Chapter 7
Troubleshooting the DPA 7630/7610
Resolving Error and Warning Messages
7-20
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
78-11069-03
Static IP address
conflict with
device <address>
The DPA 7630/7610 has a
static IP address that is
already assigned to another
device on the network.
Assign a different static IP address for either
the DPA or the conflicting device. Refer to
“Configuring Network Settings” section on
page 5-4
for details on assigning a static IP
address.
IP address conflict
with device
<address>
The DHCP server allocated
an IP address to the
DPA 7630/7610 that is
already in use by another
device on the network.
1.
Check your DHCP server configuration
to ensure that addresses allocated are not
reserved for static IP use.
2.
Check your network for misconfigured
devices.
Network interface
will be shut down
A previous error caused the
network interface to be shut
down.
Check the event log for earlier errors.
Server address not
configured
A DNS query has been
attempted, but no DNS
server has been configured.
1.
If the DPA 7630/7610 has a static IP
address, verify the DNS server has been
configured. Refer to
“Assigning the DNS
Server” section on page 5-9
for details.
2.
If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
No TFTP server
address
The TFTP server has not
been set.
1.
If using DHCP to obtain TFTP server,
check your DHCP server configuration.
2.
If you want to use a fixed TFTP server,
you must configure it on the
DPA 7630/7610. Refer to
“Assigning
TFTP Server” section on page 6-9
to
assign a TFTP server for details.
Ethernet failed to
start
The Ethernet cable is not
properly connected to the
DPA 7630/7610 or to the
hub or switch.
Check the Ethernet cable and reconnect it to
the DPA 7630/7610 and the hub or switch. If
error persists, replace cable.
Table 7-7
Network and System Errors and Warnings Explanation (continued)
Error
Explanation
Action
