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C H A P T E R
7-1
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
78-11069-03
7
Troubleshooting the DPA 7630/7610
The DPA 7630/7610 includes several built-in troubleshooting and diagnostic
features. Use these sections for details about troubleshooting:
•
Restarting the DPA 7630/7610, page 7-1
•
Upgrading Software Images, page 7-2
•
Troubleshooting Suggestions, page 7-4
•
Interpreting LED Status, page 7-6
•
Displaying Status and Configuration Settings, page 7-8
•
Working with the Event Log, page 7-15
•
Resolving Error and Warning Messages, page 7-18
Restarting the DPA 7630/7610
After configuring options on the DPA 7630/7610, you might need to restart it for
the changes take effect. Restarting the DPA 7630/7610 causes it to lose any
queued MWIs so check the queue before restarting. To restart the
DPA 7630/7610, perform these steps:
Step 1
From the main menu, choose Display and choose Octel integration status.
Step 2
Verify that the “Queued MWI commands” field is empty.