IBM System x iDataPlex dx360 M4 7912, Service Manual

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correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be
operating within the specifications (see Features and
specifications for more information).
3. Make sure that the heat sink for microprocessor n
is installed correctly.
4. (Trained technician only) Replace microprocessor
n. (n = microprocessor number)
80070201-0302ffff Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (CPU 2 OverTemp)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1. Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffles are in place and
correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be
operating within the specifications (see Features and
specifications for more information).
3. Make sure that the heat sink for microprocessor n
is installed correctly.
4. (Trained technician only) Replace microprocessor
n. (n = microprocessor number)
80070202-0701ffff Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (SysBrd Vol Fault)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 1
Automatically notify Support: No
User response:
1. Check the system-event log.
2. Check for an error LED on the system board.
3. Replace any failing device.
4. Check for a server firmware update. Important:
Some cluster solutions require specific code levels
or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code
is supported for the cluster solution before you
update the code.
5. (Trained technician only) Replace the system
board.
80070204-0a01ffff Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (PS 1 Fan Fault)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 11
Automatically notify Support: No
User response:
1. Make sure that there are no obstructions, such as
bundled cables, to the airflow from the power-supply
fan.
2. Replace power supply n. (n = power supply
number)
80070204-0a02ffff Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (PS 2 Fan Fault)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Fan Failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 11
Automatically notify Support: No
User response:
80070201-0302ffff • 80070204-0a02ffff
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System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide