Setting Up Cisco Unified IP Phones using SCCP
How to Set Up Cisco IP Communicator for Cisco Unified SRST
102
Cisco Unified SCCP and SIP SRST System Administrator Guide
OL-13143-04
Troubleshooting
To troubleshoot your Cisco Unified SRST configuration, use the following commands:
•
To set keepalive debugging for Cisco IP phones, use the
debug ephone keepalive
command.
•
To set registration debugging for Cisco IP phones, use the
debug ephone register
command.
•
To set state debugging for Cisco IP phones, use the
debug ephone state
command.
•
To set detail debugging for Cisco IP phones, use the
debug ephone detail
command.
•
To set error debugging for Cisco IP phones, use the
debug ephone error
command.
•
To set call statistics debugging for Cisco IP phones, use the
debug ephone statistics
command.
•
To provide voice-packet-level debugging and to display the contents of one voice packet in every
1024 voice packets, use the
debug ephone pak
command.
•
To provide raw low-level protocol debugging display for all SCCP messages, use the
debug ephone
raw
command.
For further debugging, see
Cisco IOS Debug Command Reference
.
How to Set Up Cisco IP Communicator for Cisco Unified SRST
Cisco IP Communicator is a software-based application that delivers enhanced telephony support on
personal computers. Cisco IP Communicator appears on a user’s computer monitor as a graphical,
display-based IP phone with a color screen, a keypad, feature buttons, and soft keys.
For information about operation, see the Cisco IP Communicator online help and user documentation.
Prerequisites
You should have the following before you begin this task:
•
IP address of the Cisco Unified CM (Call Manager) TFTP server
•
IP address of the Cisco Unified SRST TFTP server
•
Headset with microphone for your PC (Optional; you can use PC internal speakers and microphone)
Step 1
Download the latest version of the Cisco IP Communicator software and install it on your PC. The
software is available for download at
http://www.cisco.com/cisco/web/download/index.html.
a.
Click
Voice and Unified Communication
.
b.
Click
IP Telephony
.
c.
Click
IP Phones
.
d.
Click
Cisco IP Communicator
.
Step 2
(Optional) Attach a headset to your PC.
Step 3
Start the Cisco IP Communicator software application.
