Dell 2155 Color Laser, User Manual

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708
Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Action Yes No
1 Verify that the correct print media is being used.
See "Supported Paper Types." If not, use the print
media recommended for the printer.
Does this solve your problem?
The task is
complete. If printing on an
envelope, go to
action 2a.
If printing on
print media
other than
envelopes, go
to action 2b.
2a Check the wrinkle. Is the wrinkle within 30 mm of
the four edges of the envelope?
This type of
wrinkle is
considered
normal. Your
printer is not at
fault. If the envelope
is 220 mm or
longer (C5 or
Envelope #10),
go to action 3a.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3a or 3b.
2b Execute the Paper Wrinkle Check Mode .
a
Launch the Tool Box, and click Paper
Wrinkle Check Mode on the Diagnosis tab.
b
Click the Start button.
Is the paper wrinkled?
Contact Dell. Contact Dell to
replace fuser.