Integrating Voice Mail with Cisco Unified SRST
How to Integrate Voice Mail with Cisco Unified SCCP and SIP SRST
246
Cisco Unified SCCP and SIP SRST System Administrator Guide
OL-13143-04
DETAILED STEPS
Command or Action
Purpose
Step 1
vm-integration
Example:
Router(config)# vm-integration
Enters voice-mail integration mode and enables voice-mail
integration with DTMF and analog voice-mail systems.
Step 2
pattern direct
tag1
{
CGN
|
CDN
|
FDN
} [
tag2
{
CGN
|
CDN
|
FDN
}] [
tag3
{
CGN
|
CDN
|
FDN
}]
[
last-tag
]
Example:
Router(config-vm-int)# pattern direct 2 CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system when the user presses the
messages button on the phone.
•
tag1
: Alphanumeric string fewer than four DTMF digits
in length. The alphanumeric string consists of a
combination of four letters (A, B, C, and D), two
symbols (* and #), and ten digits (0 to 9). The tag
numbers match the numbers defined in the voice-mail
system’s integration file, immediately preceding either
the number of the calling party, the number of the called
party, or a forwarding number.
•
tag2
and
tag3
: (Optional) See
tag1
.
•
last-tag
: See
tag1
. This tag indicates the end of the
pattern.
•
CGN
: Calling number (CGN) information is sent to the
voice-mail system.
•
CDN
: Called number (CDN) information is sent to the
voice-mail system.
•
FDN
: Forwarding number (FDN) information is sent to
the voice-mail system.
Step 3
pattern ext-to-ext busy
tag1
{
CGN
|
CDN
|
FDN
} [
tag2
{
CGN
|
CDN
|
FDN
}] [
tag3
{
CGN
|
CDN
|
FDN
}] [
last-tag
]
Example:
Router(config-vm-int)# pattern ext-to-ext
busy 7 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system once an internal extension
attempts to connect to a busy extension and the call is
forwarded to voice mail. For argument and keyword
information, see
Step 2
.
Step 4
pattern ext-to-ext no-answer
tag1
{
CGN
|
CDN
|
FDN
} [
tag2
{
CGN
|
CDN
|
FDN
}] [
tag3
{
CGN
|
CDN
|
FDN
}] [
last-tag
]
Example:
Router(config-vm-int)# pattern ext-to-ext
no-answer 5 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system once an internal extension
fails to connect to an extension and the call is forwarded to
voice mail. For argument and keyword information, see
Step 2
.
