IBM System x iDataPlex dx360 M4 7912, Service Manual

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1. If the Processor or firmware was just updated,
check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
2. (Trained service technician only) If there are
multiple Processor’s, swap Processor’s to move
affected Processor to another Processor socket and
retry. If problem follows the affected Processor, or
this is a single Processor system, replace the
Processor. Inspect Processor socket on each
Processor removal and replace system board first if
damaged or mis-aligned pins are found.
3. (Trained Service technician only) Replace the
system board.
W.3048006 [W.3048006] UEFI has booted from the
backup flash bank due to an Automatic
Boot Recovery (ABR) event.
Explanation: Automated Boot Recovery, Booting
Backup UEFI Image
Severity: Warning
User response: Complete the following steps:
1. Check IBM support site for an applicable service
bulletin or firmware update that applies to this error.
2. Reflash Primary UEFI image. Refer to UEFI
Recovery section of service information for this
product.
3. (Trained service technician only) Replace the
system board.
W.305000A [W.305000A] An invalid date and time
have been detected.
Explanation: RTC Date and Time Incorrect
Severity: Warning
User response: Complete the following steps:
1. Check IMM/chassis event log. This event should
immediately precede 0068002 error. Service that
event or any other battery related errors.
2. Use F1 Setup to reset date and time. If problem
returns after a system reset, replace CMOS battery.
3. If problem persists then check IBM support site for
an applicable service bulletin or firmware update
that applies to this error.
4. Trained Service technician only) Replace the
system board.
W.3058009 [W.3058009] DRIVER HEALTH
PROTOCOL: Missing Configuraiton.
Requires Change Settings From F1.
Explanation: DRIVER HEALTH PROTOCOL: Missing
Configuration. Requires Change Settings From F1
Severity: Warning
User response: Complete the following steps:
1. Go to System Settings > Settings > Driver Health
Status List and find a driver/controller reporting
Configuration Required status.
2. Search for the driver menu from System Settings
and change settings appropriately.
3. Save settings and restart system.
W.305800A [W.305800A] DRIVER HEALTH
PROTOCOL: Reports 'Failed' Status
Controller.
Explanation: DRIVER HEALTH PROTOCOL: Reports
'Failed' Status Controller
Severity: Warning
User response: Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or
reflash current UEFI image.
3. (Trained Service Technician Only) Replace system
board.
W.305800B [W.305800B] DRIVER HEALTH
PROTOCOL: Reports 'Reboot'
Required Controller.
Explanation: DRIVER HEALTH PROTOCOL: Reports
'Reboot' Required Controller
Severity: Warning
User response: Complete the following steps:
1. No action required – system will reboot at the end
of POST.
2. If problem persists, switch to backup UEFI or
reflash current UEFI image.
3. (Trained Service Technician Only) Replace system
board.
W.305800C [W.305800C] DRIVER HEALTH
PROTOCOL: Reports 'System
Shutdown' Required Controller.
Explanation: DRIVER HEALTH PROTOCOL: Reports
'System Shutdown' Required Controller
Severity: Warning
User response: Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or
reflash current UEFI image.
3. (Trained Service Technician Only) Replace system
board.
W.3048006 • W.305800C
Chapter 3. Diagnostics
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