DataDirect Networks EF2800, User Manual

Page: 195 / 381

172
DataDirect Networks EF2800 FC RAID Storage System User Guide (V 1.0)
T r o u b l e s h o o t i n g a n d P r o b l e m S o l v i n g
3.
Select
Dump Debug Info
from the utilities menu of Disk Array
Administrator.
4.
Allow the data dump to complete.
5.
Stop the “ data capture” session on your terminal emulator
program.
6.
Repeat the above steps for the second controller.
10.15.2 Configuring Debug Logs
For most log collection scenarios, you should utilize the factory-
configured debug log setup on the RAID system. If you are advised by
Technical Support to modify the debug log setup, follow these steps:
1.
Follow the steps in section 10.15.1.1 above.
2.
Select the Debug Configuration options as advised by technical
personnel.
10.15.2.1 Using SAM to Set Up and View Debug Log
You can select additional events, which are not normally logged, for the
debug log. Under normal conditions, you should not have any of the
events selected. The additional events have a slight effect on read and
write performance.
You can also save the debug log to a file. For more information, see
section
7.4 , "Saving Log Information to a File" on page 112 .
To set up the debug log:
1.
From SAM
, select Manage EF2800 > Utilities
>
Debug Log
Configuration
. The Debug Log Configuration page displays. Select
each additional event you want in the debug log.
2.
Click
Change Debug Configuration
.
To view the debug log:
1.
From SAM, select
Manage EF2800
>
Utilities
>
View Debug Log
.
The View Debug Log page displays.