IBM Eserver xSeries 360 Type 8686, User Reference Manual

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Chapter 6. Solving Problems
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In all other countries or regions, contact your IBM reseller or IBM marketing
representative.
International Warranty Service
If you travel with your server product or relocate it to a country where your server
machine type is sold and serviced by IBM or by IBM resellers who are authorized to
perform warranty service, International Warranty Service is available for your server
product.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service all
models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your server product is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.ibm.com/pc/support/, and click
Warranty Lookup . Eligible IBM server
products are identified by their four-digit machine types. For more information about
International Warranty Service, see Service Announcement 601-034 at
http://www.ibm.com/. Click
Support & downloads , click Announcement letters , and
click Announcements search . In the Search by letter number only field, type 601-
034 , and click Search .
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country or
region.
For more information about these services, contact your IBM marketing
representative.
United Kingdom United Kingdom 01475-555 055
U.S.A. and Puerto Rico U.S.A. and Puerto Rico 1-800-772-2227
Country Telephone number