Dell 2155 Color Laser, User Manual

Page: 689 / 761

Troubleshooting Guide
687
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
Print media misfeeds or
multiple feeds occur in the
standard 250-sheet tray or
single sheet feeder. Ensure that the print media you are using meets the
specifications for your printer. See "Supported Paper
Types" for more information.
Fan the print media before loading it in the standard
250-sheet tray.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print
media sources are adjusted correctly.
Ensure that the standard 250-sheet tray is securely
inserted.
Do not overload the tray.
Do not force print media into the single sheet feeder
when you load it; otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Face the recommended print side up or down
appropriately for the type of print media you are using.
See "Loading Print Media in the Standard 250-Sheet
Tray and the Optional 250-Sheet Feeder" for more
information.
Turn the print media over or around and try printing
again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream
before loading the print media.
Load print media only when the tray is empty.
Wipe the retard rollers in the standard 250-sheet tray or
single sheet feeder with a cloth moistened with water.
The envelope is creased after
printed. Make sure that the envelope is loaded in the standard
250-sheet tray or single sheet feeder as instructed in
"Loading Envelopes in the Standard 250-Sheet Tray and
the Optional 250-Sheet Feeder" or "Loading an
Envelope in the SSF."
Problem Action