure the Initial Delay The default value is 60ms the Maximum Jitter Buffe...

Page 44: ...el No for volume control 1 2 or press e to exit 1 Please enter RX volume level 0 18 or press CR to exit 3 Please enter TX volume level 0 18 or press CR to exit 3 Volume control succeeds Current RX vol...

Page 45: ...MaxBuffer is 200 t38 FaxMaxDatagram is 300 Fax setting flag 0 port 18000 Fax is using voice port it is 18000 t38 variant is Default Displaying Voice Volume Level Ig Use Ig command to view the voice vo...

Page 46: ...Gateway 172 16 0 1 is reachable Ch1 14084328003 is on 2654 seconds to go for next REGISTER Ch2 14084328004 is on 2654 seconds to go for next REGISTER Displaying DMS parameters Ik Use Ik command to vie...

Page 47: ...idth SAMPLE N Enter 1 to configure PPPoE Setting Enter 2 to configure DHCP Server setting Enter 3 to configure Port mapping setting Enter 4 to show DHCP server leasing infomation Enter 5 to configure...

Page 48: ...0 LCP echo timeout value 255 sec 180 Do you want to store the changes permanently y N y PPPoE configuration Description for ISP Service ID Specifies the service for the PPPoE connection Your ISP shoul...

Page 49: ...to your ISP then it will show the current Gateway IP system IP and connection time Quit Use this command to leave PPPoE operation Configuring DHCP Server N 2 for Router Device Only Use the N 2 command...

Page 50: ...ess 192 168 99 50 Choose Option 3 The current subnet mask 255 255 255 0 Please enter the subnet Mask 255 255 255 0 The subnet Mask entered 255 255 255 0 Choose Option 4 Please enter Lease time used by...

Page 51: ...elp menu PortMap p Record No Extnal Port No Protocol Internal IP Address Internal Port No 0001 21 TCP 192 168 99 198 21 PortMap a Enter NAT external source port 0 65535 80 Select porotocol 0 TCP 1 UDP...

Page 52: ...cessing Filtering options N 5 for Router Device Only Access filtering is a feature designed to help you regulate the access of internal PCs to the outside Internet It is useful when you wish to block...

Page 53: ...Enter q to quit NAT FILTER 1 a add a new record d delete the n th record in the database e erase all records from the database m set filter mode p print all records in the database on screen s Enable...

Page 54: ...TER a Please enter the domain name you want to block msn com NAT FILTER p Domain IP Filter is disabled Record No Domain 1 yahoo com 2 msn com NAT FILTER s Do you want to Enable this filter y n y Enabl...

Page 55: ...r mode p print all records in the database on screen s Enable Disable this feature q quit h display the help menu NAT FILTER a Please enter MAC address xx xx xx xx xx xx 00 84 00 00 48 3c line 0000000...

Page 56: ...se the N 6 command to configure the MAC cloning SAMPLE N Enter 1 to configure PPPoE Setting Enter 2 to configure DHCP Server setting Enter 3 to configure Port mapping setting Enter 4 to show DHCP serv...

Page 57: ...re MAC cloning Enter 7 to configure NAT Bandwidth Enter 8 to configure DMZ Enter l to configure link setting 7 The bandwidth control is Modifiable The bandwidth control is Disabled TCP MSS control for...

Page 58: ...change it y n y Do you want to enable DMZ y n y Please enter LAN side IP address for DMZ it must be in the same subnet with the virtual interface Example 192 45 6 4 192 168 99 121 IP address entered...

Page 59: ...ECONDARY 0x339 INFO write to NVS_PRIMARY 0x339 FS write OK RFC2833 SDP and 2833 packets is NEGOTIATED Configuring Set Features C3 Use the C3 command to enable or disable call features and change the c...

Page 60: ...s 2 Enable this call feature y n n CallFeatures i Do you want to change Cancel Call Waiting Invoke String y n y Please enter string 72 Do you want to change Call Transfer Invoke String y n n Do you wa...

Page 61: ...xxxxxxxxxx 2 x DigitMap d2 delete the 2nd digit map pattern DigitMap p No DigitMap Pattern 1 xxxxxxxxxxx 2 DigitMap w submit the changes Writing to Flash please wait Writing to Flash is done successfu...

Page 62: ...oken to the end of the current dial string internal state variable 2 Apply the current dial string to the digit map table attempting a match to all expressions in the Digit Map 3 If the result is unde...

Page 63: ...llet Interval 120 seconds Current Codec List channel 1 ptime 20 ms G729A G729 channel 2 ptime 20 ms G711 PCMU G711 PCMA G729A G723 G726 32 G728 Digitmap Partial Match Timeout 16 Digitmap Critical Time...

Page 64: ...TMF 15 Set Response Code for Retry Registration 16 Retry Registration Interval 17 SIP PING Interval sec 18 SIP PING Proxy Require Header String 19 SIP External IP address 20 SIP Header size limitation...

Page 65: ...tant delay Use SIP INFO for DTMF Specify use SIP INFO for DTMF or not Response Code for Retry Registration Set the response codes for SIP Device to attempt registration retry Please note that 1 If the...

Page 66: ...edit delete the voice profile database The following sample shows you how to add a new profile NOTE For details on how to configure digimaps see Displaying the current setting of digitmap Id on page 4...

Page 67: ...Choose Option a Do you want add a new profile y n y New Conf Profile Record Config Configuring Voice Profile Database 1 Set Profile Name 2 Set SIP Proxy List 3 Set Local Port 4 Set Outbound Proxy 5 Se...

Page 68: ...nges to Flash permanent storage e erase the entire DigitMap p print all patterns of the current Digitmap q quit h display the help menu DigitMap a Enter a new Digitmap pattern x DigitMap w End of Conf...

Page 69: ...ition Dial Tone Timeout Time duration before the SIP Device stops playing dial tone Echo Cancellation Enable or disable echo cancellation Prefix digit Enter the phone prefix up to 11 digits Enter 1 fo...

Page 70: ...96661 14087896661 UserID Enabling Disabling Polarity Reversal Cr Use Cr command to enable or disable Polarity Reversal function SAMPLE Cr You re currently using Polarity Reversal Feature Do you want t...

Page 71: ...PRIORITY 0 VLAN c SELECT PHYSICAL INTERFACE 0 1 0 WAN port 1 LAN port 0 ENABLE VLAN TAGGING y n y ENABLE IP TOS TO 802 1p PRIORITY MAPPING y n y PLEASE INPUT VLAN ID 0x000 0xFFF 0xFFF PLEASE INPUT VLA...

Page 72: ...of dial digit is set users can press the key to tell the SIP Device that they are done dialing the number and the PHONE will start routing the call without waiting for more digits SAMPLE Cp Currently...

Page 73: ...ia utility programs to encrypt configuration file Mode 909 secure and encryption type RC4 Need InnoMedia utility programs to encrypt configuration file For TFTP Provisioning Mode 762 secure or non sec...

Page 74: ...o make new setting effective R Are you sure you want to RESET system y n y Showing Syslog Mh The Mh command allows you to view Syslog events provided a Syslog server is configured SAMPLE Mh How many r...

Page 75: ...TP server time zone 12 13 12 Do you want to change retry setting y n y Please enter SNTP server retry time seconds 300 Do you want to change Daylight Saving Time setting y n y Please enter 0 disable 1...

Page 76: ...1 Local Default GW IP is 172 16 0 1 2 Local IP Mask is 255 255 0 0 3 MTA s FQDN is localhost InnoMedia com 4 Box Server Dns1 is 172 16 0 2 5 Box Server Dns2 is 192 168 0 2 6 Local Default GW Mask is...

Page 77: ...ntly SysLOG Server 198 93 1 59 Please enter SysLOG server IP address Example 192 45 6 4 172 16 0 10 IP address entered 172 16 0 10 Do you want to store the changes permanently y n y Configuring and Us...

Page 78: ...SymFirewall Symmetric FW IP not been translated 7 Blocked STUN server has no response at all Symmetric Firewall and unknown or unavailable STUN server Handling The following type of information is rel...

Page 79: ...tting Pv Use the Pv command to configure the provisioning setting NOTE You must enable and configure the provisioning mode see Configuring Control Parameters Me on page 73 before you can access the Pv...

Page 80: ...a0a Writing to Flash is done End of Prov Settings Configuring Shell update_HTTP_prov_timer err dis HTTP_prov_timer status 26 Mode 9768 HTTP Secure Provisioning If you have an InnoMedia GVSP system tha...

Page 81: ...Server either FQDN or IP 172 16 0 121 SecHTTP_Prov c Select the item your want to change Q to quit 1 Prov Server 2 Prov Port 3 Re Prov Interval 4 Prov Password 5 Encrytion Type 6 POST Message Enabled...

Page 82: ...Interval 4 Prov Password 5 Encrytion Type 6 POST Message Enabled 1 Enabled 0 Disabled 7 Prov Cfg File Including Path 6 Please enter POST message enabled or disabled 0 Disabled 1 Enabled 0 SecHTTP_Pro...

Page 83: ...ge TFTP Prov settings w write changes to Flash changes is permanent p print TFTP Prov settings q quit h display the help menu TFTP Provisioning c 1 TFTP Server FQDN IP 2 Default Directory 3 Prov Inter...

Page 84: ...oning w Triggering Provisioning Pr Use the Pr command to manually trigger the provisioning process EXAMPLE the example is for HTTP provisioning Pr Sec_GetServAddr HTTP srvName 172 16 1 120 srvPort 880...

Page 85: ...9 Image retrieved 99 Image retrieved 99 Image retrieved 100 INFO read from NVS_PRIMARY 0xac1 The Image Version is V4 2 8 INFO read from NVS_PRIMARY 0xac1 INFO write to NVS_SECONDARY 0xac2 INFO write t...

Page 86: ...less than or equal to trace level 80 will be printed out SIP Device Version Information V Use command V to check SIP Device s current software version SAMPLE V The Image Version is 10 0 15 Control Cod...

Page 87: ...lease wait Writing to flash is done successfully Done System will RESET after 10 seconds When the reset finished the local IP address will return to be the default value 192 168 99 1 And the administr...

Page 88: ...pload the SIP Device Firmware through the Web interface follow these steps Table 27 Uploading SIP Device Firmware by Web Interface Step Action 1 Open your web browser and type the IP address of your S...

Page 89: ...figure provisioning mode see page 73 Use the Pv command to configure the provisioning setting see page 79 2 Upload the new firmware to the correct directory on the provisioning server 3 Change SIP Dev...

Page 90: ...rity Reversal Enable_DHCP Enable Disable DHCP DNS_IP_addr DNS Server 1 DNS_IP_addr_2 DNS Server 2 DNS_IP_addr_3 DNS Server 3 Gateway_IP Local Default Gateway Address Local_IP Local IP Address Local_IP...

Page 91: ...main of a specific Voice Profile Proxy_Server_ID SIP_PROXY SIP_Proxy_addr VSP_Proxy_Server_ID SIP Proxy Address es FQDN s Proxy_Server_ID SIP_PROXY SIP_Proxy_addr VSP_Proxy_Server_ID SIP Proxy signali...

Page 92: ...ng for Call Park Reject_Anonymous_Call_x Enabling Disabling Reject anonymous calls per channel VoIP_Digit_Map_String_N SIP_Digit_Map_String_N Digit_map_N DIGITMAP_N VOIP_DIGITMAP_N Set the Digitmap of...

Page 93: ...er T38 max buffer size 200 T38_FaxMaxDatagram T38 max datagram size T38_use_voice_port Use voice port as fax port or not T38_fax_port T38 fax port t38_NSF_clean T38 fax NSF control T38_Variant t38 fax...

Page 94: ...t the ptime of a specific channel ProfileName_N N Channel number Set the profile Name of a specific Voice Profile ProfileID_Of_Ch_N N Channel number Set the Profile ID of a specific channel Enable_Out...

Page 95: ...enable 1 hotphone Hot_Phone_Num_N N Channel number configure the number of hot phone Enable_Silence_Suppression_N N Channel number disable 0 or enable 1 Silence_Suppression_N N Channel number disable...

Page 96: ...t lit after following the steps above please contact Member Services My Voice VoIP light was lit at one time but now it is no longer lit Check that all the cables are properly connected Confirm the po...

Page 97: ...8 251 1 in the address field This allows you to access the configuration settings on the MTA 6328 2Re Enter the password welcome lower case Select the WAN Settings option Select the Specify Fix WAN Co...

Page 98: ...6328 2Re and connect a single corded phone directly into the Phone 1 port of the MTA 6328 2Re and try placing a call If you no longer hear the problem then the issue may have been with your inside wir...

Page 99: ...roblem with your InnoMedia service Usually this can be resolved by contacting your Internet Service Provider I am not getting an Internet Connection If your MTA 6328 2Re appears to be working fine and...

Page 100: ...urable on the server side Table 29 ADSL Link Status Step Action 1 Open your web browser and connect to your SIP Device 2 Click on ADSL then ADSL Status The ADSL Link Status page appears The informatio...

Page 101: ...ridge mode 6 Select the LLC for Encap Mode from the drop down menu 7 Modify the Cell Rate Peak Cell Rate and Sust Cell Rate as needed 8 In PVC Traffic Mapping enter the VCC values in the fields 9 Clic...

Page 102: ...n dB 4 0 0 0 FE SNR margin dB 9 5 FE HEC counter 1 CRC counter 1 15min ES counter 0 1 day ES counter 0 L1 Firmware Version 0x0e15080a p adsl mon Display Modem Status Info r adsl readcmv Read CMV from...

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