ESIE13-03
|
Part 2. Troubleshooting
2. Error code based troubleshooting
13/05/15
|
Version 2.0
Page 21
Ground source heat pump
2.2. “AH” – Disinfection operation error
2.3. “AJ-03” – Domestic hot water heat duration is too long (warning)
2.4. “A1” – Hydro PCB abnormality
Trigger
Effect
Reset
Disinfection setpoint is not reached or not
kept for requested time.
Unit will continue operating.
Auto-reset when next disinfection is com-
pleted.
Possible cause
Check
Corrective action
Large hot water quantity has been tapped
during / before disinfection.
Check when the disinfection is scheduled
(schedule it when there is little chance
that water will be tapped so that the disin-
fection can finish in time).
Adjust schedule timer and/or related set-
tings. Refer to the Installer Reference
Guide.
Backup heater is restricted during disin-
fection.
Check the backup heater settings [2-00]
till [2-04]. Refer to the Installer Reference
Guide.
Adjust related settings. Refer to the
Installer Reference Guide.
Faulty water tank thermistor R5T / hydro
PCB A1P.
Check thermistor R5T (see
).
Replace thermistor R5T (see
hydro PCB A1P (see
Tank setting not OK.
Check settings regarding tank (e.g. [E-06]
[E-07]).
Change settings.
Backup heater not allowed
Check setting backup heater (e.g. [4-00]).
Change settings.
Trigger
Effect
Reset
DHW heat-up > 6 hours.
Unit switches to space heating for 3
hours.
Not available.
Possible cause
Check
Corrective action
Faulty backup heater.
Check backup heater.
Replace backup heater.
Faulty power supply.
Check power supply.
Correct power supply.
Blown fuse.
Check fuses on PCB's.
Replace fuses.
Too large DHW consumption.
Lower DHW consumption.
Faulty 3-way valve.
Check 3-way valve (see
).
Replace 3-way valve (see
) and
(see
).
Leaking field installed DHW tap.
Check installation.
Fix the leak.
Backup heater not allowed.
Check setting backup heater (e.g. [4-00]).
Change settings of backup heater.
Mismatch between software ID and Eep-
rom on the hydro PCB A1P or User Inter-
face
Confirm is the software and eeprom on
hydro PCB A1P [Menu structure 6.8.2]
and User Interface [Menu structure 6.8.1]
correspond with the detailed information
given in the Update work instruction.
Update hydro PCB A1P and User Inter-
face again, do not forget to select "Reset
to factory settings" at the beginning of the
update procedure.
Trigger
Effect
Reset
Hydrobox PCB A1P detects EEPROM is
abnormal.
Unit will stop operating.
Via power reset + via user interface.
Possible cause
Check
Corrective action
Faulty hydro PCB A1P.
Check if the alive led is blinking in regular
intervals.
If not blinking in regular intervals, replace
the PCB A1P (see