IBM EXP15, Installation And User Handbook

Page: 97 / 124

For more information or to register for International Warranty
Service:
Ÿ
In the U.S. or Canada, call 1-800-497-7426.
Ÿ
In Europe, call 44-1475-893638 (Greenock, U.K.).
Ÿ
In Australia and New Zealand, call 61-2-9354-4171.
In all other countries, contact your IBM reseller or IBM marketing
representative.
Purchasing Additional Services
During and after the warranty period, you can purchase additional
services, such as support for IBM and non-IBM hardware, operating
systems, and application programs; network setup and
configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM
computers that are not connected to a network. Technical support is
provided for IBM computers and IBM or non-IBM options,
operating systems, and application programs on the Supported
Products list.
This service includes technical support for:
Ÿ
Installing and configuring your out-of-warranty IBM computer
Ÿ
Installing and configuring non-IBM options in IBM computers
Ÿ
Using IBM operating systems in IBM and non-IBM computers
Ÿ
Using application programs and games
Ÿ
Tuning performance
Ÿ
Installing device drivers remotely
Ÿ
Setting up and using multimedia devices
Ÿ
Identifying system problems
Ÿ
Interpreting documentation
You can purchase this service on a per-call basis, as a
multiple-incident package, or as an annual contract with a
Chapter 6. Getting Help, Service, and Information
71