Service and Maintenance
Service and Maintenance
Keep the faulty module in place until you have a replacement unit in hand;
an empty module slot greatly affects the airflow efficiency within the
enclosure.
During service operation, place the enclosure on soft and clean surface to
prevent damaging its exterior. Do not place power tools or other objects on
top.
When transporting the enclosure, repackage all disk drives separately in the
original package foam blocks. Replaceable modules can stay in the
enclosure if you are using the original package; if not, repackage them
separately as well.
Disconnect power cords before servicing or cleaning the enclosure.
Use a slightly dampened cloth for cleaning. Avoid using liquids or spray-on
detergents.
When replacing components, insert them gently while assuring full
engagement. Vibration and shock can easily damage hard drives.
Only qualified service personnel should operate and maintain the enclosure.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to liquid.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
To move the enclosure, at least four people will be required due to its weight.
Hard drives should be removed from the enclosure beforehand.
Compatibility Notice
The use of Infortrend certified components is strongly recommended to ensure
compatibility, quality and normal operation with your Infortrend products. Please
contact your distributor for a list of Infortrend certified components (eg. SFP, SFP+,
HBA card, iSCSI cable, FC cable, DRAM module, etc.).
