Product Warranties and Notices
For a product purchased in a group A country (as defined),
warranty service may be obtained from any authorised IBM service
provider in any group A country; similarly for a product purchased
in a group B country, warranty service may be obtained from any
authorised IBM service provider in any group B country.
Group A Countries
Austria, Belgium, Denmark, Finland, France, Germany, Greece,
Iceland Italy, Ireland, Luxembourg, Netherlands, Norway, Portugal,
Spain, Sweden, Switzerland and United Kingdom.
Group B Countries
Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Czechia, Russia,
Armenia, Bellarus, Georgia, Kirghizia, Hungary, Kazakhstan,
Macedonia, Moldova, Poland, Romania, Slovakia,
Serbia-Montenegro, Slovenia, Ukraine.
On-Site Service
Some IBM products are sold with a service entitlement which is
delivered on the customers premises (on-site). If the product you
have purchased carries with it an entitlement to IBM on-site service,
this service is provided during the warranty period subject to the
following terms and conditions:
The product must have been announced as qualifying for
On-Site Service in the country in which Warranty Service is
being claimed.
You must contact a local authorised IBM service provider and
be prepared to supply proof of warranty entitlement. The
authorised IBM service provider will attempt to resolve your
problem over the telephone. If this is not possible, a trained
service engineer will be dispatched to your location to repair the
IBM product.
The service representative must be provided with full access to
the equipment reported as faulty.
The equipment must be located within 50 kilometers (or more
depending on country) of the authorised IBM service provider.
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IBM Netfinity EXP15 Installation and User's Handbook
Summary of Contents for EXP15
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