IBM Eserver xSeries 360 Type 8686, User Reference Manual

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IBM® xSeries 360: User’s Reference
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Note: Not all messages in this table apply to your server.
Important: If diagnostic error messages appear that are not listed in the following
tables, call for service.
Code Function Result Description Action
001 Core system Failed Processor board, ECC Logic Call for service.
System board
005 Video port Processor and system boards
011 Serial port Integrated serial port
015 USB interface Aborted Can NOT test USB interface
while it is in use.
Note: If you have a USB
keyboard, mouse, or
other USB device
attached, you cannot
run the diagnostic
program for the USB
interface.
1. Turn off the server.
2. Disconnect all USB
devices from the
server. Replace any
USB keyboard and
mouse with a standard
keyboard and mouse.
3. Turn on the server.
4. Run the diagnostic test
again.
Failed USB interface failed Call for service.
020 PCI/PCI-X
interface Failed PCI/PCI-X slot latch
mechanism is defective Call for service.
030 SCSI interface Failed SCSI adapter in slot n failed
register/counter/power test
(where n is the slot number of
the failing adapter)
See the information
provided with the adapter
for instructions.
If the problem remains, call
for service.
SCSI controller on system
board failed
register/counter/power test Call for service.