Hitachi G1000, User Manual, Page: 227 / 246

Remote path
status and
description
Status description Recommended action
Program Error
Program error A program error was detected. Recover the remote path.*
In Progress
In progress A remote path is being created,
the remote path is being deleted,
or the port attribute is being
changed.
Wait until the processing ends.
* Recover the remote path by either of the following methods:
•
To use Command Suite (either of the following):
¢
Remove the remote connection in the Remove Remote Connections window,
and then register the remote connection again in the Add Remote Connection
window.
¢
Remove the remote path in the Remove Remote Paths window, and then create
a remote path again in the Add Remote Paths window.
• To use CCI
Use the raidcom delete rcu_path command to remove the remote path, and then
use the raidcom add rcu_path command to recreate the remote path.
If the remote path is still not recovered after these operations, contact Hitachi Data
Systems customer support.
Error codes and messages
If an error occurs during a global-active device operation, GAD displays an
error message that describes the error and includes an error code.
Make sure to record the error codes, so that you can report them if you need
to contact customer support. For details about HCS error codes, see Hitachi
Command Suite Messages.
Troubleshooting for CCI
If an error occurred while operating a GAD pair using CCI, you might be able
to determine the cause of the error by viewing the logs that are output in the
CCI window or the CCI operation logs.
The following is an output example:
The alphanumerics after "SSB=" indicate the error code. The last four digits
of the alphanumerics before the comma (,) is SSB1 (example: B9E1), and the
last four digits of the alphanumerics after the comma is SSB2 (example:
B901).
Troubleshooting
9-7
Hitachi Virtual Storage Platform G1000 Global-Active Device User Guide