Dell 5100cn User Manual Download Page 164

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occured inside the

printer.

Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the

display.

You need to know your printer model type and serial number. See the label on the back of the printer near the controller

card for this information.

Troubleshooting Guide

Configuration of your printer instructions

User Settings

Menu Map

Summary of Contents for 5100cn

Page 1: ...Understanding Printer Menus Understanding Your Printer Software Printing Setting Up for Shared Printing Understanding Fonts Understanding Printer Messages Clearing Jams Troubleshooting Maintaining Your Printer Removing Options Printer Specifications Printing With UX Filter UNIX Linux Printing With CUPS Linux Safety and Regulatory Information Appendix For information on other documentation included...

Page 2: ... s website or order Dell printer supplies by phone www dell com supplies For best service have your Dell printer Service Tag available For help locating your Service Tag number see Express Service Code and Service Tag number Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your printer NOTICE A NOTICE indicates either potential damage to hard...

Page 3: ...DED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAGHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE...

Page 4: ...anced technical reference material for experienced users or technicians Safety information How to use my printer Warranty information Owner s Manual CAUTION Read and follow all safety instructions in your Owner s Manual prior to setting up and operating your printer How to set up my printer Setup diagram Troubleshooting Guide Troubleshooting Guide User Settings Configuration Trouble Shooting Instr...

Page 5: ...ps articles from technicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details ...

Page 6: ... change printer settings and keep track of printing trends If you are a network administrator you can easily copy the printer s settings to one or all printers on the network right from your Web browser To launch the Dell Printer Configuration Web Tool just type your network printer s IP address in your Web browser If you do not know what your printer s IP address is print a Printer Settings page ...

Page 7: ...ettings to another printer or printers on the network just by typing each printer s IP address NOTE You must be a network administrator to use this feature Print Volume Keep track of printing trends such as paper usage and types of jobs being printed Printer Information Get the information you need for service calls inventory reports or the status of current memory and engine code levels Tray Sett...

Page 8: ... in order of preference in the Language in order of preference list For example English en or English United States en us German de French fr Italian it Spanish es Setting the Printer s IP Address to Non proxy 1 Select Preferences from Edit on the menu bar 2 Select Proxies under Advanced of the Navigator group 3 Select either Direct connection to the Internet or Manual proxy configuration When you...

Page 9: ...the page is divided into three sections Top Frame Located at the top of all pages is the Top Frame When Dell Printer Configuration Web Tool is activated the current status and specifications of the printer are displayed in the Top Frame on every page The following items are displayed in the Top Frame Dell Laser Printer 5100cn Displays the printer product name IP Address Displays the printer s IP a...

Page 10: ... at Links to the Dell web page Web address www dell com supplies Contact Dell Support at Links to the Dell support page Web address support dell com Right Frame Located at the right side of all pages is the Right Frame The contents of the Right Frame correspond to the menu that you select in the Left Frame For details on the items displayed in the Right Frame see Details of Menu Items Buttons on t...

Page 11: ...ssword for more information Details of Menu Items Printer Status Printer Status Printer Events Print Volume Printer Information Printer Jobs Job List Completed Jobs Printer Settings Printer Settings Report Menu Settings Reports Printer Settings Basic Settings Parallel Settings Network Settings USB Settings PCL Settings PS Settings Security Settings Printer Maintenance Paper Density Settings BTR Ad...

Page 12: ...tatus of consumables hardware and specifications of the printer The following pages are displayed in the Printer Status menu Printer Status Purpose To check the status of remaining consumables and trays Values Toner Level Displays the percent of toner remaining When the printer runs out of toner the message appears The text Order Toner is linked to the Dell Printer Supplies website Consumables Sta...

Page 13: ...e the printer fault occurred Details Displays the details of the printer fault Print Volume Purpose To verify the number of printed pages This page can also be displayed by clicking Print Volume in the Left Frame Values Printer Page Count Displays the total number of pages printed since the printer was shipped from the factory Paper Used Displays the number of pages for each paper size Printer Inf...

Page 14: ...wner Displays the job owner s name Host Name Displays the name of the host computer Job Status Displays the status of the job being printed Host I F Displays the status of the host interface Job Submitted Time Displays the date the print job was submitted Completed Jobs Purpose To check the completed print jobs Up to the last 22 print jobs are displayed To update the screen click the Refresh butto...

Page 15: ... outputs logs automatically ID Print Displays a location where the user ID is printed Text Print Displays whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Banner Sheet Position Displays the position of banner sheet Banner Sheet Input Tray Displays the tray in which the banner sheet is loaded RAM Disk Displays whether to allocate memory...

Page 16: ...ipt job Paper Select Mode Displays the tray that is selected in the PostScript printing Security Settings Panel Lock Displays whether the panel is locked by a password Paper Density Settings Plain 1 Displays the paper density for the plain paper Label Displays the paper density for the label BTR Adjustments Transfer Roller Adjustments Plain 1 Displays the voltage settings of the second transfer ro...

Page 17: ... loaded in the optional 1000 sheet tray module Tray 4 Paper Type Displays the type of paper loaded in the optional 1000 sheet tray module MPF Paper Type Displays the type of paper loaded in the multipurpose feeder MPF Paper Size Displays the size of paper loaded in the multipurpose feeder Reports Purpose To print various types of reports and lists Values Printer Settings Click Start button to prin...

Page 18: ...anner Sheet Position Specifies the position of banner sheet Banner Sheet Input Tray Specifies the tray in which the banner sheet is loaded RAM Disk Specifies whether to allocate memory to the RAM Disk file system for the Secure Print and Store Print features This item is only available when the 256 MB or higher optional memory card is installed and also when the optional hard disk is not installed...

Page 19: ...t Pitch Specifies the font pitch for scalable monospaced fonts Form Line Specifies the number of characters in a line Quantity Sets the number of copies you want for the printer default value Image Enhancement Specifies whether to perform the image enhancement feature Hex Dump Specifies whether to help isolate the source of a print job problem With Hex Dump selected all data sent to the printer is...

Page 20: ...ues Panel Lock Specifies whether to limit access to the menus Change Password Sets a password to limit access to the menus Re enter Password Type the new password again to confirm NOTE This menu sets a password to lock the operator panel When changing the password for the Dell Printer Configuration Web Tool click Set Password on the left frame and set the password Printer Maintenance Printer Maint...

Page 21: ...eference voltage settings for the transfer roller for envelopes Fuser Adjustments Purpose To specify the temperature settings value for the fuser Values Plain 1 Sets the temperature settings for the fuser for plain paper 1 Plain 2 Sets the temperature settings for the fuser for plain paper 2 Transparency Sets the temperature settings for the fuser for transparencies Covers 1 Sets the temperature s...

Page 22: ...n another color toner in the developer When this occurs use this feature Using this feature consumes some toner Values Yellow Click the Start button to clean the developer Magenta Cyan Black Init NVRAM Purpose To initialize the NV non volatile memory After executing this function and rebooting the printer all the menu parameters are reset to their default values The NVRAM for the network feature c...

Page 23: ...ng accessories parts or components not supplied by Dell Copy Printer Settings The Copy Printer Settings menu includes the Copy Printer Settings and Copy Printer Settings Report pages Copy Printer Settings Purpose To copy the printer settings to one or more of the same model of printer To copy the settings to another printer specify the IP address and password of the printer to which the settings a...

Page 24: ...t transmission rate and the duplex settings Current Ethernet Settings Displays the current Ethernet settings MAC Address Displays the printer s MAC address TCP IP Settings Host Name Displays the host name IP Address Mode Displays the settings for the IP address IP Address Displays the printer s IP address Subnet Mask Displays the subnet mask Gateway Address Displays the gateway address DNS Current...

Page 25: ...eature Encrypt Password Displays the status of the Encrypt Password feature Job Time Out Displays the timeout period Connection Time Out Displays the connection timeout period AppleTalk 1 Port Status Displays the port status Printer Displays the printer name used in AppleTalk AppleTalk Zone Displays the AppleTalk zone name AppleTalk Type Displays the AppleTalk type SNMP Agent Port Status Displays ...

Page 26: ... Purpose To verify the current settings of SMTP POP used for the e mail feature and E Mail Alerts feature In this page you can only verify the settings of items If you want to change the settings go to the pages in the Print Server Settings tab Values Port Status Displays the port status Primary SMTP Gateway Displays the primary SMTP gateway Reply Address Displays the IP address of servers connect...

Page 27: ...t address of the printer administrator and service center up to 63 alphanumeric characters Asset Tag Number Specifies the asset tag number EWS Settings Auto Refresh On Refreshes the contents of the status display pages automatically Off Does not refresh the status display pages automatically Auto Refresh Interval Sets the time interval for refreshing the contents of the status display pages automa...

Page 28: ...ard is required to use NOTE The settings in the Port Settings item will be valid only when the printer is rebooted When you change or set this item click the Restart printer to apply new settings button to apply new settings TCP IP Purpose To configure the IP address subnet mask and gateway address of the printer Values TCP IP Settings Host Name Specifies the host name up to 15 alphanumeric charac...

Page 29: ...99 Connection Time Out Sets the connection timeout period between 1 and 1000 seconds IP Filter To set the IP Filter settings click IP Filter The IP Filter page is displayed IPP 1 Printer URI Displays the printer URI Connection Time Out Sets the connection timeout period from 1 to 1000 seconds Port Number Displays the port number for receiving requests from the client Maximum Sessions Displays the ...

Page 30: ...anumeric characters Configure this item only when Directory PServer Mode or Directory RPrinter Mode is selected File Server Name 1 Specifies the file server name up to 47 alphanumeric characters Configure this item only when Bindery PServer Mode or Bindery RPrinter Mode is selected Print Server Name 1 Specifies the print server name up to 47 alphanumeric characters Configure this item only when Bi...

Page 31: ... is admin Administrator Password Specifies the administrator password up to 14 alphanumeric characters The original setting will remain valid if no input is made The default password is password Confirm Administrator Password Allows you to confirm the configured administrator password by re entering the same password Maximum Sessions Displays the maximum sessions Unicode Support On Notifies the ho...

Page 32: ...eceive an E Mail Alert for consumables Paper Handling Alerts Select the check box to receive an E Mail Alert for paper handling Service Call Select the check box to receive an E Mail Alert for Service Calls Select Alerts for List 2 Supplies Alerts Select the check box to receive an E Mail Alert for consumables Paper Handling Alerts Select the check box to receive an E Mail Alert for paper handling...

Page 33: ...pose To configure the detailed settings for the IP Filter used for LPD and Port9100 This page can be linked from LPD and Port9100 settings on the TCP IP page Values Address Sets the address in the address field Enter a numeric value between 0 and 255 in each field of aaa bbb ccc ddd However 127 and 224 to 254 cannot be used to aaa Address Mask Sets the Address Mask in the Mask field Enter a numeri...

Page 34: ...68 200 network address However the example below describes how to enable printing from the 192 168 200 10 IP address Procedures 1 Click the first column of the Access List row 1 2 Enter 192 168 200 10 in the Address field and 255 255 255 255 in the Address Mask field 3 Select Permit 4 Click the first column of the Access List row 2 5 Enter 192 168 200 0 in the Address field and 255 255 255 0 in th...

Page 35: ...o initialize NVRAM Network settings will revert to the factory default settings and reboot the network capability Restart Printer Click the Start button to reboot printer Tray Settings Use the Tray Settings menu to set the printer media types and sizes for trays respectively Values Tray 1 Paper Type Sets the type of paper loaded in the standard 500 sheet tray Tray 2 Paper Type Sets the type of pap...

Page 36: ...E Your printer allows for a maximum of 4 trays standard 500 sheet tray optional 500 sheet tray module and optional 1000 sheet tray module 3 Front latch 4 Operator panel 5 Imaging drum cover 6 Side button NOTE When you use the printer with the multipurpose feeder opened do not locate the printer in direct sunlight Doing so may cause a malfunction or unnatural screen image Leave enough room to open ...

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Page 38: ...cedures read and follow the safety instructions in your Owner s Manual Installing the Toner Cartridge 1 Remove the top cover 2 Pull the toner seal for each toner cartridge straight up to remove it NOTE Pull the toner seal straight up Pulling the toner seal diagonally may tear the seal 3 Replace the top cover by inserting its front side into the printer first ...

Page 39: ...r the transfer roller black colored roller Scratches dirt or oil from your hands on the imaging drum or transfer roller may reduce the print quality 1 Push the front latch up and fully open the front cover 2 Push the button as shown in the following illustration and open the imaging drum cover 3 Remove the protective cover from the imaging drum ...

Page 40: ...e printer without correctly aligning the rollers with the slots can damage the cartridge NOTICE Do not allow the surface covered with a protective sheet to come into contact with anything 5 Pull the protective cover on the imaging drum straight up to remove it NOTICE Do not touch the transfer roller black colored roller Make sure that nothing touches or scratches the roller surface Scratches or oi...

Page 41: ...7 Close the front cover ...

Page 42: ...ing the Printer to the Network Choosing the Right Cable Your Dell Laser Printer 5100cn interconnection cable must meet the following requirements Connection Cable certification Parallel Parallel IEEE 1284 USB USB 2 0 10 100Base TX Ethernet CAT 5E 1 Parallel port 2 USB port 3 Ethernet port ...

Page 43: ...to see if your system supports USB To attach the printer to a computer 1 Make sure the printer computer and any other attached devices are turned off and unplugged 2 Connect the printer to the computer using a USB or parallel cable 1 Parallel port 2 USB port A USB parallel port requires a USB parallel cable Be sure to match the USB parallel symbol on the cable to the USB parallel symbol on the pri...

Page 44: ...ned off and unplugged 2 Plug one end of a standard category 5 cable into a LAN drop or hub and the other end into the Ethernet port on the back of the printer The printer automatically adjusts for the network speed 1 Ethernet port Turn On the Printer 1 Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet ...

Page 45: ...9 254 xx xx the printer has an IP address assigned and stored Go to Verify the IP Settings Assign an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section for example 111 222 33 44 Assigning an IP address already in use can cause network performance issues NOTE Assigning an IP address is consider...

Page 46: ...can verify the setting by opening the web browser on any computer on the network and enter the IP address into the URL line If the IP address is set up correctly the Dell Printer Configuration Web Tool displays in your browser You can also assign the IP address to the printer when installing the printer drivers with installer When you use the Network Installation feature and the IP AddressSetup is...

Page 47: ...are available on your Drivers and Utilities CD IBM Tivoli NetView CA Unicenter HP OpenView To use the modules go to the following directory on your CD and run each exe file or chm file IBM Tivoli Utilities SnapIns IBM Tivoli CA Unicenter Utilities SnapIns CA Unicenter HP OpenView Utilities SnapIns HP OpenView ...

Page 48: ...e imaging drum on a clean flat surface Also cover the imaging drum with something like newspaper to keep it out of direct light Only one optional 500 sheet tray module and one optional 1000 sheet tray module can be installed under the printer Some instructions may vary depending on the tray module configuration in your printer NOTE Some tray module configurations differ from those described in thi...

Page 49: ...til it stops Hold the tray with both hands lift the front slightly and remove it from the printer 5 Insert the four screws provided into the four holes inside the printer and tighten them with a coin to secure the printer to the optional 500 sheet tray module NOTE Make sure the screws are firmly tightened 6 Insert the tray into the printer ...

Page 50: ...plug the power cable and reinstall the optional 500 sheet tray module 10 After loading paper in the installed tray specify the paper type from the printer operator panel Press until the paper type for the installed tray appears and then press 11 If you installed the optional 500 sheet tray module after installing the printer driver update your driver by following the instructions for each operatin...

Page 51: ...from Not Available to Available 3 Click Apply and then click OK 4 Close the Printers and Faxes or Printers folder When Using PS Driver Windows XP Windows Server 2003 1 Click Start Printers and Faxes 2 Right click this printer icon and select Properties 3 Click the Device Settings tab and then select your tray configuration under Installable Options Optional Sheet Feeder 4 Click Apply and then clic...

Page 52: ...p 3 Set the option menu item in Installable Options and then click OK Mac OS X 1 Select the printer from the Printer List screen in Print Center or Printer Setup Utility 2 Click Printers on the Print Center or Printer Setup Utility menu bar and select Show Info 3 Select Installable Options and select the options that have been installed on the printer and then click Apply Changes Installing the Op...

Page 53: ...er while facing its right and left sides NOTE Be careful not to pinch your fingers when lowering the printer onto the optional 1000 sheet tray module 4 Pull the paper tray cover so that the top edge tilts out then lift the paper tray cover off its hinges 5 Pull the printer s tray out until it stops Hold the tray with both hands lift the front slightly and remove it from the printer ...

Page 54: ...inter to the optional 1000 sheet tray module NOTE Make sure the screws are firmly tightened 7 Insert the tray into the printer 8 Reattach the paper tray cover to the back of the printer 9 Peel off the peel off paper on the double sided adhesive tape on the cable hook and affix the cable hook on the back of the printer ...

Page 55: ...u b Press until Configure appears and then press or c Press until Reports appears and then press or d Printer Settings is displayed Press The Printer Settings page is printed e Verify 1000 Sheet Tray Module is listed in the printer settings under Printer Options If the tray modules are not listed turn off the printer unplug the power cable and reinstall the optional 1000 sheet tray module 13 After...

Page 56: ...then click OK 5 Close the Printers folder Windows Me Windows 95 98 1 Click Start Settings Printers 2 Right click this printer icon and select Properties 3 Click the Options tab and then select Get Information from Printer 4 Click Apply and then click OK 5 Close the Printers folder If Get Information from Printer is unavailable follow these steps 1 In the Items list box of the Options tab find 1000...

Page 57: ...ch tray under Form to Tray Assignment 5 Click Apply and then click OK Mac OS 9 x When using Chooser 1 Select the printer using the Chooser and click Setup 2 Click Configure 3 Set the option item in Installable Options and click OK When using a desktop printer 1 Click the icon of the desktop printer you created 2 Click Printing on the menu bar and then select Change Setup 3 Set the option menu item...

Page 58: ... edge tilts out then lift the paper tray cover off its hinges 4 Gently pull out the tray of the optional 500 sheet tray module until it stops Hold the tray with both hands lift up the front slightly and remove it from the tray module 5 Lift the optional 500 sheet tray module and align the four guide pins of the optional 1000 sheet tray module with the holes at the bottom of the 500 sheet tray modu...

Page 59: ...ule with the holes at the bottom of the printer Gently lower the printer onto the optional 500 sheet tray module CAUTION To lift the printer safely remove the imaging drum and lift it with two people Never try to lift the printer while facing its right and left sides NOTE Be careful not to pinch your fingers when lowering the printer onto the optional 1000 sheet tray module 8 Hold the upper side o...

Page 60: ...hands lift the front slightly and remove it from the printer 10 Insert the four screws provided into the four holes inside the printer and tighten them with a coin to secure the printer to the optional 500 sheet tray module NOTE Make sure the screws are firmly tightened ...

Page 61: ... back of the printer and the optional 500 sheet tray module 13 Peel off the peel off paper on the double sided adhesive tape on the cable hook and affix the cable hook on the back of the printer 14 Plug the power cable into the power cable connecter at the back of the printer wind the power cable onto the cable ...

Page 62: ...in the printer settings under Printer Options If the tray modules are not listed turn off the printer unplug the power cable and reinstall the optional 500 sheet tray module and 1000 sheet tray module 17 After loading paper in the optional tray specify the paper type from the printer operator panel a Press until the paper type for the installed tray appears and then press 18 If you installed the o...

Page 63: ... If Get Information from Printer is unavailable follow these steps 1 In the Items list box of the Options tab find 500 Sheet Tray Module and 1000 Sheet Tray Module 2 Change the setting from Not Available to Available 3 Click Apply and then click OK 4 Close the Printers and Faxes or Printers folder When Using PS Driver Windows XP Server 2003 1 Click Start Printers and Faxes 2 Right click this print...

Page 64: ...g on the menu bar and select Change Setup 3 Set the option menu item in Installable Options and then click OK Mac OS X 1 Select the printer from the Printer List screen in Print Center or Printer Setup Utility 2 Click Printers on the Print Center or Printer Setup Utility menu bar and select Show Info 3 Select Installable Options and select the options that have been installed on the printer and th...

Page 65: ... the controller card from the printer by the handles 5 Place the controller card on the table so that its edge hangs over the edge of the table and the controller card is horizontal Hold the multi protocol card so its connector is aligned with the slot on the controller card and push it down ...

Page 66: ... Insert the controller card into the printer 8 Tighten the three screws on the controller card from the back side of the printer The two screws on the upper side are different in shape from the one on the lower side Be careful not to confuse them ...

Page 67: ... systems IPP Windows Me 2000 XP Server 2003 Mac OS X 10 3 SMB Windows 95 98 Me NT 4 0 2000 XP Server 2003 NetWare NetWare3 12 3 2 4 1 4 11 4 2 5 6 6 5 AppleTalk Mac OS 9 Mac OS X Supports only Support Pack 1 1 or later To Install the Multi Protocol Card 1 Make sure that the printer is turned off 2 Pull the paper tray cover so that the top edge tilts out then lift the paper tray cover off its hinge...

Page 68: ... the controller card from the printer by the handles 5 Place the controller card on the table so that its edge hangs over the edge of the table and the controller card is horizontal Hold the multi protocol card so its connector is aligned with the slot on the controller card and push it down ...

Page 69: ...he holes on the controller card and then tighten the two screws from the back side of the controller card 7 Insert the controller card into the printer 8 Tighten the three screws on the controller card from the back side of the printer ...

Page 70: ... Installing the Hard Drive 1 Make sure that the printer is turned off 2 Hold the upper side of the paper tray cover and pull it forward to remove it from the back of the printer 3 Remove the three screws on the controller card from the back side of the printer ...

Page 71: ...hangs over the edge of the table and the controller card is horizontal Hold the multi protocol card so its connector is aligned with the slot on the controller card and push it down 6 Align the two protrusions with the holes on the controller card and then tighten the two screws from the back side of the controller card ...

Page 72: ...ten the three screws on the controller card from the back side of the printer The two screws on the upper side are different in shape from the one on the lower side Be careful not to confuse them 9 Reattach the paper tray cover to the back of the printer ...

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Page 74: ...acteristics affect print quality and reliability Dell recommends that you follow these guidelines when evaluating new paper stock Weight The tray automatically feeds paper weights from 60 to 163 g m2 16 to 60 lb bond grain long The multipurpose feeder automatically feeds paper weights from 60 to 216 g m2 16 to 80 lb bond grain long Paper lighter than 60 g m2 16 lb might not be stiff enough to feed...

Page 75: ...cognition MICR applications and 205 C 401 F for non MICR applications Only use paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Unacceptable Paper The following paper types are not recommended for use with the printer Chemical...

Page 76: ...ed using an offset lithographic or engraved printing process Select papers that absorb ink but do not bleed Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures of 225 C 437 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner or...

Page 77: ...reliability may not be as good as standard paper Weight guidelines for pre punched paper are the same as non punched paper Transparencies You can load up to 75 transparencies in the multipurpose feeder for a single print job Before buying large quantities of any print media Dell recommends trying a sample first When printing on transparencies Set the Paper Type to Transparency from the printer dri...

Page 78: ...g m2 20 lb bond paper You can use up to 105 g m2 28 lb bond weight for the envelope feeder as long as the cotton content is 25 or less Envelopes with 100 cotton content must not exceed 90 g m2 24 lb bond weight Use only new undamaged envelopes For best performance do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cuto...

Page 79: ... of the sheet Dell recommends zone coating of the adhesive at least 1 mm 0 04 in away from edges Adhesive material contaminates your printer and could void your warranty If zone coating of the adhesive is not possible a 3 mm 0 125 in strip should be removed on the leading and driver edge and a non oozing adhesive should be used Remove a 3 mm 0 125 in strip from the leading edge to prevent labels f...

Page 80: ...sheet tray Optional 1000 sheet tray module Duplexer Plain Paper 1 60 80 gsm Y Y Y Y Plain Paper 1 Side2 60 80 gsm Y N N N Plain Paper 2 81 105 gsm Y Y Y Y Plain Paper 2 Side2 81 105gsm Y N N N Covers 1 106 163 gsm Y Y Y Y Covers 1 Side2 106 163 gsm Y Y Y N Covers 2 164 216 gsm Y N N N Covers 2 Side2 164 216 gsm Y N N N Transparency Y N N N Labels Y N N N Coated 1 106 163 gsm Y N N Y Coated 1 Side2...

Page 81: ...oated1 106 163 BJP Bubble Jet Printer paper cannot be used Coated2 164 216 BJP Bubble Jet Printer paper cannot be used Transparency BJP Bubble Jet Printer paper cannot be used Label BJP Bubble Jet Printer paper cannot be used Envelopes ...

Page 82: ... Trays Using the Duplex Function Using the Center Output Tray Using the Top Cover Stopper Loading Print Media in Standard and Optional Trays NOTE To avoid paper jams do not remove trays while a job prints All trays are loaded the same way 1 Pull the tray out of the printer until it stops Hold the tray with both hands lift the front slightly and remove it from the printer 2 Slide the width guides t...

Page 83: ...n them Straighten the edges of the stack on a level surface 5 Place the print media into the tray with the recommended print side face up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams 6 Slide the width guides and length guide until they rest lightly against the edge of the print media stack ...

Page 84: ...nted side face up Print media source Print side Page orientation Standard 500 sheet tray Optional 500 sheet tray module or 1000 sheet tray module Face up Back of tray Multipurpose feeder Face down Logo enters the printer first Multipurpose Feeder Capacity The maximum stack height is 15 mm 0 6 in The multipurpose feeder can hold approximately 150 sheets or a stack less than 15 mm 60 g m2 to 216 g m...

Page 85: ...media such as envelopes and transparencies 1 Gently pull open the multipurpose feeder cover and pull out the extension tray 2 Slide the width guides to the edge of the tray The width guides should be fully extended 3 Insert all media face down and top edge first into the multipurpose feeder NOTE Do not force the print media 4 Slide the width guides until they rest lightly against the edge of the p...

Page 86: ...e facing down You can load envelopes up to the maximum fill line in the tray at one time NOTE Make sure set the envelope flaps are completely unfolded NOTICE Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and damage to the printer Using the Multipurpose Feeder Load only one size and type of print media during a single print job To achieve the best ...

Page 87: ...ettings in the Tray Settings for each source To disable tray linking set the Paper Type to a unique value in each one of the trays If all trays do not have the same type of print media when linked you could mistakenly print a job on the wrong paper type Using the Duplex Function Duplex printing or two sided printing allows you to print on both sides of a sheet of paper For sizes that are acceptabl...

Page 88: ...card size paper make sure the paper is not curled Using the Center Output Tray The center output tray holds up to 250 sheets 20 lb 75 g m2 of plain paper or 75 sheets of transparency or 75 sheets of label or 20 sheets of envelope 75 g m2 Using the Top Cover Stopper The top cover stopper is designed to prevent print media from falling from the printer after the print job is complete Before printing...

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Page 90: ...n the Menu mode displays menus or items in order 4 Menu button Toggles between the Menu mode and the Print mode 5 buttons In the Menu mode selects different submenus Also selects setting values 6 Error indicator Displays red when an error has occurred Blinks when an irrecoverable error has occurred 7 Cancel button In the Menu mode exits to the Print mode Cancels current print job 8 button In the M...

Page 91: ... Reports appears and then press or 4 Press until Panel Settings appears and then press The Panel Settings page is printed 5 Verify that any optional 500 sheet tray module or 1000 sheet tray module you installed are configured for the types of print media you loaded ...

Page 92: ...sed or installed If a feature or an option is not listed you need to check your installation 1 Press Menu 2 Press until Configure appears and then press or 3 Press until Reports appears and then press or 4 Printer Settings is displayed Press The Printer Settings page is printed 5 Verify that the options you installed are correctly listed under Printer Options 6 If an option you installed is not li...

Page 93: ...TE Driver settings you choose from your software program may override the settings you select from the operator panel Using the Dell Printer Configuration Web Tool to Change Printer Settings If your printer is connected to the network you can change the operator panel settings from your Web browser If you are a network administrator you can clone the printer settings of one printer to one or all p...

Page 94: ... printer and then on again Deleting NVRAM From Network Settings You can initialize the IP address and network related settings by deleting NVRAM from Network settings 1 Press Menu 2 Press until Configure appears and then press or 3 Press until Network appears and then press or 4 Press until Init NVRAM appears and then press or 5 The Are you sure message appears on the operator panel Press 6 Turn o...

Page 95: ...Print Purpose To print confidential jobs The printer can hold the job in memory or hard drive until you arrive at the printer and type the password on the operator panel This requires hard drive 384 MB or more of RAM to be enabled Values Del after Print Prints the job and then deletes it from printer memory or hard drive Save after Print Prints the job and then saves it in printer memory or hard d...

Page 96: ...fault menu settings Paper Type Purpose To specify the type of paper loaded in each tray Values Tray 1 Plain 1 Plain 2 Covers 1 Tray 2 Plain 1 Plain 2 Covers 1 Tray 3 Plain 1 Plain 2 Covers 1 Tray 4 Plain 1 Plain 2 Covers 1 MPF Plain 1 Plain 2 Transparency Covers 1 Covers 2 Label Coated 1 Coated 2 Envelope Plain 1 S2 Plain 2 S2 Covers 1 S2 ...

Page 97: ...ly For more information on supported paper size for the standard and optional trays see Print Media Sizes and Support Use this menu item to Optimize print quality for the specified paper Select paper source through your software program by selecting type and size Automatically link trays The printer automatically links any trays containing the same type and size of paper if you have set the Paper ...

Page 98: ...rinter ready to print with minimum warm up time Select a value between 1 and 60 minutes for power save mode if you want a balance between energy consumption and a shorter warm up period The printer automatically returns to the print mode from the power saver mode when it receives data from the computer You can also return the printer to the print mode by pressing any button on the operator panel E...

Page 99: ... Values Off Does not print the logs On Prints the logs Print logs can also be printed using the Reports menu See also Reports ID Print Purpose To specify a location where the user ID is printed This feature is available for the PCL driver and unavailable for the PS driver Values Off Does not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on t...

Page 100: ...also specify the tray in which the banner sheet is loaded Values Position Off Does not print the banner sheet Top Prints on the beginning of document Bottom Prints on the end of document Top Bottom Prints on both beginning and end of document Input Tray Tray 1 The banner sheet is loaded in tray 1 Tray 2 1 The banner sheet is loaded in tray 2 Tray 3 2 The banner sheet is loaded in tray 3 Tray 4 2 T...

Page 101: ... you change the setting for the RAM Disk menu Substitute Tray Purpose Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job Values Off No tray size substitute accepted Larger Size Substitutes paper of next largest size When there is no larger paper size the printer substitutes paper of neare...

Page 102: ... 2 BTR Adj Purpose To specify the reference voltage settings for the transfer roller Values Plain 1 20 30 0 Plain 2 20 30 0 Transparency 20 30 0 Covers 1 20 30 0 Covers 2 20 30 0 Label 20 30 0 Coated 1 20 30 0 Coated 2 20 30 0 Envelope 20 30 ...

Page 103: ...pecify the temperature settings value for the fuser Values Plain Paper 1 4 2 0 Plain Paper 2 4 2 0 Transparency 4 2 0 Covers 1 4 2 0 Covers 2 4 2 0 Label 4 2 0 Coated 1 4 2 0 Coated 2 4 2 0 Envelope 4 2 0 Auto Reg Adj Purpose ...

Page 104: ...low M 9 9 Specifies the values that are found in the color registration chart for Magenta C 9 9 Specifies the values that are found in the color registration chart for Cyan Dev Cleaning Purpose While printing is repeated one color toner may be mixed in another color toner in the developer When this occurs use this feature Using this feature consumes some toner Values Yellow Specify to clean the de...

Page 105: ...ose To specify whether to use the refilled toner cartridge or not When this setting is On you can use toner cartridges provided by other companies Values On Enables the use of refilled toner cartridges Off Disables the use of refilled toner cartridges Parallel The Parallel menu can be adjusted to configure the parallel interface NOTE Values marked by an asterisk are the factory default menu settin...

Page 106: ...mat TBCP Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code Reports Use the Reports menu to print various types of reports and lists Printer Settings Purpose To print a list of the current user default values the installed options the amount of installed printer memory and the status of printer supplies Panel Sett...

Page 107: ...Store and Proof Print in the RAM Disk or hard drive Network Use the Network menu to change printer settings affecting jobs sent to the printer through a network port Ethernet Purpose To specify the communication speed and the duplex settings of Ethernet The change becomes effective after the printer is turned off and then on again Values Auto Detects the Ethernet settings automatically 10Base Half...

Page 108: ...located to the printer by using the keys on the operator panel Subnet Mask Sets the subnet mask Gateway Address Sets the gateway address Protocol Purpose To enable or disable each item The change becomes effective after the printer is turned off and then on again Values LPD On Enables the LPD port Off Disables the LPD port Port9100 On Enables the Port9100 port Off Disables the Port9100 port IPP 1 ...

Page 109: ...figuration Web Tool embedded in the printer AppleTalk 1 On Enables the AppleTalk port Off Disables the AppleTalk port 1 Only displayed when an optional multi protocol card is installed IPX SPX Purpose To configure the IPX SPX settings The change becomes effective after the printer is turned off and then on again Values Auto Automatically sets the frame type Ethernet II Uses the Ethernet II frame t...

Page 110: ...in NVRAM Adobe Protocol Purpose To specify PostScript communication protocol for each interface You can configure Adobe Protocol settings for Network The change becomes effective after the printer is turned off and then on again Values Auto Used when auto detecting the PostScript communication protocol RAW Used when no special processing is required for data Standard Used when the communication pr...

Page 111: ...fect jobs using the PCL emulation printer language NOTE Values marked by an asterisk are the factory default menu settings Input Tray Purpose To specify the input tray Values Auto Automatically selects a tray according to the paper size and type settings of the printing job Tray 1 The paper is fed from the standard 500 sheet tray Tray 2 1 The paper is fed from the optional 500 sheet tray module or...

Page 112: ...dscape Prints text and graphics parallel to the long edge of the paper Duplex Purpose To set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values Duplex Print Off Prints on one side of the paper On Prints on both sides of the paper Binding Long Edge Assumes binding along the long edge of the page Left edge for portrait orientation an...

Page 113: ...a CG Omega It CG Omega Bd CG Omega BdIt GaramondAntiqua Garamond Krsv Garamond Hlb GaramondKrsvHlb Courier Courier It Courier Bd Courier BdIt LetterGothic LetterGothic It LetterGothic Bd Albertus Md Albertus XBd Clarendon Cd Coronet Marigold Arial Arial It Arial Bd Arial BdIt Times New Times New It Times New Bd Times New BdIt Symbol Wingdings Line Printer Times Roman Times It Times Bd Times BdIt H...

Page 114: ...Bk ITC A G Go BkOb ITC A G Go Dm ITC A G Go DmOb ZapfC MdIt ZapfDingbats Symbol Set Purpose To specify a symbol set for a specified font Values ROMAN 8 ISO L1 ISO L2 ISO L5 ISO L6 PC 8 PC 8 DN PC 775 PC 850 PC 852 PC 1004 PC 8 TK WIN L1 WIN L2 WIN L5 DESKTOP PS TEXT MC TEXT MS PUB MATH 8 PS MATH PI FONT LEGAL ISO 4 ISO 6 ISO 11 ISO 15 ISO 17 ISO 21 ISO 60 ISO 69 WIN 3 0 WINBALT SYMBOL WINGDINGS DN...

Page 115: ...scalable monospaced fonts Values 6 00 24 00 The values are in steps of 0 01 10 00 Font pitch refers to the number of fixed space characters in a horizontal inch of type For nonscalable monospaced fonts the pitch is displayed but cannot be changed NOTE The Font Pitch menu is only displayed for fixed or monospaced fonts See also Pitch and Point Size Form Line Purpose To set the number of lines in a ...

Page 116: ...hance Purpose To specify whether to perform the image enhancement feature Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jagged edges and enhance the visual appearance Values On Enables to perform the image enhancement feature Off Disables to perform the image enhancement feature Hex Dump Purpose To help isolate the source of a print job pr...

Page 117: ...s added CR CR LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Color Mode Purpose To specify the color mode to Color or Black This setting is used when the color printing mode setting is not specified for the print job that is sent to the printer Value Black Prints in the black and white mode Color Prints in the color mode PostScript Use the PostScript menu to ch...

Page 118: ...Values Off Job timeout does not occur 1 900min A PostScript error occurs if processing is not completed after the specified time Init PS Disk Purpose To initialize the optional hard drive NOTE The Init PS Disk menu is only displayed when an optional hard drive is installed on your printer PaperSelectMode Purpose To specify the way to select the tray for PostScript mode The change becomes effective...

Page 119: ...eature prevents unauthorized personnel from changing settings made by the printer administrator For regular printing items can be selected from the menu and printer settings remain unchanged For regular printing items can be configured using the printer driver NOTE Disabling the operator panel menus does not prevent access to the Stored Printand Tray Settings menus 1 Press Menu 2 Press until Confi...

Page 120: ...n while holding Menu turn on the printer Continue to hold Menu until the display indicates Ready to Init Release Menu and press Press to select Yes then press The display will briefly indicate Password has been initialized This will recover the factory default panel password NOTE If panel lock is On the factory default panel password is 0000 See also Change Password Disabling Panel Lock 1 Press Me...

Page 121: ...Configuration Web Tool for a particular printer Select Help to read the online help The Status Monitor Console displays the Status Window for local connections or the Dell Printer Configuration Web Tool for network connections Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the Printing Status window the All Programs menu or the desktop icon You c...

Page 122: ...o install the printer driver with the same settings to multiple computers running the same operating system create a setup disk in a floppy disk or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the printer driver Install in advance the Dell Laser Printer 5100cn printer driver in the computer on which the setup disk is ...

Page 123: ...or instructions Sending a Job to Print To support all of the printer features use the printer driver When you choose Print from a software program a window representing the printer driver opens Select the appropriate settings for the specific job you are sending to print Print settings selected from the driver override the default menu settings selected from the printer operator panel You may need...

Page 124: ...ect the job you want to cancel 3 Press Delete on the keyboard Canceling a Job From the Desktop 1 Minimize all programs to reveal the desktop 2 Click Start Printers and Faxes A list of available printers appears 3 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 4 Select the job you want to cancel 5 Press Delete on the keyboard Printing ...

Page 125: ...d drive you want to print You can use this function to print a confidential job Secure Print delay printing a job Store Print or verify one copy before printing additional copies Proof Print NOTE The printer holds the job until you delete it by using the operator panel or you turn off the printer The data on memory is cleared when the printer is turned off The data on the optional hard drive is no...

Page 126: ...Press until Proof Print appears and then press or 4 Press until your user name appears and then press or 5 Press until the job you want to print appears and then press or 6 Press until the action you want to do appears and then press 7 Enter the print quantity and then press When you select Select All in step 5 and the print quantity has been set on the computer select Default in Doc and then pres...

Page 127: ...Store Print This ensures that the job does not print until you are there to retrieve it and no one else using the printer can print the job When you select Secure Print from Stored Print after selecting your user name the following prompt is displayed Enter Password xxxxxxxxxxxx Use the buttons on the operator panel to enter the numeric password associated with your confidential job As you enter t...

Page 128: ...h the printer icon Browse Network Neighborhood Find the host name of the server and look for the shared name you assigned to the printer Now that the printer is shared you can install the printer on network clients using the point and print method or the peer to peer method Point and Print This method is usually the best use of system resources The server handles driver modifications and print job...

Page 129: ... server host name shared printer name The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process 5 Click OK If this is a new printer you may be prompted to install a printer driver If no system driver is available then you will need to provide a path to available drivers 6 Select whet...

Page 130: ...face are bold medium light black and heavy Style refers to other typeface modifications such as tilt or character width Italic and oblique are styles where the characters are tilted Narrow condensed and extended are three common styles that modify the character widths Some fonts combine several weight and style modifications for example Helvetica Narrow Bold Oblique A group of several weight and s...

Page 131: ...rameters that affect how the font looks However the point size of a font is an excellent specification of the relative size of a font The following examples illustrate two very different proportional fonts at 14 point Bitmapped and Scalable Fonts The printer uses both bitmapped and scalable fonts Bitmapped fonts are stored in printer memory as predefined patterns of bits that represent a typeface ...

Page 132: ...ter is equipped with resident fonts stored permanently in printer memory Different fonts are available in PCL 6 and PostScript 3 Some of the most popular typefaces like Courier and TimesNew PCL 6 Times New Roman PostScript 3 are available for all printer languages The following table lists all the fonts resident in your printer See Printing a Font Sample List for instructions on how to print sampl...

Page 133: ...rPS Courier CourierPS Oblique Courier Oblique CourierPS Bold Courier Bold CourierPS Bold Italic Courier BoldOblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Helvetica Helvetica oblique Helvetica Oblique Helvetica Bold Helvetica Bold Helvetica Bold oblique Helvetica BoldOblique Helvetica Narrow ...

Page 134: ... New Century Schoolbook Roman NewCenturySchlbk Roman New Century Schoolbook Italic NewCenturySchlbk Italic New Century Schoolbook Bold NewCenturySchlbk Bold New Century Schoolbook Bold Italic NewCenturySchlbk BoldItalic Optima Optima Bold Optima BoldItalic Optima Italic Palatino Roman Palatino Roman Palatino Italic Palatino Italic Palatino Bold Palatino Bold Palatino Bold Italic Palatino BoldItali...

Page 135: ... CondensedOblique Univers Bold Condensed Univers CondensedBold Univers Bold Condensed Italic Univers CondensedBoldOblique Wingdings Wingdings Regular ITC Zapf Chancery Medium Italic ZapfChancery MediumItalic ITC Zapf Dingbats ZapfDingbats Univers Extended Univers ExtendedObl Univers BoldExt Univers BoldExtObl Univers Light Univers LightOblique Clarendon Clarendon Light Clarendon Bold Helvetica Con...

Page 136: ... MonaLisa Recut Candid Bodoni Bodoni Italic Bodoni Bold Bodoni BoldItalic Bodoni Poster Bodoni PosterCompressed CooperBlack CooperBlack Italic Copperplate ThirtyTwoBC Copperplate ThirtyThreeBC Eurostile Eurostile Bold Eurostile ExtendedTwo Eurostile BoldExtendedTwo GillSans GillSans Italic GillSans Bold ...

Page 137: ...erText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT Bold JoannaMT BoldItalic LubalinGraph Book LubalinGraph BookOblique LubalinGraph Demi LubalinGraph DemiOblique Line Printer Symbol Sets A symbol set is the collection of alphabetic and numeric characters punctuation and special characters available in the ...

Page 138: ...s for the resident PCL 6 fonts Symbol Sets for PCL 6 Not all font names support all of the symbol sets listed Roman 8 Default ISO 8859 1 Latin 1 ISO 8859 2 Latin 2 ISO 8859 9 Latin 5 ISO 8859 10 Latin 6 PC 8 PC 8 DN PC 775 Baltic PC 850 Multilingual PC 852 Latin 2 PC 1004 OS 2 PC Turkish Windows 3 1 Latin 1 Windows 3 1 Latin 2 Windows 3 1 Latin 5 DeskTop PS Text MC Text Microsoft Publishing Math 8...

Page 139: ...curred inside the printer Do not use the printer for more than one hour If this does not solve the problem contact Dell See Contacting Dell in the Owner s Manual NNN NNN Restart Printer Reseat Memory Contact Support The additional memory module is not fully inserted into the slot Error NNN NNN relates to printer problems Remove the additional memory card from the slot and then reattach it firmly I...

Page 140: ... the Toner Cartridge Insert Fuser 010 317 Reseat Fuser none The fuser is either missing or not fully inserted into the printer Insert the fuser See Replacing the Fuser and Separator Roller BTR Not Detected 094 910 Insert Reseat Transfer Roller The transfer roller is either missing or not fully inserted into the printer Insert the transfer roller See Replacing the Transfer Roller Insert Drum 091 97...

Page 141: ...rtridge See Replacing the Toner Cartridge Fuser Type 010 358 Reseat Fuser An unsupported fuser is installed Replace the fuser See Replacing the Fuser and Separator Roller Imaging Drum 091 912 Reseat Imaging Drum An unsupported imaging drum is installed Replace the imaging drum See Replacing the Imaging Drums CTD Sensor Dirty 092 310 Clean CTD Sensor The printer s automatic density control CTD sens...

Page 142: ...o clear the message cancel the current print job and conduct the next print job if any Press Cancel to cancel the print job Invalid Job 016 799 Data Violation Press Set When the configuration of the printer on the printer driver does not conform to the printer you are using this message appears Press Cancel to cancel the print job Make sure that the configuration of the printer on the printer driv...

Page 143: ...tack print media height does not exceed the maximum height indicated by the load line labels in the trays Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the multipurpose feeder Do not use print media that you have cut or trimmed yourself Do not mix print media si...

Page 144: ...e feeder 4 Between the imaging drum and fuser 5 Front cover 6 Outer Front Cover 7 Duplexer 8 Fuser Removing Print Jams From the Multipurpose Feeder NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Pull the jammed paper out of the multipurpose feeder 2 Close the multipurpose feeder cover once ...

Page 145: ...side the printer 4 Close the front cover Removing Print Jams From the Standard Tray NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Slowly completely remove the tray from the printer 2 Remove all the jammed and or creased paper from the tray ...

Page 146: ...not be found pull down the blue cover along the top of the hole where the tray cartridge was in the printer and pull the jammed paper out carefully Close blue cover after removing jammed paper 5 Push the front latch up and fully open the front cover Confirm that there are no scraps of paper remaining inside the printer ...

Page 147: ...he Imaging Drum and Fuser NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Turn off the printer and wait for 30 minutes 2 Push the front latch up and fully open the front cover 3 Move the levers at both ends of the fuser to their open position and remove the jammed paper If the paper is torn remove any scraps of paper remaining ...

Page 148: ...er from the fuser 4 Close the front cover Removing Print Jams From the Fuser NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Turn off the printer and wait for 30 minutes 2 Push the side button and open the outer front cover ...

Page 149: ...e fuser is hot Do not touch doing so may cause burns NOTE If only a small portion of the jammed paper is visible making it difficult to remove see Removing Print Jams Between the Imaging Drum and Fuser to remove the jammed paper 4 Close the outer front cover If a sheet of paper has been already fed from the tray a paper jam message may appear Go to step 5 5 If a paper jam message is displayed push...

Page 150: ...ea a sheet of paper may already have been fed from the tray Make sure there is no paper remaining inside the printer using step 8 through 14 7 Close the front cover 8 Slowly completely remove the tray from the printer If the printer is equipped with an optional tray module remove the trays sequentially starting with the bottom one ...

Page 151: ...ring it 11 If jammed paper cannot be found pull down the blue cover along the top of the hole where the tray cartridge was in the printer and pull the jammed paper out carefully Close blue cover after removing jammed paper 12 Push the front latch up and fully open the front cover Confirm that there are no scraps of paper remaining inside the printer ...

Page 152: ...t use excessive force on the tray Doing so could damage the tray or the inside the printer Removing Print Jams From the Duplexer NOTE To resolve the message displayed on the operator panel you must clear all print media from the print media path 1 Push the side button and open the outer front cover ...

Page 153: ...yed on the operator panel you must clear all print media from the print media path 1 Open the trays until you find the jammed paper NOTE Paper in the tray module feeds to the printer from the front of the trays therefore paper jammed in the lower tray can block the upper tray of the module or the tray in the printer preventing you from opening them Look for the jammed paper sequentially starting w...

Page 154: ... jammed paper out carefully to avoid tearing it If the paper is torn confirm that there are no scraps of paper remaining inside the printer 4 Push the front latch up and fully open the front cover Confirm that there are no scraps of paper remaining inside the printer ...

Page 155: ...5 Close the front cover 6 Insert the trays into the printer Push the trays in until they stop ...

Page 156: ......

Page 157: ... Envelope from Multipurpose Feeder Setup Paper Size Setup Paper Type Configuration Parallel Printing USB Printing Setup Network Setup Security Trouble Shooting Instructions Diagnostic Menu Map Customer Mode Testing Print Quality Testing Toner Pallet Check or Contamination Chk Clear NVRAM Others How to replace the Imaging Drum How to install the Toner Cartridge How to install the Transfer Roller Ho...

Page 158: ...nding Printer Messages Display Problems Problem Action Operator panel displays only diamonds or is blank Turn off the printer wait for 10 seconds and turn on the printer Self Test Message appears on the operator panel When the test is completed Ready to Print is displayed Menu settings changed from the operator panel have no effect Settings in the software program the printer driver or the printer...

Page 159: ...or more information Turn the print media over or around and try printing again to see if feeding improves Do not mix print media types Do not mix reams of print media Remove the top and bottom sheets of a ream before loading the print media Load a print media source only when it is empty Envelope misfeeds or multiple feeds occur Remove the stack of envelopes from the multipurpose feeder Page break...

Page 160: ... on the page printing is blurred Check the toner cartridge to make sure it is installed correctly Change the imaging drum See Replacing the Imaging Drums The developer is damaged Contact Dell See Contacting Dell in the Owner s Manual Entire page is white Make sure the packaging material is removed from the toner cartridge Check the toner cartridge to make sure it is installed correctly The toner m...

Page 161: ...rogram Part or all of the page prints in black Check the toner cartridge to make sure it is installed correctly The job prints but the top and side margins are incorrect Make sure the margins are set correctly in your software program Printing on both ends of the transparencies is faded This occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the hu...

Page 162: ...d dots are printed at regular intervals Clean the imaging drum See Cleaning the Imaging Drum for more details Partial blanks creased paper or blotted printing Condensation inside the printer causes partial blanks or creased paper Turn on the printer and leave it one hour at least to get rid of the condensation If the problems still occur contact Dell See Contacting Dell in the Owner s Manual ...

Page 163: ...ions for related problems If the suggested corrective action does not correct the problem call customer service Problem Action Optional tray Make sure a secure connection exists between trays 500 sheet tray module or 1000 sheet tray module Make sure the print media is loaded correctly See Loading Print Media in Standard and Optional Trays for more information Memory card Make sure the memory card ...

Page 164: ...e the problem you are experiencing or the error message on the display You need to know your printer model type and serial number See the label on the back of the printer near the controller card for this information Troubleshooting Guide Configuration of your printer instructions User Settings Menu Map ...

Page 165: ...he printer operator panel press MENU 2 Press to get to Tray Settings 3 Press to select Tray Settings 4 Press to get to Paper Size ONLY ON 3x00cn 5 Press to select Paper Size ONLY ON 3x00cn 6 Press to get to MPF ONLY ON 3x00cn 7 Press to select MPF ONLY ON 3x00cn ...

Page 166: ... 22 Press SELECT to confirm this ONLY ON 3x00cn 23 Now on the screen MPF Plain 1 will appear 24 Press SELECT to confirm this 25 We now have all the hardware settings on the printer correct Now all software settings screen shots are from WORD this was done in Word However if in any application you go File Print and then click the Properties button you will get this same driver properties window 26 ...

Page 167: ...e 12 Press to get to Paper Type 13 Press to select Paper Type 14 Press to get to Tray 1 15 Press to select Tray 1 16 Using and select the appropriate paper type Plain 1 17 Press SELECT once Plain 1 is displayed on the lower line 18 Now we have the Tray 1 Type set to Plain 1 19 Now press MENU to get back to Ready to Print 20 Now insert the Letter sized stack of paper into the Tray 1 21 On the scree...

Page 168: ...tor panel press MENU 2 Press to get to Tray Settings 3 Press to select Tray Settings 4 Press to get to Paper Size ONLY ON 3x00cn 5 Press to select Paper Size ONLY ON 3x00cn 6 Press to get to Tray 2 ONLY ON 3x00cn 7 Press to select Tray 2 ONLY ON 3x00cn 8 Using and select the appropriate paper size Letter ONLY ON 3x00cn 9 Press the middle button SELECT once Letter is displayed on the lower line thi...

Page 169: ...ter from the printers list 29 Click the Properties button to the right 30 This brings up Driver Properties 31 Click on the Paper Tray Tab 32 Change the Paper Source to Tray 2 33 Click the Paper Tab 34 Select in paper size Letter 35 Select for Output Size Same as Paper Size 36 Click OK 37 Click Close 38 Now the printer driver is setup correctly 39 Now go to File Page Setup 40 Click the Paper Tab 41...

Page 170: ...On the screen MPF Transparency will appear ONLY ON 3x00cn 22 Press SELECT to confirm this ONLY ON 3x00cn 23 Now on the screen MPF Plain 1 will appear 24 Press SELECT to confirm this 25 We now have all the hardware settings on the printer correct Now all software settings screen shots are from WORD this was done in Word However if in any application you go File Print and then click the Properties b...

Page 171: ...e MPF Size set to Envelope ONLY ON 3x00cn 11 Now press MENU to get back to Tray Settings Paper Size 12 Press to get to Paper Type 13 Press to select Paper Type 14 Press to get to MPF 15 Press to select MPF 16 Using and select the appropriate paper type Plain 1 17 Press SELECT once Plain 1 is displayed on the lower line 18 Now we have the MPF Type set to Plain 1 19 Now press MENU to get back to Rea...

Page 172: ...e to Legal 42 Change the Paper source settings BOTH to DEFAULT TRAY AS PER PRINTER 43 Click OK 44 Type in some gibberish in the body of the document and click Print Setup Paper Size 1 Start Here 2 On the printer press MENU 3 Press to get to Tray Settings 4 Press to select Tray Settings 5 Press to get to Paper Size 6 Press to select Paper Size 7 Press to get to MPF 8 Press to select MPF 9 Using and...

Page 173: ...D this was done in Word However if in any application you go File Print and then click the Properties button you will get this same driver properties window 27 Open up Word and create a new document 28 Go to File Print 29 Select the Dell Color Laser Printer from the printers list 30 Click the Properties button to the right 31 This brings up Driver Properties 32 Click on the Paper Tray Tab 33 Chang...

Page 174: ...tion 5 Click Install The Found New Hardware Wizard appears 6 Click Next The wizard automatically finds and installs the corresponding printer driver 7 When the Complete the Found New Hardware Wizard screen appears click Finish 8 Select either the Typical Installation or Custom Installation checkbox and then click Next If you select Custom Installation you can select the specific software you want ...

Page 175: ...nding printer driver 7 When the Complete the Found New Hardware Wizard screen appears click Finish 8 Select either the Typical Installation or Custom Installation checkbox and then click Next If you select Custom Installation you can select the specific software you want to install 9 When using Windows 98 or Me the Adobe License Agreement appears click to accept the agreement and then click Instal...

Page 176: ...n arrow 3 In the Pick a Task list click Enable or disable Internet Connection Firewall and then follow the instructions on the screen Print and Check the Printer Settings Page 1 Print the Printer Settings page a When Ready to Print appears in the LCD press Menu b Press until Configure appears and then press or c Press until Reports appears and then press or d Printer Settings is displayed Press Th...

Page 177: ...stination folder click Browse 13 Click Next 14 For PostScript Driver Installation Only If the Adobe License Agreement appears click to accept the agreement and then click Install 15 When the Congratulations screen appears select whether or not to restart your computer and then click Finish Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving you...

Page 178: ...el Lock Specifies whether to limit access to the menus Change Password Sets a password to limit access to the menus Re enter Password Type the new password again to confirm NOTE This menu sets a password to lock the operator panel When changing the password for the Dell Printer Configuration Web Tool click Set Password on the left frame and set the password Trouble Shooting Instructions Use the Cu...

Page 179: ...per Yellow20 Outputs yellow toner at 20 density on the whole area of the paper Black20 Outputs black toner at 20 density on the whole area of the paper After you output the test results contact Dell Testing Toner Pallet Check or Contamination Chk Toner Pallet Check and Contamination Chk are used to diagnose machine problems 1 On the Customer Mode menu go down to TonerPalletCheck or ContaminationCh...

Page 180: ...thers How to replace the Imaging Drum CAUTION Before performing any of the following procedures read and follow the safety instructions in your Owner s Manual CAUTION Never throw a used imaging drum into a fire It could explode resulting in burns and injuries Dell cartridges are available only through Dell You can order more online at http www dell com supplies or by phone To order by phone see yo...

Page 181: ...move the protective cover from the imaging drum CAUTION Make sure nothing touches or scratches the surface of the light sensitive drum surface green colored roller or the transfer roller black colored roller Scratches dirt or oil from your hands on the imaging drum or transfer roller may reduce the print quality 5 Holding the imaging drum by the handle with the flat part facing the back of the pri...

Page 182: ... remove it NOTICE Do not touch the transfer roller black colored roller Make sure that nothing touches or scratches the roller surface Scratches or oil from your hands on the roller deteriorates print quality 7 Close the imaging drum cover 8 Close the front cover ...

Page 183: ...er online at http www dell com supplies or by phone To order by phone see Ordering toner cartridges in your Owner s Manual Dell recommends Dell toner cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell CAUTION Never throw used toner cartridges into a fire The residual toner could explode resulting in ...

Page 184: ...ge whose color matches the cartridge carrier and remove it from its packaging 5 Shake the toner cartridge several times as illustrated to distribute the toner evenly 6 Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it ...

Page 185: ...e toner seal straight up Pulling the toner seal diagonally may tear the seal NOTICE If it takes more than five seconds until you remove the toner seal after inserting the toner cartridge in the printer an error message may appear In this case perform step 4 again or turn the printer off once and then on again 9 Replace the top cover by inserting its front side into the printer first ...

Page 186: ...re available only through Dell You can order more online at http www dell com supplies or by phone To order by phone see your Owner s Manual Dell recommends Dell transfer roller for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell NOTE Remove any print jobs from the center output tray and close the multipurpose f...

Page 187: ...may be hot Allow time for the printer to cool before attempting to remove parts in this area 3 Unpack a new transfer roller and grip the tabs as shown 4 Align the arrow marks on the transfer roller to the marks on the printer and gently push the roller into the printer ...

Page 188: ...5 To lock the transfer roller into the printer push down the tabs until you hear a click 6 Close the front cover How to install the Fuser ...

Page 189: ...y through Dell You can order more online at http www dell com supplies or by phone To order by phone see your Owner s Manual Dell recommends Dell fuser for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening...

Page 190: ...lign it with the slots in the printer and slowly push it in 6 Completely push down the fuser by holding the knobs at both ends of the fuser until the levers next to both ends of the fuser return to their original position 7 Close the outer front cover ...

Page 191: ... not touch the edge of the plate at the upper side of the transfer roller because it is sharp When the printer s automatic density control CTD sensor is dirty follow the procedure below to clean it 1 Turn off the printer 2 Push the front latch up and fully open the front cover 3 Grip the tabs at both ends of the transfer roller and gently lift it out of the printer ...

Page 192: ...nsity control CTD sensor window with a clean dry cloth or cotton swab NOTE Do not allow anything hard to come in contact with the automatic density control CTD sensor window Do not use excessive force to clean the window 5 Replace the transfer roller Grip the tabs as shown 6 Align the arrow marks on the transfer roller to the marks on the printer and gently push the roller into the printer ...

Page 193: ...7 To lock the transfer roller into the printer push down the tabs until you hear a click 8 Close the front cover 9 Turn on the printer ...

Page 194: ......

Page 195: ...feature that notifies you when the printer requires new supplies type your name or the name of the key operator in the e mail list box On the operator panel you can also confirm the following Any supply or maintenance items that require attention replacing However the printer can only display information about one item at a time Remains of each toner cartridges Conserving Supplies You can change s...

Page 196: ... If ordering by phone call the number that appears under the By Telephone heading Storing Print Media To avoid potential paper feeding problems and uneven print quality there are several things you can do To achieve the best possible print quality store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a p...

Page 197: ...e your Owner s Manual Dell recommends Dell imaging drums for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Removing the Used Imaging Drum NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front cover 1 Push the front latch up and fully open the fr...

Page 198: ...lored roller Scratches dirt or oil from your hands on the imaging drum or transfer roller may reduce the print quality 2 Holding the imaging drum by the handle with the flat part facing the back of the printer align the plastic guides on both sides of the imaging drum with the slots in front of the arrows on the printer 3 Pull the protective cover on the imaging drum straight up to remove it NOTIC...

Page 199: ...b to print a message appears on the operator panel to alert you when it s time to order a new toner cartridge Dell toner cartridges are available only through Dell You can order more toner online at http www dell com supplies or by phone To order by phone see Ordering toner cartridges in your Owner s Manual Dell recommends Dell toner cartridges for your printer Dell does not provide warranty cover...

Page 200: ... injuries Removing the Used Toner Cartridge NOTE Remove any print jobs from the outer front cover before removing the top cover 1 Remove the top cover 2 Grip the levers at the ends of the toner cartridge that you want to replace and pull them up 3 Pull out the toner cartridge Installing the New Toner Cartridge ...

Page 201: ... 2 Shake the toner cartridge several times as illustrated to distribute the toner evenly 3 Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it 4 Grip the levers at each end of the toner cartridge with your fingers then push down firmly to rotate the levers forward ...

Page 202: ...e perform step 4 again or turn the printer off once and then on again 6 Replace the top cover by inserting its front side into the printer first Replacing the Transfer Roller CAUTION Before performing any of the following procedures read and follow the safety instructions in your Owner s Manual CAUTION Never throw a used transfer roller into a fire It could explode resulting in burns and injuries ...

Page 203: ...the Used Transfer Roller NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front cover 1 Push the front latch up and fully open the front cover 2 Grip the tabs at both ends of the transfer roller and gently lift it out of the printer CAUTION Do not touch inside the printer with your hands Some parts may be hot Allow time for the print...

Page 204: ...ow marks on the transfer roller to the marks on the printer and gently push the roller into the printer 3 To lock the transfer roller into the printer push down the tabs until you hear a click 4 Close the front cover ...

Page 205: ...r s Manual Dell fuser are available only through Dell You can order more online at http www dell com supplies or by phone To order by phone see your Owner s Manual Dell recommends Dell fuser for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Removing the Used Fuser NOTE Remove any print jobs from the center out...

Page 206: ...ew Fuser 1 Unpack a new fuser grip the fuser by the knobs align it with the slots in the printer and slowly push it in 2 Completely push down the fuser by holding the knobs at both ends of the fuser until the levers next to both ends of the fuser return to their original position ...

Page 207: ...from the tray before pulling the tray out of the printer 1 Pull the tray out of the printer until it stops Hold the tray with both hands lift the front slightly and remove it from the printer 2 Press both tabs inward and hold while gently lifting the separator roller cover to the open position ...

Page 208: ...t to the left Installing the New Separator Roller 1 Align the holes of the new separator roller with the projections in the tray and slide the separator roller until it stops Then release your hand from the separator roller 2 Close the separator roller cover ...

Page 209: ... your Owner s Manual CAUTION Do not touch the edge of the plate at the upper side of the transfer roller because it is sharp When the printer s automatic density control CTD sensor is dirty follow the procedure below to clean it 1 Turn off the printer 2 Push the front latch up and fully open the front cover 3 Grip the tabs at both ends of the transfer roller and gently lift it out of the printer ...

Page 210: ...nsity control CTD sensor window with a clean dry cloth or cotton swab NOTE Do not allow anything hard to come in contact with the automatic density control CTD sensor window Do not use excessive force to clean the window 5 Replace the transfer roller Grip the tabs as shown 6 Align the arrow marks on the transfer roller to the marks on the printer and gently push the roller into the printer ...

Page 211: ...7 To lock the transfer roller into the printer push down the tabs until you hear a click 8 Close the front cover 9 Turn on the printer ...

Page 212: ... button as shown in the following illustration and open the imaging drum cover 3 Grab the imaging drum by the handle and pull it up and out CAUTION Do not touch inside the printer with your hands Some parts may be hot Allow time for the printer to cool before attempting to remove parts in this area 4 Place the imaging drum next to the print sample on which the colored dots appear to find the part ...

Page 213: ...he colored dots printed on the print sample with the corresponding part of the imaging drum 1 indicates the lateral position of the colored dots 2 indicates the color of the colored dots NOTE The graphic shows an example with magenta colored dots 6 Determine the position where colored dots were printed Then turn the transfer roller black colored roller by rolling it with your finger on its left si...

Page 214: ...e light sensitive drum green colored roller or the transfer roller black colored roller 8 Replace the imaging drum Holding the imaging drum by the handle with the flat part facing the back of the printer align the plastic guides on both sides of the imaging drum with the slots in front of the arrows on the printer 9 Close the imaging drum cover ...

Page 215: ...e color registration chart 1 Press Menu 2 Press until Configure appears and then press or 3 Press until Maintenance appears and then press or 4 Press until Color Reg Adj appears and then press or 5 Press until Correction Chart appears and then press The color registration chart is printed Determining Values From the lines to the right of the Y yellow M magenta and C cyan pattern find the values of...

Page 216: ...appears and then press or The cursor is located at the first digit of the Enter Number 6 Press until you reach the value for example 3 displayed on the chart 7 Press once and move the cursor to the next value 8 Repeat steps 6 and 7 to enter all of the digits of the Enter Number and then press 9 Press until Correction Chart appears and then press The color registration chart is printed with the new...

Page 217: ...e or 1000 sheet tray module requires two people to stand in front operator panel side and behind the printer and to lift at the same time Do not try to lift the printer from the sides CAUTION To lift the printer safely remove the imaging drum and lift it with two people NOTICE Place the imaging drum on a clean flat surface Also cover the imaging drum with something like newspaper to keep it out of...

Page 218: ...4 Using a coin remove the four screws inside the printer 5 Gently lift the printer off the tray module and place it on a level surface ...

Page 219: ... printer is turned off and unplug all cables including the power cord from the rear of the printer 2 Pull the paper tray cover so that the top edge tilts out then lift the paper tray cover off its hinges 3 Remove the three screws on the controller card from the back side of the printer 4 Remove the controller card from the printer by the handles ...

Page 220: ...e edge of the table and the controller card is horizontal Push the clips on both sides of the slot outward Remove the memory card from the slot 6 Insert the controller card into the printer 7 Tighten the three screws on the controller card from the back side of the printer ...

Page 221: ...Make sure that the printer is turned off and unplug all cables including the power cord from the rear of the printer 2 Pull the paper tray cover so that the top edge tilts out then lift the paper tray cover off its hinges 3 Remove the three screws on the controller card from the back side of the printer ...

Page 222: ...er card from the printer by the handles 5 Replace the two screws from the back side of the controller card 6 Hold the multi protocol card and remove it from the controller card 7 Insert the controller card into the printer ...

Page 223: ...e lower side Be careful not to confuse them 9 Reattach the paper tray cover to the back of the printer Removing the Optional Hard Drive 1 Make sure that the printer is turned off and unplug all cables including the power cord from the rear of the printer 2 Pull the paper tray cover so that the top edge tilts out then lift the paper tray cover off its hinges ...

Page 224: ...move the three screws on the controller card from the back side of the printer 4 Remove the controller card from the printer by the handles 5 Replace the two screws from the back side of the controller card ...

Page 225: ...er card 7 Insert the controller card into the printer 8 Tighten the three screws on the controller card from the back side of the printer The two screws on the upper side are different in shape from the one on the lower side Be careful not to confuse them ...

Page 226: ...9 Reattach the paper tray cover to the back of the printer ...

Page 227: ...stem in order to get technical assistance beyond 30 days 2 If the customer has other operating systems such as Novell or Linux and has purchased Gold Technical Support for more information on Gold Technical Support see http www dell com us en gen services service_gts htm the telephone support will be a best effort attempt to resolve the operating system issue If the manufacturer needs to be contac...

Page 228: ...nage the network analyze performance traffic errors and so on The 5100cn complies with standard industry MIB specifications allowing the printer to be recognized and managed by various printer and network management software systems such as IBM Tivoli Hewlett Packard OpenView CA Unicenter Hewlett Packard Web JetAdmin and so on Cartridge and Printer Life Toner cartridge yield at approximately 5 cov...

Page 229: ...ge 0 F to 104 F 20 C to 40 C Storage humidity range 5 RH to 95 RH no condensation Altitude Operating Up to 3 100 m 10 000 feet Storage 70 9275 Kpa Chemical Emission Concentration of ozone 0 019 mg m3 Cables Your interconnection cable must meet the following requirements Connection Cable certification 1 Parallel IEEE 1284 2 USB USB2 0 3 10 100Base Tx Ethernet CAT 5E ...

Page 230: ......

Page 231: ...nguage program Also it makes use of the printer features to output in the following manner Input paper selection Double sided printing Output paper selection NOTICE Depending on the configurations of the printers some may not be able to use the UX filter Operating Environment Text files SunRaster image files for Solaris only TIFF image files and XWD image files received from a workstation connecte...

Page 232: ...r more information Installing the UX Filter Before Installation The following are required for the installation Supported operating system is described in Page description Language PDL Emulation Operating System and Interface Disk capacity 20 MB of free disk space required including temporary working space for installation Log on as a root account to perform the operation here If you have no root ...

Page 233: ...00cn fd dellpostio Filter description file download5100cn fd delldownload Filter description file usr share man man1 txt2ps25100cn 1 Manual page file for txt2ps2 sunras2ps25100cn 1 Manual page file for sunras2ps2 tiff2ps25100cn 1 Manual page file for tiff2ps2 xwd2ps25100cn 1 Manual page file for xwd2ps2 dellpsif5100cn 1 Manual page file for dellpsif NOTE The directories listed are default director...

Page 234: ...s listed are default directories Installation Procedure Overview This section provides information on the installation of the UX filter using the UNIX workstation Linux 1 Setup the printer and network 2 Insert the Drivers and Utilities CD into the local workstation 3 Run the installer and begin the installation 4 Edit etc printcap and print for testing the printer Solaris 1 Setup the printer and n...

Page 235: ...Printer 5100cn 2 Exit Enter Process No 1 2 1 5 It asks whether you want to install the filter Type y Install Filter y n y y NOTE If appears in a message the default value will appear inside the It will be selected when you press the Enter key The disk status on the workstation appears 20 MB of free disk space is required for the installation of the filter 6 Specify the directory to install the fil...

Page 236: ...Utilities CD NOTICE If you have no root privilege contact your system administrator cd tmp cp cdrom cdrom0 UNIXFilter Solaris UXFILTER tar tmp tar xvf UXFILTER tar 3 Type install sh and run the installer install sh 4 Select the printer model to install Printer Model 1 Dell Laser Printer 5100cn 2 Exit Enter Process No 1 2 1 5 The following menu appears Select 1 and set up the local printer Solaris ...

Page 237: ...ers have been registered in your workstation the following message appears Type y Do you want remove XXXXXX filter and re install y n y The software installation is complete NOTICE When the printing settings are modified or changed by the Administration Tool admintool after the installation printing may not work Operation on HP UX Installation Procedure NOTE The host name of the output printer whi...

Page 238: ...cess the utility As this process is automatically executed no input is required With the above steps the installation is complete Uninstalling the UX Filter About Uninstalling The UX filter does not come with an uninstaller To uninstall the UX filter follow the following procedure NOTICE Log on as a root account to perform the operation here If you have no root privilege contact your system admini...

Page 239: ...100cn 6 Delete the filter description files Delete the following files from etc lp fd Filter description files for various printers dell5100cn fd for Dell Laser Printer 5100cn download5100cn fd postio5100cn fd posttxt5100cn fd HP UX 1 Delete the printer that was registered with the system Use the sam command to delete the printer set up during the installation sam 2 Delete all the directories that...

Page 240: ...a4d a4d acct lf var spool lpd a4d log rm PrinterHostName rp ps if usr local dellbin5100cn dellpsif_a4d 2 Log on as the root account and create the symbolic links for dellpsif_a4d of IF Filter for printing on A4 with the long edge binding feature turned on ln s usr local dellbin5100cn dellpsif usr local dellbin5100cn dellpsif_a4d 3 Add the following descriptions to the default command option settin...

Page 241: ...up method executed when csh is used To select a paper tray for printing To select a paper tray for printing specify the paper tray after the y option of the lp command NOTE Depending on installed options the available paper trays are different To select and print to a letter size paper of the printer named dell5100cn with landscape specify as follows lp d dell5100cn y landscape y letter filename T...

Page 242: ...fy the y msi option tray1 Feed paper from tray 1 standard 500 sheet tray tray2 Feed paper from tray 2 optional 500 sheet tray module or 1000 sheet tray module tray3 Feed paper from tray 3 optional 1000 sheet tray module tray4 Feed paper from tray 4 optional 1000 sheet tray module a4 Feed paper from the tray loaded with A4 210 x 297 mm a5 Feed paper from the tray loaded with A5 148 x 210 mm b5 Feed...

Page 243: ... y msi Specifies multipurpose feeder y m type Specifies multipurpose feeder Paper Type Available multipurpose feeder Paper Types are as follows B FinePaper Bond Plain Paper 2 BB FinePaperBack Bond Plain Paper 2 Side 2 P Stationary Plain Plain Paper 1 PB StationaryBack Plain Plain Paper 1 Side 2 H1 ThickPaper Heavyweight 1 Covers 1 H1B ThickPaperBack Heavyweight 1 Covers 1 Side 2 H2 ThickPaper2 Hea...

Page 244: ...Separators from Available Feed Separators from the following auto AutoTray Auto 1 1stTray Tray 1 standard 500 sheet tray 2 2ndTray Tray 2 optional 500 sheet tray module or 1000 sheet tray module 3 3rdTray Tray 3 optional 1000 sheet tray module 4 4thTray Tray 4 optional 1000 sheet tray module off Off y sp Specifies Printed Separators y sb Specifies Skip Blank Pages y cm mode Specifies Output Color ...

Page 245: ... color printing y gc mode Specifies RGB Gamma Correction Available RGB Gamma Corrections are as follows 1 0 1 0 1 4 1 4 1 8 1 8 2 2 2 2 2 6 2 6 off Off y sc mode Specifies Screen Available Screens are as follows 0 Fineness 1 Gradation 2 Auto 3 For Transparency y gg mode Specifies Gray Guaranteed Available Gray Guaranteed modes are as follows on On off Off This option is available only for color pr...

Page 246: ...mentName y hld store UserID Proof Print y hld proof UserID DocumentName y hld proof UserID Printing HP UX This section provides information on printing from the registered logical printer during the installation Printing From HP UX To print to the default printer If the printer is registered as the default printer the name of the printer can be shortened and specified as shown in the following exa...

Page 247: ...serID Password DocumentName filename Function Reads text converts it to the PostScript language program and writes to standard output If the filename is not specified the standard input will be taken as the command input By typing character strings in the environmental variable TXT2PS2OPTION the input of option at the command line can be omitted At the environmental variable TXT2PS2OPTION and the ...

Page 248: ...ecifying a paper size When a paper size is specified the tray loaded with paper of the specified size will be found and selected automatically The parameters for selecting a paper tray are as follows 1 Feed paper from tray 1 standard 500 sheet tray 2 Feed paper from tray 2 optional 500 sheet tray module or 1000 sheet tray module 3 Feed paper from tray 3 optional 1000 sheet tray module 4 Feed paper...

Page 249: ... loaded with MxNinches defined by users Possible range specified Width 3 50 to 8 50 inches Length 5 50 to 14 0 inches If this option is not specified or the tray specified is not available feed paper from the default tray t Turns on the save toner mode for printing The print result will be fainter than that of normal printing In some cases this option will be ignored 2 Sets printing to 2 column pr...

Page 250: ...bottom right left Specifies the margin of a page in inches The upper margin bottom margin right margin and left margin are positive real numbers up to two decimal points The default is 0 mg 0 0 0 3 Sets the left margin to 3 inches mg 3 3 0 5 Sets the upper margin to 3 inches bottom margin 3 inches and left margin 5 inches If the margin is 0 it can be omitted mg 3 Sets the left margin to 3 inches H...

Page 251: ...t If the paper size is specified by lp command the output position of the header or footer is not changed from the position of the paper size specified by txt2ps2 Specify the paper size at the same time when the header and footer option is used Sometimes all pages are not printed despite specifying all page output when PostScript file conversion is specified In such cases specify output the top pa...

Page 252: ...B CoatingPaper2Back Coated 2 Coated Paper 2 Side 2 E Envelope If this option is not specified multipurpose feeder Paper Type of the printer can be used Mfo mode Specifies orientation for multipurpose feeder Available orientations for multipurpose feeder are as follows le Landscape ler Landscape Rotated se Portrait ser Portrait Rotated Pon Specifies Alternate Tray Available Alternate Trays are as f...

Page 253: ...tray module or 1000 sheet tray module 3 3rdTray Tray 3 optional 1000 sheet tray module 4 4thTray Tray 4 optional 1000 sheet tray module off Off Sp Specified Printed Separators Available only when the paper tray for separators is specified Sb Specifies Skip Blank Pages Cm mode Specifies Output Color Available Output Colors are as follows c Color CMYK k Black Pr mode Specifies Print Mode Available P...

Page 254: ...available only for color printing Gc mode Specifies RGB Gamma Correction Available RGB Gamma Corrections are as follows 1 0 1 0 1 4 1 4 1 8 1 8 2 2 2 2 2 6 2 6 off Off Sc mode Specifies Screen Available Screens are as follows 0 Fineness 1 Gradation 2 Auto 3 For Transparency Gg mode Specifies Gray Guaranteed Available Gray Guaranteed options are as follows ...

Page 255: ...ld store UserID Proof Print Hld proof UserID DocumentName Hld proof UserID NOTICE Make sure you specify Secure Print only when you directly print data to a printer Secure Print may not be available if you specify it when data need to be printed through another server or data need to be handled by another program such as PostScript files Collate is automatically specified when you specify Proof Pri...

Page 256: ...e next character will be located at the left of the beginning of the line When there are multiple tab codes in one line the tab position may be off as a result of automatic line feed In such case use the I or w option The number of columns specified by the w option is not the actual number of printed characters The actual number of single byte characters to be printed is derived by deducting the o...

Page 257: ...binding feature When it is specified the printing direction or position will be adjusted and both sides of the paper printed so that the longer edge of the pages can be bound Itray input Specifies the paper tray A paper tray can be selected by directly specifying a tray or by specifying a paper size When a paper size is specified the tray loaded with paper of the specified size will be found and s...

Page 258: ...sers Possible range specified Width 88 9 to 215 9 mm Length 139 7 to 355 6 mm MxNin Feed paper from the tray loaded with MxN inches defined by users Possible range specified Width 3 50 to 8 50 inches Length 5 50 to 14 0 inches If this option is not specified or the tray specified is not available feed paper from the default tray t Turns on the save toner mode for printing The print result will be ...

Page 259: ...dl Output on the lower left corner of the paper dr Output on the lower right corner of the paper format specifies the contents and the order to output This option is omissible If this option is omitted uh is specified as the default value u User name h Host name t Date and time If the output contents are specified as tuh it is output as follows Date and Time User username Host hostname Specify the...

Page 260: ...overs 2 H2B ThickPaper2Back Heavyweight 2 Covers 2 Side 2 OHP Transparency L LabelPaper Labels C1 CoatingPaper1 Coated 1 Coated Paper 1 C1B CoatingPaper1Back Coated 1 Coated Paper 1 Side 2 C2 CoatingPaper2 Coated 2 Coated Paper 2 C2B CoatingPaper2Back Coated 2 Coated Paper 2 Side 2 E Envelope If this option is not specified multipurpose feeder Paper Type of the printer can be used Mfo mode Specifi...

Page 261: ...Available Feed Separators from the following auto AutoTray Auto 1 1stTray Tray 1 standard 500 sheet tray 2 2ndTray Tray 2 optional 500 sheet tray module or 1000 sheet tray module 3 3rdTray Tray 3 optional 1000 sheet tray module 4 4thTray Tray 4 optional 1000 sheet tray module off Off Sp Specifies Specifies Printed Separators Available only when the paper tray for separators is specified Sb Specifi...

Page 262: ...rrection Available RGB Color Corrections are as follows 0 Off 1 Photo 2 sRGB 3 Standard Normal 4 Presentation This option is available only for color printing Gc mode Specifies RGB Gamma Correction Available RGB Gamma Corrections are as follows 1 0 1 0 1 4 1 4 1 8 1 8 2 2 2 2 2 6 2 6 off Off Sc mode Specifies Screen Available Screens are as follows ...

Page 263: ...roof Print UserID Up to eight single byte characters from 0x20 to 0x7E except 0x20 blank and 0x3A colon Password Up to 12 single byte characters from 0x30 to 0x39 numeric characters DocumentName Up to 12 single byte characters from 0x20 to 0x7E except 0x20 blank and 0x3A colon Secure Print Hld store UserID Password DocumentName Hld store UserID Password Store Print Hld store UserID DocumentName Hl...

Page 264: ...HP UX Format usr local dellbin5100cn tiff2ps2 d D Itray input t r n l left bottom s width height S width E Nc copies Cl Hd position format Hffont MSI M type Mfo mode Pon St mode Sp Sb Cm mode Pr mode Cc mode Gc mode Sc mode Gg mode Ct Hld PrintType UserID Password DocumentName filename Function Reads TIFF data converts it to the PostScript language program and writes to standard output If the file...

Page 265: ...paper from tray 1 standard 500 sheet tray 2 Feed paper from tray 2 optional 500 sheet tray module or 1000 sheet tray module 3 Feed paper from tray 3 optional 1000 sheet tray module 4 Feed paper from tray 4 optional 1000 sheet tray module A4 Feed paper from the tray loaded with A4 210 x 297 mm A5 Feed paper from the tray loaded with A5 148 x 210 mm A6 Feed paper from the tray loaded with A6 105 x 1...

Page 266: ... than that of normal printing In some cases this option will be ignored r Rotates the image by 90o and uses the paper in the landscape orientation n Disables the addition of the showpage It is used when files converted to the PostScript language program are merged with files created with other applications l left bottom Specifies the print position Printing will be executed from the left and botto...

Page 267: ...ify these options as follows In the case that convert text file output the host name following the user name on the upper right corner of the paper output all pages User name Host name all page output are default Hd ur Hd ur uh Hffont Specify the font to print header and footer European fonts the same as half size alphanumeric fonts can be specified Helvetica is specified as default If the wrong f...

Page 268: ...2B CoatingPaper2Back Coated 2 Coated Paper 2 Side 2 E Envelope If this option is not specified multipurpose feeder Paper Type of the printer can be used Mfo mode Specifies orientation for multipurpose feeder Available orientations for multipurpose feeder are as follows le Landscape ler Landscape Rotated se Portrait ser Portrait Rotated Pon Specifies Alternate Tray Available Alternate Trays are fol...

Page 269: ...ray module or 1000 sheet tray module 3 3rdTray Tray 3 optional 1000 sheet tray module 4 4thTray Tray 4 optional 1000 sheet tray module off Off Sp Specifies Printed Separators Available only when the paper tray for separators is specified Sb Specifies Skip Blank Pages Cm mode Specifies Output Color Available Output Colors are as follows c Color CMYK k Black Pr mode Specifies Print Mode Available Pr...

Page 270: ...available only for color printing Gc mode Specifies RGB Gamma Correction Available RGB Gamma Corrections are as follows 1 0 1 0 1 4 1 4 1 8 1 8 2 2 2 2 2 6 2 6 off Off Sc mode Specifies Screen Available Screens are as follows 0 Fineness 1 Gradation 2 Auto 3 For Transparency Gg mode Specifies Gray Guaranteed Available Gray Guaranteed options are as follows ...

Page 271: ...ord DocumentName Hld store UserID Password Store Print Hld store UserID DocumentName Hld store UserID Proof Print Hld proof UserID DocumentName Hld proof UserID NOTICE Make sure you specify Secure Print only when you directly print data to a printer Secure Print may not be available if you specify it when data need to be printed through another server or data need to be handled by another program ...

Page 272: ... be specified There are three types of supported compression formats The visual class is Static Gray and the pixel is 1 bit The visual class is Pseudo Color and the pixel is 4 bits or 8 bit The image format is Zpixmap The visual class is True Color and the pixel is 24 bits or 32 bit The image format is Zpixmap xwd2ps2 takes filename as having been created in 72dpi and calculates the output size Th...

Page 273: ...hes LG Feed paper from the tray loaded with Legal 8 5 14 inches EX Feed paper from the tray loaded with Executive 7 25 10 5 inches MO Feed paper from the tray loaded with Monarch 3 875 7 5 inches COM10 Feed paper from the tray loaded with Envelope 10 4 125 9 5 inches DL Feed paper from the tray loaded with DL 110 x 220 mm C5 Feed paper from the tray loaded with C5 162 x 229 mm LP 210x900 Feed pape...

Page 274: ... calculated automatically according to the width E This function turns on the image enhancement function In some cases this option will be ignored Nc copies Specifies the number of output copies the value of copies must be a positive integer Cl Specifies that printing be collated If the copies option is not specified this option will be ignored Hd position format Specifies the position to be outpu...

Page 275: ...per Type Available multipurpose feeder Paper Types are as follows B FinePaper Bond Plain Paper 2 BB FinePaperBack Bond Plain Paper 2 Side 2 P Stationary Plain Plain Paper 1 PB StationaryBack Plain Plain Paper 1 Side 2 H1 ThickPaper Heavyweight 1 Covers 1 H1B ThickPaperBack Heavyweight 1 Covers 1 Side 2 H2 ThickPaper2 Heavyweight 2 Covers 2 H2B ThickPaper2Back Heavyweight 2 Covers 2 Side 2 OHP Tran...

Page 276: ...play Message 2 Feed from multipurpose feeder 3 Use Nearest Size Adjust to Fit 4 Use Larger Size Adjust to Fit 5 Use Nearest Size No Zoom 6 Use Larger Size No Zoom St mode Specifies Feed Separators from Available Feed Separators from the following auto AutoTray Auto 1 1stTray Tray 1 standard 500 sheet tray 2 2ndTray Tray 2 optional 500 sheet tray module or 1000 sheet tray module 3 3rdTray Tray 3 op...

Page 277: ... Black Pr mode Specifies Print Mode Available Print Modes are as follows hs High Speed hq High Quality sf Super Fine Cc mode Specifies RGB Color Correction Available RGB Color Corrections are as follows 0 Off 1 Photo 2 sRGB 3 Standard Normal 4 Presentation This option is available only for color printing Gc mode Specifies RGB Gamma Correction Available RGB Gamma Corrections are as follows 1 0 1 0 ...

Page 278: ...printing Ct Specifies Color Transformation This option is available only for color printing Hld PrintType UserID Password DocumentName Secure Print PrintType store Secure Print Store Print proof Proof Print UserID Up to eight single byte characters from 0x20 to 0x7E except 0x20 blank and 0x3A colon Password Up to 12 single byte characters from 0x30 to 0x39 numeric characters DocumentName Up to 12 ...

Page 279: ...r Solaris HP UX Important When s and S are specified at the same time or when the same option is specified twice the later setting will prevail When the output size option s S is not specified scaling will be executed taking one pixel of the TIFF data as one pixel of the printer If the print position option lleft bottom specifies a point beyond the printable area of the printer data beyond the pri...

Page 280: ...ection or position will be adjusted and both sides of the paper printed so that the longer edge of the pages can be bound Itray input Specifies the paper tray The parameters to be able to specify are the same as txt2ps2 t Turns on the save toner mode for printing The print result will be fainter than that of normal printing In some cases this option will be ignored E This function turns on the ima...

Page 281: ...ble only for color printing File usr local dellbin5100cn dellpsdefault5100cn This is the default command option setting Important The dellpsif filter ignores the pw and pl entries of etc printcap Thus the pw and pl entries cannot be used to change the option of each paper size If the same option is specified for PostScript files which already have added options such as paper selection it will be i...

Page 282: ...n is specified incorrectly no error message will be output If printing is not executed after the lp command is executed activate each utility individually and error messages will be output Using Solaris the error message is displayed on the screen Using Linux the error message is written into the error log file specified by printcap In text printing the environmental variable TXT2PS2OPTION will be...

Page 283: ... no at the beginning of the file is used as the PostScript file If a normal text file is input it will not function correctly To use the same options as those of the dellpsif filter by TXT2PS2OPTION set the user s home directory in the environmental variable HOME If the environmental variable HOME is not set up the same options as those of the dellpsif filter cannot be used Linux Using sunras2ps2 ...

Page 284: ...g the option is specified by the option of lp command for example the position of the header and footer cannot be changed The margin is specified automatically when the option is used When the option to specify the margin is used at the same time the value that is smaller than the value specified automatically as follows is ignored In case of text files Upper margin 0 23 inch Lower margin 0 06 inc...

Page 285: ...DENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE ...

Page 286: ...all the printer driver 2 Set up the print queue 3 Specify the default queue 4 Specify the printing options Confirming the Printing System For Red Hat 8 NOTE If you use Red Hat 9 skip this section and go to Installing the Printer Driver Make sure that the default printing system is set to CUPS on your operating system 1 Select GNOME Menu System Settings Printer System Switcher 2 Type the administra...

Page 287: ...1 Double click Dell Laser Printer 5100cn x x x noarch rpm in the Drivers and Utilities CD 2 Type the administrator s password 3 Click Continue in the Completed System Preparation window Installation starts When the installation is complete the window is automatically closed Setting Up the Queue To execute printing you must set up the print queue on your workstation 1 Select Main Menu Run Program T...

Page 288: ...assword lpadmin d The queue name Specifying the Printing Options You can specify the printing options such as color mode or double sided printing 1 Select Main Menu Run Program Type cupsconfig and click Run in the Run Program window The browser is activated and the CUPS window appears NOTE For Red Hat 8 select GNOME Menu System Tools CUPS Printer Configuration 2 Click Manage Printers 3 Click Confi...

Page 289: ...e and then click Configure For parallel connections a Select Other not detected as Available are in Printers to configure and then click Configure b Select Parallel printer as Connection for printer and then click Next c Click Next For network connections a Select Other not detected as Available are in Printers to configure and then click Configure b Select Show more connection types as Connection...

Page 290: ...LPD Style Network Server as Printer Type and then click Next c Type the printer s IP address in Host name of the printer server And type the name of the printer queue in Name of the remote queue and then click Next d Set the name of the printer queue in Queue name and type the queue name for printing in Name for printing The Description of Printer and Location of Printer do not have to be specifie...

Page 291: ...localhost 631 admin in Location and then press the Enter key 3 Type root as the user name and type the administrator s password The CUPS window appears NOTE If you use SuSE 9 set the password for authority as the printer administrator before setting the printer queue If you have not set it go to Setting the Password for Authority as the Printer Administrator For SuSE 9 4 Click Manage Printers 5 Sp...

Page 292: ...prompt Retype the password for authority as the printer administrator after the Enter password again prompt Uninstalling the Printer Driver 1 Select Start Applications System Terminal Konsole 2 Type the following command on the terminal window su Type the administrator s password rpm e Dell Laser Printer 5100cn The printer driver is uninstalled ...

Page 293: ... in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into...

Page 294: ...ompatibility and safety of electrical equipment designed for use within certain voltage limits This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 CE Notice European Union Marking by the symbol indicates compliance of this Dell printer to the EMC Directive and the Low Voltage Directive of the European Union Such marking is indicative that this Dell system meet...

Page 295: ...ded on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Inc One Dell Way Round Rock TX 78682 Importer Dell Computer de México S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F Ship to Dell Computer de México S A de C V al Cuidado de Kuehne Nagel de México S de R L Avenida Soles No 55 Col Peñon...

Page 296: ... the requirements set forth by the Environmental Protection Agency EPA for energy efficient printers If the front panel of your printer bears the ENERGY STAR Emblem your original configuration complies with these requirements and all ENERGY STAR power management features of the printer are enabled Any Dell printer bearing the ENERGY STAR Emblem is certified to comply with EPA ENERGY STAR requireme...

Page 297: ...ogen oxides the primary causes of acid rain You can also help reduce electricity usage and its side effects by turning off your computer when it is not in use for extended periods of time particularly at night and on weekends ...

Page 298: ... and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap for Asian Pacific countries only www euro dell com for ...

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