
Fault-Finding and Troubleshooting
If the following information fails to clear the abnormal condition, call a Service
Engineer or contact Customer Services using the information given in the
preliminary pages of this Reference Guide.
7.5.2
Preliminary Checks
Always investigate the failure symptoms fully, prior to taking remedial action. Fault
diagnosis for the equipment operator is limited to the following tasks, since the
operator should
NOT
remove the top cover of the equipment:
1. Check the front panel alarm/status LED. If this is not lit:
a
Confirm that the power switch is turned on (I). See
Chapter 1, Introduction
for location of the power switch.
b
Replace external equipment, power source and cables by substitution to
check their performance.
Confirm that the equipment hardware configuration is suitable for the purpose and
has been correctly installed and connected (see
Chapter 2, Installing the
Equipment
).
Confirm that inappropriate operator action is not causing the problem, and that the
equipment software set-up is capable of performing the task being asked of it. If
the validity of the configuration, set-up or operation is in doubt, check it (see
Chapter 3, Getting Started
).
Check that the fans are unobstructed and working correctly.
When the failure condition has been fully investigated, and the symptoms are
known, proceed with fault-finding according to the observed symptoms. If the fault
persists, and cannot be rectified using the instructions given in this Reference
Guide, contact Customer Services. Switch off the equipment if it becomes unusable,
or to protect it from further damage.
EN/LZT 790 0046/1 R1A
7-6
Summary of Contents for SVP 2000
Page 1: ...SVP 2000 Video Processor Software Version 3 0 and later REFERENCE GUIDE EN LZT 790 0046 1 R1A...
Page 24: ...Introduction EN LZT 790 0046 1 R1A 1 16 BLANK...
Page 36: ...Getting Started BLANK EN LZT 790 0046 1 R1A 3 2...
Page 50: ...Encoder Web based GUI Control BLANK EN LZT 790 0046 1 R1A 4 4...
Page 61: ...Encoder Web based GUI Control Figure 4 8 TS Input Tabbed Page EN LZT 790 0046 1 R1A 4 15...
Page 98: ...Decoder Web based GUI Control BLANK EN LZT 790 0046 1 R1A 5 4...
Page 140: ...Software Licensing and Upgrades BLANK EN LZT 790 0046 1 R1A 6 2...
Page 146: ...Fault Finding and Troubleshooting BLANK EN LZT 790 0046 1 R1A 7 2...
Page 176: ...Glossary EN LZT 790 0046 1 R1A A 22 BLANK...
Page 190: ...Events Descriptions BLANK EN LZT 790 0046 1 R1A C 2...