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Calling Hitachi Data Systems customer support
If you need to contact Hitachi Data Systems customer support, please
provide as much information about the problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error messages displayed on the host systems.
•
The exact content of any error messages displayed by Storage Navigator.
•
The Storage Navigator configuration information (use the Dump Tool).
•
The data in the CCI error log file and trace data (all files in the
HORCM_LOG directory).
•
The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator.
The Hitachi Data Systems customer support staff is available 24 hours a day,
seven days a week. To contact technical support, log on to Hitachi Data
Systems Support Connect for contact information:
support.hds.com/en_us/contact-us.html
Troubleshooting
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Command Control Interface User and Reference Guide
Summary of Contents for HUS VM
Page 10: ...x Command Control Interface User and Reference Guide ...
Page 18: ...xviii Preface Command Control Interface User and Reference Guide ...
Page 78: ...2 50 CCI software environment Command Control Interface User and Reference Guide ...
Page 154: ...4 8 Starting up CCI Command Control Interface User and Reference Guide ...
Page 191: ...Provisioning operations with CCI 5 37 Command Control Interface User and Reference Guide ...
Page 280: ...6 56 Data replication operations with CCI Command Control Interface User and Reference Guide ...
Page 286: ...6 62 Data replication operations with CCI Command Control Interface User and Reference Guide ...
Page 302: ...7 16 Data protection operations with CCI Command Control Interface User and Reference Guide ...
Page 324: ...8 22 Examples of using CCI commands Command Control Interface User and Reference Guide ...
Page 524: ...9 200 Troubleshooting Command Control Interface User and Reference Guide ...
Page 529: ...Command Control Interface User and Reference Guide ...