Heka Dental Unicline S, Operating And Technical Instructions

Page: 75 / 84

75
17.0 Warranty Terms & Conditions.
Warranty applicable to UNIC, UnicLine, UnicLine S and UNIC Patient Chair.

The equipment is covered by a 24-month warranty (from the installation date)
on the conditions that the equipment has been installed by an authorised Heka
Dental dealer/technician and an annual service check is performed 12 months
after installation.

Annual service checks must be performed by an authorized Heka Dental
technician using an original Heka Service Kit

The installation card constitutes important documentation that the dentist has
been properly instructed in the basics of the new equipment which decreases
the risk of incorrect usage and unnecessary reporting of errors

The installation card must be submitted within 15 days of the installation date.

The warranty is cancelled if the installation card or service card are not
submitted to Heka Dental in due time
Option to extend the warranty:

Heka Dental offers the option to purchase a warranty extension covering the
years 3-5 from installation

A service agreement covering annual service checks by an authorized Heka
Dental technician using original Heka Dental Service Kits is a prerequisite for
the extension.

The extension must be purchased no later than 24 months after the original
installation date

The extension is valid from registration of the 24 month service card at Heka
Dental

All warranty repairs must be performed by an authorized Heka Dental
technician

The following years’ service cards must be sent to Heka Dental within 15 days
from the day the annual service check is performed
The following general terms apply to the warranty:

Heka Dental does not cover the authorised dealer’s labour on warranty repairs.

Heka Dental cannot be held liable for defects and consequential damage in the
event of failure to use the equipment correctly.

Heka Dental cannot be held liable for defects and consequential damage caused
by wear and tear, incorrect cleaning or maintenance, lack of compliance with
operating, maintenance and connection manuals, calcium build-up, corrosion,
contaminated air, water supply or chemical and/or electrical factors that are
regarded as abnormal or do not accord with the manufacturer’s specifications
and instructions.

This warranty does not cover electrical bulbs/LEDs, glass, rubber parts, O-
rings, chair upholstery or other wearing parts or discoloration of plastic parts.

OEM products (instruments, handpieces, suction systems, amalgam
separators, separators, water purification systems etc.) which are not
proprietary Heka Dental products are covered by the manufacturer’s 12- or 24-
month warranty – please see individual manufacturer websites for information
on warranty terms.