DataDirect Networks EF2800, User Manual

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DataDirect Networks EF2800 FC RAID Storage System User Guide (V 1.0)
T r o u b l e s h o o t i n g a n d P r o b l e m S o l v i n g
10.4 Troubleshooting
The following sections describe common problems, with possible
solutions, which can occur with your EF2800 system
10.4.1 System Faults
Symptom Cause Action
1.
The SYSTEM
LED turns amber
on the Ops panel.
2.
Audible alarm is
activated.
The ESI processor
has detected an
internal fault (e.g.
failure of an
internal
communications
path)
1.
Check for other amber
LED indications on the
power supply/cooling
modules. If there is a PSU
error present there may be a
communications problem
with that power supply/
cooling module. Remove
and then re-fit the module, if
the problem persists then
replace the module.
2.
Check for other amber
LED indications on the drive
modules. If none are evident
then there may either be an
ESI processor problem or a
backplane problem.
3.
Ops panel module failed.
Please contact Customer
Service for replacement.
(see Section
10.7.2
)