T r o u b l e s h o o t i n g a n d P r o b l e m S o l v i n g
DataDirect Networks EF2800 FC RAID Storage System User Guide (V 1.0)
159
10.8
Problems Accessing the EF2800 via Ethernet Port
Problem
: You cannot access the EF2800 using the default IP address of
10.0.0.1.
Your distributor or another user may have changed the default IP
address. Use the RS-232 connection to access the EF2800 and
configure the IP address.
Problem
: SAM pages do not display properly.
• Be sure that your system meets the system requirements described
in Section
3.1
,
"SAM System Requirements" on page 44
.
• Configure your browser according to the information given in
Section
3.1
,
"SAM System Requirements" on page 44
.
• Click
Refresh
or
Reload
in your browser to display the most
current SAM information.
• Be sure that no other user is accessing the EF2800 using the menu-
based interface or the Configuration Application Programming
Interface (CAPI). It is possible for other user to change the
EF2800’s configuration using these other interfaces. The other
user’s changes may not display in SAM until you refresh the SAM
page.
• If you are using Windows NT and Internet Explorer, make sure that
the Ignore Colors option is not selected from
Tools
>
Internet
Options
>
Accessibility
.
Problem
: SAM Help Page is not displaying.
If you display Help Page for one page in SAM, do not close the Help
Page window, and display Help Page for another SAM window, the
Help Page window stays minimized. Either click the minimized
window in the Windows task bar to display the latest Help or close the
Help Page window each time you finish using it.
Summary of Contents for EF2800
Page 1: ...EF2800 Fibre Channel RAID System User Guide ...
Page 2: ...V 1 0 EF2800 Fibre Channel RAID Storage System User Guide DataDirect Networks ...
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