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6A Solving Pre Die-Cut Print Alignment Problems
Image is Vertically Offset (White space can be seen on the top or bottom of the label) The LX610e decides
where to start printing by detecting the start of a die-cut label, detecting a black mark on the back or
detecting a thru-hole that corresponds to the start of the label. The following items can cause the label
sensor to improperly detect the start of a label:
1. TOF Offset.
TOF stands for Top of Form and this setting allows you to fine tune the alignment of your
printing on your label stock. This will be factory calibrated. If fine tuning is needed, increase this setting to
move the image down on the label; decrease this setting to move the image up on the label. The unit of
measure is 0.1mm.
2. Nonstandard / Non-translucent Backing Material.
Test the unit with approved label stock from
Primera (ask tech support to send a sample). If it prints correctly, your label stock may not be compatible.
The label sensor needs to see the difference between a label and a backing material by seeing through the
label stock for light variations. If it cannot see through the label, problems will arise. If you must use this
type of backing, try label stock that has a black mark on the back to show where the label begins. You will
need to change the Sensor Type setting in the driver preferences to Reflective if you switch to a label with a
black mark on the back.
3. Improper Label Gap Distance.
If the gap between labels is too small there will not be enough time for
the gap to be detected. See Label Specifications.
4. Page Size is Bigger than Label Stock Size.
If the page size set in the driver is larger than the actual label
stock, ink will be printed on the gaps and the sensor will start looking for a gap too late. This can cause label
skipping or inconsistent print starting points.
5. Portrait / Landscape.
If the Portrait / Landscape setting does not correspond to the label stock installed
this will also cause the printer to print over the gap and onto the next label. Make sure this is set correctly.
6. Sensor Position.
Circular, nonstandard label shapes or multiple labels across will require precise
adjustment of the label sensor. If you are using circular or other non rectangular die-cut labels see Section
2B for instructions.
The image is printing horizontally offset
(White space is seen on the left or right side of the label)
Two printer driver settings can affect this issue. Left Margin Offset. This adjustment is found in the Status
Monitor. If you see white space on the right side of the label and overlap on the opposite side, increase the
number. If you see white space on the left side of the label and overlap on the opposite side decrease the
number (Negative numbers are allowed). Note: Usually a space on the right side indicates a margin around
Section 6: Troubleshooting
Summary of Contents for LX610e
Page 71: ... 71 5 Center the image horizontally and vertically to the Page ...
Page 88: ...88 1 Choose Start a new BarTender document ...
Page 89: ... 89 2 Select Blank Template Click Next 3 Select Color Label 610e Click Next ...
Page 109: ... 109 4 Prepare items needed for procedure 5 Soak the paper towels in water for 5 seconds ...
