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Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
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Chapter 7
Troubleshooting the DPA 7630/7610
Resolving Error and Warning Messages
Resolving Cisco CallManager Errors
Table 7-8
describes errors and warnings that might appear on the DPA 7630/7610
either on-screen or in the event log, which are caused by a misconfiguration or
miscommunication with the Cisco CallManager system. Use this information to
resolve these errors.
Incorrect password
entered
A user attempted to use a
telnet, console, or FTP
connection to the
DPA 7630/7610 but entered
an incorrect password.
Check the passwords and verify that you are
using the correct one.
Change the password if you suspect an
unauthorized login attempt. Refer to the
“Configuring Passwords” section on
page 5-13
for details.
Attempt to use Get
with invalid
community name
“
<name>
”
The DPA 7630/7610
received an SNMP request
with an invalid read-only
community name
(password).
Check the community string setting on the
DPA 7630/7610 and ensure that your network
management system has the correct password.
Refer to the
“Configuring SNMP Settings”
section on page 5-15
for details.
Attempt to use Set
with invalid
community name
“
<name>
”
The DPA 7630/7610
received an SNMP request
with an invalid read-write
community name
(password).
Check the community string setting on the
DPA 7630/7610 and ensure that your network
management system has the correct password.
Refer to the
“Configuring SNMP Settings”
section on page 5-15
for details.
Received invalid
packet
The SNMP server received
an invalid SNMP request.
Verify that your network management is set
up properly.
Table 7-7
Network and System Errors and Warnings Explanation (continued)
Error
Explanation
Action
