Ericsson SVP 2000, Reference Manual, Page: 152 / 196

Fault-Finding and Troubleshooting
7.5.6 Cannot Access Web GUI
In the event that you cannot access the web GUI, refer to Table 7.3.
Table 7.3 Cannot Access Web GUI
Step Action If Result of Action is Yes… If Result of Action is No…
1
Check whether the unit can be
pinged. Proceed to next step. Follow the instructions given in
Unit Cannot Be Pinged.
2
Check whether the correct IP
address is used in the browser Check if one of the supported
browser is used.
7.5.7 Unit Cannot Be Pinged
Pinging a computer is a method of checking if a computer is on the network. Pings
send a network request to a computer asking it to respond (ICMP
ECHO_REQUEST).
To ping the unit from a Window/PC machine, use the MSDOS prompt and type the
command:
ping <IP address>
A successful ‘ping’ consists of receiving back a copy of a short transmitted test
message. The rely will display ‘ping statistics’ (number of packets sent and received
and the time taken, in ms, to receive back those packets.
In the event that you cannot ping your unit, refer to Table 7.4.
EN/LZT 790 0046/1 R1A 7-8