Gerber SOLARA UV2 Owner'S Manual Download Page 135 | Manualshive

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Chapter 7:
Troubleshooting

This chapter contains information to assist you in solving many common printer problems.

♦

Troubleshooting printer issues

♦

Troubleshooting quality of printed output

♦

Troubleshooting job data errors

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Purging the ink lines

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Status messages

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Error messages

Calibration issues

The GERBER SOLARA UV2 contains several internal calibration and diagnostic tools. If you
suspect that the printer is out of alignment refer to the

Gerber SOLARA UV2 Installation Guide

for more information and specific instructions for performing these calibration operations.

RIP software issues

ImageRIP software by Onyx has been specifically designed to work with the GERBER SOLARA
UV2 and Gerber inks and materials. Refer to the software documentation provided with the RIP
program you have chosen to use regarding any software related errors and problems.

For help configuring the GERBER SOLARA UV2 to run with ImageRIP refer to the

Gerber SOLARA UV2 Installation Guide.

Determining the category of problems

The following procedure can help you to determine the nature of several issues. If the printer
fails after determining the category of the problem and attempting resolution, call your
distributor or Gerber Support at: 800-828-5406.

To test the printer operation

1

Turn the printer off and then on.

2

Load material.

3

Print a NozzleJob test print. (See “Printing the NozzleJob test print” on page 101.)

4

If the printer fails, investigate the following possible problems before contacting
Gerber Service.

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Summary of Contents for SOLARA UV2

Page 1: ...GERBER SOLARA UV2 Ink Jet Printer Owner s Guide ...

Page 2: ......

Page 3: ...c This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so Information in this document is subject to change without notice Printed in USA GERBER SOLARA UV2 GSP FastFacts ImageRIP OMEGA QUANTUM Support First and Matched Technology System are ...

Page 4: ...ful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be require...

Page 5: ...age 18 GERBER SOLARA UV2 control panel 18 Exploring the MAIN MENU 20 F1 Start Job Pause Job or blank 20 F2 Mode 20 F3 Setup 20 F4 Operate 21 Job Status 21 Starting the printer 21 Firmware startup and internal diagnostics 22 Automatic material check 22 Automatic ink level check 22 UV lamp cool down 22 Warming the print heads 23 Chapter 3 Setting up the GERBER SOLARA UV2 25 Networking your GERBER SO...

Page 6: ...ding unit 56 Removing material from the winding unit 59 Loading rigid material 60 Using the material tables 60 Calibrating the material guide 62 Loading rigid material into the printer 63 Detecting material width 67 Manually setting the material width 67 Printing margins 68 Manually initiating a material width scan 69 Viewing scanned material width 70 Troubleshooting material scans 71 Chapter 5 Pr...

Page 7: ...109 Sensor Status page 110 Firmware Versions page 111 UV Lamps page 112 Recent Errors page 114 Activation page 115 Find Printers page 116 Downloader page 117 Loading firmware upgrades 117 Downloader Error messages 121 UV lamp assembly maintenance 123 Viewing the estimated remaining bulb life 124 Replacing the UV lamp cartridge 124 Viewing and printing UV lamp cartridge replacement history 129 Adju...

Page 8: ...lor balance is different between software and print 140 The printer pauses between passes 140 Purging an ink line to remove air 141 Messages 146 Menu Tree Main Menu 153 Menu Tree Ink Menu 154 Menu Tree Lamp Menu 155 Menu Tree Setup Menu 156 Menu Tree Network Configure Menu 157 Menu Tree Calibration Menu 158 Index 160 ...

Page 9: ... or Low 9 Adjust UV shields Overlap for vinyl Gap for rigid 10 Set beam height Clockwise to raise Counterclockwise to lower 11 Close covers and select material type Printer will auto scan material 12 Choose a print mode Single or Multi job Using your selected RIP software 13 Open adjust and arrange your image s 14 Select the appropriate material profile and page size 15 Select the print quality 3 ...

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Page 11: ...materials shops can print via the roll to roll configuration When applications require rigid material such as foam board corrugated plastic polycarbonate expanded PVC aluminum and MDO shops can utilize the GERBER SOLARA UV2 flatbeds The GERBER SOLARA UV2 prints at a resolution of 300 x 360 dpi up to 600 dpi apparent When printing in Production or High Quality mode the GERBER SOLARA UV2 uses multip...

Page 12: ...print on either flexible or rigid material including rigid bleed with RIP software Chapter 6 Routine Printer Maintenance details the cleaning of internal and external GERBER SOLARA UV2 components the replacement of UV lamp cartridges and updating the firmware Chapter 7 Troubleshooting highlights potential printing problems and provides possible solutions The Messages section list common messages t...

Page 13: ...if exposed to electrostatic charge Ink handling and disposal Do not use inks other than GERBER SOLARA UV2 Inks Using other inks will void the warranty and will damage the printer Consult the GERBER SOLARA UV2 Ink MSDS for proper handling disposal and safety recommendations Also consult local requirements When handling ink cartridges and waste ink be careful that the ink does not get on your skin o...

Page 14: ...800 828 5406 860 644 6971 fax 860 871 3862 e mail gspservice gspinc com www gspinc com Additional sources of information Gerber FastFacts provides answers to technical and service questions FastFacts are available on the Gerber web site www gspinc com under Support If you are a Support First member use your toll free assistance number for more information about Support First call 860 644 6971 ...

Page 15: ...rks before the arrival of the GERBER SOLARA UV2 If the extended forks are less than 8 ft 2 5 m you will need the assistance of riggers to move the crate Riggers or special moving equipment are the responsibility of the customer Crated Size Crated Weight Uncrated Size Uncrated Weight 120 long x 60 wide x 68 high 305 cm x 152 cm x 173 cm 1 650 lbs 750 kg 105 long x 33 wide x 57 high 267 cm x 102 cm ...

Page 16: ...uires the matching NEMA 6 15R receptacle The Winder s power cord comes with a NEMA 5 15P plug International The Line Conditioner and the Winder use the same type power cord It comes with a European CEE 7 7 plug and requires the matching CEE 7 receptacle These connectors can be changed to meet local standards Computer and software The customer s computer must have a compatible RIP software installe...

Page 17: ...re automatically turned off one minute after a job completes unless another job is started during that period Queue multiple jobs to extend lamp life The UV lamps are rated for 1 700 hours of usage which may equate to approximately 500 printing hours depending on usage cycle The GERBER SOLARA UV2 tracks bulb life and calculates the hours used and the number of on off cycles When the bulbs near the...

Page 18: ...ing sheet material normalize it in the working environment for at least 30 minutes Printing before the material is normalized may cause jams due to material distortion and affect output quality Do not use creased damaged torn curled bowed or warped material Material may have a printable side and a non printable side If you print on a non printable side blurring may occur Do not touch the printable...

Page 19: ...rs one job at a time starting with the first one received If a job is running CANCEL stops all printer motion ends the job and clears it from printer If you start to change a setting when a job is running and have not yet accepted the changes CANCEL discards the changes and returns the previous menu To end a job you must press CANCEL again Use the slew keys to move the material Quickly pressing an...

Page 20: ...y Start Job Begin job Paused Start Job Resume job Running Pause Job Stops printing F2 Mode The F2 Mode command of the MAIN MENU sets the printing state to Single or Multi See Choosing a print mode on page 75 for details F3 Setup The F3 Setup command of the MAIN MENU opens the SETUP MENU where you can access the following printer controls SETUP MENU F1 Network Calibrate F3 F2 Diag Vacuum F4 ENTER f...

Page 21: ...B OPERATION menu where you can justify a job left right or center activate your printer or view job information Job information is valid after sending a job or during printing and includes the material requested for the job by the RIP software the size of the job in inches and centimeters and any comments Job Status The Job Status line located on the bottom line of the Main Menu shows the current ...

Page 22: ...terial check If there is no material loaded when the printer is turned on you will be prompted to load material After loading the material lowering the pinch wheels and adjusting the beam height a material width scan is performed If the printer is powered up with previously loaded material in place the printer will automatically enter the Material Setup menu and prompt you to adjust the beam heigh...

Page 23: ...tartup sequence completes Warming the print heads When initially powering up the printer or when coming out of idle mode the print head temperatures may not be at the proper temperature If so a PRINT HEAD WARMING UP Printing Pending message displays If a job is sent to the printer at this time it will pause wait until the print heads are warmed to the proper temperature and then begin automaticall...

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Page 25: ...in a 10 100 Mbps Ethernet switch with several ports Use straight through Category 5 Ethernet cables with RJ45 connectors one to connect the GERBER SOLARA UV2 and the switch and one to connect the computer and the switch The Ethernet switch network interface board and additional cables are readily available at local computer stores Tip When a live network cable is plugged into the computer the RJ45...

Page 26: ...IP Address of the printer from the Network Info menu See Viewing the current network settings on page 32 Resetting the IP Source to Automatic DHCP The GERBER SOLARA UV2 ships from the factory with DHCP as the default network setting In the event that it has been changed to Fixed and needs to be reset you can change it in the NETWORK CONFIGURE menu To reset the GERBER SOLARA UV2 to Automatic DHCP 1...

Page 27: ...e The Subnet Mask should be identical for the computer and the printer In a single LAN environment leave the Gateway address as the default setting 000 000 000 000 CAUTION Use care when entering addresses for the equipment Entering incorrect addresses could damage the network In a large existing network obtain the correct addresses for the computer and the GERBER SOLARA UV2 from the network admini...

Page 28: ...ress F2 to move the designation to the octet that you want to change When the is over the octet use F3 or F4 to change the value Press ENTER to save the changes and return to the IP Source menu IP Source Fixed Gateway F3 IP Address Subnet ENTER Save Changes 7 Press F3 Gateway to open the SET GATEWAY ADDRESS menu SET GATEWAY IP ADDR Default F3 F2 F4 0 0 0 0 0 0 0 0 0 0 0 0 8 The Gateway address can...

Page 29: ...ng the IP Address and Subnet Mask of your computer When using Fixed network settings the default IP address of the GERBER SOLARA UV2 is 169 254 000 002 and the default Subnet mask is 255 255 000 000 The following procedure uses 169 254 000 001 for the computer s IP address and 255 255 000 000 for the Subnet mask CAUTION Use care when entering addresses for the equipment Entering incorrect addresse...

Page 30: ...ct Subnet Mask 255 255 0 0 9 Do not enter a Default Gateway if using direct connection or unless instructed by your network administrator 10 Click OK to save the settings and exit the Properties dialog box To set the IP Address and Subnet Mask for Windows 2000 1 Click Start Settings Control Panel 2 Double click the Network and Dial up Connections icon 3 Right click the Local Area Connection icon a...

Page 31: ...rinter You can assign a name for your GERBER SOLARA UV2 printer to help you distinguish it from other GERBER SOLARA UV2s on your network This is helpful when DHCP is activated as the printer s IP address may change Note The default name of each printer is SOLARA UV2 where refers to the last two digits of the printers unique MAC address The Default option in the SET NETWORK NAME menu will restore t...

Page 32: ...onnections 1 In Windows XP click Start Programs Accessories Command Prompt to open the Command Prompt window The display shows C WINDOWS where C is the letter of your hard drive 2 Type ping followed by the IP address of the GERBER SOLARA UV2 and press enter Do not type any leading zeros that may be in the address For example to test a GERBER SOLARA UV2 connected directly to a computer you would ty...

Page 33: ...r the IP Address Gateway and Subnet Mask IP 169 254 000 002 GWAY 000 000 000 000 MASK 255 255 000 000 Press any key 4 Press any key to return to the MAIN MENU To view the MAC address 1 Press F3 Setup from the MAIN MENU to open the SETUP MENU SETUP MENU F1 Network Calibrate Diag Vacuum ENTER for Main Menu 2 Press F1 Network to open the NETWORK INFO menu NETWORK INFO IP Address Configure F2 MAC Addr...

Page 34: ...B OPERATION Justify F3 Activation Job Info ENTER for Main Menu 3 Press F3 Activation to display the current activation status JOB ACTIVATION TIME Details Hrs Left INFINITE Press F3 or ENTER 4 Press any key to return to the MAIN MENU To check the activation status via the web pages 1 Verify that there is a computer with an internet browser either directly connected to the printer or connected to a ...

Page 35: ...Activation page You should see one of the following displays in the activation menu Unlimited activation The printer has been activated without any printing limitations Print hour activation The printer has been activated and has a set number of print hours to run Activation expired This printer is set up for print hour activation but the allotted number of hours has expired or has not been added ...

Page 36: ...add hours of operation to your GERBER SOLARA UV2 enter the appropriate activation code in the space provided in the Activation web page Activation codes are available from Gerber and licensed Gerber Distributors Entering activation codes Activation codes can add hours to the remaining print hours you have on your machine or set the allotted hours to a specific value Each activation code is specifi...

Page 37: ...d appear on your web browser Click on the Activation link to access the GERBER SOLARA UV2 activation page 5 Copy and Paste or re type all twelve rows of code into the appropriate text box on the Activation web page Do not include any other words or any extra spaces 6 After you have entered the code click on the SUBMIT CODE button The web page should refresh and display one of the following message...

Page 38: ...CHAPTER 3 38 Setting up the GERBER SOLARA UV2 ...

Page 39: ...es must be disposed according to local laws and regulation Consult the MSDS sheets and local codes for proper disposal WARNING Waste ink empty cartridges used swabs and lint free wipes must be disposed according to local laws and regulation Consult the MSDS sheets and local codes for proper disposal GERBER SOLARA UV2 uses six inks colors Yellow Y Green G Magenta M Cyan C Violet V and Black K suppl...

Page 40: ...ty ink cartridge with a full cartridge of the same color and manually begin the fill cycle in the INK MENU which can be done during printing See Manually starting an ink refill on page 41 Refilling also automatically takes place after a printer on off power cycle CAUTION Always match the color of the ink cartridge to the color coded ink slot Replacing ink cartridges when the reservoir is empty If ...

Page 41: ...urns to the previous menu Checking ink levels When preparing to print you can see the amount of ink in the reservoirs and if an ink cartridge is empty by using the INK LEVEL DISPLAY menu 1 From the MAIN MENU press F4 Operate to open the OPERATION menu OPERATION Material Lamps F2 Ink Job ENTER for Main Menu 2 Press F2 Ink to open the INK MENU INK MENU F1 Levels Service Start Refill Prime ENTER for ...

Page 42: ...lightweight materials such as scrimless banner The control is located in the Setup menu 1 From the MAIN MENU press F3 Setup to open the SETUP menu SETUP MENU Network Calibrate Diag Vacuum F3 ENTER for Main Menu 2 Press F4 Vacuum to open the HOLD DOWN FANS menu HOLD DOWN FANS Select F3 DISABLE F4 ENTER Key to Accept 3 Press F3 or F4 to toggle between ENABLE and DISABLE Press the Enter key to accept...

Page 43: ... banners backlit displays and reflective signage Note It is recommended that you use only Gerber approved materials for the GERBER SOLARA UV2 See the Gerber web site www gspinc com for a complete list of approved materials Printer problems that may occur due to use of materials other than those recommended by Gerber are not covered by the GERBER SOLARA UV2 warranty Normalizing material The size of...

Page 44: ...se a half turn for LOW force Turn clockwise a half turn for HIGH force LOW FORCE HIGH FORCE Adjusting the UV lamp position Depending on the type of material you choose to print with you will have to align the UV lamps in either the HIGH or LOW position for optimum printed output For most VINYL material the lamps should be in the LOW position For most RIGID material the lamps should be in the HIGH ...

Page 45: ...mbly to move the carriage INCORRECT INCORRECT 2 Move the lamp assembly from the LOW position to the HIGH position by lifting up and back on the lamp handle until the lamps rest evenly into position Lamp handle LOW position 3 Move the lamp assembly from the HIGH position to the LOW position by lifting up and forward on the lamp handle until the lamps rest evenly into position LOW position HIGH posi...

Page 46: ... with two UV shields that are positioned on either end of the platen to protect the internal elements of the printer from over exposure to UV light They also serve as material hold down devices for vinyl and other non rigid materials Proper positioning of these devices is essential for proper printer performance and to help insure the longevity of your print heads and UV lamps Positioning the UV s...

Page 47: ...to help hold down the material when printing but will still protect the printer against over exposure to UV light 6mm 6 20mm RIGID MATERIAL 6 20mm The UV shields require a very precise degree of calibration to work properly If they are bent or damaged and become misaligned they could damage other parts of the machine To minimize risk of misalignment only move the UV shields as instructed below To ...

Page 48: ...aterial that has a width smaller then 36 92cm it may be necessary to remove the right shield and move it around other pinch wheels See following procedure CAUTION To prevent damage and misalignment of the UV shields only move the UV shields by touching the brackets as shown in the following picture To move the right UV shield assembly 1 Turn the Material Wheel clockwise to raise the beam height to...

Page 49: ...to verify the shield height is still calibrated correctly CAUTION This is a critical operating component that requires very precise calibration If these components are not calibrated correctly they could damage the machine Do not install parts that are bent or warped in any way Loading vinyl material Vinyl material refers to rolled or sheet material The rolled or sheet material does not necessaril...

Page 50: ...ge Thumbscrew 2 Lay the roll of material on a flat surface and insert the roller as shown Insert the roller until the material tube fits firmly against the fixed core flange of the roller Note Make sure that the material is properly oriented when inserting the roller so that the material enters the printer print side up From the back of the printer the adjustable flange will be at the left end of ...

Page 51: ...l under the dancer bar and into the printer with the printable surface facing up as shown in the illustration Do not wrap the material around the lower torque bar it is not part of the material path Continue with the procedure Loading roll material into the printer Dancer Bar Note The material on the supply roll must not be slack to insure proper media feed Re roll around the supply roll if necess...

Page 52: ...ify that there is sufficient material for the completion of the job To load roll material into the printer 1 Open the front cover 2 Verify that the UV lamps on either side of the carriage are in the LOW position See Adjusting the UV lamp position on page 44 3 While standing in front of the printer pull the material load lever out to raise the pinch wheels When standing in back of the printer push ...

Page 53: ... edge of the right pinch wheel Note If you position the material too far to the right of the right most pinch wheel you will see the following message ERROR Material too far to the right after a material scan Reposition the material then run a manual material scan You must do a manual material scan before the job is allowed See Detecting material width on page 67 8 Feed the material with the print...

Page 54: ...ck the tension on the feed roll brake 9 Align the left edge of the material with the edge guideline located on the platen Edge guideline Left edge of material 10 Position the UV shields over the material so that the material fills half of each of the holes in the side of both shields This will position the shields 6mm over each side of the material and allow the shields to hold down the material e...

Page 55: ...aterial Wheel Turn the Material Wheel clockwise to raise the beam height Turn the Material Wheel counterclockwise to lower the beam height DOWN UP 14 Turn the Material Wheel to slowly lower the pinch wheels When the pinch wheels are at the correct height above the material the audible signal will stop and the material hold down fans will turn on 15 Continue to lower the pinch wheels until the sing...

Page 56: ...automatically home the carriage and scan the material to determine its width Note Once the beam height is set for a given material readjustment should not be required if the material is moved realigned or reloaded Using the winding unit The GERBER SOLARA UV2 is equipped with a roll feed take up roll system to maintain proper positioning of the material during printing Due to the UV curable technol...

Page 57: ...s on and winds the excess material onto the take up roll Material sensor Front view of winding unit Back view winding unit To load material on the winding unit 1 Turn on the winding unit The power switch is located on the left side of the winding unit as shown in the following photo Power switch 2 Position the take up roller in the right and left winding receptacles Ensure that the take up roller ...

Page 58: ...and then at either end 6 Set the direction switch on the winding unit to the forward position and then press and hold the rotate switch until the material is wound approximately one and a half times around the roll Winding Unit Controls 7 Continue printing as normal The material will form a loose loop as printing continues The winding unit automatically activates when the loop of material passes i...

Page 59: ...inder 1 Carefully cut the printed material off of the supply roll 2 Lift the left end of the material take up roll and slide it to the right so that the take up roller hub rests on the idler roller This allows the take up roll to move freely Take up roll hub Idler roller 3 Unwind the material from the take up roll 4 After removing the material return the take up roll to the drive roller position T...

Page 60: ...vel with the platen when entering and exiting the printer The GERBER SOLARA UV2 comes with two material tables to provide a level work surface for delivering material and receiving printed output Both tables are identical however the rear table comes with a material guide on the right side for alignment when loading the printer WARNING Due to the size and weight of the material tables two people a...

Page 61: ...tom of the folded tables 5 Fold out the table legs and lock into place The legs should be pointed toward the printer 6 Move the tables into position and angle the table brackets into the slits on either end of the platen hooking them over the metal knobs 7 Lower the two material table latches over the metal knobs on the printer and tighten the set screw 5mm for each 8 Verify that both tables are l...

Page 62: ...bles on page 60 for more information 2 Verify that the table is level with the printer platen Adjust the casters at the bottom of each table leg as necessary 3 Raise the beam height by turning the material wheel clockwise so there is enough room to load the rigid material sample into the back of the printer 4 Align material with the printer by squaring the front left corner of the material with th...

Page 63: ...rial for the completion of the job To load rigid material into the printer 1 Open the front cover 2 Verify that the UV lamps on either side of the carriage are in the HIGH position This is the default position for most rigid materials See Adjusting the UV lamp position on page 44 Note The UV lamp position may very depending on the type of rigid material you choose Check the material profile in the...

Page 64: ...erial Wheel 6 Place the material on the rear material table and line up the edge with the material guide on the right side Note Gerber recommends cleaning the surface of rigid material by spraying the surface to be printed on with 99 Isopropyl Alcohol and wiping it away evenly This improves the output quality and durability of the print 7 Slide the pinch wheels to the left or right until they are ...

Page 65: ...aterial line but do NOT cover the front material sensor when loading Prior to scanning the width the printer will index the material over the sensor scan the width then index the material back to the appropriate starting point 9 The right most pinch wheel should be located over the grit wheel roller nearest the right edge of the material The right edge of the material should be no more than 6mm be...

Page 66: ...terial hold down fans will turn on 15 Continue to lower the pinch wheels until the single starts again As soon as it starts turn the Material Wheel clockwise very slowly until the signal stops again From this point turn the wheel one complete revolution clockwise The height is now correct Turn Counterclockwise Turn Clockwise 16 After the beam height has been adjusted correctly the GERBER SOLARA UV...

Page 67: ...age the pinch wheels position the UV shields and close the cover to initiate material scanning The carriage scans the material from left to right detecting the edges of the material and the UV shields to determine the width available for printing Manually setting the material width If you are using clear materials the material width sensor will not be able to detect the material edges You must set...

Page 68: ...e UV shields are installed 6mm over the material to both protect from excess UV light and also to act as material hold down devices to kept the edges from curling during printing The automatic printing margin of 6mm is added from the edge of the shield making the total margin 12mm on each side For rigid material the UV shields are not used as material hold downs so only the automatic 6mm margin is...

Page 69: ...manually initiate a material width scan 1 Load material in the printer See Loading the material on page 42 2 From the MAIN MENU press F4 Operate to open the OPERATION menu OPERATION F1 Material Lamps Ink Job ENTER for Main Menu 3 Press F1 Material to open the MATERIAL menu MATERIAL Width Info F2 Reload Set Width ENTER for Main Menu 4 Press F2 Reload to open the Select Material Type menu Select Mat...

Page 70: ... the Material Menu from the control panel To view scanned material width 1 From the MAIN MENU press F4 Operate to open the OPERATION menu OPERATION F1 Material Lamps Ink Job ENTER for Main Menu 2 Press F1 Material to open the MATERIAL menu MATERIAL F1 Width Info Reload Set Width ENTER for Main Menu 3 Press F1 Width Info to open the MATERIAL WIDTH menu The material width and the maximum job width i...

Page 71: ...rface Vinyl or Rigid The edge of the LEFT shield was found too close to the hole in the shield Check for dust or debris on shield surface Check for dust debris and or partially obstructed shield hole and or slot in platen Check for proper alignment installation of material edge sensor ERROR MATERIAL SCAN No LF Shield Gap Move Shield 25 5 Rigid No gap was found between the LEFT shield edge and the ...

Page 72: ...ERIAL SCAN RT Shield Hole Large Adjust Right Shield Rigid Carriage located the RIGHT shield hole but the hole was larger than in width or the edge of the hole was not found after looking Check for dust or debris on shield surface Check RIGHT shield alignment Check for proper alignment of material edge sensor ERROR MATERIAL SCAN RT Shield Hole Small Clean RT Hole Debris Rigid Carriage located the R...

Page 73: ...shield hole and or slot in platen Check for proper alignment of material edge sensor ERROR MATERIAL SCAN RT Shield Gap Found Adjust Right Shield Vinyl Carriage scanning found a gap between the RIGHT shield and the material edge Check for proper placement of material Check RIGHT shield alignment ERROR MATERIAL SCAN LF edge too far away Adjust Left Shield Vinyl or Rigid The LEFT edge of the material...

Page 74: ......

Page 75: ...recommended that you print a small test job to verify results before printing large jobs Print quality options The GERBER SOLARA UV2 can be set to three different levels of print quality from the RIP software program Draft Production and High Quality which can be printed in either Uni directional or Bi directional mode Values shown refer to vinyl material Draft Bi directional mode 2 pass 75 ft h 7...

Page 76: ...ly lit to ensure that the bulbs are ready to strike light When the lamps are in the cool down phase the following message will appear in the bottom of the Main Menu MAIN MENU Setup Mode Single Operate LAMP COOL DOWN You can access the Main Menu and perform other printer functions during the cool down phase The lamps will not turn on until you are ready to start printing a job If you send a job to ...

Page 77: ...erature To enable 3 minute lamp extension 1 From the MAIN MENU press F4 Operate to open the OPERATION menu OPERATION Material Lamps F3 Ink Job ENTER for Main Menu 2 Press F3 Lamps to display the UV LAMPS menu You will see 1 of 3 possible displays All options in parentheses are disabled UV LAMPS Life Low Life Used Turn Off EXTEND LAMPS OFF UV LAMPS Life Low Life Used Turn Off EXTEND F4 LAMPS ON UV ...

Page 78: ...UV LAMP HOURS USED menu UV LAMP HOURS USED LEFT RIGHT F2 ENTER 500 500 PREHEAT ENABLED 4 Press F2 and ENTER together to enable the material preheat option The message PREHEAT ENABLED will appear at the bottom of the menu 5 Press F2 ENTER again to toggle the preheat option off Choosing a print mode Upon receipt of a job sent to the printer the Job Status field in the MAIN MENU display changes from ...

Page 79: ...the material on page 42 3 Send the job from your RIP software to the printer When the job is received at the printer the Job Status changes to Ready and Start Job blinks indicated by the dotted box in the following diagram MAIN MENU F1 Start Job Setup Mode Single Operate Job Status Ready 4 Verify that the correct material is loaded in the printer and press F1 Start Job 5 Before the job starts to p...

Page 80: ...l automatically home the carriage and re scan the material then begin printing after the lamps have warmed up HIGH FORCE 6 When the job begins to print the Job Status line alternately displays both the job name and job status running or paused MAIN MENU MAIN MENU Pause Job Setup Pause Job Setup Mode Single Operate Mode Multi Operate Job Status My Job Job Status Running F1 Note Do not turn off the ...

Page 81: ...location and not near the computer you can press F1 Start Job on the printer before you send the jobs from the computer The first job will start immediately after it is received 3 Send the jobs from your computer to the printer When the first job is received at the printer Job Status changes to Ready and Start Job blinks MAIN MENU F1 Start Job Setup Mode Multi Operate Job Status Ready 4 Verify tha...

Page 82: ...ting after the lamps have warmed up LOW FORCE HIGH FORCE 6 When the job begins to print the Job Status line alternately displays both the job name and job status running or paused Note Do not turn off the GERBER SOLARA UV2 or attempt to open the front cover while a job is printing or it will terminate the current job as well as all the jobs in queue 7 If you send another job to the printer it will...

Page 83: ...tart Job and the Job Status is Paused MAIN MENU F1 Start Job Setup Mode Single Operate Job Status Paused 2 To restart the job press F1 Start Job The printer resumes printing The F1 line of the display returns to Pause Job and the Job Status is Running To cancel a job To cancel a job press the CANCEL key The JOB CANCELED message appears briefly then the printer finishes the current pass and then st...

Page 84: ...a key Replace the cartridge and manually start the refill in the INK MENU Printing can commence when the reservoir reaches the Full level Viewing job information You can view information about your job sent from the RIP software including the name requested material and size in inches and centimeters Job information is only valid after the job is sent to the printer or during printing To view job ...

Page 85: ...ware and the printer To choose an alignment 1 From the MAIN MENU press F4 Operate to open the OPERATION menu OPERATION Material Lamps Ink Job F4 ENTER for Main Menu 2 Press F4 Job to display the JOB OPERATION menu JOB OPERATION F1 Justify Activation Job Info ENTER for Main Menu 3 Press F1 Justify to display the JUSTIFY JOB menu and the current alignment JUSTIFY JOB F3 LEFT F4 ENTER key to Accept 4...

Page 86: ...in the printer Material that is bowed downward will scrape the tape off the platen Material that is bowed upward will contact the print carriage Printing one sided full bleed on rigid material To prepare the printer and the material 1 Cut a leading edge extension and a trailing edge extension from the same sign blank stock The leading piece should be at least 1 25 4mm long and the same width as th...

Page 87: ...ial to the material guide on the rear table Make sure the front edge of the material is not covering the front material sensor 4 Adjust the left and right UV shields until they are 1 2 12 7mm away from the material Note Ensure that the left and right UV shields are spaced the same amount away from the material on both sides or the print will not be centered 5 Engage the pinch wheels and close the ...

Page 88: ...faces 2080 9 Apply the tape under the left and right side of the material width so that the material overlaps the tape 1 4 to 1 2 6 35mm to 12 7mm The used tape must be removed and new tape applied for each print job or the build up of ink can contact the print carriage Scotch Blue Painter s Tape for Delicate Surfaces 2080 10 On the SOLARA UV2 keypad set center justification for the job From the M...

Page 89: ... job in which the background is 1 2 12 7mm longer and wider than the sign blank not including the extensions Note The following instructions are for ImageRIP Plus or Pro by Onyx If you use another RIP software your instructions will vary Consult your software manual 2 In ImageRIP Plus or Pro RIP Queue click Configure Printer to open the Configure Printer dialog box and choose the Page Sizes tab 3 ...

Page 90: ...dialog box 6 Choose the Media Configuration Name color profile Media type and page size that matches the custom material you previously created 7 Select Print Jobs Individually from the Placement drop down menu and click the Setup button to open the Placement Strategy dialog box 8 Turn off Automatically start printing and select Right Justification In the Top field of the Offset box enter the leng...

Page 91: ...ading and trailing edge extensions to the printed side of the material using Scotch Blue Painter s Tape for Delicate Surfaces 2080 5 Apply Scotch Blue Painter s Tape for Delicate Surfaces 2080 the full length of the printed image side including the leading and trailing extensions at the grit wheel locations This will protect the printed image from being damaged by the grit wheels Tip The following...

Page 92: ... carrier layer and the jig pocket layer should not exceed 1 2 12 7mm Solid material for the jig pocket layer Thickness must be the same as the sign blank thickness Size should be larger than the sign blank including a 3 8 leading edge margin and a 6 152 4mm trailing edge margin Total thickness of the carrier layer and the jig pocket layer should not exceed 1 2 12 7mm Double sided tape or glue to b...

Page 93: ...assign the appropriate tool paths to cut the pocket layer and the carrier layer of the jig 4 Load material of the same thickness as the sign blank on the router and cut the pocket layer 5 Load material for the carrier layer on the router 1 Note The total combined thickness of the pocket layer and carrier layer cannot exceed 1 2 12 7mm 6 Cut out the carrier layer using the router 7 Use double sided...

Page 94: ... your sign blank 5 Give the custom material a name and enter the width of the sign blank plus 0 5 12 7mm for the bleed margin in the Width box Leave the default height as is 3937 0 Choose Sheet as the material Type Click OK 6 Select the printer to which the job will be sent and click the Change button to display the Change Media and Placement dialog box ...

Page 95: ...Placement Strategy dialog box 10 Turn off Automatically start printing and select Right Justification 11 In the Left field of the Offset box enter the jig s side margin 12 In the Top field of the Offset box enter the length of the leading edge margin This instructs the printer to print nothing white space on the leading edge and side margin Click OK to close the dialog box 13 Print the job as you ...

Page 96: ...CHAPTER 5 96 Printing Jobs on the GERBER SOLARA UV2 ...

Page 97: ...aning timer Priming the print heads At the beginning of each day or if you notice missing nozzles in the NozzleJob test print prime the print head to clear the nozzles by pushing a small quantity of ink through the print head nozzle plate The UV bulbs must be off and cool and the head must be in the home position before priming can begin The PRIME command is located in the INK MENU After priming t...

Page 98: ...shes a small quantity of ink through the print head to clear the nozzles The display changes to Close ink lines for All ink colors which are NOT to be primed ENTER when done 4 Close the Ink Bypass valves located at the back of the printer for the print heads that will NOT be primed The color that is to be primed should be switched open to allow it the ink to flow through Press ENTER when done The ...

Page 99: ...shutter by sliding it back to expose the print heads Press ENTER when done The Prime cycle begins automatically and the display changes to Priming In Progress 7 During the Prime cycle ink will drip from the print head that is being primed onto the lint free wipe When complete the display changes to Gently swab the bottom of the heads with the swab tool ENTER when done 8 Moistened a swab with sever...

Page 100: ...ntil it clicks into place Press ENTER when done and the display changes to Remove lint free Wipe and Close Outer Priming Door ENTER when done 11 If lint free wipe absorbent pad is saturated remove it and dispose according to local laws and regulations Press ENTER when done and the display changes to OPEN ALL ink lines for ALL ink colors ENTER when done 12 Switch all ink bypass valves to the OPEN p...

Page 101: ... lines per color To print the NozzleJob test print 1 Load Gerber qualified white material in the printer 2 Press F3 Setup from the MAIN MENU to open the SETUP MENU SETUP MENU Network Calibrate F2 Diag Vacuum ENTER for Main Menu 3 Press F2 Diag to open the DIAGNOSTICS menu DIAGNOSTICS F1 Test Jobs Language Versions Err History 4 Press F1 Test Jobs to open the TEST JOBS menu TEST JOBS F1 NozzleJob E...

Page 102: ...f cycles when able Each lamp on lamp off cycle reduces bulb life by three hours CAUTION If you choose to disable the UV lamps when running a test job the ink will not cure on the material If you come in contact with uncured ink remove any contaminated clothing and wash them separately with soap and water 9 Examine the test print If there are missing nozzles illustrated by breaks in the lines as sh...

Page 103: ...eaning Solution for each print head Dispose of used swabs according to local laws and regulations Swab the print heads one at a time from back to front Shutter door slid back to reveal print head Resetting the head cleaning timer Each time you clean the print heads you need to reset the Head Clean timer in the Ink Menu To reset the timer after head cleaning 1 From the MAIN MENU press F4 Operate to...

Page 104: ... grit wheels Every week the grit wheels should be cleaned with a brass brush included in the accessory kit to remove any debris that may have lodged in them Cleaning the exhaust fans There are three exhaust fans located on the back cover of the GERBER SOLARA UV2 Once a month when the printer is turned off and disconnected from the power source vacuum them or clean them with a clean lint free cloth...

Page 105: ...ss the printer web pages The printer s IP address See Viewing the current network settings on page 32 Accessing the SOLARA UV2 web pages Once you have a computer with an internet browser no internet connection required and that computer is connected to the printer either directly or via a network you can access the GERBER SOLARA UV2 web pages To access the GERBER SOLARA UV2 web pages 1 Open a web ...

Page 106: ... system and the current version of firmware The name of the printer now displays as a prefix to the name of the webpage enclosed in square brackets Example IP address Links to other SOLARA UV2 web pages Link to Loader When a job is sent to or is running at the printer the Job Status field displays detailed print information Job Status displays print information ...

Page 107: ...ine Printer Maintenance Ink Levels page This page displays the status of the ink in each of the six reservoirs This page will need to be refreshed periodically when the printer is running to get current accurate readings ...

Page 108: ...us page This page displays the status of each of the six print heads including head voltage head temperature and each head s efficiency factor This page will need to be refreshed periodically when the printer is running to get current accurate readings ...

Page 109: ...e This page displays the general status of the carriage assembly including the supply voltage the current and ambient temperatures and firing cycle information CAUTION Do NOT access this page while the GERBER SOLARA UV2 is printing as it may disrupt the print job ...

Page 110: ...sor Status page This page displays the status of all sensors and all fans with the exception of the material width sensor and the EMI fan This page will need to be refreshed periodically when the printer is running to get current accurate readings ...

Page 111: ...CHAPTER 6 111 Routine Printer Maintenance Firmware Versions page This page lists the current version of firmware loader on the printer and relevant statistics ...

Page 112: ...ation on both the left and right UV lamps including their current status hours used and maximum life hours This page also includes links to the UV Lamp Installation page and UV Lamp Installation History page Link to UV Lamp Installation page Link to UV Lamp Installation History page ...

Page 113: ...CHAPTER 6 113 Routine Printer Maintenance UV Lamp Install page UV Lamp Installation History page ...

Page 114: ...CHAPTER 6 114 Routine Printer Maintenance Recent Errors page This page lists the last 16 system errors by number The most recent error is at the top of the list ...

Page 115: ...sed or under other restrictions For most owners no activation should be necessary and the printer should be set to unlimited hours of operation Note If your Activation page does not say ACTIVATION COMPLETE like the picture shown above your GERBER SOLARA UV2 must be activated before it can start printing jobs See Activating your GERBER SOLARA UV2 printer on page 34 ...

Page 116: ...tiple SOLARA UV2 printers The page lists all of the printers found on the network including the current printer Clicking the printer s name in the list displays that printer s home page The Find Printers link is available from most SOLARA UV2 web pages Click a link to display that printer s Home page ...

Page 117: ... return to the SOLARA Home page The printer will automatically restart Loading firmware upgrades The GERBER SOLARA UV2 operating system software firmware is upgrade able New versions of firmware may be released periodically to fix problems that occur during normal operation or to add new features If there is an internal O S error it may be necessary to either reload the current version of firmware...

Page 118: ... process is finished or installation errors may occur To download firmware 1 Open the GERBER SOLARA UV2 web pages by opening a web browser and entering the printer s IP address in the address bar See Accessing the SOLARA UV2 web pages on page 105 2 On the Main Page click on Downloader and wait for the system to enter the Loader Interface page Shown on the previous page This may take 1 2 minutes 3 ...

Page 119: ...e based on the versions For example if the printer has version A 00 and the file has version A 01 then the action is an update Other possible actions are refresh keeping the same version and revert going back to a previous version If the action is refresh the default action is to Skip the refresh for that part of the file Tip You can choose to disable the default action by clearing the checkbox in...

Page 120: ...g the following page displays and refreshes to show the status of the update CAUTION Do NOT turn off the machine disconnect the network cable open covers or use the control panel during the download process this will interrupt the download and corrupt the firmware and damage the control system CAUTION Do NOT close minimize or change the web browser window until the download process is finished or ...

Page 121: ...etry 2 File Generated Data Overflow Make sure the correct file was chosen for downloading Retry 3 File is Missing the HEADER section Make sure the correct file was chosen for downloading Retry 4 File Has Duplicate HEADER sections Make sure the correct file was chosen for downloading Retry 5 File is Missing the BUILD section Make sure the correct file was chosen for downloading Retry 6 Raster Bad F...

Page 122: ...inter and retry 17 FLASH Failed to program correctly Cycle power to printer and retry 18 FLASH Verification of programmed data failed Cycle power to printer and retry 19 Control Sys Bad File Format Make sure the correct file was chosen for downloading Retry 20 Control Sys Device Not Ready Error Cycle power to printer and retry 21 Control Sys Missing S7 record in File Make sure the correct file was...

Page 123: ... error Cycle power to printer and retry 40 Carriage FPGA reporting an error Cycle power to printer and retry 41 Carriage No in a ready state Cycle power to printer and retry 42 Carriage Illegal state of operating system Cycle power to printer and retry 43 Carriage Unknown File Format Make sure the correct file was chosen for downloading Retry UV lamp assembly maintenance Depending on number of str...

Page 124: ... LAMP HOURS LifeLow Remain L R Turn Off 1276 1276 F4 Lamp Off 3 The estimated usable hours that remain on each bulb left and right is shown on the F4 line In the previous illustration there are approximately 1276 lamp hours remaining on the left and right bulbs 4 Press ENTER to return to the MAIN MENU Replacing the UV lamp cartridge After extended use the UV bulbs deteriorate curing effectiveness ...

Page 125: ... is accessible via any computer networked to the GERBER SOLARA UV2 WARNING UV bulbs are hot when operating Before disassembling the UV lamp assembly ensure that the system has had adequate time to cool CAUTION Wear cotton or rubber gloves when handling the new UV lamp cartridge Do not touch the quartz lens plate or bulb with any exposed skin as the oil from your skin as this can cause permanent da...

Page 126: ...Ready for install Turn printer OFF now Install new lamps 6 Turn off the GERBER SOLARA UV2 and unplug it from the power source 7 Install the one or two new UV lamp cartridges and tighten the countersunk screw using the 3mm Allen wrench The lamp cartridge will not be flush with the assembly case until the screw is fully tightened 8 Make note of each lamp s serial number as it is required later in th...

Page 127: ...IP address of the GERBER SOLARA UV2 New lamps detected Set browser to Addr 169 254 000 002 And activate lamps 11 Open the GERBER SOLARA UV2 web page from a computer on the network by entering the printer s current IP address in the Location or Address line of your web browser For example http 169 254 000 002 The GERBER SOLARA UV2 web page displays UV Lamps link 12 Click the UV Lamps link to open t...

Page 128: ...15 Tab to the Lamp Code field and enter the eight digit alphanumeric code included with the replacement lamp cartridge documentation 16 Click the Install button A screen will appear indicating that the installation was successful 17 The code is verified and the lamp life counter is reset at the GERBER SOLARA UV2 The UV Lamps web page displays again The Installation field displays Done for the lamp...

Page 129: ...rtridge replacement click the Lamp History button See Viewing lamp and printing installation history on page 129 20 Close out of the web browser showing the GERBER SOLARA UV2 web pages Viewing and printing UV lamp cartridge replacement history You can view a record of the UV lamp cartridge replacement history through the GERBER SOLARA UV2 web pages To view the lamp cartridge replacement history 1 ...

Page 130: ... web page where you can view the specific lamp cartridge information Lamp History link 3 Click the Lamp History button to open the UV Lamp Installation History web page 4 Click the PRINT button at the bottom of the page to send this to a paper printer 5 Click CLOSE to return to the UV Lamps web page ...

Page 131: ...e LOW LAMP LIFE HOURS menu In this menu you can adjust how many hours remain on the UV lamp cartridge before displaying the Low Lamp Life message LOW LAMP LIFE HOURS F3 100 F4 ENTER key to Accept 4 Press F3 or F4 to adjust the hours remaining on the UV lamp cartridge before displaying the replacement message 5 Press the ENTER key to accept the new setting and return to the MAIN MENU Cleaning the U...

Page 132: ... the countersunk screw with a 3mm Allen wrench 3 Remove the lamp cartridge from lamp assembly and set aside 4 Slide the long handled 3mm Allen wrench into the slots on the side of the lamp assembly to loosen the screws that hold the assembly to the carriage Loosen both screws 5 Remove the lamp assembly from the carriage and turn it over to expose the quartz plate Countersunk screw CAUTION Although...

Page 133: ...ssembly must be replaced Contact Gerber or your distributor 8 Reattach the lamp assembly to the carriage Tighten the two screws using the long handled 3mm Allen wrench inserted through the slots in the side of the cartridge 9 Reconnect the cable to the lamp assembly 10 Slide the UV lamp cartridge back in to the lamp assembly and tighten the countersunk screw using the 3mm Allen wrench The lamp car...

Page 134: ......

Page 135: ... to work with the GERBER SOLARA UV2 and Gerber inks and materials Refer to the software documentation provided with the RIP program you have chosen to use regarding any software related errors and problems For help configuring the GERBER SOLARA UV2 to run with ImageRIP refer to the Gerber SOLARA UV2 Installation Guide Determining the category of problems The following procedure can help you to det...

Page 136: ...eight within the acceptable range for the material See Loading the material on page 42 Is the material covering the appropriate material sensors Load the material on the left side of the printer See Loading the material on page 42 Are all of the ink reservoirs filled with ink Check the Ink Levels and refill the ink reservoirs if necessary See Checking ink levels on page 41 Has the printer been act...

Page 137: ...ght within the acceptable range for the material See Loading the material on page 42 Is the GERBER SOLARA UV2 being used in adverse environmental conditions Use the SOLARA UV2 in the specified environment See Ambient conditions on page 15 Is there foreign material in the grit wheels Clean the grit wheels with the supplied brush See Cleaning the grit wheels on page 104 Quality of printed output The...

Page 138: ... to Quality mode with more passes which can minimize the appearance of banding See Print quality options on page 75 Smearing or fading in the print Problem Solution Notes Are print head nozzles misfiring Print a NozzleJob test print to check print head performance Prime and swab the print heads See Printing the NozzleJob test print on page 101 and Priming the print heads on page 97 Are the UV bulb...

Page 139: ...s set the correct height Adjust the lamp height the material on page 42 for the material loaded See Loading The ink forms small puddles on t the prin Problem Solution Notes Is there air in the lines e air from ink Perform a purge to remov lines See Purging an ink line to remove air on page 141 Are print head nozzles misfiring d performance Prime and swab the print heads page 101 and Priming the pr...

Page 140: ... current profile you are using See Using RIP software and profiles on page 75 The printer pauses between passes Problem Solution Notes Does the printer pause at regular intervals between passes This is the automatic dwell operation See UV lamp operations on page 75 Is the computer you are sending the job from performing other tasks Close out of all other unnecessary tasks See Pausing a job due to ...

Page 141: ... INK MENU Levels Service F3 Start Refill Prime ENTER for Main Menu 3 Press F3 Service to open the INK SERVICE menu INK SERVICE Dry Load Head Clean Clear Line Purge F4 ENTER for Main Menu 4 Press F4 Purge This procedure removes air from the ink line by moving a large volume of ink through the line The display changes to PURGE May remove a large Volume of ink ENTER to proceed 5 Press ENTER to procee...

Page 142: ...egulations 9 The waste valves are located to the right of the waste bottle Open only the valves of the inks that you will purge to allow the ink to flow through Open valves for ink lines to be purged 10 Press ENTER when done The display changes to Open Outer Priming door and install lint free wipe ENTER when done CAUTION Use caution when reaching inside the printer to install a lint free wipe abso...

Page 143: ...r ENTER when done 13 Open the inner head shutter by sliding it back to expose the print heads Press ENTER when done The Purge cycle begins automatically and the display changes to Purge Cycle 1 Filling ink lines CANCEL key Aborts 14 During the Purge cycle ink will drip from the print head of the line that is being cleared onto the lint free wipe The display shows the number of purge cycles on the ...

Page 144: ... and regulations Swab the print head from back to front Inner head shutter 16 Press ENTER when done and the display changes to CLOSE Inner Head Shutter ENTER when done 17 Close inner head shutter by sliding it forward until it clicks into place Press ENTER when done and the display changes to Remove lint free wipe and close Outer Priming Door ENTER when done 18 If lint free wipe is saturated remov...

Page 145: ...y the waste bottle if necessary Dispose of the waste ink according to local laws and regulations Press ENTER when done and the display changes to OPEN ALL ink lines for ALL ink colors ENTER when done 21 Switch all ink bypass valves to the OPEN position Press ENTER to return to the MAIN MENU All valves in OPEN position to let ink flow through ...

Page 146: ...ne or more ink cartridges are empty Jobs may continue to be run but will be suspended if the ink reservoir becomes empty during the job INK RESERVE EMPTY An ink reservoir is empty Jobs may not proceed until the ink cartridge is replaced and the ink level rises above the low level in the reservoir A suspended job may continue after refilling without ruining the job INK SENSOR FAULT Sensors are indi...

Page 147: ... F2 Details Press a key Indicates that an ink cartridge is empty F2 will bring up the Ink Level menu so that the operator can see which cartridge to replace Waiting for Lamps to cool down Please wait The operation about to be performed requires that the lamps are cool This message will appear while the lamps are in cool down mode The operation will automatically continue when the lamps have comple...

Page 148: ...lty sensor wiring Move Carriage to HOME position ENTER continue CANCEL abort This message displays when the carriage is not in the home position when attempting a prime or purge operation Move the carriage to the home position and try again All Settings Reset To Factory Defaults Press key to resume All calibration and other stored values have been set to their default value All calibration tests m...

Page 149: ...onfigured correctly E001 FATAL ROM ERROR Download or reload the latest version of firmware via the SOLARA UV2 web pages See page 117 If the error still occurs seek technical assistance by an authorized dealer E002 FATAL RAM ERROR E003 KEYPAD FAULT Turn off the printer wait 10 seconds and turn it back on If the error occurs again seek technical assistance by an authorized dealer E004 FPGA INIT FAIL...

Page 150: ...n it back on If error recurs remove all material and cycle power again If error persists seek assistance by an authorized dealer E023 DATA OVERFLOW Turn off the printer wait 10 seconds and turn it back on If the error occurs again seek technical assistance by an authorized dealer E024 COMM OVERRUN E025 COMM PARITY ERR E026 COMM FRAME ERR E027 ANFPGA INIT ERR E028 ANFPGA CKSUM E029 ANFPGA REV ERR D...

Page 151: ...he printer is attempting to print outside the allowed limits Check the job data in the RIP software and send the job again E037 X MOVE TIMEOUT E038 X VEL LOAD ERR Download or reload the latest version of firmware via the SOLARA UV2 web pages See page 117 If the error still occurs seek technical assistance by an authorized dealer E039 Y POS ILLEAGAL The job data sent to the printer is attempting to...

Page 152: ...mitations and that the UV shields are positioned correctly E047 KEYPAD RESET Turn off the printer wait 10 seconds and turn it back on If the error occurs again seek technical assistance by an authorized dealer E048 KEYPAD MEM ERR Download or reload the latest version of firmware via the SOLARA UV2 web pages See page 117 If the error still occurs seek technical assistance by an authorized dealer No...

Page 153: ... ENTER for Main Menu MY JOB F1 Gerber 220 F3 F2 30 x 45 in F4 76 2 x 114 3 cm JOB OPERATION See INK MENU F1 Justify F3 F2 Activation Job Info F4 ENTER for Main Menu MATERIAL WIDTH F1 48 52 in 123 2 cm F3 F2 MAX JOB WIDTH F4 48 02 in 122 0 cm Messages guide users through the material load sequence JUSTIFY JOB F1 F3 F2 CENTER F4 ENTER Key to Accept JOB ACTIVATION TIME F1 Details F3 F2 Hrs Left INFIN...

Page 154: ... F2 LEVEL F e e F F E F4 Press a key F1 INK Refilling F3 F2 Has Started F4 Messages guide users through the Prime sequence INK SERVICE HEAD CLEANING F1 Reset Time Hours F3 F2 Last clean 2 0 F4 Next clean 6 0 F1 Dry Load HeadClean F3 Messages guide users through the Dry Load sequence F2 Clear Line Purge F4 ENTER for Main Menu Messages guide users through the Purge sequence Messages guide users thro...

Page 155: ... LAMPS F1 Life Low Life Used F3 F2 Turn off EXTEND F4 Lamp ON Options in parentheses are disabled LOW LAMP LIFE HOURS F1 Life Low F3 F2 100 F4 ENTER key to Accept UV LAMP HOURS USED F1 LEFT RIGHT F3 F2 500 500 F4 Press a key ...

Page 156: ...F3 F2 F4 Press Any Key IP 169 254 000 002 F1 GWAY 000 000 000 000 F3 F2 MASK 255 255 000 000 F4 Press any key HOLD DOWN FANS F1 Select F3 F2 ENABLE F4 See NETWORK CONFIGURE MENU Displays firmware versions Only English available Displays last 12 error codes TEST JOBS F1 NozzleJob EncoderJob F3 F2 BiDirJob More F4 ENTER for Main Menu TEST JOBS 2 F1 HeadCal Y MotionJob F3 F2 HeadCal X More F4 ENTER f...

Page 157: ...ource F1 Fixed Gateway F3 F2 IP Address Subnet F4 ENTER Save Changes SET IP ADDRESS F1 Default F3 F2 F4 1 6 9 2 5 4 0 0 0 0 0 2 SET IP SUBNET MASK F1 Default F3 F2 F4 2 5 5 2 5 5 0 0 0 0 0 0 IP Source SET GATEWAY ADDRESS F1 Automatic DHCP F3 F2 F4 ENTER Save Changes F1 Default F3 F2 F4 0 0 0 0 0 0 0 0 0 0 0 0 F1 toggles between Fixed and Automatic DHCP ...

Page 158: ...IONAL CAL F1 Adjust Cal F3 F2 0 F4 ENTER key to Accept Automatically homes the carriage ENTER for CAL Menu HEAD ALIGNMENT HEAD RANK F1 Adjust All Default F3 F1 Adjust All Default F3 F2 K 0 1 V 0 1 C 0 0 F4 M 0 2 G 0 3 Y 0 3 F2 K 0 87 V 0 83 C 0 89 F4 M 0 86 G 0 85 Y 0 87 HEAD ALIGNMENT F1 Black X 0 F3 F2 Save Y 1 F4 F2 Save ENTER Exit HEAD RANK F1 Black 0 87 F3 F2 Save F4 F2 Save ENTER Exit F1 scr...

Page 159: ......

Page 160: ... 104 Extension UV lamp 77 Fan control 42 FastFacts 14 Fax number 14 Find Printers web page 116 Firmware upgrades 117 Firmware Versions web page 111 Function keys 19 Grit wheels 104 Head Clean menu 104 Head cleaning 103 Head Status web page 108 High Quality mode 75 Hold down fan control 42 Home page 106 Humidity recommended 15 Ink See UV ink Ink Level Display 40 Ink Levels web page 107 Ink menu 103...

Page 161: ...e menu 21 Operating environment 15 Operations 75 Paused 21 Pausing a job 83 Personal safety 13 Phone numbers 14 Pinch wheels adjusting 44 Ping command 32 Platen cleaning 104 Power switch 21 Preheating 78 Priming print heads 97 Print heads periodic cleaning 103 priming 97 purging 141 warming 23 Print mode 20 75 alignment 85 bidirectional 75 choosing 78 multi 81 single 79 uni directional 75 Printer ...

Page 162: ...41 replacing 40 sensors 39 technology 17 ventilation 17 UV lamp adjusting warning 131 automatic shut off 76 cleaning quartz plates 131 cool down 17 22 76 extending on time 77 failure 123 life 123 low life message 17 on off cycles 17 124 position 44 replacement 123 124 replacement history 129 serial number 128 shields 46 technology 17 viewing remaining life 124 warm up 17 76 web page 112 UV shields...

Page 163: ...P79665A Rev D 83 Gerber Road South Windsor CT 06074 9864 USA www gspinc com ...

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