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In no event does this limited warranty apply: (a) to damage caused by use with non-Products; (b) to damage caused by
accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the Product
outside the permitted or intended uses described by Gridstore; (d) to damage caused by service (including upgrades and
expansions) performed by a party other than an authorized representative of Gridstore or a Gridstore Authorized Reseller;
(e) to a Product or Product part that has been modified to significantly alter functionality or capability without the written
permission of Gridstore; (f) to consumable parts, such as batteries, unless damage has occurred due to a defect in
materials or workmanship; or (g) if any Gridstore serial number has been removed or defaced.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED,
AND GRIDSTORE SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GRIDSTORE CANNOT LAWFULLY DISCLAIM
STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES AND CONDITIONS SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO
REPAIR, REPLACEMENT OR REFUND SERVICE AS DETERMINED BY GRIDSTORE IN ITS SOLE DISCRETION. No Gridstore
reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, GRIDSTORE IS NOT RESPONSIBLE
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE;
LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY;
LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER
CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING,
OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH GRIDSTORE PRODUCTS AND ANY FAILURE TO
MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. GRIDSTORE DISCLAIMS ANY
REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT
EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.
CONSUMER PROTECTION LAWS
IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE,
THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS. Some countries, states and provinces do not allow the exclusion or
limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or
conditions, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights, and
You may also have other rights that vary by country, state or province. This Limited Warranty is governed by and construed
under the laws of the country in which the product purchase took place. Gridstore, the warrantor under this Limited
Warranty, is identified at the end of this document according to the country or region in which the product purchase took
place.
OBTAINING WARRANTY SERVICE
Product Replacement: No Product may be returned directly to Gridstore without first contacting Gridstore for a Return
Material Authorization ("RMA") number. If it is determined that the Product may be defective, You will be given an RMA
number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been
issued, and/or one that does not conform to the instructions given for Product return, will be returned to You at Your
expense. You are responsible for the costs incurred related to returning the Product to Gridstore pursuant to the Product
return instructions. Gridstore is responsible for the costs incurred related to shipping the Product back to You In the event
the Product is to be repaired or replaced, upon receipt of the Product for which You were issued an RMA in accordance with
the Product return instructions, Gridstore shall ship to you a replacement Product by standard ground shipping. In the event
the Product is to be repaired or replaced, if You choose to provide Your credit card information to Gridstore at the time You
are issued an RMA, Gridstore will Advance Ship to You a replacement Product, and You agree to promptly return Your
Product at issue within seven (7) days of issuance of the RMA number. In the event Gridstore does not receive the Product
for which You were issued an RMA within such seven (7) days, Your credit card will be charged the manufacturer's
suggested retail price of the replacement Product. "Advance Ship" means if Your credit card information is received: (i)
before 1 pm local time, ship the same day; or (ii) after 1 pm local time, ship the next business day.
Technical Support: During the Warranty Period, You, as part of this limited warranty coverage, are entitled to access
