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6D Technical Support.

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Summary of Contents for LX610e

Page 2: ...he furnishing performance or use of this material This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without prior written consent Trademark Acknowledgments Primera and Primera LX610e are registered trademarks of Primera Technology Inc Windows is a registere...

Page 3: ...ng Print Alignment 39 3F PrintHub Settings 41 3G PrintHub Printer Settings 43 3G1 Multiple Printer Support 44 Section 4 Printing and Cutting with PTCreate 46 4A Overview Standard version vs Pro version 46 4B PTCreate Software Activation 50 4C Software Deactivation 52 4D Tutorial How to setup a Print and Cut in PTCreate Standard 53 4D 1 Choosing a Label Size Page Layout 53 4D 2 Import a flat Image ...

Page 4: ...from NiceLabel 87 5B Using BarTender for Pre Die Cut Printing 87 5C Add Text Barcodes and Graphics to a BarTender Label 96 5D Printing from Other Programs 97 5E Creating a Full Bleed Print 99 5F Printer Driver Settings 101 Section 6 Troubleshooting 104 6A Solving Pre Die Cut Print Alignment Problems 104 6B Maintenance 106 6C Poor Print Quality Cleaning the Cartridge 108 6D Technical Support 112 Se...

Page 5: ...t buildup Do not place the printer near heat sources such as radiators or air ducts or in a place subject to direct sun light excessive dust mechanical vibration or shock Allow for adequate clearance in front of the printer to accommodate the printed label stock as it is leaving the printer to avoid the possibility of binding or jamming of the label stock Allow for 6 of clearance behind the printe...

Page 6: ...owing items are included in the supply box 1 Power Adapter and Cord 2 6 USB Cable If other USB cable is used it must be 6 2 M or less 3 Color Dye Ink Cartridge Part Number 53496 Pigment is also available Part Number 53491 4 Die Cutting Knife Holder with knife preinstalled 5 Label roll holders Assembly required section 1C 6 Large Roll Hub 7 Small Roll Hub 8 T8 Allen Key and two screws 9 Printed doc...

Page 7: ...low these instructions to install the roll holders 1 Set the printer on its front so the bottom is facing you 2 Install the movable label roll holder by attaching the hooked end on the rail The bottom of the holder will fit in the notch on the printer Movable Roll Holder Rail Tab Movable Roll Holder ...

Page 8: ...8 3 Slide the Roll Holder to the far right Notch 4 Install the roll guide by attaching the hookedend on the rail The bottom of the holder will fit in the notch on the printer Roll Guide Roll Guide Notch ...

Page 9: ...o the far right 6 Locate the remaining roll holder with the protruding wire Connect the wire to the port on the printer Tuck the wire inside the cavity Push the wire into the cavity as you move the holder closer to the notch Notch Wire ...

Page 10: ... 7 Snap the holder in place so the two screw holes line up with the holes on the printer 8 Install the T8 screws using the INCLUDED Allen key or a Torx T8 screwdriver 9 Rotate the printer back on its feet ...

Page 11: ...ssed to pause a job to allow for loading of label stock and ink cartridges The print er pauses after the printing of the current label has finished The Feed Button is pressed in order to load label stock if the printer does not automatically detect the stock When stock is loaded each press of the button will cause one label or a few inches to be fed through the printer The Unload Button is pressed...

Page 12: ... Print Carrier Ribbon Cable Upper Guide Shaft Die Cutter Ribbon Cable Die Cutting Carriage Die Cutting Pinch Rollers Wear Strip Cutter Wheel Mechanism Pre die cut rollers Lower Guide Shaft Die Cutting Knife Knife Collar Handle ...

Page 13: ... 13 Back Power Switch Movable Throat Guide Gap Sensor Adjustment Infeed Area USB Power Fixed Roller Holder w Chip Reader Fixed Guide Movable Roll Holder ...

Page 14: ...t Test all custom made label stock with the intended printer before ordering large quantities Primera will only assume responsibility for custom label stock ordered from DTM Primera or Primera ASIA Label Width Label Width Gap Sensor Adjustment Range Width of Opening Distance from edge of Media to edge of Label Label Height Black Mark Width Label Sensing Methods Method 1 Label Gap Sensing Method 2 ...

Page 15: ...re two factors that determine whether the printer will accept any particular stock thickness 1 The ability for the printer to pull the paper through the print area 2 The ability for the sensor to read through the backing if the sensor is set to die cut If you are printing in continuous or reflective label sensing mode number 2 does not apply The fact that the printer must read through the backing ...

Page 16: ...ion If you are using an applicator to apply your labels be sure to order label stock with the correct orientation for your applicator For example most applicators will apply the side of the label first so you will want to print the labels sideways ...

Page 17: ...e cutting 3rd mark from the left 1 25 Move to third mark from Left 2 Install the Blue Hub on the open side of the digital die cutting media Note The green hub is not needed for digital die cutting and can be stored in the notch on the movable holder Digital Die Cutting Media comes with black hub with green chip Blue Hub ...

Page 18: ...et the roll in place so that the blue pin sits in the notch on the roll holder Notch Blue Pin 4 Make sure the green chip holder fits in the corresponding green slot on the roll holder Green Chip Holder Notch ...

Page 19: ...n the printer Power Cable Power Switch 6 Guide the leading edge of the roll into the feed area Move the blue guide to the far side 2 0 1 5 1 0 0 5 in mm 50 8 38 1 25 4 12 7 Blue Guide 7 Push until the printer detects the stock grabs it and pulls it through the printer ...

Page 20: ... width of the stock you are installing You can always fine tune this later 2 Install the Green Hub on the right side of the pre die cut media Black Hub Smart Chip Blank Chip Holder Continuous Media Green Hub Die Cuts Pre Die Cut Roll User must install Green Hub Digital Die Cut Roll Hub Chip comes preinstalled ...

Page 21: ... 21 3 Install the Blue Hub on the left side of the digital die cutting media Pre Die Cut Media Blue Hub 4 Set the roll in place so that the blue pin sits in the notch on the roll holder Blue Pin Notch ...

Page 22: ...sure the green blank chip holder fits in the corresponding green slot on the roll holder Green Chip Holder Notch Before feeding the stock you must plug in power and switch on the printer Power Cable Power Switch ...

Page 23: ...iton of the label sensor Slide the sensor position indicator so that it intersects with the gaps between your labels For most label stock you will not need to move this Blue Guide Gap sensor should intersect the gap between labels Gap Sensor Position Indicator from right edge of media 7 Push until the printer detects the stock grabs it and pulls it through the printer ...

Page 24: ...24 2D Replacing the Digital Die Cutting Knife holder Install the included die cutting knife shown here 1 Open the Cover 2 Pull out on the blue handle to loosen the knife collar ...

Page 25: ... 25 3 Install the knife holder 4 Push on the knife so it goes all the way down before pushing the collar in 5 Push the collar to tighten the knife holder and allow it to cut Wrong RIGHT ...

Page 26: ...e the cap of the knife holder counter clockwise 3 Remove the knife from the holder You can tap the holder on a hard surface to free the knife from the holder 4 Locate a new knife Remove the molded plastic cover from the knife The plastic cap covers the cutting end of the knife However both sides are sharp The cutting end has an angled carbide tip The top end comes to a point so it can be easily ce...

Page 27: ...eceive low ink warnings at 10 and 0 Press the Load Feed button to continue printing after you receive this warning To change a cartridge follow this procedure 1 Open the front cover That cartridge will automatically move to the right side if it is not already there 2 Press or pinch the tab on the front of the cartridge holder 3 Remove the cartridge ...

Page 28: ...ty carriage Note When installing the cartridge tilt the cartridge at a slight backward angle of approximately 30 degrees 6 Make sure the cartridge is pushed back far enough so the ridge on the cartridge is behind the spring loaded pusher on the lid Push down on the cartridge Close the lid on the cartridge by lightly pressing down from the top until you hear a click PUSH DOWN ...

Page 29: ...ation below Important Note You must adjust the stock sensor before loading nonstandard label stock Circular Labels If you are using Circular Labels you must adjust the stock sensor to correspond with the very top of the label where the circles are closest together If the sensor is too far to the right or the left the printer will still sense the label but the image may be offset downward because t...

Page 30: ...inted on the back of the label stock This means that you must change the Stock Sensor Mode to Reflective The printer will now look for the black mark representing the beginning of the next label instead of the die cut For moreinformation on changing the Stock Sensor Mode see section 3C ...

Page 31: ...tion it uses from the printer itself so the printer must be turned on and communicating for the program to be useful 2 Go to Start Programs Primera Technology Primera PrintHub a Adjust alignment sensor mode output mode and advanced settings b If you have multiple Primera printers connected they will be listed here c Past jobs will show the last 5 jobs along with cost information Click the document...

Page 32: ...er When you cut through the backing paper your label will not peel cleaning off the backing paper You will also score the wear strip under the cutting knife It will then need to be replaced more often By default the cutter is calibrated towork with High Gloss Paper Media However other media types will need more or less cut pressureto cut properly Each roll of media will have a recommended value to...

Page 33: ...decreased follow these steps 1 1 Print and Cut 1 copy and then attempt to peel the label from the liner 2 Check for tear If the label tears when you remove it you will need to increase the cut pressure Increase pressure in small increments to avoid over compensating and cutting through the liner 3 Check the liner Once you peel up the label check the liner If it has been cut through decrease pressu...

Page 34: ...e list Enter the actual cost of the cartridge you paid Prints remaining on the currently installed cartridge and total prints on new cartridge are both displayed To see a printable savable report click on the document icon next to the job you want to see A report will display the information You can print or save the report from this screen You can also change the currency using the drop down chan...

Page 35: ...sing mark on the back When you install Digital Die Cutting Label Stock this setting will automatically be set for you 1 Connect the printer via USB and turn on the power The Stock Sensor Mode setting is stored in the printer s internal memory so you will not be able to access it unless the printer is turned on and properly communicating with the computer 2 Go to Start Programs Primera Technology P...

Page 36: ... be used for irregular shaped labels circles larger than 4 inches or on any stock where the print starting position cannot be sensed using the label itself Continuous Sensor off If you have continuous stock with no die cut reflective mark or holes set the sensor type to Continuous This will turn off the stock sensor In this mode there is no way to set the print starting position The printer will s...

Page 37: ...r 2 Go to Start Programs Primera Technology Primera PrintHub 3 Click on the Label Feed Tab 4 Click on the Output Cut Mode button There are different options available which change if the Cutter is enabled or disabled If the Cutter is disabled the label present options will be available If the Cutter is enabled the present options are no longer available but cut options become available Cutter Opti...

Page 38: ...vidual jobs in the queue Cut every label This setting will cut after every label Present Options Do not present In this mode the label stock does not move after the last label is printed This means that part of the last label printed is still in the printer This should be used only if you have a label rewinder attached Present after no activity This setting will present feed all printed labels pas...

Page 39: ...ent The LX610 senses the beginning of the label with an optical sensor and is capable of printing to top bot tom left and right edge Because of this it is necessary to align the printer to work with specific types of label stock The LX610e comes factory calibrated to print exactly to the edge of Primera label stock However due to variations in the left margins and other variables it may be necessa...

Page 40: ...d label down or toward the printer Subtract from the current value to move the printed label up or away from the printer The value is automatically saved as soon as you set it You may have to make several adjustments to one or more of these values After each adjustment you can click the Test Alignment button to print a small test pattern on the label This will help you find the proper alignment va...

Page 41: ...g in the operating system However you can override currency settings on the Language Tab Automatic Updates Automatic Updates will update PrintHub the printer driver and the printer firmware Every 7 days you will be prompted to update the software if there are any newer versions You can choose to increase or decrease that automate check You can also perform a check for updates immediately by clicki...

Page 42: ...u can check the Launch minimized during print option Support Click the Generate Support Report button to generate a zip file on your desktop containing all recent log files Send this to tech support so they can help solve any printing problems Advanced Check the Generate Printer Status XML box to create an XML at C ProgramData PTI PrintHub PrinterStatus xml Software developers can use this file to...

Page 43: ... can be found in Primera Print Hub on the Printer Settings Tab for the LX610e Information This section displays all current driver software and firmware versions Advanced Setting Button Click the Advanced Settings button to view the following settings ...

Page 44: ...nter and name it Color Label 610 Copy 1 You can rename it later by editing the printer properties in the Windows printer list 5 You will now see a second printer appear in the left column Color Label 610 Copy 1 Click on it to display information about this printer If this is the last printer you will connect you are done If you wish to connect additional printers follow through steps 2 4 Restore F...

Page 45: ... Adjust these settings only if directed to do so by Tech Support Calibrate the paper sensor if you are receiving TOF errors The calibration process will prompt you to remove all paper stock from the printer before calibrating ...

Page 46: ...are two different versions The Standard version comes with the printer The Professional ver sion can be purchased Both require an activation code The activation code for the Standard version that came with your printer can be found on a label attached to the bottom of your printer and with the printed documentation that comes with your printer 4A Overview Standard version vs Pro version Section 4 ...

Page 47: ...adient Eye Dropper Eraser Freehand drawing and the Shape Node Tool allow you to create your own design in PTCreate 4 Document Position and Size Fill and Stroke Style Text These tabs all manipulate existing objects on the page Document controls the artboard or page size Position and size allow you to precisely move objects on the page Fill and stroke allows you to change the color of lines Style al...

Page 48: ...re you can designate whether any object should be Print Cut or both By default all images imported using the import icon will be set to Print Also all objects drawn using the rectangle or circle tool will be set to Cut However this tab will allow you to adjust this if necessary e Text The text tab allows you to adjust the font size and other properties of text Text can be added using the Text tool...

Page 49: ...r print objects 6 Page Layout This area shows your actual image You can move objects here by clicking and dragging You can also see where the cut will be made in relation to your print In the example above the cut line is highlighted red and inset overbled slightly so there will unprinted area on the label ...

Page 50: ...hase confirmation If you use the Standard Version you will find your activation code on a card in printed material that came with your printer OR on a label placed on the bottom of your printer To Activate follow the activation prompt that appears when you open the software or go to the Help Menu Activate An activation windows will appear Enter your 30 digit activation with the dashes included Cli...

Page 51: ... 51 The software is now activated on this computer Important Note Activation requires internet access ...

Page 52: ...ove activation go the Help Menu Deactivate A confirmation prompt will appear Important Note Deactivation requires internet access If you are unable to deactivate because of a computer crash please contact tech support to receive another activation code If you have the Pro version please have your order number ready to speed up the process ...

Page 53: ...open or create a new project 1 Choose New Project 2 Set your page size Since all die cutting media is 4 25 wide the standard maximum width is automatically set to 4 25 In this example we have set the size to 4 25 x 3 to accommodate approximately a 4 x 3 label Tip Set your page larger than the label size to be cut This will allow you to create a bleed around the label so that you always cut inside ...

Page 54: ...ng only You can import the following image formats JPG BMP PNG TIF GIF Important Note Primera recommends imported images are at least 300 DPI The software is optimized for this size Larger DPI images can be manually resized Smaller DPI images will not utilize the maximum quality of the printer and may appear pixelated Images downloaded from websites are typically made to display only onscreen load...

Page 55: ... 55 To import an image for printing follow these steps 1 Go to the File Menu or shortcut bar choose Import 2 Browse to the file you would like to use and choose Open ...

Page 56: ...on your page or increase the size However a better option is to use the Position and Size window Set the size to match the size of the page layout In this case set the width to 3 25 and check the Keep Proportions box 5 Center the image horizontally and vertically to the Page ...

Page 57: ...t it is preferable to draw the cut line Corner radius make it easier toremove your label from the liner In this example we will draw the cut line 1 RIGHT CLICK on the rectangle icon and choose Rounded Rectangle 2 Before you start to draw the cut line adjust the corner radius You will not be able to change this after you draw your cut line The corner radius is the amount of curve around the corners...

Page 58: ...e rounded rectangle box Keep holding the left mouse button and move to the lower right corner of your design Let go of the mouse button when your box is the approximate size you would like it We will adjust the exact size and position in the next step but to maintain a proper corner radius it is important to get as close as possible in this step ...

Page 59: ...e edges a First select the cut line using the arrow tool TIP If you are having trouble selecting the object first select any object and then press the TAB key to move the selection from object to object b Then change the size Adjust the size to 1 16 0625 less than the height and width of the print In this example the cut file would be 3 937 x 2 937 You may have to uncheck the Keep Proportions box ...

Page 60: ...ialog will appear Make sure Print Cut is selected Click the Properties button to access the printer settings such as Print Quality Saturation and Color Matching For a full explanation of printer driver settings see section 5E Note Before printing we recommend clicking the print Preview Button described in section 4H ...

Page 61: ...his will allow you to create complex cuts in exactly the right shape and exactly the right position This method is the best way to get the highest quality print and cut While tracing the image using the steps in the previous section will allow you to create the same shapes you can save time and create a smoother cut file using this method Cut Layer Print Layer Important Note Before you start with ...

Page 62: ...th is automatically set to 4 25 In this example we have set the size to 4 25 x 6 to accommodate approximately a 4 x 6 label Tip Set your page larger than the label size to be cut This will allow you to create a bleed around the label so that you always cut inside your print and get perfect cut every time 3 To set the page height or width to a custom size type the size in the W and H boxes or toggl...

Page 63: ...to import vector files for printing and cutting You can import the following vector image formats PDF AI EPS SVG To import an image for printing follow these steps 1 Go to the File Menu or shortcut bar choose Import 2 Browse to the file you would like to use and choose Open ...

Page 64: ...your page layout You can manually move it on your page or increase the size However a better option is to use the Position and Size window Set the size to match the size of the page layout In this case center the image to the page ...

Page 65: ...ot be buried under other layers that will be printed In this example the cut line layer is setup in Illustrator as an Outline instead of a Fill Either will work but Outline is preferable 1 To view the sublayers and find the cut line click on the arrow to open up the group Click Arrow to open layer groups Note Before printing we recommend clicking the print Preview Button described in section 4H Ou...

Page 66: ... choose Print Only Layer to be Cut Layer to be Printed 4 To print go to the File Menu and choose Print or click the Print Icon on the shortcut bar The print dialog will appear Make sure Print Cut is selected Click the Properties button to access the print er settings such as Print Quality Saturation and Color Matching For a full explanation of printer driver settings see section 5F ...

Page 67: ...hoosing a Label Size Page Layout 1 Choose New Project 2 Set your page size Since all die cutting media is 4 25 wide the standard maximum width is automatically set to 4 25 In this example we have set the size to 4 25 x 4 25 to accommodate approximately a 4 x 4 label Tip Set your page larger than the label size to be cut This will allow you to create a bleed around the label so that you always cut ...

Page 68: ...the following image formats AI EPS PDF SVG JPG BMP PNG TIF GIF Important Note Primera recommends imported images are at least 300 DPI The software is optimized for this size Larger DPI images can be manually resized Smaller DPI images will not utilize the maximum quali ty of the printer and may appear pixelated Images downloaded from websites are typically made to display only onscreen load quickl...

Page 69: ... 69 To import an image for printing follow these steps 1 Go to the File Menu or shortcut bar choose Import 2 Browse to the file you would like to use and choose Open ...

Page 70: ...out 4 You can manually move it on your page or increase the size However a better option is to use the Position and Size window Set the size to match the size of the page layout In this case set the width to 4 and check the Keep Proportions box ...

Page 71: ... 71 5 Center the image horizontally and vertically to the Page ...

Page 72: ...This is very important You ll know it is selected when the bounding box appears around the image Now click on the Trace Icon 2 There are many options available in the Trace Image window However the most important option is the Contrast You should adjust the contrast until the preview shows a single green highlighted image in the shape you would like to cut ...

Page 73: ...vel to cut the label Don t worry if your cut line isn t exactly in the right position or size We ll adjust that later At this point you are just looking for smooth lines that represent the correct shape 4 Note the difference in the preview when you increase and decrease the contrast Contrast to High If contrast is too high you will lose the shape detection and end up with a rectangle cut ...

Page 74: ... the main cut and potentially the wrong shape In this example the cut line is tracing the wrong part of the image 5 Click OK when you are happy with the shape of your cut line The cut line will appear on top of your image as a red outline You ll see a trace layer appear in the layer window ...

Page 75: ...ge so that you ll have a bleed With the cut line selected go to the Path Menu and select Offset 2 On the Path Offset Window check the Inset Offset box and adjust the amount of offset For this image we chose 0 040 inches You ll see a preview of the new position of the cut line in black ...

Page 76: ... in section 4H 4 To print go to the File Menu and choose Print or click the Print Icon on the shortcut bar The print dialog will appear Make sure Print Cut is selected Click the Properties button to access the printer settings such as Print Quality Saturation and Color Matching For a full explanation of printer driver settings see section 5F ...

Page 77: ...our page size for die cutting is always 4 25 It makes sense to fill up that page with as many labels across as you can Follow these steps to Duplicate images and cut across the page 1 Create your page size In this example we chose 4 25 x 4 25 You can choose a custom size to fit your labels In this case we wanted to choose a height that was able to accommodate 2 rows and two columns of 2 125 x 2 12...

Page 78: ... circle tool 5 Draw the circle close to the size of the images You don t have to be accurate on this step since we will be changing the size and position in the next step 6 Set the size to correspond to the actual cut label size you would like In this case we set the size to 2 x 2 so that we have a standard 1 16 bleed around the label Uncheck the Keep Proportions box This will make sure that no la...

Page 79: ... 79 7 Center the cut line horizontally to the page 8 Using the arrow tool select both image and the cut line by drawing a box around them ...

Page 80: ...oing to the Object Menu Group This will ensure that cut says with the image and in the correct relative location while we move and duplicate the image in the next steps 10 Align the group image and cut line to the upper left corner ...

Page 81: ...g the gaps to zero We already created a bleed so the cuts will not intersect or be too close to each other with zero gap between prints 14 To print go to the File Menu and choose Print or click the Print Icon on the shortcut bar The print dialog will appear Make sure Print Cut is selected Click the Properties button to access the printer settings such as Print Quality Saturation and Color Matching...

Page 82: ... 4H Print Preview Before you print you can click the Preview button to verify what objects will cut and what objects will print Check either Show Cut Lines or Show Printable to see what will print or cut ...

Page 83: ... 83 4I Vector File Specifications for Designer When importing files using the methods described in section 4 please make sure the imported file follows the specifications below ...

Page 84: ...abel printer While PTCreate can print only to the LX610e other dedicated printing programs offer some advantages 5 A Adding highlights to a label with NiceLabel Load a colour clear or metallic ribbon For instructions see Section 2 C 1 Select New Label Select the Printer DTM LX610e Click Next 2 Select Print on a roll of labels Click Next ...

Page 85: ... 85 3 Choose Orientation Click Next 4 Set the dimensions of your label and unit of measure Click Next ...

Page 86: ...done using one of the buttons on the button bar at the top left screen Click the Text buttons to add text to your labels Edit the text on screen or double click to open up text settings to change font size and other settings Click the Picture button to add graphic Click anywhere on the label A pop up window will open to browse to the image graphic and select it with Open Click the Rectangle Line a...

Page 87: ...e rest of this section will explain how to seal labels with clear film and the printer settings Also you can find more tips and hints by simply clicking Help in the main menu 5B Using BarTender for Pre Die Cut Printing Primera recommends BarTender for printing only A fully functional Free Edition can be downloaded from the BarTender website https www bartendersoftware com free edition download Whe...

Page 88: ...88 1 Choose Start a new BarTender document ...

Page 89: ... 89 2 Select Blank Template Click Next 3 Select Color Label 610e Click Next ...

Page 90: ...90 4 Select Specify Custom Settings Click Next 5 Set the page size width and height to match labels installed in the printer Click Next Important ...

Page 91: ... 91 Measure the label stock if you are unsure about the size 6 Select your label shape This is typically Rounded Rectangle for standard labels from Primera Click Next ...

Page 92: ...92 7 Set all of the margins to zero You can adjusted the left margin and Top of Form in the Label Alignment Section Click Next 8 Set Rows and Columns to 1 for a standard label Click Next ...

Page 93: ...o be the same as the label size Click Next 10 Check the Picture box to add a background photo or graphic to your label Click Next If you click Finish the remaining default wizard options will be set and no picture will be added ...

Page 94: ... Method to Stretch Note the preview to the right Click Next if you are satisfied with the layout of the photo or graphic Otherwise you may try one of the other Size Methods in the drop down menu 12 Review the label setup summary If it is correct click Finish Your blank label or label with background will be displayed ...

Page 95: ... 95 You can edit any of these initial settings by going to the File Menu and selecting Page Setup Basic and advanced settings are available on the various tabs ...

Page 96: ... other settings Add Graphic Click the Image button Now click anywhere on your label An Image icon will appear Doubleclick it to open up image settings and browse to the image graphic that you would like to insert Add Barcode Click the Barcode button Now click anywhere on your label A barcode settings window will appear Here you can choose any type of barcode and enter the value Page Setup Click th...

Page 97: ... 1 Set the Page Label Size in the Driver BarTender automatically prompts you for the size of the label that you are using When printing from any other program you must do this manually Before you print simply set the custom page size just as you would set print quality in the printing preferences In the example below the label size is 4 x 3 so the custom page size is set to 400 x 4300 displayed in...

Page 98: ...is by setting your document size or image size to match the label size 3 Choose the right printing program There are many different applications that are capable of printing to the LX610e However there are only a few that are ideal printing applications For example Adobe Illustrator is an excellent design program but is not always the best printing program It can be difficult to find the printing ...

Page 99: ...e the height by 03 inches 1mm If you are using BarTender simply change the size under the File Menu Page Setup If you are using other graphics programs you will need to change the page size in the application and in the printer driver preferences Left Margin Offset You must decrease the left margin offset to center the over bleed on the label If you over bleed by 03 you will need to decrease the L...

Page 100: ...e additional adjustment may be necessary if the label was not perfectly aligned to begin with See Section 4E Note It is best to over bleed as little as possible to avoid excess ink on the label backing Also over bleeding too much will cause the printer to skip labels This is because the printer stops printing too late to sense the next label ...

Page 101: ...ill apply to all new designs created in BarTender or other programs after the preferences were changed Existing labels saved in BarTender will not be affected since the preferences are saved with the label To change these preferences you will have to change printer preferences through BarTender File Menu Printer Settings Click the Start button search for Printers Select Printers and Scanners Selec...

Page 102: ...4 levels of print quality in the driver The lower the quality the faster the print Quality 1 provides the fastest print available while Quality 4 provides the best quality It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed Quality 2 is the default Color Matching There are several options available d...

Page 103: ... ink that is applied to the label Rotate 180 Degrees Set this setting to Yes to print with the labels right side up as they exit the printer Enable Bi di Set to Yes for fastest print speed Requires an alignment print after every cartridge change Set to No for better quality print in some cases Launch PrintHub This setting will open the Primera PrintHub application Details Select this setting to se...

Page 104: ... the driver preferences to Reflective if you switch to a label with a black mark on the back 3 Improper Label Gap Distance If the gap between labels is too small there will not be enough time for the gap to be detected See Label Specifications 4 Page Size is Bigger than Label Stock Size If the page size set in the driver is larger than the actual label stock ink will be printed on the gaps and the...

Page 105: ...use a right side space Page Size Often the page size is not large enough for the label If this is the case you may see white space on the right side of the label and no image overlap on the opposite side This indicates that the page size needs to be increased Increase the page size through the printer preferences enough to cover the label ...

Page 106: ...chanism Power off the Printer Push the knife carrier gently to the left Grab one end of the wear strip and pull it off the cutter If necessary use a utility knife to get under the strip to start it The wear strip is held in place with adhesive so there may be adhesive residue Clean off the adhesive with isopropyl alcohol Remove the liner from the new wear strip Press the strip into place Make sure...

Page 107: ...tronics in the cutter Periodically vacuum the cutter area and rollers Cleaning the Printer The case of the printer can be cleaned with an ammonia based window cleaner and a lint free cloth Over time ink overspray may gather at the base of the printer The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads Eventually these pads may need to be replaced...

Page 108: ...rint head nozzles may have dried If you are having print quality problems follow the steps below 1 Before moving on to the next step ensure that the ink level of the color cartridge is more than 10 If the ink level is lower than 10 replace the cartridge 2 Try cleaning the cartridge using the clean function in PrintHub 3 Determine if printing is now acceptable by printing your image If the sample h...

Page 109: ... 109 4 Prepare items needed for procedure 5 Soak the paper towels in water for 5 seconds ...

Page 110: ...110 6 Place one paper towel on cartridge nozzles Gently press the paper towel with your finger Leave the paper towel on the nozzles for 30 40 seconds 7 Wipe nozzles ...

Page 111: ...s the paper towel should show all three colors If all three colors are present proceed to step 8 If the paper towel doesn t show all three colors then repeat step 7 If paper towel still doesn t show all three colors repeating step 7 then replace the cartridge 8 Dry the cartridge Dry excess water from cartridge Ensure cartridge contacts are completely dry Printer damage may result if cartridge cont...

Page 112: ...upport primera com Phone Support 763 475 6669 Mon Fri 7 a m 10 p m CST and Saturday 11 a m 8 p m Chat http primera com look for the chat prompt on lower right Technical DTM Print Support Contact the DTM Print support team Mondays Thursdays from 9 00 17 00 and Fridays from 9 00 15 00 using the online live chat at the webpage dtm print eu fill out the online support from at support dtm print eu or w...

Page 113: ...TH PRE DIE CUT 127mm 5 MAXIMUM PRINT LENGTH 305mm 12 SUPPORTED OS Windows 7 8 or 10 DIMENSIONS 345mm W x 432mm D x 242mm H 13 6 W x 17 D x 9 5 H WEIGHT 12 5 lbs 5 7kg POWER Input 100 240 VAC 50 60 Hz 60 watts Output 12 volt 5 amp WARRANTY One year parts and labor lifetime phone chat and email support OPERATING TEMPERATURE 50 to 95º F 10 to 35º C RECOMMENDED OPERATING TEMPERATURE 61 to 87º F 16 to ...

Page 114: ...DTM Print GmbH Mainzer Strasse 131 65187 Wiesbaden Germany Phone 49 611 92777 0 Email sales dtm print eu http dtm print eu ...

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