Foma SO903i, Manual

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Appendix/External Device Interface/Troubleshooting
Updating the Software
<Software update>
This function allows you to check if the software update is necessary for the FOMA
terminal and if necessary, download a part of the software using packet communication
to update the software.
※ No packet communication charge is required for updating software.
If the software update is necessary, we inform of it on DoCoMo’s home page and in “ お知
らせ ” (Information) accessible from i Menu.
You can use one of the two update types: “Now update” or “Reserve” to update the software.
Now update Update the software immediately at any time you want.
Reserve Reserve a date/time you want to update the software. The software update starts automatically at
the reserved date and time.

You can update the software even if the Host selection is set to other than [i-mode(UIM)].
 Before updating the software, be sure to fully charge the battery pack of the FOMA terminal.

You cannot update the software in the following cases:
- When the date and time of the FOMA terminal are not set - During a call
- When “ ” is displayed - While the Self mode is set
- While the Lock all is set - While the PIM lock is set
- While the Omakase Lock is set - When the battery level is low
- When the UIM is not inserted - When another function is being used
- When the FOMA terminal is connected to an external device such as a PC
- When the international roaming service is used

It may take time to update (download and rewrite) the software in some cases.

The Alarm and Schedule alarm do not operate while updating the software.
 If the SW Update is executed when the PIN1 code setting is set to [ON], the PIN1 code input screen appears at
an automatic restart after rewriting software. If you do not enter a correct PIN1 code, you cannot place/receive
a call or perform various communication.

You cannot place or receive a call, and use various communication functions and other functions while updating
the software. (You can receive a voice call while downloading the software.)

The FOMA terminal uses SSL communication with the DoCoMo server to update the software. Before starting
update, set the SSL list to [Valid] (Default: [Valid]) (P.167).
 It is recommended to update the software under strong radio wave condition with 3-antenna marks displayed
and not to move the FOMA terminal while updating the software.
※ When the weakening of the radio wave occurs while downloading the software or the download is interrupted
for any reason, perform the software update again in a location of good radio wave condition.

If no new update is available, the message “No update is needed. Please continue to use as before” appears
when you check the necessity of the update.

After updating the software, icons that notify you about mail/messages stored at the i-mode center disappears.
When the Recv option setting is [ON], the screen notifying you of new mail may not be displayed after
completion of the update if there is new mail while updating the software.
 When you update the software, your mobile phone-specific information (such as model and manufacturer’s
serial number) is automatically sent to the server (server for updating the software under DoCoMo’s
supervision). DoCoMo will not use the information sent from your mobile phone for any purposes other than to
update the software.
 Never remove the battery pack while updating the software. The software update may fail if you do so.

The software update can be made with data, such as Phonebook entries, images recorded by the camera
and downloaded data, remaining in the mobile phone. However, note that the safety of the data may not be
assured depending on the conditions of the mobile phone (e.g. malfunction, damage and exposure to water).
It is recommended to take a backup copy of important data (some data such as downloaded data may be
protected from backup copy).

When the software update fails, the message “Rewrite failed” appears and no further operation is possible. In
this case, please bring the FOMA terminal to the nearest DoCoMo repair handling service counter.