Fujitsu Primergy RX300 S4 User Manual Download Page 158

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158

Chapter 6 Installing Internal Options

Installing/Removing SCSI Ctrl U320 lp (PG-2281L) or SAS RAID Ctrl (PG-
244CL, PG-248G2L)

Configuration information on the device changes by installing the SCSI Ctrl U320 lp (PG-2281L) or

SAS RAID Ctrl (PG-244CL) in the server because the bridge circuits are installed in the insides of the

cards.

Therefore, when adding/removing the SCSI Ctrl U320 lp (PG-2281L) after OS installation, the onboard

LAN controller might be recognized by the OS as a new device.

Perform the onboard LAN settings (IP address etc.) and set software that uses the onboard LAN again

after adding/removing the card.

SAS RAID Ctrl

A battery backup unit (BBU) is provided with the SAS RAID Ctrl (PG-248G2L, PG-248CL, and PG-

244CL). Make sure to install the battery backup unit.

"6.5.4 How to Install a Battery Backup Unit (BBU)" (p.161)

BIOS settings

Extended ROMs for the PCI slots 3 to 7 are disabled on this server. To perform the settings for the

expansion card to be installed, the extended ROM setting needs to be temporarily changed to "Enabled"

by the BIOS Setup Utility. The setting procedure is described below.

Enable the extended ROM for the slot where the target expansion card is

installed.

Start the BIOS Setup Utility and change the setting of [PCI Slot n Configuration Option ROM

Scan] (n is the slot number) in "

PCI SLOTS Configuration submenu" (

p.193) under the

[Advanced] menu from "Disabled" to "Enabled".

Select [Save Changes & Exit] in "7.2.18 Exit Menu" (

p.208) to exit the BIOS

Setup Utility.

Perform expansion card settings by POST at restart.

For details about setting procedures, refer to the expansion card's manual.

Start the BIOS Setup Utility again and restore the setting changed in step 1.

Parallel port option/Serial port option

When installing parallel port option or serial port option, connect the cable to the baseboard after

installing it in the slot. For the connector location on the baseboard to connect the cable, refer to "1.3.4

Baseboard" (

p.28).

Summary of Contents for Primergy RX300 S4

Page 1: ...pter 4 Operations after OS Installation This chapter explains the operations to be performed after OS installation Be sure to perform those operations before operating the server Chapter 5 High Reliability Tools For stable PRIMERGY server operations we recommend that high reliability tools be installed This chapter explains the installation and necessary settings of high reliability tools Chapter ...

Page 2: ...rotect data stored in this product including basic software such as the operating system and application software perform backup and other necessary operations Note that data protection is not guaranteed when repairs are performed It is the customer s responsibility to maintain backup copies in advance In case of data loss Fujitsu assumes no liability for data maintenance or restoration and damage...

Page 3: ...tc DVD ROM drive description In this manual DVD ROM drive is described as CD DVD drive Failure to observe this warning may cause serious injury or death and or destroy the system Failure to observe this warning may lead to injury destruction of the system or loss of data A triangle mark emphasizes the urgency of the WARNING and CAUTION Details are described next to the triangle A barred circle war...

Page 4: ...tup exe Screen shots and figures Screen shots and figures are used as visual aids throughout this manual Windows screens and file names may vary depending on the OS software or configuration of the server used Figures in this manual may not show cables that are actually connected for convenience of explanation Consecutive operations Consecutive operations are described by connecting them with Exam...

Page 5: ...Windows Server 2003 Standard Edition Windows Server 2003 Standard Edition Windows Server 2003 Microsoft Windows Server 2003 Enterprise Edition Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Microsoft Windows Server 2003 R2 Enterprise Edition Microsoft Windows Server 2003 Standard x64 Edition Windows Server 2003 x64 1 Microsoft Window...

Page 6: ...lder on the PRIMERGY Startup Disc Use a text editor to read it Latest information about software provided with this server For the latest information regarding ServerStart ServerView and other software provided with this server refer to the Fujitsu PRIMERGY website http primergy fujitsu com Warning and Caution Labels Warning and caution labels are found on the server Do not remove or stain these l...

Page 7: ...ing a CD DVD 33 1 5 Workflow 37 Chapter 2 Checking before OS Installation 2 1 Preparation on the Server 40 2 1 1 Installing Options 40 2 1 2 Hardware Settings 42 2 2 Selecting an Installation Method 43 2 2 1 Supported OS 43 2 2 2 Installation Modes of ServerStart 43 2 3 Precautions on Installation 45 2 3 1 Installation Partition Size 45 2 3 2 Notes on Configuring RAID 45 2 3 3 Cautions for Using S...

Page 8: ...run Function from CD DVD Drives 96 4 5 2 Drive Letter Assignment in the Expert Mode 96 4 5 3 Notes on Advanced Uninterruptible Power Supply UPS 97 4 5 4 Using the Fiber Channel Controller PG FC202 97 4 5 5 Turning the Power On via a LAN 98 4 5 6 Changing the system drive size only for Windows Server 2008 98 4 5 7 Other Notes on Operation 101 4 6 LAN Driver Advanced Setup BACS 102 4 6 1 NET framewo...

Page 9: ...ards 154 6 5 1 Installation Location of Expansion Cards 155 6 5 2 Installable Expansion Cards and Notes 156 6 5 3 How to Install Expansion Cards 159 6 5 4 How to Install a Battery Backup Unit BBU 161 6 6 Installing Internal Hard Disk Units 164 6 6 1 Installation Locations of Internal Hard Disk Units 165 6 6 2 Installable Internal Hard Disk Units and Notes 165 6 6 3 How to Install Internal Hard Dis...

Page 10: ...Checking the Server Condition 210 8 1 2 Cleaning 210 8 1 3 Replacement of Consumable Parts 212 8 2 Troubleshooting 213 8 2 1 Hardware Troubleshooting 213 8 2 2 Error Messages 216 8 2 3 Software Troubleshooting 222 8 3 System Event Log 229 8 3 1 How to Refer to Event Logs 229 8 3 2 Deleting the System Event Log 229 8 4 Security 230 8 4 1 Hardware Security 230 8 4 2 Security against Unauthorized Use...

Page 11: ...al Port Option Specifications 248 B 7 Power Cord Selection 249 C Remote Control Function 251 C 1 Preparation for Using Remote Control Function 251 C 2 Remote Power Supply Control 253 D Remote Management Controller 256 D 1 Overview of the Remote Management Controller 256 D 2 Preparation for Using Remote Management Controller 257 D 3 Window of the Remote Management Controller 258 D 4 Remote Manageme...

Page 12: ...12 ...

Page 13: ...is server as well as an overview of the software provided with this server In addition the workflow from placing the server to starting the operation is also described 1 1 RX300 S4 14 1 2 Supplied Software 16 1 3 Component Names and Functions 23 1 4 Standard Operations 29 1 5 Workflow 37 ...

Page 14: ...edundant function Hardware and software designed for data security The locks on the rack and security password setting in the BIOS Setup Utility protect hardware and data assets in the server against theft ensuring data security with high reliability Proactive fan function When a fan fails or the ambient temperature rises the system fan speed is increased automatically to avoid increase in tempera...

Page 15: ...ckness of 2U The server display device keyboard and external SCSI SAS options fit in a 19 inch rack which saves the installation space Maximum memory size of 48GB employing memory board In addition to the preinstalled 1GB memory with two memory board slots the system has 12 memory banks for supporting up to 48GB memory Hard disk bay Up to six internal hard disk units can be installed in the 3 5 in...

Page 16: ...d by ServerStart In addition high reliability tools and array controller management tools are automatically installed It prevents the related errors It is recommended to perform the OS installation with using ServerStart ServerStart Auto setup Using ServerStart Automatic RAID configuration Automatic installation of recommended drivers Automatic installation of high reliability tools are available ...

Page 17: ...rStart can configure a network on server installation For details on available network patterns refer to Using ServerStart to Configure the Network Automatic driver installation This function installs the recommended drivers for such as automatically recognized expansion cards on the server installation It is preventative for mismatch driver installations such as previous version or incompatible d...

Page 18: ...nding on the mode Tool bar For the expert mode While the wizard is running do not click the icon to move to the previous or next window or to upper tree level To move to a different window click the Previous Up or Next button at the bottom of the wizard window Goes to the next page Returns to the main screen Ends ServerStart Changes the size of icons Returns to the previous page Resets the status ...

Page 19: ...tion through normal operations to restoration from errors Server monitoring tools System diagnosis support tool LAN driver advanced setup tools Server monitoring tools The server monitoring tools monitor the hardware status and notify the event of an error when irregular status occurs Early detection of a server failure ServerView ServerView monitors the server status to protect important server r...

Page 20: ...roblems DSNAP DSNAP is a command line utility for collectively acquiring failure analysis information Command line operation makes easy to set the configuration information of the system file and major registries and collect the event log When a problem occurs in your Windows Server 2008 or Windows Server 2003 system DSNAP is used for a support engineer to understand your system software configura...

Page 21: ... ServerView Agent are installed together These cannot be selected individually Also the choice cannot be released To use all functions of ServerView Java2 Runtime Environment Standard Edition and Web server are required When using ServerStart to install the OS Java2 Runtime Environment Standard Edition is installed automatically For Web server you can use either of the following by selecting a men...

Page 22: ...indows Server 2008 ServerView Console for IIS cannot be installed In Windows Server 2008 Server Core installation environment ServerView Console for Apache ServerView Console for IIS is not supported When installing Broadcom Advanced Control Suite BACS Microsoft NET Framework 3 5 will be installed at the same time Intel PROSet will be installed only when an optional LAN card is installed properly ...

Page 23: ...tem configuration this LED lights up amber when an error is detected in the internal hard disk unit It is lit or blinks depending on the hard disk status as follows b 3 5 inch storage bay Install the internal hard disk unit or internal backup device into the server unit c System identification LED button When pressing this button the front and rear system identification LEDs are lit blue so that t...

Page 24: ...isk may be damaged h Reset switch Pressing this switch resets and restarts the system When the hard disk access LED lights do not reset the system Data in the hard disk may be damaged i Maintenance switch This switch is used only by maintenance personnel Do not touch this j CD DVD drive Insert CD DVD k CD DVD access LED Lights up or blinks when reading data from CD DVD l CD DVD eject button Push t...

Page 25: ...bles are plugged in h Rear maintenance LED System identification LED When an error is detected in a server component this LED lights or blinks in yellow OFF in normal status When this LED lights or blinks contact an office listed in the Contact Information of the Start Guide When pressing the system identification LED button located on the front of the server the front and rear LEDs are lit blue s...

Page 26: ...gged in For 1000Mbps connection a cable conforming to category 5 enhanced is required The meanings of the LEDs are as follows o LAN port 1 10 100 1000BASE T connector An Unshielded Twisted Pair UTP cable is plugged in The cables to be used and meanings of the two LEDs are the same as the LAN port 2 Pull up the LAN cable removal lever on the right side of the port to release the lock If the lock ca...

Page 27: ...tall the CPU One CPU is installed by default Up to two CPUs can be installed c Power supply unit Install the power supply unit One unit is installed by default Up to two units can be installed d Memory board slot Contains memory board where memory modules are installed e PCI slots Contains extension cards that enhance the server functions Expansion cards with the PCI bus interface can be installed...

Page 28: ...t a power supply unit cable e CPU sockets Install a CPU f Memory board slot Install memory board that contains memory module g Parallel port connector Connect a parallel port cable when an optional expansion parallel port is installed h Serial port connector Connect a serial port cable when an optional expansion serial port is installed i PCI slot Install an expansion card j Switch block For the s...

Page 29: ... the server on off and handle a CD DVD 1 4 1 Opening the Rack Door This section explains how to open the front and rear doors of the 40U standard rack Refer to the rack manual for procedures on opening other rack doors Opening the front door 1 Turn the rack key to unlock and pull the rack handle up 8 4 1 Hardware Security p 230 ...

Page 30: ...30 Chapter 1 Overview 2 Turn the handle in the direction of the arrow and pull it forward Opening the rear door 1 Turn the rack key to unlock and pull the rack handle up Turn and then pull ...

Page 31: ...rive is empty 3 Turn on the display and peripheral devices Do not move strike or shake the server when it is turned on This can damage the hard disk in the server and cause data loss Turn the server on when the temperature is in its operating environment range 10 35 C For details on the operating environment refer to Start Guide and Safety Precautions When operating the device outside of this oper...

Page 32: ... Off the Server 1 Make sure that the CD DVD drive is empty 2 Shut down the OS In the following cases the server is turned off after the OS is shut down Windows OS When ServerView is installed In other cases shut down the OS and make sure that the hard disk access LED is off After that press the power switch of the server The server s power LED lights amber In the event of smoke or sparks immediate...

Page 33: ...o Standby or Hibernation the system may operate improperly or hard disk data may be corrupted For details about operating mode settings refer to the manual supplied with the OS 1 4 4 Inserting and Ejecting a CD DVD This section explains how to insert and eject a CD DVD Cautions when handling drives High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may ...

Page 34: ... CDs DVDs Do not write with ballpoint pen or pencil on the label printed side Do not attach stickers or similar to the label side Doing so may cause rotational eccentricity and abnormal vibrations When a CD DVD is moved from a cold place to a warm place moisture condensation on the CD DVD surface can cause data read errors In this case wipe the CD DVD with a soft dry cloth then let it air dry Do n...

Page 35: ...clicks into position If the CD DVD is placed improperly when the tray is pushed into the unit the CD DVD or the drive may be damaged Be careful not to touch the lens of the CD DVD drive When inserting a CD DVD the CD DVD access LED lights up or blinks After checking that the LED is turned off proceed with the next procedure CD DVD tray Label side up CD DVD tray ...

Page 36: ...view 4 Move the tray back Push the tray gently until it clicks into position Ejecting the CD DVD To eject the CD DVD press the CD DVD eject button in the same way as steps 1 to 2 in Inserting the CD DVD p 34 CD DVD tray ...

Page 37: ...tallation Refer to 2 2 Selecting an Installation Method to decide what installation method to use Prior to OS installation observe precautions with referring to 2 3 Precautions on Installation High reliability tools installation For ServerView the settings is required prior to the server operation For details on each high reliability tool refer to Chapter 5 High Reliability Tools Operations before...

Page 38: ...38 Chapter 1 Overview ...

Page 39: ...hapter explains the preparation on the server and cautions necessary before OS installation Please read this chapter before starting installation 2 1 Preparation on the Server 40 2 2 Selecting an Installation Method 43 2 3 Precautions on Installation 45 ...

Page 40: ...re is data when installing the OS again etc backup the data After the OS installation create a disk array configuration and restore using the backed up data When using an external storage system such as the ETERNUS disk storage system do not turn on the power of the external storage system until OS installation has completed When installing optional external SCSI SAS devices and or USB devices exc...

Page 41: ...n the Advanced menu LAN cable Be sure to connect the LAN cable when the server is not connected to the Internet Connecting to the Internet during setup can cause security problems Do not connect to the Internet until the setup completes If the OS is installed or applications are automatically installed without connecting the LAN cable to the LAN card an error may be recorded in the event viewer af...

Page 42: ...ing Windows Server 2008 64 bit using ServerStart and when saving the configuration file to a floppy disk the boot priority must be changed as follows using the BIOS Setup Utility before ServerStart startup If the boot priority is not changed the automatic installation stops in the middle Make sure to change it 1 Turn the sever on and start the BIOS Setup Utility 7 2 1 Starting and Exiting the BIOS...

Page 43: ...n Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Enterprise Edition Microsoft Windows Server 2003 R2 Standard x64 Edition Microsoft Windows Server 2003 R2 Enterprise x64 Edition ServerStart does not support OS installation of Linux Any of unsupported OS cannot be installed Windows Server 2003 Service Pack 2 can be installed 2 2 2 Installation Modes of ServerStar...

Page 44: ... installed prior to installation of the OS Select the expert mode only when installing the OS while maintaining the existing partitions Windows Server 2008 cannot be installed in Expert mode Also when using ServerStart while maintaining the existing partitions start up Disk Manager format an installation partition and install the OS ...

Page 45: ...ecified as the OS and BOOT partitions The OS cannot be installed on a partition larger than 2TB 2 3 2 Notes on Configuring RAID Observe the notes described as follows prior to configuring RAID Hard disk unit Only internal hard disk units can be used Up to six internal hard disk units can be installed in this server However the number of available hard disk units that can be installed varies depend...

Page 46: ...ystem before connecting them to the server For information on how to format the hard disk refer to the manual supplied with the system to be used Number of hard disk units If the number of actually installed units is less than that the setting for the number of units plus one when hot spare is specified installation using ServerStart is aborted because of an error When the number of actually insta...

Page 47: ...ning SerStartBatch ini and click Start to install the server Ejecting PRIMERGY Startup Disc Do not eject PRIMERGY Startup Disc while ServerStart is running If the PRIMERGY Startup Disc is ejected and inserted again ServerStart starts up in multiple windows and settings you have made may be lost Exiting ServerStart After operation in the expert mode exiting ServerStart restarts the system Remove di...

Page 48: ...not support setup of printers Perform installation after setup is completed 2 3 4 Automatic Driver Installation with ServerStart ServerStart supports automatic driver installation for the following expansion cards table Automatic Driver Installation Onboard controller Card type Product ID Bus Onboard FDD IDE Onboard LAN PCI E Onboard VGA PCI SAS RAID Ctrl PG 248G2L PG 248CL PG 244CL PCI E SAS Ctrl...

Page 49: ...49 Chapter 3 OS Installation This chapter explains how to install the OS in the server using ServerStart 3 1 Quick Installation Mode 50 3 2 Expert Mode 57 ...

Page 50: ...ws Server 2008 in Quick installation mode full installation is performed When installing Windows Server 2008 64 bit and when saving the configuration file to a floppy disk the boot priority must be changed using the BIOS Setup Utility before ServerStart startup For the procedure for changing the boot priority refer to When installing Windows Server 2008 64 bit using ServerStart p 42 1 Turn on the ...

Page 51: ...the ServerStart floppy disk in the write enabled state When installing the OS not using the ServerStart floppy disk select RAM disk and click Cre ate The Initialization of ServerStart core running window appears and the ServerStart initialization process starts Depending on hardware configuration this process may take a few minutes After completion the license agreement window appears ...

Page 52: ...52 Chapter 3 OS Installation 3 Click Accept The Welcome to ServerStart window appears 4 Select Quick Installation Windows only and click Next The Select the Boot Controller and Boot Disk window appears ...

Page 53: ...AID level to be configured and the size of the partition All existing RAID will be deleted Also only one partition can be created When Auto is selected the RAID is configured with the following levels depending on the number of the installed disk units When two hard disk units are installed RAID1 When three hard disk units are installed RAID5 When more than three hard disk units are installed RAID...

Page 54: ...nd click Start Installation 9 Click Start now Installation starts If a message prompts you to insert Array Controller Document Tool CD Insert the Array Controller Document Tool CD and click OK If a message prompts you to insert Service Pack CD ROM Insert the Service Pack CD ROM and click OK When selecting the OS with Windows Server 2003 R2 Service Pack 2 applied do not insert the CD ROM click Canc...

Page 55: ...erver 2003 R2 Windows Server 2003 R2 x64 1 Insert the OS CD DVD Installation disc Disc 1 The license agreement window appears 2 Click Accept After files are copied a message prompts you to insert the Disc 2 3 Insert the OS CD DVD Installation disc Disc 2 After files are copied a message prompts you to eject the CD DVD and floppy disk 11 Eject the CD DVD and floppy disk and click OK For Windows Ser...

Page 56: ...m and an account with any name for an array administrator within the group raid adm Setting the HDD check scheduler When using the SAS RAID Ctrl MegaRAID SAS change the settings for the HDD check scheduler according to the operation that is required It is set to 12 00 everyday as default Configuration of Battery Recalibration Scheduler When using a SAS RAID Ctrl MegaRAID SAS together with a batter...

Page 57: ...lation while maintaining the existing partitions Windows Server 2008 cannot be installed in Expert mode Confirm that the USB floppy disk drive is connected before turning on the server power 3 2 1 Starting Up the Expert Mode Start up the expert mode 1 Turn on the server and insert PRIMERGY Startup Disc immediately ServerStart starts up The select media window for the configuration file appears ...

Page 58: ...floppy disk with its write protect disabled When installing the OS not using the ServerStart floppy disk select RAM disk and click Cre ate The Initialization of ServerStart core running window appears and the ServerStart initialization process starts Depending on hardware configuration this process may take a few minutes After completion the license agreement window appears ...

Page 59: ...59 PRIMERGY RX300 S4 User s Guide 3 Click Accept The Welcome to ServerStart window appears 4 Select Expert Installation and click Next The Create a ServerStart Floppy Disk window appears ...

Page 60: ...come to ServerStart window appears 8 Click Click here to prepare and or initiate an operating system installation The Select the operating system to be installed window appears Click Special Hints on Operating System Installation and observe them carefully Important information such as limitations on configuration of hard disk units is described 9 Click MS Windows Operating Systems The Microsoft W...

Page 61: ...nstall MS OS interactively expertise required The expert mode starts Start up the configuration tools to set items Exiting a tool returns to the display to the expert mode window Make sure to open the menu of each wizard and confirm the settings ...

Page 62: ...llation partition Select the OS installation partition and click the Partition menu Format The Format Partition window appears Be sure to set the active partition on drive C For Expert mode the OS can only be installed in the C drive 3 Set items and click Format The partition is formatted 4 When the formatting is completed click the File menu Exit Disk Manager closes and the display returns to the...

Page 63: ... For example operation on Server 2003 R2 is given below Server 2003 R2 is corresponding to your OS to be installed 1 Click Installation Wizard for MS Windows Server 2003 A message prompts you to specify the configuration file 2 Click No The Windows Installation window appears 3 Enter the password in Password for Administrator account and Please repeat Password and click Next If the passwords of Pa...

Page 64: ...64 Chapter 3 OS Installation The Computer Identification window appears 4 Set items and click next The Installation Directory and Time Zone window appears ...

Page 65: ...ERGY RX300 S4 User s Guide 5 Set items and click next The User Name window appears 6 Set items and click next The Display Settings window appears 7 Set items and click next The Network Protocol window appears ...

Page 66: ...ext The Software Components window appears If Windows Server 2003 R2 is selected at the Computer Identification R2 components are always copied to the hard disk To install the components click Properties and check t box of the components to be installed ...

Page 67: ...e 9 Set items and click next The Services window appears Simple Network Management Protocol is always installed Click Properties to change the set tings 10 Set items and click leave wizard The display returns to the expert mode window ...

Page 68: ...ons select application software to be installed and click Set all applications to be installed on the Selected applications list Although the selection can be released in the expert mode it may take a long time to restore the system when errors occur without the management tools Be sure to install these tools DSNAP RAID Management Tool ServerView Agent ServerView Console Apache ServerView Console ...

Page 69: ...e installation procedure However corrections made here are not reflected on the configuration file 1 Click Click here to Start the Installation of OS A confirmation window asking whether you want to save the current settings appears 2 Click Yes The following window appears 3 Enter the file name and click Save As Installation starts automatically If a message prompts you to insert Array Controller ...

Page 70: ...and installs high reliability tools Thus the Command Prompt windows may appear and disappear during installation of ServerView the installation process is properly proceeding 7 Press the Enter key when a message notifies completion of installation 8 Restart the system Click Start Shutdown to restart the system After restarting enter the set password to login 9 Perform the settings for the RAID man...

Page 71: ...to 2 4 Checking after Installation in ServerView User s Guide to perform the necessary settings The server setup and OS installation have been completed Refer to Chapter 4 Operations after OS Installation p 73 and perform necessary procedures before starting server operations ...

Page 72: ...72 Chapter 3 OS Installation ...

Page 73: ...ations before operating the server 4 1 Memory Dump Paging File Setting 74 4 2 Creating Backup Data for System Recovery 81 4 3 Storing the System Configuration Information 84 4 4 Creating Maintenance Tools and Driver Disks 88 4 5 Notes before Operating the Server 96 4 6 LAN Driver Advanced Setup BACS 102 4 7 LAN Driver Advanced Setup Intel PROSet 118 ...

Page 74: ...nfiguration to obtain memory dump Checking hard disk free space To obtain memory dump sufficient hard disk capacity is required for creating paging files and memory dump files The obtainable dump types and required hard disk capacity are as follows Complete memory full dump recommended When the system unexpectedly stops contents of the whole system memory are recorded The file is stored in the dir...

Page 75: ... stops Those file histories are stored in the directory displayed in Small dump directory Paging file Minimum 2MB Memory dump file 64KB or 128KB Memory dump file setting Set up the memory dump file according to the following procedures 1 Log on to the server with the administrator account 2 Check free space of the drive where the memory dump file is to be stored Check the required free space accor...

Page 76: ...all memory dump 64KB Minimum information is recorded to the memory dump file Each time a fatal error occurs a new file is created in the directory specified in Small dump directory 2 In Dump file or Small dump directory specify the directory to save the memory dump file with its full path For kernel memory dump or complete memory dump when check the box of the Overwrite any existing file debugging...

Page 77: ...e has insufficient free space refer to Cannot collect the memory dump p 224 3 Display the System Properties window For Windows Server 2008 1 Click Start Control Panel Control Panel appears 2 Double click the System icon System Control Panel appears 3 Select Advanced system settings from the tasks The System Properties window appears For Windows Server 2003 1 Click Start Control Panel System The Sy...

Page 78: ...78 Chapter 4 Operations after OS Installation 5 Click the Advanced tab For Windows Server 2008 For Windows Server 2003 ...

Page 79: ... Windows Server 2008 If Automatically manage paging file size for all drivers is checked uncheck it For Windows Server 2003 7 Select the drive where the paging file is to be created In Drive select the drive where the system is installed The selected drive is displayed in Drive in Paging file size for selected drive ...

Page 80: ...aximum size Set a value larger than the Initial size 10 Save the settings Click Set in the Paging file size for selected drive section The settings are saved and the value specified is displayed in Paging File Size of Drive 11 Click OK to close the Virtual Memory window 12 Click OK to close the Performance Options window 13 Click OK to close the System Properties window 14 Restart the system The s...

Page 81: ...toration of the whole system can be performed using the Windows Server Backup function After installation perform a full backup for the whole system configuration only once Incremental backup can be specified to be automatically performed to only store changed data Set or operate it according to the operation configuration Windows Server backup does not support a tape device When using a tape devi...

Page 82: ...ed System Recovery ASR set To create it an unused formatted floppy disk and media to store the backup file are required Only system information can be restored by using the Automated System Recovery ASR set that is created in this procedure Data such as files created by customers are not included Regular data backup using a backup device is recommended For backup refer to 8 5 Backup p 234 1 Click ...

Page 83: ...n the process is completed a message appears Eject the floppy disk according to the message and put a label on it Label example Windows Automated System Recovery Disk Backup bkf Created at 12 00 04 01 2008 9 Click OK to exit Backup Utility 10 Click Close to close the Backup Progress window An automated system recovery set has been created Store the automated system recovery set just created just i...

Page 84: ...s disk is exclusively for this server Do not use it on other systems Otherwise the systems may be damaged Only the information that is configured with the BIOS Setup Utility and the configuration information of the Remote Management Controller can be stored recovered However a user account for the Remote Management Controller and the license information of the Remote Management Controller Upgrade ...

Page 85: ...e the function after storing the BIOS Remote Management Controller information For details of ServerView refer to ServerView User s Guide Server Management Tools disk is required to be created when stated as blank on the label of the Server Management Tools disk supplied with the server Create Server Management Tools by referring to 4 4 Creating Maintenance Tools and Driver Disks p 88 1 Insert the...

Page 86: ...ion remains effective the operation of the server may become unpredictable at such times as an abrupt power interruption or restart If the server is operated with the OS Boot Monitoring function enabled enable the function again before resuming operation For details of ServerView refer to ServerView User s Guide Server Management Tools disk is required to be created when stated as blank on the lab...

Page 87: ... a file name is not input 5 If the BIOS information is restored correctly the following message appears 6 The BIOS information will be enabled after the next system restart Restart the server Perform Step 1 to display the DOS Prompt window The restoration procedure has been completed The server can now be turned off safely Success ...

Page 88: ...s necessary to install ServerStart on the client computer beforehand If ServerStart of a different version is installed on the computer make sure to uninstall the ServerStart Then perform installation again For details on how to uninstall ServerStart refer to Uninstalling ServerStart p 90 4 4 1 Installing ServerStart Install ServerStart on a client computer when creating a drive disk using FloppyB...

Page 89: ...pending the OS in use Fol low as below 1 Click Run A massage appears that The publisher could not be verified Are you sure you want to run this software 2 Click Run Execute SeStSetup exe in the disk when Fujitsu ServerStart Setup window is not displayed 3 Check the checkbox of Classic only and click OK The Setup window appears 4 Click Next The License Agreement window appears 5 Select I accept the...

Page 90: ... the system according to the message When the system restarts insert PRIMERGY Startup Disc and start installation again If the This program does not respond message appears during restart operation click Exit to continue the restart operation When the installation is completed the completion window appears 9 Click Exit ServerStart has been installed to the client computer Uninstalling ServerStart ...

Page 91: ...erver or the server For creation on a client computer 1 Set the PRIMERGY Startup Disc to the client computer Once PRIMERGY Startup Disk window appears exit the window 2 Click Start All Programs Fujitsu Siemens ServerStart ServerStart Start from DVD ServerStart starts up and the Welcome to ServerStart window appears 3 Click FloppyBuilder The ServerStart FloppyBuilder window appears ...

Page 92: ...w for the configuration file appears 2 Select RAM Disk and click Next The Initialization of ServerStart core running window appears and the initialization operation launches In some cases initialization operation may take a few minutes depending on hardware configuration After completion the license agreement window appears 3 Click Accept The Welcome to ServerStart window appears ...

Page 93: ...93 PRIMERGY RX300 S4 User s Guide 4 Select Expert Installation and click Next The Welcome to ServerStart window appears 5 Click FloppyBuilder The ServerStart FloppyBuilder window appears ...

Page 94: ...the floppy disk The model of the server Version and Level of the Server Management Tools Date of the floppy disk created 4 4 4 Creating Driver Disks Obtain floppy disks as many as the drivers to be created before taking the procedures below Start up ServerStart and confirm that the FloppyBuilder window is displayed 1 Click Drivers Diskettes for OS The FloppyBuilder Driver Disk window appears 2 Cli...

Page 95: ...floppy disk Start up ServerStart and confirm that the FloppyBuilder window is displayed 1 Start up ServerStart and Click FloppyBuilder 2 Click DOS Diskette 3 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying will start The DOS diskette will be created automatically When a message appears indicating that the di...

Page 96: ... Make the registry editable and change the value of AutoRun of the following registry key HKEY_LOCAL_MACHINE System CurrentControlSet Services CDRom Set the value of AutoRun to 1 to enable auto run or to 0 to disable auto run 2 Restart the system The setting is enabled after the system restarts 4 5 2 Drive Letter Assignment in the Expert Mode In the expert mode assignment of a drive letter to a pa...

Page 97: ...nuals of UPS and the UPS management software Power supply control by UPS Change the BIOS settings to turn on the server automatically at power recovery or during scheduled operation using the UPS management software PowerChute Network Shutdown and PowerChute Business Edition 1 Start the BIOS Setup Utility 7 2 1 Starting and Exiting the BIOS Setup Utility p 183 2 Select Power On Off in the Advanced...

Page 98: ... setting When perform power management via a LAN set Enabled in the LAN item of the 7 2 9 Power On Off Submenu p 196 in the BIOS Setup Utility The Enabled in the LAN has been set as the initial setting 4 5 6 Changing the system drive size only for Windows Server 2008 For Windows Server 2008 the partition size can be extended or reduced after installation has completed Extending the partition size ...

Page 99: ... be specified in Select the amount of space in MB is displayed in Maximum available space in MB 7 Click Next The Completing the Extend Volume Wizard window appears 8 Check the disk size and click Finish The Disk Management window appears 9 Click Exit in the File menu Server Manager finishes Reducing the partition size of system drive When reducing the partition size of system drive perform the fol...

Page 100: ... is displayed in Total size after shrink in MB Specify the value so that the total size after reduction becomes the desired partition size The maximum value that can be specified in Enter the amount of space to shrink in MB is dis played in Size of available shrink space in MB Click Shrink to start the shrinking process Make sure to check whether the proper value is specified in Total size after s...

Page 101: ...ted system operation When perform automated system operation enhancement of the safety operation with this server against unexpected accidents is necessary employing such measures as introducing disaster prevention provisions and stationing responsible for disaster prevention such as a security guard or janitor in the building Unintentional power off prevention It is recommended to employ a dedica...

Page 102: ...ab cannot be used on BACS Use of Intel PROSet Use Intel PROSet p 118 to perform the following advanced setup of a LAN card When performing the teaming function between LAN cards When setting up a VLAN using a LAN card When performing advanced setup of a LAN card 4 6 1 NET framework Installation When using Broadcom Control Suite in Windows Server 2003 2003 x64 NET framework must be installed in the...

Page 103: ...General Broadcom w2k8 MgmtApps setup exe For Windows Server 2003 x64 CD DVD drive PROGRAMS General Broadcom MgmtAppsx64 setup exe For Windows Server 2003 CD DVD drive PROGRAMS General Broadcom MgmtApps setup exe The installer starts up The Broadcom Management Programs installation wizard appears 2 Click Next License agreement window appears 3 Click I accept the terms in the license agreement and c...

Page 104: ...nnot be used When an onboard LAN is incorporated into a team and when the server s power is turned on via the onboard LAN a packet for power control which specifies the MAC address of the onboard LAN that turns the server on must be sent to the onboard LAN that turns the server Also packets for power control which specify the MAC addresses of the other team ports must be sent to the onboard LAN Te...

Page 105: ...o Fallback mode In this mode separate multiple NICs into primary members operation and standby members standby to operate Usually a primary member is active for communicating A standby member is inactive and does not perform data communication If a link abnormality is detected in a primary member a standby member becomes active fail over to continue communication PRIMERGY SLB Team NIC1 NIC2 Primar...

Page 106: ...he primary member is restored 802 3ad Link Aggregation using Link Aggregation Control Protocol LACP In this mode configure a team using the Link Aggregation Control Protocol LACP All the team members must be connected to the same switch where LACP is set Also a standby member cannot be set in this mode For Windows Server 2003 when using BACS2 do not use this mode PRIMERGY SLB Team NIC1 NIC2 Primar...

Page 107: ...LAN and the switch it connects with and the equivalent errors lead to switching of the route Therefore if only the switch or LAN card onboard LAN is partially damaged and the route being used is sound at the link level the route will not be switched in the team but the communication with the Team may become an error When the mode is 802 3ad Link Aggregation using Link Aggregation Control Protocol ...

Page 108: ...me privileges 2 Click Start Control Panel Broadcom Control Suite 3 Broadcom Control Suite 3 starts The onboard LAN name that is displayed in BACS 3 may differs depending on the server 3 Click Team Management 4 Click Create a Team in the Teams menu The Welcome to the Broadcom Teaming Wizard window appears ...

Page 109: ... 6 Enter a team name and click Next The Team Type window appears 7 Select the team type and click Next Select the team type from the following Smart Load Balancing TM and Failover SLB 802 3ad Link Aggregation using Link Aggregation Control Protocol LACP FEC GEC Generic Trunking ...

Page 110: ...in the Team from the Available Adapters list and click Add The selected adapter is added in the Team Members list Do not incorporate an onboard LAN into the Team when performing remote operation via RemoteControlService If the following message is displayed when performing remote operation via RemoteControlService click No and remove the onboard LAN from the Team When not performing remote operati...

Page 111: ...r the standby member and click Next When not using a standby member Select Do not configure a standby member When using a standby member Select Use the following member as a standby member and then select the adapter to be a standby member from the pull down menu To disable Auto Fallback click Enable Auto Fallback Disable mode The Configuring LiveLink window appears 11 Select No and click Next The...

Page 112: ...ing for VLAN select Add VLAN when not setting select Skip manage VLAN Then click Next When selecting Add VLAN The Naming window appears Go to Step 13 When selecting Skip manage VLAN Go to Step 17 13 Specify a VLAN name and click Next The Tagging window appears ...

Page 113: ...setting the VLAN type untagged select Untagged Then click Next When selecting Tagged The Tag Value window appears Go to Step 15 When selecting Untagged The Additional VLANs window appears Go to Step 16 15 Specify the tag VLAN ID of the tag VLAN and click Next The Additional VLANs window appears ...

Page 114: ...hen finishing adding a VLAN select No Then click Next When selecting Yes Repeat Steps 13 to 15 When selecting No The Commit changes window appears Go to Step 17 17 Select Commit changes to system and Exit the wizard and click Finish The following window appears 18 Click Yes Settings are completed ...

Page 115: ...se BACS On a VLAN only use IP protocols When LLC and the LNDFC protocols are installed by the Fujitsu communication control service VLAN and these protocols are bound connected unconditionally Therefore release the bind of VLAN and these protocols in the system where protocols other than IP and VLAN are installed at the same time Up to ten VLANs can be set to a LAN port Up to four VLANs whose NetB...

Page 116: ...tallation 4 Select a LAN port that configures a VLAN from the list on the left side of the window and click Create a VLAN in the Teams menu The Welcome to the Broadcom Teaming Wizard window appears 5 Click Next The Team Name window appears ...

Page 117: ...fy a team name and click Next When creating a new VLAN a team whose member is one port is set The VLAN Naming window appears 7 Enter a VLAN name and click Next The Tagging window appears Henceforth go to Step 14 in Team setting procedure p 108 ...

Page 118: ...e BACS p 102 to perform the following advanced setup of the onboard LAN When using the teaming load balance function between onboard LANs When setting up a VLAN using the onboard LAN When performing advanced setup of an onboard LAN 4 7 1 Intel PROSet Installation If tabs such as Link Teaming and VLAN are not displayed in the LAN adapters properties that can be selected from the Device Manager inst...

Page 119: ...the team using Intel PROSet first before disabling or deleting an actual adapter For AFT ALB Static link Dynamic link type up to four LAN ports can be incorporated into one team and two ports for a SFT type team When the Teaming function is being used only the following protocols can be used For AFT SFT Static Dynamic link type IP NetBEUI IPX NCP IPX NetBIOS For ALB type IP IPX NCP When the Teamin...

Page 120: ...Adaptive Load Balancing ALB Adaptive Load Balancing ALB is a technology that distributes the sending and receiving data to multiple LAN ports to improve the performance in addition to redundancy function of AFT When Receive Load Balancing RLB in Advanced setting is set to Disabled the reception is done only in the Primary Link For ALB all ports in the team must be connected to the same switch as w...

Page 121: ...ed in the Team and click Next When using an onboard LAN for remote operation via RemoteControlService do not check the onboard LAN Do not incorporate the onboard LAN in the Team 6 Select a Teaming type with which a Team will be created Select the following depending on the Teaming type AFT type Adapter fault tolerance ALB type Adaptive load balancing SFT type Switch fault tolerance Static link typ...

Page 122: ...dapter name 7 Information The adapter has been initialized Adapter name 8 Information Team name The team has been initialized 10 Information The current primary adapter is changed from the next adapter Adapter name 11 Warning The next adapter link is not connected Adapter name 12 Information The secondary adapter has a priority Adapter name 13 Warning Adapter name has been disabled with a team 14 ...

Page 123: ...y Therefore release the bind of VLAN and these protocols in the system where these protocols and VLAN are installed at the same time Creating a VLAN 1 Click Start Administrative Tools Computer Management to start Intel PROSet 2 Click Network adapters under Device Manager and double click a LAN card to setup a VLAN 3 Click the VLANs tab and click New 4 Specify VLAN ID and VLAN Name Then click OK Th...

Page 124: ...124 Chapter 4 Operations after OS Installation ...

Page 125: ...mend that high reliability tools be installed This chapter explains the installation and necessary settings of high reliability tools 5 1 RAID Management Tool 126 5 2 Server Monitoring Tool ServerView 127 5 3 Maintenance Support Tool HRM Server 130 5 4 Solving Problems Early DSNAP 131 ...

Page 126: ... Tool CD Configuration of array administrator account Set an array administrator account for the RAID management tool ServerView RAID A Windows user account is required when using ServerView RAID Create a group named raid adm and an account with any name for an array administrator within the group raid adm Setting the HDD check scheduler When using the SAS RAID Ctrl MegaRAID SAS change the setting...

Page 127: ...itoring ServerView notifies users of the RAID errors In an environment where ServerView is not in use any errors will be notified Leaving the RAID error unsolved may lead to a system stop caused by multiple hard disk unit malfunctions Memory monitoring ServerView monitors the memory In an environment where ServerView is not in use a memory single bit error cannot be detected during operation The s...

Page 128: ...ures cannot be prevented 5 2 1 Installing ServerView When installed using ServerStart When the OS has been installed using ServerStart ServerView has been also installed together with the OS as well as other high reliability tools When installed manually Linux ServerView cannot be installed using ServerStart To install ServerView manually on a Linux system refer to Chapter 2 Installation in Server...

Page 129: ...tion referring to 2 4 Setting after Installation in ServerView User s Guide Boot monitoring setting It is recommended to enable the Boot Monitoring function after ServerView is installed For setting procedures and explanation on the function refer to Restart Settings Tab of 3 4 Serious Error Handling ASR in ServerView User s Guide ...

Page 130: ...s When installed manually Linux HRM server cannot be installed using ServerStart To install HRM server manually into a Linux system refer to HRM server for PRIMERGY Windows Linux at the following location of the PRIMERGY Startup Disc CD DVD drive PROGRAMS Japanese2 HRM iasv_hrm_install_en pdf It is necessary to install ServerView to use HRM server 5 3 2 How to use For system requirements for HRM s...

Page 131: ...S as well as other high reliability tools 5 4 1 Installing DSNAP Copy the following file stored in the PRIMERGY Startup Disc into the server s hard disk For Windows Server 2008 Windows Server 2003 64 bit CD DVD drive PROGRAMS Japanese DSNAP x64 DSNAP EXE For Windows Server 2008 Windows Server 2003 32 bit CD DVD drive PROGRAMS Japanese DSNAP x86 DSNAP EXE 5 4 2 How to Use Refer to the following fil...

Page 132: ...132 Chapter 5 High Reliability Tools ...

Page 133: ... Before Installing Internal Options 134 6 2 Attaching Removing Each Cover 136 6 3 Installing the CPU 139 6 4 Installing Memory Modules 144 6 5 Installing Expansion Cards 154 6 6 Installing Internal Hard Disk Units 164 6 7 Installing an Internal Backup Device 168 6 8 Installing Power Supply Units 176 ...

Page 134: ...manual are subject to change without notice Before installing removing internal options to from the server turn off the server all peripheral devices and any other connected devices Also unplug all power cables from the server Failure to do so may cause electric shock 1 4 3 Turning Off the Server p 32 When an array system is configured RAID1 RAID1 0 RAID5 and RAID6 internal hard disk units can be ...

Page 135: ...al options are exposed and can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity from your body Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards If devices are installed or disassembled using methods other than those outlined in this chapter the warranty will ...

Page 136: ...Also unplug all cables from the server 1 4 3 Turning Off the Server p 32 3 Loosen the screws that hold the server to the rack Before attaching removing the top cover and fan duct turn off the server and all peripheral devices Also unplug all power cables from the server 1 4 3 Turning Off the Server p 32 Failure to do so may cause electric shock Use stabilizers to prevent the rack from tipping when...

Page 137: ...t up the top cover and remove it from the server How to attach the top cover To attach the top cover reverse the removing procedure Be careful not to pinch fingers or clothes when sliding out the server or pushing it back Failure to do so may cause injury Before attaching the top cover make sure no unnecessary parts or tools are left inside the server When turning on the server make sure the top c...

Page 138: ...om the rack to remove the top cover 6 2 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct Remove by inserting your finger into the release hole in the center of the fan duct How to attach the fan duct To attach the fan duct reverse the removing procedure Fun duct Release hole ...

Page 139: ...er p 32 Failure to do so may cause electric shock or device failure Do not install any unauthorized third party optional CPU Doing so may cause a device failure Do not use a CPU with a different frequency cache size In that case the system will not start The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a...

Page 140: ...ll the server out from the rack to remove the top cover 6 2 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Remove the socket protection cover by pulling the tab up table List of Installable CPUs Product name Product ID Processor Xeon E5205 1 86GHz PG FG42G Processor Xeon X5260 3 3...

Page 141: ...U and install the CPU Hold the parts shown in the ellipses on the CPU in the following figure align the markings and carefully insert the CPU 2 Close the socket cover 3 Restore the socket lever and secure the CPU to the CPU socket When opening the socket cover be careful not to bend the CPU socket pin Doing so may cause failures Do not touch the CPU electrode Doing so may cause a failure When inst...

Page 142: ...r back into the rack How to attach the top cover p 137 11 Initialize the Extended System Configuration Data ESCD Set Reset Configuration Data to Yes in the Advanced menu of the BIOS Setup Utility 7 2 5 Advanced Menu p 190 12 Save the BIOS configuration data 4 3 Storing the System Configuration Information p 84 How to remove the CPU To remove the CPU reverse the installation procedure Heat sink AIR...

Page 143: ...location of the defective CPU by the message displayed during POST 2 Replace the defective CPU with a new CPU according to 6 3 3 How to Install a CPU p 140 3 Turn on the server and start the BIOS Setup Utility 7 2 1 Starting and Exiting the BIOS Setup Utility p 183 4 Select CPU Status on the Server menu and check that the item corresponding to the replaced CPU is set to Enabled If it is set to Fai...

Page 144: ...ng or removing memory modules Failure to do so may cause burns injury When installing or removing memory modules make sure to remove the screws at the specified points only Failure to do so may cause injury It may also cause failures Touch only the specified part of the printed circuit board Failure to do so may cause injury It may also cause failures A memory module consists of parts that are ver...

Page 145: ...memory boards Pair memory modules with the same capacity in a memory bank and install the memory modules in ascending order of memory capacity from memory bank 1 memory bank 5 memory bank 2 memory bank 6 memory bank 3 memory bank 7 Rear Memory bank1 Memory slot1A Memory slot1B Memory slot2A Memory slot2B Memory slot3A Memory slot3B Memory bank2 Memory bank3 Memory bank5 Memory slot1C Memory slot1D...

Page 146: ...dentify a memory module Make sure that the two memory modules DIMMs in each set have the same number beginning with CA e g CA05946 E101 on their DIMM label When an identification label is attached make sure that the two memory modules DIMMs in each set have the same capacity and that their identification label is attached at the same position Identification label location table List of installable...

Page 147: ...Even if an irrecoverable memory failure occurs OS operation will continue After a memory failure occurs the memory mirroring configuration cannot be maintained and the memory mirroring function is disabled Installation conditions Install memory modules that have the same capacity in the same slots of memory board 1 and 2 BIOS settings After installing the memory modules perform the following setti...

Page 148: ... Select the Memory Redundancy item and press the Enter key 5 Select Mirroring and press the Enter key 6 Select Save Changes Exit in the Exit menu and press the F10 key A message confirming whether to save the BIOS setting change is displayed 7 Select Yes and press the Enter key After the system restarts the memory mirror configuration becomes effective ...

Page 149: ... When two memory boards are installed the memory bank 3 and memory bank 7 become the spares Install memory modules with the same capacity in all memory slots BIOS settings After installing the memory modules perform the following settings to enable the memory sparing function 1 Install the memory modules 6 4 4 How to Install or Remove Memory Modules p 150 2 Start the BIOS Setup Utility 7 2 1 Start...

Page 150: ...over 6 2 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Remove the memory board After the server shutdown memory modules remain very hot Wait for a sufficient period of time after the server shutdown before removing memory modules Failure to do so may cause burns Memory board ...

Page 151: ...g memory modules Pull the levers on both sides of the slot outwards and remove the memory module 6 Install the memory board in the memory slot 7 Attach the fan duct How to attach the fan duct p 138 8 Attach the top cover and push the server back into the rack How to attach the top cover p 137 9 Initialize the Extended System Configuration Data ESCD Set Reset Configuration Data to Yes in the Advanc...

Page 152: ...f the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Install Remove memory modules from memory board 2 Refer to Step 4 in 6 4 4 How to Install or Remove Memory Modules p 150 5 Install memory board 2 in memory board slot 2 6 Attach the fan duct How to attach the fan duct p 138 7 Attach the top cover and push the server back into the rack How to...

Page 153: ...to replace the defective memory module 1 Refer to the system event log and check the slot location of the defective memory module 8 3 System Event Log p 229 2 Replace the defective memory module with a new memory module according to 6 4 4 How to Install or Remove Memory Modules p 150 3 Start the BIOS Setup Utility 7 2 1 Starting and Exiting the BIOS Setup Utility p 183 4 Select the Memory Status i...

Page 154: ...ing Off the Server p 32 Failure to do so may cause electric shock The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Expansion cards a...

Page 155: ... Slot 3 and slot 6 can be used as PCI Express x8 slots in the following cases PCI slot 3 an expansion card is not installed in PCI slot 2 PCI slot 6 an expansion card is not installed in PCI slot 5 Rear PCI slot 1 PCI Express 4 PCI slot 2 PCI Express 4 PCI slot 3 PCI Express 4 PCI slot 4 PCI slot 5 PCI Express 4 PCI slot 6 PCI Express 4 PCI slot 7 PCI Express 4 PCI X 64 bits 133MHz SAS RAID Ctrl i...

Page 156: ... PG COM03 Parallel Port Option PG PP05 SAS RAID Ctrl PG 244CL for SX35 PCI Express with BBU SAS RAID Ctrl PG 248G2L for SX35 PCI Express with BBU SAS Ctrl PG 228BL for SX10 S2 ETERNUS2000 PCI Express SCSI Ctrl U320 lp PG 2281L Ultra320 SCSI PCI Express Fibre Channel Controller PG FC202 PCI Express Eth Ctrl 1000 BASE SX Fibre LC lp PG 1882L PCI X Eth Ctrl 1000 BASE T Cu lp PG 1892L PCI X Eth Ctrl 1...

Page 157: ...Installation location order of expansion cards Product name Product ID PCI slot Maximum number of installed cards Installation order 1 2 3 4 5 6 7 SAS RAID Ctrl 1 1 7 1 SAS RAID Ctrl PG 248CL 1 1 2 Serial Port PG COM03 1 1 3 Parallel Port Option PG PP05 2 1 1 4 SAS RAID Ctrl PG 244CL 1 1 5 SAS RAID Ctrl PG 248G2L 1 1 6 SAS Ctrl PG 228BL 3 1 4 2 3 7 SCSI Ctrl U320 lp PG 2281L 1 2 3 4 1 8 Fibre Chan...

Page 158: ... 7 are disabled on this server To perform the settings for the expansion card to be installed the extended ROM setting needs to be temporarily changed to Enabled by the BIOS Setup Utility The setting procedure is described below 1 Enable the extended ROM for the slot where the target expansion card is installed Start the BIOS Setup Utility and change the setting of PCI Slot n Configuration Option ...

Page 159: ... peripheral devices and pull the server out from the rack to remove the top cover 6 2 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Remove the slot cover screw to remove the cover Store the removed slot cover in a safe place Slot cover ...

Page 160: ...tall the battery backup unit provided in the server and connect the battery backup unit cable 6 5 4 How to Install a Battery Backup Unit BBU p 161 6 Attach the fan duct How to attach the fan duct p 138 7 Attach the top cover and push the server back into the rack How to attach the top cover p 137 How to remove an expansion card To remove expansion cards simply reverse the installation procedures E...

Page 161: ...ckup unit in the carrier location as shown below How to install a battery backup unit 1 Turn off the power and all peripheral devices and pull the server out from the rack to remove the top cover 6 2 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Remove the screws 4 parts of the b...

Page 162: ... holder insert the upper part in the tabs It locks with a click 6 Install the battery holder in the server s carrier 7 When installing two battery backup units repeat Step 4 to 6 2 Secure the battery backup unit with the tabs 1 Align the location Battery backup unit Battery holder Carrier Rear Insert these into the part with dotted lines in the carrier Battery holder Lock ...

Page 163: ...unit After installation it is set to be executed at 11 00 a m on the 1st of every month Change the setting according to the operation For details refer to the manual on the Array Controller Documents Tools CD How to remove a battery backup unit To remove a battery backup unit simply reverse the installation procedures Handling batteries after removing The battery is a nickel hydride battery indica...

Page 164: ...p you may hear a resonant noise for a while but this does not mean a failure Depending on the OS you can configure the write cache settings for the hard disk drives However disable the write cache for use in this server If the power failure should occur while the write cache is enabled cached data may be lost When disposing of transferring or returning a hard disk unit wipe out the data on the dri...

Page 165: ...t Before installing an internal hard disk unit see Appendix B 4 Internal Hard Disk Units p 248 to check the packaged contents table Installation order of internal hard disk units Status of the 3 5 inch storage bay Installation order Standard installation Bay 4 Bay 5 Bay 6 Bay 1 Bay 2 Bay 3 When an internal backup device is installed using bays 2 and 3 Bay 4 Bay 5 Bay 6 Bay 1 table List of installa...

Page 166: ...CD 6 6 3 How to Install Internal Hard Disk Units 1 Open the rack door 1 4 1 Opening the Rack Door p 29 2 Turn off the server and all peripheral devices Also unplug all power cables from the server 1 4 3 Turning Off the Server p 32 3 Touch a metal part of the server to discharge static electricity 4 Remove the dummy unit from the bay where the internal hard disk unit is to be installed Dummy units ...

Page 167: ...erver and all peripheral devices Also unplug all power cables from the server 1 4 3 Turning Off the Server p 32 3 Touch a metal part of the server to discharge static electricity 4 Remove the internal hard disk unit Raise the handle while pushing the tab at the front of the internal hard disk unit and draw it forward Pull out the internal hard disk unit with both hands 5 Install a new internal har...

Page 168: ...e is installed in the 3 5 inch storage bay Before installing the internal backup device turn off the server and all peripheral devices and unplug the power cables from the outlet Failure to do so may cause electric shock 1 4 3 Turning Off the Server p 32 The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity Before handling them first touch a...

Page 169: ...ckup device refer to the internal backup device manual Internal backup device does not support hot swap and hot plug Example table List of internal backup devices Product name Product ID Remarks Tape Drv DAT72 36GB internal w Drive Cage PG DT504D Incl an USB cable USB cable attached to internal DAT72 unit Internal DAT72 unit Internal hard disk units USB connector ...

Page 170: ... 1 How to Remove the Top Cover p 136 2 Touch a metal part of the server to discharge static electricity 3 Remove the fan duct 6 2 2 How to Remove the Fan Duct p 138 4 Remove all fans and the fan cage 1 Draw the fan s lever and raise it upwards to remove 2 Draw the fixing lever of fan cage upwards push the fan cage towards the device and raise it upwards to remove it Lever Fan Fan cage fix lever 1 ...

Page 171: ...dummy units Remove all internal hard disk units installed in bays 1 to 6 Remove the internal hard disk units Lift up the handle while pressing the front tab of the internal hard disk unit down and pull it Be sure to put a hand on the internal hard disk unit and pull it with both hands Remove the dummy units Pull out the dummy units while pushing the tabs inwards Cable cover Handle Tab 1 2 Front Du...

Page 172: ...reen inside of the server to unlock it 2 Remove the USB unit from the server 8 Remove the cables inside of the server and open the holder of the 3 5 inch storage bay while pressing the tabs The holders are on both sides of the server Open both of them in the same way USB unit lock Ejector 1 2 USB unit Front Tabs Holder Power connector SAS connector USB connector ...

Page 173: ... and the USB cable to the connectors of the internal backup device and put them through the hole at the back of the 3 5 inch storage bay 2 Insert the internal backup device with its handle raised while pulling the cable to the server inside 3 Lower the handle and Insert the device firmly SAS Backplane Rear of internal backup device USB cable Power cable Handle 1 2 ...

Page 174: ...ernal Options 4 Turn back the SAS backplane and close the two holders at the back of the right and left 3 5 inch storage bay 5 Connect each cable that was removed in Step 8 Pass cables through here Power cable USB cable SAS cable ...

Page 175: ...the dummy units To attach them simply perform the removal procedure in reverse 14 Attach the USB unit that was removed in Step 7 to the front of the server Push it until it is all the way seated It automatically locks 15 Attach the fan duct How to attach the fan duct p 138 16 Attach the top cover and push the server back into the rack How to attach the top cover p 137 How to remove the internal ba...

Page 176: ... Supply Units Install the PSU in PSU slot 2 Before installing removing a PSU turn off the server and all peripheral devices 1 4 3 Turning Off the Server p 32 Also unplug the power cables from the PSU Failure to do so may cause electric shock However when the redundant power function is supported a defective PSU can be replaced without shutting down the server Do not insert your hands in the PSU sl...

Page 177: ...er and all peripheral devices Also unplug the power cable from the inlet 1 4 3 Turning Off the Server p 32 2 Remove the dummy unit Remove the screws on the dummy unit and pull it out by the handle Store the removed screws in a safe place table Installable PSUs Product name Product ID Power Supply Module PG PU125 Areas around the PSU may remain extremely hot after shutdown Wait for a while after sh...

Page 178: ...r and all peripheral devices Also unplug the power cable from the inlet 1 4 3 Turning Off the Server p 32 2 Remove the PSU by pressing the lever Pull out the PSU by holding the handle with one hand and supporting the PSU with the other hand If the PSU is hard to remove do not pull out it by force Slide the PSU all the way down once and then remove it while holding the lever completely down Areas a...

Page 179: ...mp green on the defective PSU turns off The defective PSU can be replaced without shutting down the server Be sure to install a new PSU after removing the defective PSU 1 Unplug the power cable from the failed PSU inlet 2 Remove the defective PSU How to remove the power supply unit p 178 3 Install a new PSU 6 8 3 How to Install the Power Supply Unit p 177 4 Connect the power cable to the inlet of ...

Page 180: ...180 Chapter 6 Installing Internal Options ...

Page 181: ... 7 Configuring Hardware and Utilities This chapter explains how to make the environment settings necessary to operate the server and how to use each utility 7 1 Switch Block Settings 182 7 2 BIOS Setup Utility 183 ...

Page 182: ...baseboard as shown below Switch block settings The switch block settings are as follows table Switch block settings Switch Number Functions Factory Settings Description 1 BIOS Recovery Off BIOS Recovery 2 Password Skip Off Clears the password that was set in the BIOS 3 BIOS Write Protect Off BIOS Write Protect 4 FDD Write Protect Off This switch is not used Switch block Rear Front ON OFF 4 3 2 1 ...

Page 183: ...llowing explains how to start and exit the BIOS Setup Utility How to start the BIOS Setup Utility 1 Turn on the server 2 Press the F2 key while the message F2 BIOS Setup F12 Boot Menu appears on the screen during the POST phase The Main menu screen appears after the POST completes System Time System Date Diskette A Standard IDE Boot Options Base Memory Extended Memory HH MM SS MM DD YYYY None DV 2...

Page 184: ...lows table List of key operations on the BIOS Setup Utility screen Key Description F1 Switches the detailed information display on and off Esc When the submenu screen is displayed the submenu closes and the screen returns to the previous menu When the menu screen is displayed this utility closes Scrolls through the menu option list Switches between menus Changes the value of an item Enter Selects ...

Page 185: ...he keys to move the cursor to Yes or No and press the Enter key If you selected Save Changes Exit Select Yes to exit After saving the changed settings the BIOS Setup Utility closes and the server restarts Select No not to exit The display returns to the BIOS Setup Utility window If you selected Discard Changes Exit Select Yes to save changes before exit The BIOS Setup Utility closes and the server...

Page 186: ...etting service such as NTP to the system configuration System Date Present date Sets the system date in mm dd yyyy format For example January 20 2008 is set as 01 20 and 2008 Diskette A None Initial value 360K 1 2M 720K 1 4M Sets the type of floppy drive A recording density and drive size Standard IDE Sets the type and operating mode for connected IDE devices 7 2 3 Standard IDE Submenu p 187 Boot ...

Page 187: ... devices table Items on the Standard IDE Menu Item Setting Description PIO Mode PIO 4 Sets the data transfer mode DMA Mode UDMA 5 Sets the Direct Memory Access DMA data transfer mode Firmware J Displays the firmware version PhoenixBIOS Setup Utility Item Specific Help Standard IDE DV 28S V PM Select Item Select Menu Change Values Select Sub Menu Enter Main PIO Mode DMA Mode Firmware PIO 4 UDMA 5 J...

Page 188: ...T perform a keyboard connection confirmation SM Error Halt Disabled Initial value Enabled Sets the procedure in case a fan or temperature sensor occurs Fast Boot Disabled Unchangeable Sets whether or not to reduce the scope of POST and thereby speed up system startup Quiet Boot Disabled Unchangeable Sets whether or not to display the logo screen instead of POST information NumLock Auto Unchangeabl...

Page 189: ...uence by pressing the Enter key CD ROM Drive Diskette Hard Drive Legacy LAN Card Specifies the drives from which the OS is loaded and the precedence order of the drives Use the keys to change the priority order for the selected device Booting from the selected device can be disabled by pressing the Space key When it is disabled appears in front of the device name If a non existent device appears i...

Page 190: ...te Management Controller iRMC settings 7 2 10 IPMI Submenu p 197 Reset Configuration Data Yes No Initial value Configures the initialization of the Extended System Configuration Data ESCD that retains system resources Multiprocessor Specification 1 4 Unchangeable Sets the version of the used multiprocessor table The multiprocessor table is required when a multiprocessor OS detects the multiprocess...

Page 191: ...tches the function of serial port 1 System Uses this port as a serial port Setting at the time of UPS connection iRMC Uses this port as a server management port In this case set Serial 1 to Disabled Serial 2 Disabled Initial value Enabled Auto OS Controlled Sets whether to enable or to disable the serial port Serial 2 Address 2F8h IRQ 3 Unchangeable Appears when Enabled is selected for Serial 2 Pa...

Page 192: ...e USB connector on the back ATA Controller Config Configures additional settings ATA Controller Config submenu p 192 Diskette Controller Disabled Unchangeable Sets whether or not to enable the floppy disk controller Mouse Controller Auto Detect Unchangeable Sets whether or not to use the mouse connected to the mouse port Onboard Video Enabled Unchangeable Sets whether or not to enable the onboard ...

Page 193: ...ration submenu p 194 table Items on the PCI SLOTS Configuration Submenu Item Setting Description PCI Slot 1 Configuration Option ROM Scan Disabled Enabled Initial value Sets whether or not to initialize the extended ROM in each PCI slot PCI Slot 2 Configuration Option ROM Scan PCI Slot 3 Configuration Option ROM Scan Disabled Initial value Enabled PCI Slot 4 Configuration Option ROM Scan PCI Slot ...

Page 194: ...geable Sets which PCI IRQ is allocated to which PCI slot PCI IRQ Line 2 PCI IRQ Line 3 PCI IRQ Line 4 PCI IRQ Line 5 PCI IRQ Line 6 PCI IRQ Line 7 PCI IRQ Line 8 PhoenixBIOS Setup Utility Item Specific Help Select Item Select Menu Change Values Select Sub Menu Enter Advanced Advanced System Configuration BIOS Work Space Location Expansion ROM Area Memory Redundancy Disabled CPU Frequency GHz Autom...

Page 195: ...wer control for when the OS is idling Core Multi Processing Enabled Unchangeable Sets whether to enable or disable the multi core function CPU Mismatch Detection Enabled Unchangeable Sets whether to enable or disable checking the CPU type and frequency CPU Timeout Counter Disabled Unchangeable Not supported by this server Limit CPUID Functions Disabled Unchangeable Configures the CPU internal sett...

Page 196: ...alue Sets whether or not to enable the power to be turned on via LAN Wake Up Timer Disabled Unchangeable Sets whether or not the power is turned on at a certain time or after a certain time has passed Wake Up Time Sets when to turn the power on by timer Wake Up Mode Sets the interval to turn the power on by timer Wake Up Day 1 Unchangeable Sets the day to turn the power on by timer Power Failure R...

Page 197: ...ime Sync Enabled Unchangeable Sets whether or not to synchronize the internal timer of the integrated Remote Management Controller iRMC with the system time System Event Log Displays the content of the SEL The system event logs referable in this submenu are for reference only For details on the system event logs see 8 3 System Event Log p 229 SDRR Browser Displays data for each sensor LAN Settings...

Page 198: ...way address Enter the gateway address of the onboard LAN specified in Local IP address Service LAN Disabled Enabled Initial value Sets whether to enable Service LAN Service LAN Port Service Unchangeable Sets Service LAN This item appears when Enabled is selected for Service LAN PhoenixBIOS Setup Utility Item Specific Help Select Item Select Menu Change Values Select Sub Menu Enter Advanced Securit...

Page 199: ...field and press the Enter key and then input the system password For how to set change or delete the password see 8 4 2 Security against Unauthorized Use p 231 System Password Mode System Initial value Keyboard Sets the range of protection by the system password The setup password and the system password must already be set System Load Standard Initial value Diskette CDROM Lock Sets whether to ena...

Page 200: ...curity Chip Disabled Initial value Enabled Sets whether to enable or disable the Security Chip Current TPM State Displays TPM status Change TPM State No Change Initial value Enable Activate Disable Deactivate Clear Sets whether or not to change the Security Chip status PhoenixBIOS Setup Utility Item Specific Help TPM Security Chip Setting Select Item Select Menu Change Values Select Sub Menu Enter...

Page 201: ...cal Presence operations submenu and perform Execute in the following displayed window The settings will be enabled Phoenix TristedCore tm Setup Utility Item Specific Help Select Item Select Menu Change Values Execute Command Enter TPM configuration change was requested to State Enable Activate Note This action will switch on the TPM Reject Execute Physical Presence operations F10 Save and Exit ...

Page 202: ...rt If ServerView is installed in the OS be sure to disable the OS Boot Monitoring function when starting up the system by inserting the PRIMERGY Startup Disc or DOS floppy diskette If the system is started with this function enabled the server may automatically turn off or restart improperly If the server is operated with the OS Boot Monitoring function enabled enable this function again before re...

Page 203: ...ries for booting the OS from 1 to 7 Each retry decreases the count value by one Temperature Monitoring Disabled Unchangeable Sets whether or not to turn the power off when the temperature is abnormal Memory Scrubbing Enabled Unchangeable Sets whether or not to correct errors in memory domains currently unused by the OS or by application programs CPU Status Sets whether or not to allow the use of t...

Page 204: ...he CPU Status Submenu Item Setting Description CPU 1 Status Enabled Unchangeable Sets whether or not to allow the use of the CPUs installed in CPU sockets 1 and 2 If Disabled or Failed is displayed replace the faulty CPU and then change the setting to Enabled CPU 2 Status PhoenixBIOS Setup Utility Item Specific Help CPU Status Select Item Select Menu Change Values Select Sub Menu Enter Server CPU ...

Page 205: ... memory module and then change the setting to Enabled Memory Module 1B Memory Module 2A Memory Module 2B Memory Module 3A Memory Module 3B Memory Module 1C Memory Module 1D Memory Module 2C Memory Module 2D Memory Module 3C Memory Module 3D PhoenixBIOS Setup Utility Item Specific Help Memory Status Select Item Select Menu Change Values Select Sub Menu Enter Server Memory Module 1A Memory Module 1B...

Page 206: ... Submenu Item Setting Description Slot 1 OK Unchangeable Sets whether or not to enable the use of the expansion cards in PCI slot 1 to 7 If Failed is displayed replace the faulty expansion card and then change the setting to OK Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 PhoenixBIOS Setup Utility Item Specific Help PCI Status Select Item Select Menu Change Values Select Sub Menu Enter Server Slot 1 ...

Page 207: ...Initial value 19 2K 38 4K 57 6K 115 2K Sets the baud rate to be used for console redirection This submenu appears when Console Redirection is set to Enabled Protocol VT100 VT100 8 bit PC ANSI 7 bit PC ANSI VT100 Initial value Sets the console type for console redirection This submenu appears when Console Redirection is set to Enabled Flow Control None XON XOFF CTS RTS Initial value Sets the flow c...

Page 208: ...rrent settings The previously saved settings remain valid Get Default Values Reads and displays the default values of this server However the value set at the previous time is displayed for the value in LAN Settings submenu p 198 Load Previous Values Reads and displays the values valid at the time BIOS Setup Utility was loaded PhoenixBIOS Setup Utility Item Specific Help Select Item Select Menu Ch...

Page 209: ...ns necessary after starting to use this server as well as daily care and maintenance 8 1 Daily Maintenance 210 8 2 Troubleshooting 213 8 3 System Event Log 229 8 4 Security 230 8 5 Backup 234 8 6 Restoring the System 237 8 7 Reinstalling the OS 241 8 8 Maintenance Service 242 ...

Page 210: ...atus LED refer to 1 3 Component Names and Functions p 23 Server monitoring tool ServerView ServerView is software to monitor that the server hardware is in a normal state to protect important server resources When using ServerView the server hardware is monitored all the time If an error that could cause trouble is detected the administrator is notified in real time for early detection This allows...

Page 211: ...PRIMERGY server in good condition use a vacuum cleaner periodically to remove dust deposits Cleaning components CPUs Dust deposits must be removed because they will impair the cooling performance Fans Remove dust from and around the fans Memory expansion cards Remove dust between memory modules and between expansion cards Remove dust from the connector before adding a memory module or an expansion...

Page 212: ...lacement procedures refer to the 6 5 4 How to Install a Battery Backup Unit BBU p 161 Consumable parts This server contains the consumable parts listed below table Consumable Parts List Consumable part Product ID Target Product Description Battery Backup Unit PG BBU1 SAS RAID Ctrl PG 248CL PGB2U48CL PG 244CL PGB244CL The Battery Backup Unit is required to be replaced within 3 years from procuremen...

Page 213: ...ware refer to the Fujitsu PRIMERGY website http www fujitsu com global services computing server ia driver Regarding BIOS and firmware contact to Fujitsu Support Office Refer to the following website http www fujitsu com global contact computing PRMRGY_index html 8 2 1 Hardware Troubleshooting This section explains hardware related troubleshooting If the server does not operate properly or if a fa...

Page 214: ... this server in this case RS 232C device cannot be connected to the serial port For procedures for using server management port refer to Appendix C Remote Control Function p 251 Serial ports are not recognized properly in Device Manager This may occur when the Serial 1 and Serial 2 settings are changed with 7 2 6 Peripheral Configuration Submenu p 191 in the Advanced menu of the BIOS Setup Utility...

Page 215: ...ll phone near the display The screen display is distorted The screen display may be distorted during 3D program execution or the 3D program may terminate abnormally If this occurs set Color quality in screen properties to anything other than True Color 32 bits CD DVD drive unit Cannot read data Check to see whether the CD DVD is inserted properly If it is not inserted correctly insert the CD DVD s...

Page 216: ...roller is abnormal Replace the keyboard or mouse If the message still appears the keyboard must be replaced Contact an office listed in the Contact Information of the Start Guide System RAM Failed at offset nnnnnnnnh The memory is abnormal Power off the server and turn it back on If the message still appears check the error log and replace the faulty memory If the message still appears after repla...

Page 217: ...it 2 Press the F2 key to start the BIOS Setup Utility Do not press the F1 key 3 Select Save Changes Exit in 7 2 18 Exit Menu p 208 and press the Enter key 4 If message Save configuration changes and exit now appears use the and keys to move the cursor to Yes and press the Enter key The BIOS Setup Utility closes and the server restarts After this start the system as usual CPU mismatch detected The ...

Page 218: ...ppears BIOS requires to be updated Update the BIOS using updating tool supplied with new CPU If the message still appears select Yes for the Reset Configuration Data setting on the 7 2 5 Advanced Menu p 190 of the BIOS Setup Utility Nevertheless if the message still appears the baseboard must be replaced Contact an office listed in the Contact Information of Start Guide PCI system error BUS DEVICE...

Page 219: ...on If the message still appears check the error log and replace the CPU if it is at fault Or the baseboard must be replaced Contact an office listed in the Contact Information of the Start Guide Memory configuration has changed Run SETUP The memory configuration has changed This message may appear after replacing the baseboard or memory module Select Yes for the Reset Configuration Data setting on...

Page 220: ... the message still appears even though there is no obstacle the PSU fan or baseboard must be replaced Contact an office listed in the Contact Information of Start Guide iRMC reports sensor status WARNING FAN PSU 1 or 2 iRMC reports sensor status CRITICAL DIMM A 1 to 3 Memory error Replace the displayed memory module in the memory bank If the message still appears the memory board 1 or baseboard mu...

Page 221: ...recovering BIOS information configure the information using the BIOS Setup Utility Then store the BIOS information ERROR Fail to write 1st CMOS data into data file nn ERROR Fail to write 2nd CMOS data into data file nn ERROR Fail to write ESCD data into the data file nn ERROR Fail to write SEEPROM data into the data file nn ERROR Fail to open data file The file for recovering the BIOS information ...

Page 222: ...allation using ServerStart Observe the corrective action against the relevant error WzDiskAdmin System Error Last Error The device is not ready appears Optional SCSI SAS devices e g hard disk cabinet DAT unit may be connected Disconnect the optional SCSI SAS devices and perform installation again Connect the optional devices after the installation completes Operating System not found appears when ...

Page 223: ...Command Prompt and move to the i386 folder of the CD DVD drive 3 Execute the following command to extract tftp exe in the Systemroot system32 folder 4 Confirm that tftp exe exists in the Systemroot System32 folder Error window appears after installing or uninstalling ServerView For Windows Server 2003 For Windows Server 2003 with Service Pack 1 applied the following message may appear on restartin...

Page 224: ...e settings of the paging file and memory dump file For setting procedures refer to 4 1 Memory Dump Paging File Setting p 74 table List of event log errors that may occur after installation ID Description Cause and corrective action 62 This computer is a domain PDC at the root of forest Use the net command net time setsntp server name to configure it for synchronization from an external time source...

Page 225: ...cannot be collected select a write type of debugging information within the range of free space of the volume size If the above does not provide a solution try increasing the size of the hard disk or adding an additional hard disk unit For setting procedures refer to 4 1 Memory Dump Paging File Setting p 74 Restoring the system In the event where the system file system configuration or environment...

Page 226: ...e clock value to the time on the OS To reflect the hardware clock value to the software clock value on the OS run the following command hwclock hctosys Notes on using an onboard LAN controller When using an onboard LAN controller in the Windows Server 2003 or Windows Server 2003 x64 environment LAN communication may not work properly as in the following depending on the in use applications When da...

Page 227: ... is not active no other functions are affected Performance Manager Power Monitor Follow either of the following procedures to check whether the ServerView Remote Connector service is running normally When using Performance Manager 1 Start the Performance Manager from the ServerView S2 2 Select the server for which you want to check the ServerView Remote Connector service operation from the left si...

Page 228: ...e 3 Click the Data tab If the graph is displayed the ServerView Remote Connector service is running normally When the service is not running normally the following window appears Then the following window appears For the usage of Power Monitor refer to ServerView User s Guide When the ServerView Remote Connector service is not running normally restart the service by the following procedure below T...

Page 229: ... the menu list on the left side The list of all the system event logs is displayed The remote management controller of the web interface may be used to reference system event logs To use remote management controller refer to Appendix D Remote Management Controller p 256 8 3 2 Deleting the System Event Log Use BIOS Setup Utility to delete the system event logs 1 Start up BIOS Setup Utility 7 2 1 St...

Page 230: ...ware Security Lock the rack door to protect the hardware in the rack from theft or tampering To close the rack door shut the door and return the rack handle and turn the rack key Do not lose the rack key If the key is lost contact an office listed in the Contact Information of the Start Guide For instructions on opening the rack door refer to 1 4 1 Opening the Rack Door p 29 The above explanation ...

Page 231: ... Setup password User password This is the password that allows specific persons to use the server Unless the set password is entered part of the BIOS setup cannot be accessed and the OS cannot be booted Setting a password 1 Start the BIOS Setup Utility 7 2 1 Starting and Exiting the BIOS Setup Utility p 183 2 Select Security from the Main menu The Security menu appears 3 Select the password type t...

Page 232: ... the Security menu 1 Enter the current password in the Enter Current Password field in the password entry window 2 Enter a new password in the Enter New Password field To delete the password enter nothing and perform Step 4 3 In the Confirm New Password field enter the password you have entered in Step 2 To delete the password enter nothing and perform Step 4 4 Press the Enter key When you delete ...

Page 233: ...but in reality the data is simply no longer accessible to the OS and it is still accessible to malicious individuals that can restore the data Therefore if confidential or important data is saved to the hard disk in addition to the operations mentioned above it is recommended to use third party tools or services to wipe the data completely from the disk to prevent its restoration When disposing of...

Page 234: ...th system operation be sure to perform periodic backups of the system 8 5 2 Backup Devices Software and Their Operations Backup operations differ depending on network operating systems applications and system operations Contact an office listed in the Contact Information of the Start Guide and make backups using the following items Backup device e g DAT72 unit Backup software Standard backup softw...

Page 235: ...operation conditions however it is recommended that they be replaced sooner than later To manage the lifespan write the use start date on the media Rotating media Rotate between several media for backups When using a single media cartridge repeatedly backup data can be temporarily lost in the event the backup fails Or if the hard disk were to fail during a backup the data will become unrecoverable...

Page 236: ...unction may cause the media to eject from an internal device of the server and hit the chassis door If this is the case open the door when ejecting or do not eject the media Media label types and positions When writing information such as the name on media use the label that came with the media The area in which a label can be posted on the media of each device varies Failing to post labels in the...

Page 237: ... is connected before turning on the server s power 8 6 1 For Windows Server 2008 The whole server can be restored using the Windows Server Backup function Items required Windows Server 2008 DVD ROM Installation disc Backup data created using the Windows Server Backup function connectable shared folder DVD etc 1 Insert the Windows Server 2008 DVD ROM installation disc immediately after turning on t...

Page 238: ...st data select Restore specific backup In this case the window to specify a restoration target appears after clicking Next Select the backup to be restored and click Next When using a shared folder to restore the system the message Valid location for backup can not be found is displayed Click Cancel When the backup data is stored on the network specify the shared folder in which the backup data is...

Page 239: ...onfiguration or environment changes during startup can be restored by using Automated System Recovery set Items required Windows Server 2003 CD ROM Automated System Recovery floppy disk created beforehand Backup media created beforehand Driver disk for array controller card For drivers to be used and how to create driver disks refer to 4 4 Creating Maintenance Tools and Driver Disks p 88 1 Insert ...

Page 240: ...rding to the used array controller When using the SAS RAID Ctrl MegaRAID SAS LSI Logic MegaRAID SAS RAID Controller Driver For the procedure for installing a driver refer to the following OS Installation Manually http www fujitsu com global services computing server ia driver 7 Follow the window instructions to restore the system When replacing the floppy disk is required replace it following the ...

Page 241: ...oftware are not installed together with the OS Install them after OS installation Other notes Other notes are the same as those that apply for first time installation Please check in advance 8 7 2 Reinstallation Using ServerStart Floppy Disk When the previous installation was performed in guide or preconfiguration mode the ServerStart floppy disk used in that installation can be used again When th...

Page 242: ...nce support check the following Fill in each sheet of the Configuration Sheets and Accident Sheet Points to be checked Model name and product ID of the server They are described on the label on the server For the label location refer to Start Guide Hardware configuration Types and locations of internal options Configuration information BIOS Setup Utility settings OS LAN WAN system configuration Ph...

Page 243: ...cifications for the server and for its internal options A Server Specifications 244 B Specifications for Internal Options 246 C Remote Control Function 251 D Remote Management Controller 256 E Notes on Using External FDD USB 261 F Recycling 262 ...

Page 244: ...Hz Low Profile full size 3 3V 1 Disk Array Controller SAS RAID Ctrl Standard MegaRAID SAS 3 5 inch storage bay Adding size 73 4GB 146 8GB 300GB 15 000rpm Maximum 1 8TB 300GB 6 Bay 6 bays 2 bays are used when an Internal DAT72 unit is installed I F SAS CD DVD drive bay 1 bay standard Floppy disk drive External option USB connection Onboard controller SAS N A standard SAS RAID Ctrl LAN Broadcom 5708...

Page 245: ...later Windows Server 2003 Enterprise x64 Edition SP2 or later Windows Server 2003 R2 Standard Edition SP2 or later Windows Server 2003 R2 Enterprise Edition SP2 or later Windows Server 2003 R2 Standard x64 Edition SP2 or later Windows Server 2003 R2 Enterprise x64 Edition SP2 or later Red Hat Enterprise Linux ES v 4 for x86 Red Hat Enterprise Linux AS v 4 for x86 Red Hat Enterprise Linux ES v 4 fo...

Page 246: ... of Start Guide B 1 CPU Package CPU 1 Heat sink 1 Specifications table CPU Specifications Item Function and Specifications Product name Processor Xeon E5205 1 86GHz Processor Xeon X5260 3 33GHz Processor Xeon X5270 3 50GHz Processor Xeon E5405 2GHz Processor Xeon E5420 2 50GHz Processor Xeon X5460 3 16GHz Processor Xeon X5470 3 33GHz Product ID PG FG42G PG FG42H PG FG42N PG FG42J PG FG42K PG FG42L...

Page 247: ...ons Product name Memory Module 1GB Memory Module 2GB Memory Module 4GB Memory Module 8GB Product ID PG RM1CG PG RM2CG PG RM4CG PG RM8CG Modules 512MB DDR2 667 FBD 2 1GB DDR2 667 FBD 2 2GB DDR2 667 FBD 2 4GB DDR2 667 FBD 2 Capacity 1GB 2GB 4GB 8GB Clock frequency 667MHz PIN count 240 PIN table Memory Board Specification Item Function and Specifications Product name Memory Expansion Board Product ID...

Page 248: ...cations Product name HDD SAS 15k 73GB hot plug 3 5inch HDD SAS 15k 147GB hot plug 3 5inch HDD SAS 15k 300GB hot plug 3 5inch Product ID PG HDB75A PG HDB45A PG HDB35A Interface SAS Serial Attached SCSI Storage media 3 5 inch hard disk Memory capacity 1 73 4GB 146 8GB 300GB Maximum data transfer speed 3Gbit s Average latency speed 2 00ms Rpm 15 000rpm Dimension W D H 101 6 146 0 25 4 mm Weight 2 800...

Page 249: ...according to the current rating for your unit Please consult the table below for the selection criteria for power cords used in the United States and Canada For units set at 230 V outside of the United States and Canada Use a cord set consisting of a minimum AWG according to the table above and a grounding type attachment plug rated 15 A 250 V The cord set should have the appropriate safety approv...

Page 250: ...f the wires in the mains lead of this appliance may not correspond with the colored markings identifying the terminals in your plug proceed as follows The wire which is colored Green and Yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or colored Green or Green and Yellow The wire which is colored Blue must be connected to the terminal w...

Page 251: ...l function perform the procedures in the following sections Configuring the BIOS Connecting the Server to a PC Configuring the Terminal Software PC Configuring the BIOS To use the function of the server management port perform the following setting using the BIOS Setup Utility 1 Turn on the server Press the F2 key during POST to start up the BIOS Setup Utility 2 Select Peripheral Configuration fro...

Page 252: ...form settings for the remote control function using terminal software on the PC Port configuration Configure the port on the PC as follows Window example table Port Settings Item Contents Bits per second 9600 Data bits 8 Parity Not applied Stop bits 1 Flow control Not applied Server Rear PC Rear RS 232C cross cable Serial Port Serial Port ...

Page 253: ...te is displayed next to Power Status 2 When Please enter user name appears enter the user name and press the Enter key table Meaning of Power Status Display Description On The server is powered on Off The server is powered off Welcome to PRIMERGY Remote Manager Firmware Revision x xxA x xx SDRR ID 0203 RX300S4 Firmware built xxx xx xxxx xx xx xx System Type PRIMERGY RX300 S4 System ID xxxxxxxx Sys...

Page 254: ...xxxxx System Name RX300S4 2 xxx xxx xxx xxx System OS xxxxxxxx System Status OK Power Status On Main Menu 1 System Information 2 Power Management 3 Enclosure Information 4 Service Processor c Change password r Console Redirection EMS SAC s Start a Command Line shell Enter selection or 0 to quit Welcome to PRIMERGY Remote Manager Firmware Revision x xxA x xx SDRR ID 0203 RX300S4 Firmware built xxx ...

Page 255: ...is operating Select OK table Remote Control Menu Menu name Key Operation Immediate Power Off 1 Turns the server off Immediate Reset 2 Resets the server Power Cycle 3 Turns the server off and back on again When Windows is operating the server restarts after the OS is shut down Power On 4 Turns the server on Graceful Power Off Shutdown 5 Shuts down the OS and turns the server off When Windows is ope...

Page 256: ...rade PG RMCU2 p 259 Features of the Remote Management Controller The Remote Management Controller iRMC2 and LAN are provided on the baseboard This makes possible to control power supply and reset of the server without depending on the state of the server The console redirection function and the remote storage function can be used by optional Remote Management Controller Upgrade PG RMCU2 It provide...

Page 257: ...he F2 key during POST to start up the BIOS Setup Utility 2 Select the Advanced menu IPMI the LAN Settings submenu and set the each item For the detailed setting items refer to LAN Settings submenu p 198 3 From the Exit menu select Saving Changes Exit to exit the BIOS Setup Utility Save the setting information of set parameters using the Server Management Tools For details refer to 4 3 Storing the ...

Page 258: ...r sensor such as fan temperature and power supply System Event Log Displays the system event log stored on the baseboard Server Management Displays server management information Network Settings Configures network settings of the Remote Management Controller Alerting Configures the SNMP trap and alert mail settings User Management Sets information of user logging on the Remote Management Controlle...

Page 259: ... function The server can be remotely operated by using console redirection function Remote operation such as the keyboard and mouse operation and seeing the contents of the display of the server are possible By using console redirection function it makes possible to achieve the function of the KVM switching in the environment where multiple servers are used The composition of the multiple servers ...

Page 260: ... the remote storage connection However the writing into the DVD drive is not supported Internal floppy disk drive ATAPI CD ROM drive ATAPI DVD drive USB floppy disk drive USB CD ROM drive License key settings Enter the license key from the Web to make effective the console redirection function and the remote storage function For details of the setting method refer to the manual supplied with PG RM...

Page 261: ... recovery or installing Windows manually using the Windows backup data with the following software system recovery installation might not be performed properly This is caused by the device driver being unreadable due to recognition failure of the floppy disk media replacement Windows Server 2003 Automated System Recovery function After pressing the Enter key in accordance with the procedure on the...

Page 262: ...ing or deleting files may not avoid the risk that the data is restored and used for wrongful purposes If confidential or private information is saved in order to make it impossible to be restored it is recommended to use third party data wiping tools Disposing of used up batteries Used up batteries must be disposed of as industrial waste and therefore require special processing Let a licensed indu...

Page 263: ... 134 139 Defective CPU Disconnection Function 143 Installable CPU 140 Installation Location 139 Installing 140 Removing 142 Specifications 246 CPU socket 27 28 CPU Status Submenu 204 Creating Driver Disks 94 D Disk Manager 62 Display connector 26 DOS Diskette 95 Drive Letter Assignment 96 DSNAP 20 131 Installation 131 Usage 131 Dummy unit 166 E Error Messages 216 222 Eth Ctrl 1000 BASE SX Fibre LC...

Page 264: ...ect the memory dump 224 Setting 74 Memory Mirroring 147 Memory Modules 144 Defective Memory Disconnection Function 153 Identification 146 Installable Memory Modules 146 Installation Locations 145 Installation Order 145 Installing 150 Removing 150 Specifications 247 Memory monitoring 127 Memory Redundant Function 147 Memory Sparing 149 Memory Status Submenu 205 Mouse connector 25 Multiple LAN adapt...

Page 265: ...eaning 211 Front View 23 Internal 27 Rear View 25 Specifications 244 Server disposal 233 Server Management Tools 84 Cautions 84 Error Messages 221 Server Menu 202 Server Monitoring Tool 19 127 Installation 128 ServerStart 16 Cautions 47 Features 16 Installation 88 Supported expansion cards 48 Uninstallation 90 ServerView 19 20 127 210 Installation 128 Service LAN port 26 Slot cover 159 SNMP servic...

Page 266: ...266 ...

Page 267: ...damages to third party copyrights or other rights arising from the use of any information in this manual No part of this manual may be reproduced in any without the prior written permission of Fujitsu PRIMERGY RX300 S4 User s Guide B7FH 5841 01EN Z0 00 Issued on Issued by December 2008 FUJITSU LIMITED ...

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