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Dialogic

®

1000 and 2000 Media Gateway Series User’s Guide

277

9

Diagnostics

This chapter describes how to perform diagnostics tasks on the Dialogic

®

1000 Media Gateway

(DMG1000) and Dialogic

®

2000 Media Gateway (DMG2000) units and includes the following

sections:

•

VoIP Interface Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

•

TDM Interface Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

•

TDM Self Verification Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

•

Diagnostic Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

•

Communicating to the Terminal Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

•

Trace Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

•

Diagnostic Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

9.1

VoIP Interface Test

VoIP Interface Test is discussed in the following topics:

•

VoIP Interface Test Overview

•

VoIP Interface Test Operation

9.1.1

VoIP Interface Test Overview

The VoIP interface diagnostic tool is a Web-based user application that can be used to provide
verification of VoIP compatibility or troubleshoot the VoIP interface of the Media Gateway.

9.1.1.1

Features

Currently the VoIP interface diagnostic provides the ability to:

•

Originate a VoIP call to a specified endpoint address and verify endpoint response.

•

Send a message waiting notification status update request and verify endpoint response.

9.1.1.2

Location

The VoIP interface diagnostic tool is only part of the suite of diagnostic utilities that can be used to
assist in recording, testing, and resolving configuration or compatibility issues.

The Media Gateway diagnostic utilities are accessible via the Web interface by selecting the

Diagnostics

link on the left side menu of any Web page.

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Summary of Contents for 1000Series

Page 1: ...Dialogic 1000 and 2000 Media Gateway Series User s Guide December 2014 64 0346 13...

Page 2: ...ent in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties Dialogic does not provide a...

Page 3: ...grade or added feature is an upgrade or added feature from another software product licensed to You and Your Authorized Users by Dialogic the upgrade or added feature is governed by the License Agreem...

Page 4: ...in this Agreement APPLICABLE THIRD PARTY LICENSE INFORMATION a AMD Flash API Memory Drivers 1 1 The AMD Flash API Memory Drivers 1 1 is distributed subject to the terms on AMD s website which are as...

Page 5: ...ateway Configuration 37 2 1 Setting the IP Address 37 2 2 Basic Configuration Via the Serial Port 38 2 3 Changing the Password 39 2 4 Configuration Procedure 39 2 5 Restart Options 40 2 6 Importing an...

Page 6: ...5 3 Fax Group 97 3 5 4 RTP Group 101 3 6 VoIP Authentication Parameters 104 3 6 1 VoIP Authentication Overview 104 3 6 2 Outbound VoIP Client 105 3 7 TDM General Parameters 107 3 8 TDM T1 E1 Paramete...

Page 7: ...166 3 19 2 T 38 Fax Advanced Settings 176 3 19 3 Positive Answer Machine Detection 180 3 20 Non Menu Hidden Parameters 181 3 20 1 DNS NAPTR and SRV Record Enable 182 3 20 2 Incompatible Message STATU...

Page 8: ...mining the Call Destination 203 5 2 2 Inbound TDM Rules Table 204 5 2 3 Inbound VoIP Rules Table 215 5 2 4 TDM Trunk Groups Table 221 5 2 5 VoIP Host Groups Table 224 5 3 Offline Testing 225 5 4 Call...

Page 9: ...9 3 TDM Self Verification Test 284 9 3 1 TDM Self Verification Test Overview 284 9 3 2 TDM Self Verification Test Operation 285 9 4 Diagnostic Logging 293 9 4 1 Overview 293 9 4 2 Trace Capture 294 9...

Page 10: ...10 Dialogic 1000 and 2000 Media Gateway Series User s Guide Contents...

Page 11: ...N Mapping Web Page 146 20 Manual Tones Web Page 191 21 Learn Tone Web Page 193 22 VoIP to TDM calls 202 23 TDM to VoIP calls 202 24 Routing Table Call Routing Flow 204 25 Inbound TDM Rules Configurati...

Page 12: ...M Self Verification Web Page 286 53 Call Flow for Initiate Call Answer Call 288 54 Call Flow for Initiate Call Answer Call and Transfer Call 289 55 Call Flow for Send Message Waiting Status 290 56 TDM...

Page 13: ...143 8 ISDN to SIP Mapping 145 9 SIP to ISDN Mapping 147 10 Syntax Used for CPID Matching 206 11 Syntax Used for CPID Manipulation 212 12 Syntax for VoIP Host Address 216 13 Syntax Used for CPID Matchi...

Page 14: ...14 Dialogic 1000 and 2000 Media Gateway Series User s Guide Contents...

Page 15: ...Fax Call List Inbound isdnDiscProgressWithInbandInfoEnable isdnDiscProgressWithInbandInfoRelToutMs isdnProgressWithPIDoNotDisconnectEnable sipEarlyMediaWhenAlertWithoutCPG sipEarlyMediaWhen180Squelch...

Page 16: ...tiple Diversion Processing in T1 ISDN Protocol Group ISDN Signaling Mode Chapter 3 Parameter Reference added notes to parameter for Multiple Diversion Processing in E1 ISDN Protocol Group ISDN Signali...

Page 17: ...eters for DNS NAPTR and SRV Record Enable Chapter 5 Routing Table added note to VoIP Host Groups Table that the maximum number of supported VoIP Host Groups is 120 DMG2000 only 64 0346 08 February 201...

Page 18: ...Failover that this parameter is only applicable for DMG2060DTISQ and DMG2120DTISQ models in T1 ISDN Protocol Group ISDN Signaling Mode Chapter 3 Parameter Reference added note to Enable Failover that...

Page 19: ...e added new parameter in TDM General Parameters for Connect Outbound Call On DTMF Chapter 3 Parameter Reference updated parameter to include more supported Allowed Values for Network Specific Faciliti...

Page 20: ...er Reference added new parameters in T1 ISDN Protocol Group ISDN Signaling Mode for ISDN Answer Supervision Enable Network Specific Facilities NSF and Enable Failover Chapter 3 Parameter Reference add...

Page 21: ...facturers OEMs How to Use This Publication This information is organized as follows Chapter 1 Overview provides a description of the product and discusses call routing address translation and the Web...

Page 22: ...agnostics provides information about using diagnostic logging running the diagnostic tests and using the various terminal commands to perform diagnostics on the Media Gateway Note The products previou...

Page 23: ...or information about installing cabling and initializing the product prior to performing configuration and operation tasks Dialogic Media Gateway Installation and Configuration Integration Notes for d...

Page 24: ...24 Dialogic 1000 and 2000 Media Gateway Series User s Guide About This Publication...

Page 25: ...tion relating to the DMG1000 product and the term DMG2000 applies only to information relating to the DMG2000 product The Media Gateway provides an inexpensive bridge between a legacy PBX or public sw...

Page 26: ...g In the Phone Emulating mode the Media Gateway operates as a telephony gateway appliance that emulates the following for transporting PBX functionality over a packet switched network up to eight stat...

Page 27: ...information that the Media Gateway can provide is limited to the amount of data that the switch provides its station sets Some proprietary switches Digital PBX Media Gateway All Phone Emulating Model...

Page 28: ...ace the Media Gateway will use the data in the serial packet as the call party information when the call notification is sent across the IP network to the VoIP terminal device that the call is intende...

Page 29: ...rly anytime a Slave Gateways needs to communicate to the switch or PSTN across the serial link the slave unit sends the data across the IP link to the Master Gateway The Master Gateway will then send...

Page 30: ...are three 3 VoIP Servers configured the first call will be routed to the first VoIP server the second call will be routed to the second VoIP server the third call will be routed to the third VoIP serv...

Page 31: ...d Switch calls that cannot be routed to the IP network If the administrator specifies a default destination Switch extension for un routable Switch calls then any inbound Switch call that cannot be ro...

Page 32: ...Gateway uses HTTPS protocol Call Control security Data used to setup and tear down a call To secure Call Control the Media Gateway uses Transport Layer Security TLS on top of SIP Voice security The ac...

Page 33: ...Dialogic 1000 and 2000 Media Gateway Series User s Guide 33 Overview Figure 5 DMG1000 Web Interface Figure 6 DMG2000 Web Interface...

Page 34: ...otocols Parameters on page 52 Routing Table Selecting Routing Table brings up the Routing Table Web page which allows you to configure a set of rules used to define the characteristics of a call route...

Page 35: ...are see Section 2 7 Upgrading the Software on page 42 Restart Selecting Restart from the Configuration menu brings up the Restart Web page which allows you to restart the Media Gateway Restarting the...

Page 36: ...36 Dialogic 1000 and 2000 Media Gateway Series User s Guide Overview...

Page 37: ...ll configuration parameters are saved in the Media Gateway s non volatile memory Use the following steps to assign the Media Gateway a unique IP address 1 Select the IP configuration Web page from the...

Page 38: ...l cable to the serial connector on the rear panel of the Media Gateway unit DIAGNOSTICS connector on the DMG1000 models or the COM 2 connector on the DMG2000 models For connector pin designation infor...

Page 39: ...for changing the password are described in the following procedure 1 Start your Web browser 2 In the Web browser address box enter the IP address of the Media Gateway that you wish to access 3 When th...

Page 40: ...the Web Browser View Menu 9 You must now log on to the system again After logging on the Summary screen will appear You may now select any item from the Status or Configuration menu 2 5 Restart Option...

Page 41: ...configuration data will then be restored except for the new parameters which would be at their default settings 2 6 1 Exporting Configuration Information To export the current configuration informatio...

Page 42: ...Configuration Information To import a configuration file 1 Select the Import Export Web page from the Configuration menu 2 Enter an INI file name in the Import box or use the Browse button to select...

Page 43: ...e of the page 6 Enter the path and filename of the upgrade file or click on the Browse button to select the upgrade file 7 Click on the Install button to upload the file The Media Gateway will respond...

Page 44: ...44 Dialogic 1000 and 2000 Media Gateway Series User s Guide Media Gateway Configuration...

Page 45: ...e allowed values and where applicable the default value The parameters are grouped into the following major categories IP Settings 46 Management Protocols Parameters 52 VoIP General Parameters 60 VoIP...

Page 46: ...Enabled SNTP Server IP Address 3 1 1 1 Client IP Address Description Sets the IP address of the Media Gateway Allowed Values Any valid IP address in dotted decimal notation Default Value 10 12 13 74 I...

Page 47: ...des and a configuration INI file Note Either a BOOTP TFTP server or DHCP server may be used to respond to the Media Gateway BOOTP request Allowed Values Yes Parameter enabled Media Gateway issues a BO...

Page 48: ...IP Management Interface setting A value of 0 0 0 0 disables the LAN2 Ethernet port Note The LAN2 subnet must not overlap with the LAN1 subnet other wise there will be IP routing issues Allowed Values...

Page 49: ...only on LAN2 This means that LAN1 would not be a management interface and the management protocols would not be accessible via LAN1 The protocols would only be accessible by accessing the gateway at t...

Page 50: ...aced by another custom route The custom route would allow LAN1 to access LAN1 Subnet B without using a default network gateway A default network gateway route blindly forwards IP packets whose destina...

Page 51: ...owed Values LAN1 IP route will use LAN1 LAN2 IP route will use LAN2 Default Value LAN1 INI File Parameter Name ipRouteIf Note Unit requires a restart if this parameter value is changed Destination Add...

Page 52: ...this parameter value is changed 3 2 Management Protocols Parameters The Management Protocols group includes the following subgroups E Mail Group SysLog Group SNMP Group Web Server Group Telnet Server...

Page 53: ...e mail alarms Allowed Values Semi colon delimited list of e mail addresses Default Value no default value INI File Parameter Name emailList E Mail Server IP Address Description IP addresses of the SMT...

Page 54: ...verAddr Note Unit requires a restart if this parameter value is changed Alarms to SysLog Enabled Description Defines whether alarms are sent to the SysLog server Allowed Values Yes Alarms are sent as...

Page 55: ...t as user level facility debug messages Default Value No INI File Parameter Name syslogTraceEnabled 3 2 3 SNMP Group The SNMP subgroup includes the following parameters SNMP Processing Enabled SNMP Tr...

Page 56: ...pEnabled SNMP Minimum Alarm Severity Description Defines the minimum alarm severity level to generate an SNMP trap Allowed Values Error Warning Info Default Value Info INI File Parameter Name snmpAlar...

Page 57: ...3 characters Default Value no default value INI File Parameter Name snmpSysName Note Unit requires a restart if this parameter value is changed SNMP System Contact Description Specifies the SNMP Syste...

Page 58: ...HTTP Server is disabled Default Value Yes INI File Parameter Name webHttpEnabled Note Unit requires a restart if this parameter value is changed HTTPs Server Enabled Description Defines whether the HT...

Page 59: ...sabled Note If the Web interface and Maintenance port are both turned off the only way to re enable the Maintenance port is to re enable the port through booter as follows 1 Cycle power on unit 2 Brea...

Page 60: ...e Invite Expiration Reliable Provisional Responses 3 3 1 1 Host and Domain Name Description The host and domain name of the Media Gateway This name is used when the unit registers with the SIP Registr...

Page 61: ...request expires and is no longer valid Allowed Values 1 60000 seconds Default Value 60000 seconds INI File Parameter Name sipExpInvSec 3 3 1 5 Reliable Provisional Responses Description Specifies whe...

Page 62: ...will use the Proxy Server for all requests 3 If the DNS Server IP Address parameter is configured and the Primary Proxy Server Address parameter is configured with an alias then the Media Gateway will...

Page 63: ...g parameters UDP TCP Transport Enabled TCP UDP Server Port TCP Inactivity Timer 3 3 3 1 UDP TCP Transport Enabled Description Enables or disables the UDP TCP transports Allowed Values Yes UDP and TCP...

Page 64: ...group includes the following parameters TLS Transport Enabled TLS Server Port SSL TLS Protocol Mutual TLS Authentication Required TLS Inactivity Timer Verify TLS Peer Certificate Date Verify TLS Peer...

Page 65: ...Unit requires a restart if this parameter value is changed 3 3 4 4 Mutual TLS Authentication Required Description If Yes is selected the SIP client sends a certificate to the peer server and the SIP...

Page 66: ...mines whether the TLS peer s certificate date is validated This requires that the Media Gateway has already received the network time via SNTP Allowed Values Yes Validate certificate date No Do not va...

Page 67: ...me T2 Time T4 Time T1 Multiplier 3 3 5 1 T1 Time Description The T1 Time specifies the SIP request retransmit timeout in milliseconds This timer is started when a SIP request is generated If no respon...

Page 68: ...milliseconds Default Value 4000 milliseconds INI File Parameter Name sipT2TimeMs 3 3 5 3 T4 Time Description The T4 Time specifies the time in milliseconds that the network will take to clear messages...

Page 69: ...P calls If the active IP call has lost connection the Media Gateway will tear down the call Note If enabled in SIP the IP endpoints must support session timers Allowed Values Yes Media Gateway monitor...

Page 70: ...P INVITES When the IP address resumes responding to SIP OPTIONS pings the gateway resumes sending it SIP INVITES Allowed Values Yes the gateway monitors the state of DNS resolved IP addresses No the g...

Page 71: ...xxx 64 Immediate 001xxxxx 32 Priority 000xxxxx 0 Routine Type of Service Bits 3 6 xxx0000x 0 Normal xxx1000x 16 Minimize delay xxx0100x 8 Maximize throughput xxx0010x 4 Maximize reliability xxx0001x 2...

Page 72: ...e masked with anonymous and the actual data are placed in the P Asserted Identity fields The From fields are presented to the user while the P Asserted Identity fields are used only for routing The IS...

Page 73: ...ved it is ignored Both This setting is used when some SIP devices communicating with the gateway use P Asserted Identity for privacy and others use Remote Party ID for privacy So when either SIP metho...

Page 74: ...SIP SIP Calls ISDN ISDN Calls The UUI information element is passed unchanged between calling and called parties The gateway support a single UUI information element in the SETUP ALERTING and CONNECT...

Page 75: ...ISDN UUI information elements and ISDN UUI information elements are translated to SIP UUI headers Translation occurs only for specific message pairs Translation occurs between SIP INVITE and ISDN SET...

Page 76: ...ference Transfers using SIP REFER When the DMG2000 receives a SIP REFER that contains UUI the UUI is passed to the resulting SIP INVITE or ISDN SETUP Figure 11 is an example call flow for transfers us...

Page 77: ...No INI File Parameter Name gwU2UEnable Translation Method Description Specifies how to translate between ISDN user user information and SIP user user headers For inbound SIP messages this parameter i...

Page 78: ...5060 user phone vnd pimg port 23 tag 5A533246 3 To sip 4700 10 10 11 47 4 Contact sip 2042 10 10 11 114 5060 5 Mime Version 1 0 6 Content Type multipart mixed boundary boundary 7 Supported replaces e...

Page 79: ...mation element but others don t Line 32 specifies the content of body as an ISDN information element number 77 hex Each data byte of the information element is translated into two hex digits line 34 L...

Page 80: ...orks each having their own specific VoIP attributes This allows the gateway to not only communicate with more than one type of VoIP Network on TDM to IP or IP to TDM calls but also allows the gateway...

Page 81: ...Dialogic 1000 and 2000 Media Gateway Series User s Guide 81 Parameter Reference Figure 12 VoIP Network Group Web Page...

Page 82: ...otocol Description Defines the preferred transport protocol of call signaling packets Allowed Values UDP User Datagram Protocol is used as the transport protocol TCP Transmission Control Protocol is u...

Page 83: ...Description Defines the string that will be used in the phone context attribute included in From header of the SIP URI Allowed Values String with length between 0 128 characters Default Value no defau...

Page 84: ...P Port of the SIP Proxy Server If an IP Address was entered for the Primary Proxy Server Address parameter then the Primary Proxy Server Port parameter must be set to a valid port number Allowed Value...

Page 85: ...lt Value 30 seconds 3 4 5 Registration Group The Registration subgroup includes the following parameters Registration Server Address Registration Server Port Registration User Registration Expiration...

Page 86: ...ount of time in seconds that the registration with the SIP Proxy Server is valid Allowed Values 1 60000 seconds Default Value 3600 seconds 3 4 6 Audio Group The Audio subgroup includes the following p...

Page 87: ...ed G 711 aLaw secondary G 711u G 711 uLaw only G 711a G 711 aLaw only G 723 1 G 723 1 only G 729AB G 729AB only Default Value G 711u G 711a INI File Parameter Name dspCompression Note Unit requires a...

Page 88: ...change voice packets as encrypted or non encrypted Allowed Values RTP_Only The Media Gateway uses only RTP If the server only supports Secure RTP then the calls are rejected SRTP_Only The Media Gatewa...

Page 89: ...SRTP Key is changed during a voice session Allowed Values Yes The SRTP Key is periodically changed during a voice session The period is determined by the Key Derivation Rate No A single SRTP Key is u...

Page 90: ...Mode INI File Parameter Name srtpEncodeType Authentication Type Description Specifies the type of packet authentication used with Secure RTP It is recommended that you enable authentication when using...

Page 91: ...in an unencrypted fashion even if cipher keys have been negotiated between parties Allowed Values Yes Transmitted RTCP CONTROL packets will NOT be encrypted despite the negotiation of cipher keys No...

Page 92: ...s enabled for all calls RFC 3960 Gateway Model OnDemand Early Media is enabled on a call by call basis INVITEs generated by the gateway will include early session in the Supported header while INVITEs...

Page 93: ...n CN Packet Time for Inbound VoIP Digit Relay Mode Telephone Event Payload Type G722 Enable Unhold on RE INVITE with No SDP Complete Unsup Transfer with 180 183 Signaling Digit Relay Mode Description...

Page 94: ...ypto line and can specify m line with RTP AVP or RTP SAVP Allowed Values RTP Only Reject SDP Offer with 488 Not Acceptable Here if it does not specify m line with RTP AVP SRTP_Only Reject SDP Offer wi...

Page 95: ...combination with other data will limit the available ports to 4 Default Value 20 INI File Parameter Name sipGlobalPacketTime Digit Relay Mode Description Selects the Realtime Transfer Protocol RTP met...

Page 96: ...DTMF tones are coded into the regular audio packets RTP voice packets sent between the Media Gateway and VoIP endpoints Default Value RFC2833 INI File Parameter Name dspDigitRelay Telephone Event Pay...

Page 97: ...iption Allows completion of an unsupervised transfer upon receipt of a SIP 180 or 183 response Allowed Values Yes Allows completion of an unsupervised transfer upon receipt of a SIP 180 or 183 respons...

Page 98: ...ough Default Value T 38 INI File Parameter Name gwFaxTransportMode Fax Server Address Description Defines the IP address to which all inbound TDM fax calls will be directed when non null Allowed Value...

Page 99: ...y Default Value RFC2833 INI File Parameter Name dspFaxModemToneRelay Enable V 34 Fax Description The gateway supports V 17 and V 34 fax modems Note The V 34 fax modem setting is currently only support...

Page 100: ...present Reducing the fax rate will reduce fax retransmissions PPRs In the case where multiple PPRs occur the gateway will issue a retrain command and lower the rate For example by default the gateway...

Page 101: ...Allowed Values 1 to 4 Default Value 2 INI File Parameter Name dspFaxV34RetrainStepDown 3 5 4 RTP Group The Real time Transport Protocol RTP subgroup includes the following parameters RTP Start Port R...

Page 102: ...the IP address to which RTP is being sent If the source IP address does not match then the packet is discarded If set to Off then the source IP address of received RTP packets is not validated Allowed...

Page 103: ...7 Must be zero PrecedenceBits 0 2 111xxxxx 224 Network Control 110xxxxx 192 Internetwork Control 101xxxxx 160 CRITIC ECP 100xxxxx 128 Flash Override 011xxxxx 96 Flash 010xxxxx 64 Immediate 001xxxxx 3...

Page 104: ...erver Inbound VoIP refers to the gateway acting as a SIP server and receiving SIP methods Inbound VoIP may be used to prevent unauthenticated SIP agents from routing calls through the gateway 3 6 1 2...

Page 105: ...Figure 14 is a sample screen shot of the Users Web page Figure 14 Users Web Page Realm Specifies the Gateway Realm listed in the Inbound VoIP Configuration section User Name Specifies the User Name id...

Page 106: ...ion as a result of a received challenge from a SIP peer 3 6 2 2 Realms Figure 16 is a sample screen shot of the Realms Web page Figure 16 Realms Web Page Realm Specifies the Realm protection of anothe...

Page 107: ...hone Emulating Only Hunt Group Extension Phone Emulating Only Disconnect on Fax Cleardown Tone Connect Outbound Call On DTMF PCM Coding Description Sets the Media Gateway to the PCM coding mode used b...

Page 108: ...igit On Time Description Specifies the duration in milliseconds of a dialed DTMF digit to the PBX Allowed Values 30 through 2000 milliseconds Default Value 100 milliseconds INI File Parameter Name tel...

Page 109: ...the time in milliseconds that the Media Gateway will wait for a connect event on an outbound circuit call If no connect event is received within the time specified the Media Gateway will automaticall...

Page 110: ...tion Specifies whether the gateway will disconnect the call when fax cleardown tone is received Allowed Values Yes The call will be disconnected when the fax is complete No The call will not be discon...

Page 111: ...include the following Line Mode Signaling Mode Telephony Port Interface Side Clock Control 3 8 1 1 Line Mode Description Specifies the Line Mode type T1 or E1 to which the T1 E1 connector will be int...

Page 112: ...m external equipment or drives clock to external equipment Allowed Values Automatic Receive Drive Default Value Automatic INI File Parameter Name telPortTxClkCreate 3 8 2 T1 CAS Protocol Group T1 CAS...

Page 113: ...es the T1 CAS protocol to be used Allowed Values Loop Start Loop Start protocol will be used Ground Start Ground Start protocol will be used E M Immediate E M Immediate protocol will be used E M Delay...

Page 114: ...dial tone confirmation is not expected Note This parameter can only be changed in the configuration file It is not accessible through the Web interface Allowed Values 100 to 10000 milliseconds Default...

Page 115: ...a Glare Condition A Glare condition is when an incoming call arrives at the same time a port goes off hook to dial Allowed Values Yes The failure to detect dialtone will be treated as a Glare No The...

Page 116: ...ll that is in the Proceeding state dialed but not connected and to reconnect to the original call Allowed Values A string from 0 to 10 digits in length using any of the following characters 0 9 Defaul...

Page 117: ...rder to drop a Consult call that is in the Disconnected state and to reconnect to the original call Allowed Values A string from 0 to 10 digits in length using any of the following characters 0 9 Defa...

Page 118: ...PBX requires that the telephony station that set an MWI be used to clear the MWI Note Some PBX types require that the port that set an MWI be the same port that clears the MWI Allowed Values Yes Use...

Page 119: ...hat are allowed from the end of the Type I CPID on the first ring If this time is exceeded the CPID is cleared Note This parameter is only needed when CPID arrives at the Gateway before the first ring...

Page 120: ...Extended Superframe format 24 consecutive T1 frames is used Default Value ESF INI File Parameter Name t1Framing 3 8 3 3 Selects Transmit Pulse Waveform Description Selects the method to be used for g...

Page 121: ...port Alcatel Extensions Ericsson Support Ericsson Extensions Avaya_IP_Office Support Avaya IP Office Extensions Nortel_DMS 100 Support Nortel DMS 100 Extensions Default Value None INI File Parameter N...

Page 122: ...twork Megacom_800 MEGACOM 800 telecommunications service Megacom MEGACOM telecommunications service Accunet ACCUNET Switched Digital Services Long_Distance International Long Distance Service Internat...

Page 123: ...SQ models Allowed Values Yes Failover enabled span 1 to span 2 and span 3 to span 4 No Failover disabled spans not interconnected Default Value No INI File Parameter Name t1e1Failover 3 8 4 E1 ISDN Pr...

Page 124: ...he type of E1 framing that will be used by the line Allowed Values CRC_MF Multiframe format with CRC is used FR Basic frame format is used MF Multiframe format is used Default Value CRC_FMF INI File P...

Page 125: ...5 ISDN Protocol Variant Description Specifies the type of E1 ISDN protocol variant to be used Allowed Values None None Standard Alcatel Support Alcatel Extensions Ericsson Support Ericsson Extensions...

Page 126: ...he calling party that will be provided to the TDM interface for outbound calls and MWI requests Note When a DMG2000 is connected to a Mitel PBX and is configured for E1 QSIG this parameter must be set...

Page 127: ...vide a calling party number in the VoIP call MWI call request Outbound TDM Calling Party Source set to VoIP_Preferred and Static TDM Calling Party set to a number e g 1234 Allowed Values Any valid dia...

Page 128: ...over 3 9 TDM Analog Parameters The TDM Analog parameters only apply to the Models DMG1008LSW DMG1004LSW The Analog parameters include the following subgroups Timing Group Feature Code Group Message Wa...

Page 129: ...MG1000 before the call is presented to the IP destination as a new call Allowed Values 1 to 100 Default Value 1 INI File Parameter Name telIncomRing 3 9 1 4 Ringing Timeout Description Specifies the n...

Page 130: ...nect to the original call Allowed Values A string from 0 to 10 digits in length using any of the following characters 0 9 Default Value Note Each is a hook flash For the Media Gateway will perform a s...

Page 131: ...call that is in the Connected state and to reconnect to the original call Allowed Values A string from 0 to 10 digits in length using any of the following characters 0 9 Default Value Note Each is a h...

Page 132: ...include MWI Confirmation Tone Use Same Port for MWI Clear Set 3 9 3 1 MWI Confirmation Tone Description Specifies whether or not the PBX sends a confirmation tone to signal the successful completion o...

Page 133: ...Calls Type II CPID 3 9 4 1 Initial Wait for Inband CPID Description Specifies the number of milliseconds the DMG1000 will wait for the first inband DTMF digit to arrive after answering an incoming PB...

Page 134: ...ce Type Description Specifies the type of analog interface to which the DMG1000 is connected Allowed Values PBX Central Office Default Value PBX INI File Parameter Name telAlgIfType 3 9 4 5 Central Of...

Page 135: ...wed Values Pause in Ring Cycle Ring Burst Polarity Reversal None Default Value Pause in Ring Cycle INI File Parameter Name telAlgCoCidAlertType 3 9 4 7 Central Office Type I FSK Caller ID Expiration D...

Page 136: ...st In this case the CPID information will not be part of the initial call request to the VoIP endpoint Note This parameter is valid only when the gateway is configured to receive Type II CPID post ans...

Page 137: ...ar Nortel Norstar Key Systems Optiset_300 Siemens Hicom North American Configuration Optiset_300_Europe Siemens Hicom European Configuration Lucent Lucent DEFINITY G3 Magix Merlin Magix NEC_IMG NEC IM...

Page 138: ...he T1 E1 signaling mode is configured for ISDN the Port refers to the T1 or E1 span number 3 11 0 2 Telephony Port Enabled Description Specifies whether the telephony port is disabled or enabled Disab...

Page 139: ...ependent divisions for called and calling party rules The management interface will allow user to create multiple rules to set the call type for inbound and outbound call numbers The user can define r...

Page 140: ...plan depending on the calling number Allowed Values Default Unknown ISDN_E 164 Data_X 121 Telex_F 69 Standard Private Reserved Table 2 Syntax for Number Matching Token Description Matches all 0 1 2 3...

Page 141: ...number plan If the value is set to default the gateway will set an appropriate value depending on the calling number Allowed Values Default Unknown International National Network Subscriber Abbreviate...

Page 142: ...ult which will set an appropriate value for the number plan depending on the called number Allowed Values Default Unknown ISDN_E 164 Data_X 121 Telex_F 69 Standard Private Reserved Table 5 Syntax for...

Page 143: ...priate value depending on the called number Allowed Values Default Unknown International National Network Subscriber Abbreviated Reserved Level2Regional Level1Regional PISNSpecific Level0Regional TDM...

Page 144: ...etween ISDN Cause Codes and SIP Responses ISDN Cause Codes to SIP Response SIP Responses to ISDN Cause Codes 3 13 1 1 ISDN Cause Codes to SIP Response The ISDN to SIP Mapping table maps ISDN Cause Cod...

Page 145: ...ment Required 403 Forbidden 404 Not Found 405 Method Not Allowed 406 Not Acceptable 407 Proxy Authentication 408 Request Timeout 410 Gone 413 Request Entity Too Long 414 Request URI Too Long 415 Unsup...

Page 146: ...SIP Responses to ISDN Cause Codes This table takes effect under the following scenarios disconnect request and release request Figure 19 is a screen shot of the SIP to ISDN Mapping Web page Figure 19...

Page 147: ...17 Redirection to New Destination 25 0x19 Exchange Routing Error 26 0x1A Non Selected User Clearing 27 0x1B Designation Out of Order 28 0x1C Invalid Number Format 29 0x1D Facility Rejected 31 0x1F Nor...

Page 148: ...ration 70 0x46 Only Restricted Digital Available 79 0x4F Service or Option Not Implemented 81 0x51 Invalid Call Reference Value 82 0x52 Channel Does Not Exist 83 0x53 A Suspended Call Exists But This...

Page 149: ...ial ports group Serial Port COM1 Group Serial Port COM2 Group DMG2000 Only 3 15 0 1 Serial Port COM1 Group The Serial port COM1 group parameters are used to configure the DMG1000 Serial interface port...

Page 150: ...Value None INI File Parameter Name sysSerialParity Serial Port Data Bits Description Specifies the number of data bits used by the Media Gateway Serial port Allowed Values 7 data bits 8 data bits Def...

Page 151: ...rt Data Bits Serial Port Stop Bits Serial Port Baud Rate Description Specifies the baud rate of the DMG2000 Serial port Allowed Values 1200 1200 bps 2400 2400 bps 9600 9600 bps 19200 19200 bps 38400 3...

Page 152: ...ues 1 stop bit 2 stop bits Default Value 1 stop bit INI File Parameter Name sysSerialStopBitsCom2 3 16 Serial Ports Switch Protocol Parameters Note The Switch Protocol Web page does not exist for Mite...

Page 153: ...the slaves Note The master and slaves use the IP network to communicate Serial protocol information to each other Allowed Values None Serial link is not used Master This Media Gateway is connected to...

Page 154: ...A Type B messages include a tenant number of 01 while Type A messages exclude a tenant number Allowed Values Type_A Type_B Default Value Type_B INI File Parameter Name telSerMciMsgType 3 16 5 CPID Len...

Page 155: ...escription Specifies the length of the field in the Serial data packet that contains the voice mail port number that the call arrived or will arrive on This parameter is only required when the Serial...

Page 156: ...d as the Serial Protocol Master Serial Protocol slave devices send and receive all Serial protocol information to from the Master device via the IP network This parameter is only required when the Med...

Page 157: ...Tone Event Tone Name Cadence Type Number of Cadence Cycles Tone Frequency Tone Frequency Deviation Tone Cadence Time Tone Cadence Time Deviation The Tone Generation Configuration parameters include th...

Page 158: ...fies the tone event for this tone definition Allowed Values None Dialtone Ringback Busy Congestion Disconnect Error SIT Pager Modem Fax FaxCNG Default Value None INI File Parameter Name cpToneEvent 3...

Page 159: ...e Default Value Continuous INI File Parameter Name cpCadenceType 3 17 0 5 Number of Cadence Cycles Description Specifies the number of cadence cycles for this tone definition Allowed Values 1 10 Defau...

Page 160: ...st elapse before the tone on event is generated OnOff The first two time values are used to specify the on time and off time respectively OnOffQuick The first time value is used to specify the minimum...

Page 161: ...gress Tone Generation Name Description A text string that describes the generation tone Allowed Values String with length between 0 31 characters INI File Parameter Name cpGenToneName Note This is a i...

Page 162: ...r Name cpGenToneFreqHz3 Note This is a ini file parameter only 3 17 1 7 Call Progress Tone Generation Frequency 4 Hz Description Frequency 4 contained within the tone Allowed Values Number between 0 3...

Page 163: ...3 INI File Parameter Name cpGenToneAmpDbm4 Note This is a ini file parameter only 3 17 1 12 Call Progress Generation Cadence On Time Description Specifies the on time interval for the cadence element...

Page 164: ...is set to none or add a new tone definition Then edit or add all the associated tone parameters 3 18 Certificates Parameters The Certificates Parameters support Secure Real time Transport Protocol SRT...

Page 165: ...uded in the Configuration menu selections These parameters can be accessed instead by navigating to the DSP Settings link via the Web interface Caution Modifying any of these parameters affects the di...

Page 166: ...ly Call Progress Filter SNR in dB DMG2000 Only Call Progress Filter Two Tones Max Twist in dB DMG2000 Only Jitter Buffer Minimum Delay DMG2000 Only Jitter Buffer Maximum Delay DMG2000 Only Jitter Buff...

Page 167: ...direction Allowed Values 14 dB to 14 dB Default Value 0 dB INI File Parameter Name dspIPtoPbxGain 3 19 1 3 Line Echo Cancellation DMG1000 Only Description Enables or disables the echo canceller on th...

Page 168: ...st this long to determine whether the signal on the line is voice Allowed Values 20 to 200 Default Value 30 INI File Parameter Name vadMeasurementPeriod 3 19 1 7 Voice Activity Signal to Noise Ratio D...

Page 169: ...t DMG1000 Only Description Specifies the percent ratio between tone power and total power for the Call Progress Tone Detector Call progress tone signals whose power is a smaller percentage of total po...

Page 170: ...es the Signal to Noise Ratio SNR of the Call Progress Tone Detector Call progress signals whose SNR is lower than specified will be ignored Allowed Values 0 dB to 40 dB Default Value 20 dB INI File Pa...

Page 171: ...f the minimum maximum and initial jitter buffer delays are set to the same value the jitter buffer will operate in the non adaptive mode Allowed Values 0 to 200 milliseconds Default Value 200 millisec...

Page 172: ...which may negatively impact audio quality Default Value Soft INI File Parameter Name dspJbDeletionMode 3 19 1 21 TDM to TDM Media Always Clear Mode DMG2000 Only Description Enables media passing betwe...

Page 173: ...hould be turned Off Allowed Values On Off Default Value On INI File Parameter Name dspPktLossConclmt 3 19 1 23 IP to TDM AGC Enable DMG2000 Only Description Enables automatic gain control AGC in the I...

Page 174: ...aximum gain within the range of 0 to 15 dB Allowed Values 0 to 15 dB Default Value 12 dB INI File Parameter Name dspIpToPbxAgcMaxGain 3 19 1 27 IP to TDM AGC Min Gain DMG2000 Only Description Defines...

Page 175: ...vel DMG2000 Only Description Defines the TDM to IP AGC target level for a range of 50 to 0 dBm Allowed Values 50 to 0 dBm Default Value 14 dBm INI File Parameter Name dspPbxToIpAgcLevel 3 19 1 31 TDM...

Page 176: ...ancy Count for T 30 Messages DMG2000 Only Fax Transmit Level dBm DMG2000 Only Fax TDM Drop Out Bridge Time DMG2000 Only Fax Modem Carrier Detect Threshold DMG1000 Only 3 19 2 1 Allow T 38 ECM Faxes DM...

Page 177: ...tion Determines if the Transmitting Subscriber Identification TSI is removed Allowed Values On Remove TSI from TDM to reduce packet delay Off Include TSI in packet sent to packet network Default Value...

Page 178: ...packet delay Off Include DIS in packet sent to packet network Default Value Off INI File Parameter Name dspT38DisRemovalEnable 3 19 2 8 T 38 Packet Loss Concealment Method DMG2000 Only Description Sel...

Page 179: ...lues 15 to 0 Default Value 10 INI File Parameter Name dspT38FaxTransmitLevel 3 19 2 12 Fax TDM Drop Out Bridge Time DMG2000 Only Description Sets the maximum TDM drop out time in milliseconds that the...

Page 180: ...ds INI File Parameter Name pamdMaxAnswerSize 3 19 3 2 Minimum Live Answer Time Description Specifies voice answers have to be at least this long in length to be consider voiced and not noise Allowed V...

Page 181: ...nged by editing the configuration file directly These parameters are listed alphabetically DNS NAPTR and SRV Record Enable Incompatible Message STATUS Inform On No PBX CPID Phone Emulating Only Inform...

Page 182: ...is not accessible through the Web interface Allowed Values Yes the gateway requests DNS lookup of NAPTR and SRV records No the gateway does not request DNS lookup of NAPTR and SRV records Default Val...

Page 183: ...Description Specifies the time in milliseconds that the gateway will send the informational VoIP message indicating that no CPID is available for the call Note This parameter can only be changed in th...

Page 184: ...r can be used to control the Bearer Channel Parameters Note This parameter can only be changed in the configuration file It is not accessible through the Web interface Allowed Values Speech 3 1_kHz Au...

Page 185: ...arameter can only be changed in the configuration file It is not accessible through the Web interface Allowed Values Yes No Default Value No INI File Parameter Name gwRoutingTableOnlyOnProxyDown 3 20...

Page 186: ...ber The V 17 call list phone numbers should be delimited by semi colons Default Value none INI File Parameter Name dspFaxV17CallListOutbound 3 20 12 V 17 Fax Call List Inbound Description The gateway...

Page 187: ...lToutMs Description If the parameter isdnDiscProgressWithInbandInfoEnable Yes this timeout value in milliseconds tells the gatewaywhen to release the call if neither the TDM or SIP sides hang up Allow...

Page 188: ...dia when Send Early 180 Ringing Response is disabled Allowed Values Yes Allows early media when Send Early 180 Ringing Response is disabled No Does not allow early media when Send early 180 Ringing Re...

Page 189: ...189 Parameter Reference 3 20 19 sipTlsCipherListType Description Specifies the TLS cipher list type Allowed Values RSA RSA_WITHOUT_NULL The NULL ciphers will not be listed among those offered Default...

Page 190: ...190 Dialogic 1000 and 2000 Media Gateway Series User s Guide Parameter Reference...

Page 191: ...tones using a Web interface Viewing and Editing Call Progress Tones 191 Learning and Validating Call Progress Tones 192 4 1 Viewing and Editing Call Progress Tones If call progress tone characteristic...

Page 192: ...imported into other Media Gateway which will update only the call progress tones of the gateway The tones will also be exported as part of the system configuration information For details on the call...

Page 193: ...Destination addresses cannot be duplicated in the same session Note It is recommended that you dial each of the destination addresses from a separate phone to validate that the expected call progress...

Page 194: ...l progress tone can be heard and selecting Learn The unit will then call each destination address and analyze the tones on the line The result will be a tone definition for the specified tone event th...

Page 195: ...e results on the Web page Tone Errors Existing Tones Unique Tones Conflicting Tones After selecting the tones to be added to the tone definition table the Apply button adds the selected tones to the t...

Page 196: ...this section were successfully learned but found to match tones already in the configuration Since these tones are already in the tone definition table no further action is needed Unique Tones The ton...

Page 197: ...eater than 1 An On Off tone with double cadence conflicts with another On Off tone A double cadence is an On Off cadence with two different on and two different off periods For example a ringback tone...

Page 198: ...it for the Validate Tone Results page to be displayed A progress page will be displayed showing progress messages as the system proceeds 4 2 6 Validate Tone Progress Once the Validate Only button has...

Page 199: ...ntered Possible reasons for error include Failed Validation unexpected CP tone When the Gateway dialed the destination address to validate the tone an unexpected call progress CP tone was detected The...

Page 200: ...200 Dialogic 1000 and 2000 Media Gateway Series User s Guide Call Progress Tones...

Page 201: ...there is an available outbound route for the request The primary characteristics include the destination address and the CPID call party identification information The Routing Table affects calls ori...

Page 202: ...umber and Redirect Name to determine the URL of the destination call Take the case where a call occurs as follows on a T1 interface Physical Source Interface 2 Channel 6 Calling Number 5402 Called Num...

Page 203: ...uting Table uses four tables configured by the user to determine the final destination The Inbound TDM Rules Table provides a set of rules used to determine the route of incoming TDM calls The Inbound...

Page 204: ...checked Rows will be tested until a match is found or there are no more entries in the table For a test to pass the channel of the incoming call must reside in the specified channel pool The Calling N...

Page 205: ...ng it into a different position in the list or deleted The selected row may also be moved by clicking on the Move Selected Row buttons Up Down or To Position Note It is a common error to modify the co...

Page 206: ...will fail Table 10 shows the syntax used for CPID Matching Table 10 Syntax Used for CPID Matching Number Matching Token Description Matches any number string when entered alone 0 1 2 3 4 5 6 7 8 9 Id...

Page 207: ...formula as specified in the section above that is used to match the called name of the incoming call Redirecting Party Number The formula as specified in the section above that is used to match the r...

Page 208: ...Plan match for Calling Number ISDN only Any Unknown ISDN_E 164 Data_X 121 Telex_F 69 Standard Private Reserved Calling Party Type of Number Type of Number match for Calling Number ISDN only Any Unkno...

Page 209: ...69 Standard Private Reserved Called Party Type of Number Type of Number match for Called Number ISDN only Any Unknown International National Network Subscriber Abbreviated Reserved Level2Regional Leve...

Page 210: ...tch for Redirect Number ISDN only Any Allowed Restricted NotAvail Reserved 5 2 2 3 Outbound Routes Defines how the request is to be routed by the gateway if the TDM inbound request matches the Request...

Page 211: ...the method used for routing requests Redirect Requests are redirected to the destination which means that the gateway does not bridge the two networks Valid only when routing from to the same network...

Page 212: ...5162342 S Source calling name S Amanda D Destination called name D Sydney R Redirection name R Dave Takes what s in quotes as literal 353 353 Concatenate 800 D 8005551212 lext str n Extract n characte...

Page 213: ...ed name D Sydney R Redirection name R Dave Takes what s in quotes as literal 353 353 Concatenate 800 D 800Sydney lext str n Extract n characters from left of str lext S 3 Ama rext str n Extract n char...

Page 214: ...ting Party Name The formula as specified in the section above that determines the redirect name of the outgoing call Select Primary Alternate Route One Primary and multiple Alternate routes may be def...

Page 215: ...atch the incoming call the call is not routed 5 2 3 1 Inbound VoIP Rules Use this table to define the routing rules for all telephony requests that are inbound from the VoIP network Rules are evaluate...

Page 216: ...P network to this routing rule The Inbound VoIP Request Matching is performed when the inbound VoIP request matches the Request Type and Originating VoIP Address of one of the defined rules CPID Match...

Page 217: ...atching Number Matching Token Description Matches any number string when entered alone 0 1 2 3 4 5 6 7 8 9 Identifies a specific digit digit_string digit_string Specifies a range of digit strings Iden...

Page 218: ...ice Selection configuration Web page Figure 33 Device Selection Configuration Web Page Outbound Destination Specifies the network to which the request is to be routed VoIP Route to the VoIP network TD...

Page 219: ...pulation Number Manipulation Rule Syntax Description Example Example Result S Source calling number S 7168675309 D Destination called number D 5551212 R Redirection number R 4815162342 S Source callin...

Page 220: ...Redirection number R Dave S Source calling number S 7168675309 D Destination called number D 5551212 R Redirection number R 4815162342 S Source calling name S Amanda D Destination called name D Sydney...

Page 221: ...erface is unavailable Note The Primary and Alternate routes differ only in the Outbound Routes section All other parts of the rule CPID matching etc are identical between the primary and alternate rou...

Page 222: ...efines the name of the trunk group This name is referenced by routing rules that use the trunk group Each group must have a unique name Selection Direction Specifies the method of channel selection wh...

Page 223: ...he highest channel on the highest port everything wraps For gateways that have a single channel per port For Descending the ports are selected in a round robin fashion highest to lowest with wrapping...

Page 224: ...s to the VoIP network If true then the Gateway will route an outbound VoIP request call or MWI to the next VoIP host in the group in a round robin fashion If false then the Gateway will not load balan...

Page 225: ...er link via the Media Gateway s user interface Two tables exist in this page The Inbound Route table is used to take simulated call characteristics from an incoming call First the call direction is se...

Page 226: ...226 Dialogic 1000 and 2000 Media Gateway Series User s Guide Routing Table Figure 39 Inbound VOIP Route and Outbound Route...

Page 227: ...Dialogic 1000 and 2000 Media Gateway Series User s Guide 227 Routing Table Figure 40 Inbound TDM Route and Outbound Route...

Page 228: ...p the routing table to meet the requirements The examples are presented in increasing complexity and build on each other The explanations presented in one example are not repeated in subsequent ones E...

Page 229: ...are not used for inbound VoIP matching 2 Set up TDM Trunk Groups Name Selection Direction Selection Mode Port Channel Content all TDM requests 1 2 2 3 any TDM channel Ascending 4 Cyclic 4 Notes 1 The...

Page 230: ...Inbound TDM Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound Destination Host Group VoIP Al...

Page 231: ...st Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound Destination Trunk Group TDM Any TDM channel CPID...

Page 232: ...Click on Simulate Route The Test Results table bottom of page should be filled in as follows Test Results Results Test Passed Reason Inbound Rule All Inbound TDM Outbound Group All To 172 13 4 3 The O...

Page 233: ...g Number William Calling Name 210 Called Number Jane Called Name 165 Redirect Number Mike Redirect Name Note Since the TDM Trunk Group Any TDM Channel is ascending cyclic each time you click on Simula...

Page 234: ...teps 1 Determine the required TDM Trunk Groups and the VoIP Host Groups From requirement 1 we have a TDM trunk group of all TDM requests and a VoIP host group with three hosts 172 16 3 1 172 16 3 2 an...

Page 235: ...ts Inbound TDM Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound Destination Host Group VoIP...

Page 236: ...ation Calling Number Called Number Redirect Number S D R Calling Name Called Name Redirect Name S D R Select Primary Alternate Route Primary o Alt 1 o Alt 2 o Alt 3 o Alt 4 6 Validate the Routing Tabl...

Page 237: ...Called Number of the form ZZxxxxxxxx where ZZ is the country code and xxxxxxxx is the phone number must be changed to 9011ZZxxxxxxxx Inbound TDM calls We must translate from the T1 format to E 164 Cal...

Page 238: ...prefix the number with a plus sign Inbound TDM Rules Enable Rule Label Request Type Trunk Group X Country Code One Any All TDM Requests Inbound TDM Request Matching CPID Matching Calling Number Calle...

Page 239: ...Address X Country Code One 1 Any Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Number 1 1 Calling Name Called Name Redirect Name Outbound Routes Device Selection O...

Page 240: ...Code One 1 Any X Other Country Codes Any Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selecti...

Page 241: ...bel Request Type Originating VoIP Host Address X Country Code One 1 Any X Other Country Codes Any X Catch All Any Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Numb...

Page 242: ...P Request Type Call Port 1 Channel 1 Calling Number 5553000 Calling Name Called Number 9145552345 Called Name Redirect Number Redirect Name Output Test Results Results Test Passed Reason Inbound Rule...

Page 243: ...Rule Country Code One Outbound Group Any TDM Channel Outbound Route VoIP Device Bridged Method 1 see Note Port 1 see Note Channel 100 Calling Number William Calling Name 917165551000 Called Number Ja...

Page 244: ...nd 8 can be used for MWIs Steps 1 Determine the required TDM Trunk Groups and the VoIP Host Groups From requirement 1 we have a TDM trunk group of all TDM requests and a VoIP host group of 10 1 1 1 Fr...

Page 245: ...M Requests Any All TDM Requests Inbound TDM Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound...

Page 246: ...Address X All VoIP Calls Call Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound...

Page 247: ...age Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound Destination Trunk Group TD...

Page 248: ...rements are the same as Example 1 with the addition of using a Proxy at 172 16 100 1 port 5060 Steps The steps are the same as Example 1 with the addition of setting up the proxy The proxy setup is sh...

Page 249: ...les offices have their PBX connected to a gateway Each gateway connects to the company s WAN and to a Central Office System Requirements Calls between the New York City office and the Los Angeles offi...

Page 250: ...o the PBX 3 All inbound TDM calls from the span connected to the PBX and with a destination of 1xxx must be routed out the VoIP to the New York City gateway 172 16 5 4 4 All other inbound TDM calls fr...

Page 251: ...the PBX routing requirement 2 Inbound TDM Rules Enable Rule Label Request Type Trunk Group X Calls From CO Call Span to CO Inbound TDM Request Matching CPID Matching Calling Number Called Number Redir...

Page 252: ...Trunk Group X Calls From CO Call Span to CO X Calls From PBX To LA Call Span to PBX Inbound TDM Request Matching CPID Matching Calling Number Called Number Redirect Number 2 Calling Name Called Name...

Page 253: ...n to PBX Inbound TDM Request Matching CPID Matching Calling Number Called Number Redirect Number 1 Calling Name Called Name Redirect Name Outbound Routes Device Selection Outbound Destination Trunk Gr...

Page 254: ...Type Originating VoIP Host Address X Inbound VoIP Calls Call Inbound VoIP Request Matching CPID Matching Calling Number Called Number Redirect Number Calling Name Called Name Redirect Name Outbound R...

Page 255: ...and call origin internal or external Note that the default rules supplied for the display parsing on digital units handle most scenarios but the analog CPID parsing default rules are only included to...

Page 256: ...t which can be gleaned from digital displays For this reason the rule syntax used for analog parsing is a much simpler subset of the digital parsing syntax The overall rule syntax is a subset of PERL...

Page 257: ...ware 9 1w Fax FRI MAY 02 17 59 51 2003 DSP Firmware ROM 9 1 w Fax FRI MAY 02 17 59 51 2003 Main Board Boot ROM 4 2 WED APR 02 17 51 55 2003 Gateway Application ROM lab FRI JUL 02 14 18 13 2004 Main Bo...

Page 258: ...m 25 rule 00 d 1 5 src_number 1 rule 00 d 1 5 d 1 5 src_number 1 dst_number 2 reason no answer rule 01 d 1 3 reason trunk rule 01 reason opening rule 01 reason opening rule 01 reason opening rule 02 d...

Page 259: ...ty reason code and origin specifiers of the matching rule In this manner the parser can extract the call party information from the correct locations of the integration or display strings 6 2 1 Displa...

Page 260: ...can be parsed using the same rules if they are in the same call class If an integration or display string cannot be parsed using the same rules then a new call class must be declared Regular Expressio...

Page 261: ...digit string is the source number and the reason code is no answer In order to describe the display a JOE 123 to BILL 456 b the rule might read rule w s d to w s d s src_number 1 src_name 1 dst_numbe...

Page 262: ...ils For this reason the last rule in the rule list should be a very generic rule that provides the best possibility of extracting the desired information from the integration string Reason Tokens The...

Page 263: ...n once a call is connected To secure voice the Media Gateway uses Secure RTP SRTP The HTTPS and TLS protocols require digital identity certificates e g public key certificates Therefore certificate ma...

Page 264: ...a PC via HTTP or HTTPS if already active The CSR is used by the CA to create a signed certificate The CA signed certificate is uploaded to the Media Gateway The root certificate of the CA that signed...

Page 265: ...the Export button in the Action column of the Self Signed row to download the certificate from the Media Gateway to the PC 9 Configure this certificate on the PC running the Web browser used to connec...

Page 266: ...gateway and installed on VoIP devices that will communicate with the Media Gateway via TLS However when self signed certificates are used the VoIP device must have a unique certificate installed for e...

Page 267: ...e If enabled the peer certificate date is verified to detect if the peer certificate has expired If so the call request will be rejected This indicates whether or not the certificate date is verified...

Page 268: ...over IP VoIP call is established voice data is transported in the form of RTP packets The voice data can be easily extracted from RTP packets and replayed using commercially available software SRTP a...

Page 269: ...This parameter is only usable if Key Derivation Enabled is set to Yes KDR takes values of 16 to 24 When 0 is specified the session key is only derived once which is the same as when Key derivation En...

Page 270: ...ble Key Derivation Rate KDR Not applicable Anti replay window size hint Not Applicable Cipher Mode Not applicable Authentication Type Not applicable Authentication Tag Length Not applicable 7 5 Instal...

Page 271: ...45 Storing Self Signed Certificate by Certificate Import Wizard 11 If the Certificate store is not Trusted Root Certification Authorities use the Browse button to locate it 12 Click Next 13 Click Fini...

Page 272: ...272 Dialogic 1000 and 2000 Media Gateway Series User s Guide Data Security...

Page 273: ...be downloaded from the Media Gateway Status MIB II Web sub page Types of information available from the Status menu include Summary Information 273 Alarm Information 274 Call Log Status Information 2...

Page 274: ...t Network End Reason Displays the reason for ending the call Inbound Info Displays the call party information of the inbound call If the call is From Switch Network this field contains the call party...

Page 275: ...al Simple Network Management Protocol SNMP agent information including description object ID up time contact information node name node location and the type of services offered From the System Web su...

Page 276: ...ollowing Gateway Application ROM Gateway Application Main Board Boot ROM DSP Firmware ROM DSP Firmware Telephony Interface Firmware ROM Telephony Interface Firmware Adept Config ROM Telephony Interfac...

Page 277: ...ce Test Overview The VoIP interface diagnostic tool is a Web based user application that can be used to provide verification of VoIP compatibility or troubleshoot the VoIP interface of the Media Gatew...

Page 278: ...dpoint during the diagnostic test 4 If the message waiting diagnostic test is selected choose the Messages Waiting Status to be used in the message waiting notification request To start the specified...

Page 279: ...Status table on the Web page The test can be canceled at any time by pressing the Cancel Test button When the test is completed a hyperlink will be displayed to allow the user to return to the VoIP In...

Page 280: ...Call Log link on the left side menu of any Web page Figure 48 VoIP Interface Call Log Web Page 9 2 TDM Interface Test TDM Interface Test is discussed in the following topics TDM Interface Test Overvi...

Page 281: ...ill use when attempting to establish a connection 3 Optionally select the interface and channel index of the gateway to use in the diagnostic test by choosing the Interface Selection or Channel Select...

Page 282: ...ection If this configuration is empty the diagnostic test will not be performed Source Name The alphanumeric name representing the source party that is delivered to the destination endpoint during the...

Page 283: ...the test again with the Trace Capture and Network Capture diagnostic utilizes started to log the detailed call flow of the VoIP interface diagnostic test 9 2 2 3 Call Log The test results from the TD...

Page 284: ...ll progress alerting Send and Receive DTMF digits Receive far end disconnect supervision Answer Call Answer an incoming PBX call Receive call party identification CPID Send and Receive DTMF digits Rel...

Page 285: ...Verification Test Configuration table 1 Choose the diagnostic test to perform by selecting one of the options in the Test Selection field The default selection is the Initiate Call Answer Call diagno...

Page 286: ...286 Dialogic 1000 and 2000 Media Gateway Series User s Guide Diagnostics Figure 52 TDM Self Verification Web Page...

Page 287: ...perform Available options are Initiate Call Answer Call Transfer Call and Send Message Waiting Status Test Mode Select the execution mode of the diagnostic test to be either Simultaneous or Sequentia...

Page 288: ...Transfer Call The call flow of the Initiate Call Answer Call and Transfer Call diagnostic test tries to verify not only the operation of originating an outbound call and answering an inbound call but...

Page 289: ...289 Diagnostics Figure 54 Call Flow for Initiate Call Answer Call and Transfer Call Send Message Waiting Status The call flow of the Send Message Waiting Status diagnostic test tries to verify the mes...

Page 290: ...can be canceled at any time by pressing the Cancel Test button When the test is completed a hyperlink will be displayed to allow the user to return to the TDM Self Verification Test configuration Web...

Page 291: ...sults 9 3 2 5 Test Failures If a failure occurs some suggestions are Verify PBX interface is in service and configured properly Verify gateway is configured for specific PBX interface is there a defau...

Page 292: ...d Receive call party identification CPID The switch is not providing CPID The programmed CPID type on the Media Gateway does not match the CPID type being provided by the switch ex Type I or Type II D...

Page 293: ...sections Overview Trace Capture Network Capture TDM Capture 9 4 1 Overview The Media Gateway provides the user with the ability to record in real time diagnostic information This information can then...

Page 294: ...rol of each log file is independent i e more than one log can be simultaneously created and is administered via the Media Gateway s Web interface You reach the logging pages by using the Diagnostic We...

Page 295: ...the DMG2000 control page has more trace keys the ideas presented in this section apply equally to both the DMG1000 and the DMG2000 Figure 60 Trace Capture Control Page DMG2000 Figure 60 shows the def...

Page 296: ...hes capacity the fill level does not change The log can be transferred to a PC by clicking Download Doing this brings up a File Download dialog box as shown in Figure 62 Select Save to save the file t...

Page 297: ...ork that connects the DMG1000 to a VOIP network The DMG2000 unit has three network interfaces DSP an internal network that connects the DMG2000 DSP to the DMG2000 CPU LAN1 an external network that con...

Page 298: ...e 64 Figure 64 Example of Running Log Network Capture When the Network Capture is running the fill level of the log is displayed The log uses a circular buffer so when it reaches capacity new data ove...

Page 299: ...DM Capture is not supported by the DMG1000 Figure 66 TDM Capture Control Web Page 9 4 4 1 TDM Capture Details Figure 66 shows the default values i e immediately after power up for the TDM Capture You...

Page 300: ...e 68 Select Save to save the file to the PC After saving you can play the file using Windows Media Player or view it with a variety of audio file viewers ex CoolEdit Pro Adobe Audition Figure 68 File...

Page 301: ...erminal Interface Via DIAGNOSTICS Connector Perform the following 1 Connect a serial cable to the serial interface connector on the rear panel of the Media Gateway For connector pin designation inform...

Page 302: ...et terminal and is available to users at Admin levels and above Therefore to enable the trace utility the user must log on to the terminal using a valid password Note The trace mechanism can be access...

Page 303: ...illiseconds Tel 2 trace key and telephony port no port if non port related Event trace type Lamp 60 CallApp0 0 FLASH OFF 9 6 2 Trace Utility The trace utility separates the control of software module...

Page 304: ...stats 7 DspIf DSP Media Interface 14 CadDet Dsp Call Progress 14 DspRoot DSP OS independent layer DspVad DSP Voice Activity Detector DspDmi DSP Management Interface DspDlmm DSP Management Interface D...

Page 305: ...rrently SIP only enable to trace SIP packets 2 Serial Interface API only active if serial mode enabled 3 Active only if in phone driving mode 4 Active only on AMI DMG1000 5 Active only in Direct Conne...

Page 306: ...modules and port related trace settings The following is an example of a trace show display PIMG trace show Key Traces System Error Init Debug Cfg Error Init Debug Tel Error Init Debug DspIf Error Ini...

Page 307: ...ng of all trace keys and enables VoIP and telephony event tracing PIMG trace default 9 6 3 3 trace trace key trace type all on off This trace command enables or disables trace types on specified trace...

Page 308: ...to disable all telephony port related traces Use trace port 1 on to enable only telephony port 1 related traces 9 6 3 8 trace time on off The trace time command enables or disables time stamps on trac...

Page 309: ...oIP Prot a rtpmap 101 telephone event 8000 VoIP Prot a fmtp 101 0 15 VoIP Prot a sendrecv VoIP Prot VoIP Prot INVITE sip 101 10 0 1 215 Transport udp SIP 2 0 VoIP Prot From 250 sip port1 10 0 1 110 50...

Page 310: ...9002455E5 VoIP Prot Contact sip 101 10 0 1 215 5060 VoIP Prot Server DMG1000 1 2 VoIP Prot Supported 100rel timer VoIP Prot Content Length 0 VoIP Prot VoIP Prot Example 3 Enable trace of RTP statistic...

Page 311: ..._po_buf_delay_inc 0 DspCpi 1 Stat adpt_po_buf_delay_dec 0 DspCpi 1 Stat po_buf_underflow_cnt 0 DspCpi 1 Stat cell_starve_evt_cnt 0 DspCpi 1 Stat Receive Transmit Stats DspCpi 1 Stat Rx Voice Packets 1...

Page 312: ...tocol PIMG trace tel prot on Ok PIMG exit Good Bye Tel 1 Prot PIMGXX00152BB986F7A64E5028A7A1E69B2C7FA0D56681CB1D9F92D287C80C3F5D96593 Tel 1 Event Lamp 60 CallApp0 0 OFF FLASH Tel 1 Prot PIMGXX01171850...

Page 313: ...s off hook In Service means that the port is available for use but is currently not in use Out of Service means that the port is disconnected PIMG devstat Description Value sysStartType 0x0 MAC 00 a0...

Page 314: ...cription Version DSP 9 1 THU AUG 29 15 22 54 2002 Flash App lab_D THU NOV 21 16 20 47 2002 Flash DSP 9 1 THU AUG 29 15 22 54 2002 Boot dhcp WED NOV 20 12 48 16 2002 CPLD 0x21 iNIM App 6 6 iNIM FPGA 17...

Page 315: ...196 Learn Tone Progress web page 194 Learn Tone Results web page 195 learn tone solutions 196 Learn Tone web page 192 learning 192 learning conflicting tones 196 learning existing tones 196 learning...

Page 316: ...109 110 121 126 devstat command 313 diagnostic logging 293 diagnostic logging overview 293 diagnostics control of log files 294 debug trace capture 294 diagnostic logging 293 diagnostic logging overv...

Page 317: ...address 37 upgrading the software 42 Web interface 32 IP parameters LAN2 Group 48 IP Web page 34 37 L LAN2 Group parameters 48 Learn Tone Progress web page 194 Learn Tone Results web page 195 Learn To...

Page 318: ...l Progress Tone Generation Event 161 162 163 Central Office Type 1 Caller ID Alert Type 135 Central Office Type 1 Caller ID Type 134 Central Office Type 1 FSK Caller ID Expiration 135 Central Office T...

Page 319: ...com s IE77 79 G722 Enable 96 Gateway Address 52 Host and Domain Name 60 HTTPS Certificate Type 165 Hunt Group Extension 110 ID 158 Inband CPID Complete Timeout 119 133 Inband Type I CID to First Ring...

Page 320: ...9 Monitor Call Connections 69 Multiple Diversion Processing E1 126 Multiple Diversion Processing T1 121 MWI Confirmation Tone Analog 132 MWI Confirmation Tone T1 118 MWI Response Timeout 156 Network G...

Page 321: ...SNMP System Location 57 SNMP System Name 57 SNMP Trap IP List 56 SNMP Traps Enabled 56 SNTP Server IP Address 47 Source E Mail Address 53 54 SRTP Preference 88 Static TDM Calling Party E1 127 System N...

Page 322: ...wn 101 Verify TLS Peer Certificate Date 66 Verify TLS Peer Certificate Purpose 67 Verify TLS Peer Certificate Trust 66 Voice Activity Detection 94 Voice Activity Noise Floor 168 Voice Mail Port Len 15...

Page 323: ...on 274 call log information 274 MIB II information 275 summary information 273 telephony information 275 version information 276 summary information 273 Summary Web page 38 System parameters Serial Po...

Page 324: ...race l 308 trace port 308 trace reset 308 trace show 306 trace time 308 trace default command 307 trace format 303 trace function 302 trace key 303 trace l command 308 trace mechanism trace format 303...

Page 325: ...0 Media Gateway Series User s Guide 325 ver command 314 version information 276 W Web interface 32 Web page Gateway 34 Import Export 40 IP 34 37 Password 35 39 Restart 35 40 Serial Protocol 34 Summary...

Page 326: ...326 Dialogic 1000 and 2000 Media Gateway Series User s Guide...

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