Force Computers MODUSYS 2000 Kernel, Manual

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Introduction Warranty and Ordering Information
ModuSys 2000 Kernel 1-13
Warranty and Ordering Information
This section provides warranty and ordering information on the Force
Computers ModuSys products.
Returning Products to Force Computers Hardware Maintenance
All Force Computers ModuSys products carry a two-year Return-to-Force
Computers warranty, as described in the following sections. For the first
two years of the Warranty Period, FRUs will receive warranty service
through Force Computer’s standard RMA procedures. This warranty
service may be performed by Force Computers, or by a Force Computers
Authorized Service Provider.
Hardware Warranty
The Hardware Warranty is a limited warranty consisting of return to Force
Computers Repair Service Center. Force will, at it’s option, repair, replace or
provide a credit for defective FRUs that are returned to Force under the
warranty program. For repairs, Force Computers will repair the FRU with
either new or refurbished parts at no charge. All parts that Force Computers
replaces shall become Force Computers property upon the date Force
Computers delivers the repaired FRU or part back to the purchaser.
Availability
Warranty is available worldwide to Customers. Proof of purchase or
ownership of equipment, including serial numbers, may be required.
Products which have been defaced by removing serial numbers, etch levels,
or key components are not eligible for warranty. In such case, where a
return is deemed non-warranty, the standard repair charges apply.
Response Time
Force Computers uses best efforts to repair eligible FRUs identified by
customers as defective.