DataDirect Networks EF2800, User Manual

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DataDirect Networks EF2800 FC RAID Storage System User Guide (V 1.0)
M o n i t o r i n g S y s t e m S t a t u s
7.4 Saving Log Information to a File
You can save EF2800 event and debug log information to a file. The file
contains selected log information, including:
• Event log
• Diagnostic debug logs
• Device status
The device status information is always included.
You can enter contact information for inclusion in the log information
file. This helps identify the issue and contact information when these
logs are being collected for diagnostic purposes.
To save log information to a file:
1. From SAM, select
Manage EF2800
>
Debug Utilities
>
Save Log
Files
. The Save Log Files page appears.
2. Enter any contact information you want to include in the log file.
By doing so, your contact information and comments will help
create a unique document that may be used to identify the issue
and origin when these logs are being collected for diagnostic
purposes.
3. Select the type of information you want to include in the log from
the File Contents list.
4. Click
Generate Log Information
to save the current contact
information, generate the requested information, and proceed to
the log disposition page.
5.
Click
Download Selected Logs to File
to save the logs to a file on the
host system or anywhere accessible on your network.
6. When the File Download window displays, select
Save this file to
disk
and click
OK
.
7.
Navigate to where you want to save the file, enter the file name,
and click
Save
. The Download Complete window displays.
8.
Click
Close
.