Dialogic 1000Series, User Manual

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280 Dialogic
®
1000 and 2000 Media Gateway Series User’s Guide
Diagnostics
If an error occurs some other suggestions are:
• Verify gateway VoIP interface is in-service and configured properly.
•
Verify destination VoIP endpoint is valid and in-service.
• Run the test again with the Trace Capture and Network Capture diagnostic utilities started
to log the detailed call flow of the VoIP interface diagnostic test.
9.1.2.3 Call Log
The test results from the VoIP interface diagnostic tool are also stored in the Media Gateway call
log. The
Source field will contain From Test App to indicate that the connection was created by a
diagnostic application.
The call log is accessible through the Web by selecting the Call Log link on the left side menu of
any Web page.
Figure 48. VoIP Interface Call Log Web Page
9.2 TDM Interface Test
TDM Interface Test is discussed in the following topics:
• TDM Interface Test Overview
• TDM Interface Test Operation
9.2.1 TDM Interface Test Overview
The TDM interface diagnostic tool is a Web-based user application that can be used to provide
verification of TDM compatibility or troubleshoot the TDM interface of the Media Gateway.
9.2.1.1 Features
Currently the TDM interface diagnostic provides the ability to:
• Originate a TDM call to a specified endpoint address and verify endpoint response.
• Send a message waiting notification status update request and verify endpoint response.
9.2.1.2 Location
The TDM interface diagnostic tool is only part of the suite of diagnostic utilities that can be used to
assist in recording, testing, and resolving configuration or compatibility issues.