Chapter 7
Troubleshooting the DPA 7630/7610
Displaying Status and Configuration Settings
7-14
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
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Displaying Octel Integration Status
To obtain detailed information about the Octel integration, perform these steps:
Step 1
From the main screen, choose Display.
Step 2
Choose Octel integration status.
The system displays the following information:
•
Received calls
•
Ports in use (call processing
•
Ports in use (MWI received)
CallManager name
Indicates the name of Cisco CallManager to which
the DPA 7630/7610 is currently registered.
IP address
Indicates the IP address of Cisco CallManager.
State
Indicates the current status of the connection to
Cisco CallManager:
•
Idle—No connection is in progress.
•
Connecting—The port is attempting to
register with this Cisco CallManager system.
•
Retry back-off—A connection attempt failed,
and the DPA 7630/7610 is waiting before
retrying.
•
Connect pending—The connection to this
Cisco CallManager system was lost, and the
port is attempting to re-establish the
connection.
•
Active—The connection is established, and
this is the primary Cisco CallManager system.
•
Standby—The connection to a standby
Cisco CallManager system is established.
Table 7-5
Cisco CallManager Port Status (continued)
Type
Description